Confidentiality

Risely is committed to safeguarding the confidentiality of the data in its possession. Our customers and other stakeholders depend on us to protect the confidentiality of the data we collect or that is shared with us. This page explains how we treat confidential information.

We protect this information for two reasons. It may:

• Be legally binding, for example under applicable data protection laws such as GDPR or HIPAA, or under customer contracts.
• Constitute the backbone of our business, giving us a competitive advantage, for example our business processes.

What we treat as confidential

Confidential and proprietary information is secret, valuable, expensive, or easily replicated. Common examples include:

• Unpublished financial information.
• Data of customers, partners, and vendors.
• Patents, formulas, or new technologies.
• Customer lists, both existing and prospective.
• Data entrusted to us by external parties.
• Pricing, marketing, and other undisclosed strategies.
• Documents and processes explicitly marked as confidential.
• Unpublished goals, forecasts, and initiatives marked as confidential.

How we handle confidential information

We take the following steps to keep confidential information protected:

• Lock or secure confidential information at all times.
• Shred physical confidential documents when they are no longer needed.
• View confidential information only on secure devices.
• Disclose information to other team members only when it is necessary and authorized.
• Keep confidential documents inside company premises unless it is absolutely necessary to move them.
• Require team members who leave the company to return any confidential files and delete them from their personal devices.

We do not:

• Use confidential information for any personal benefit or profit.
• Disclose confidential information to anyone outside the company.
• Replicate confidential documents and files and store them on insecure devices.

Confidentiality measures

We take further measures to ensure confidential information is well protected. We:

• Store and lock paper documents.
• Encrypt electronic information and safeguard databases.
• Ask team members to sign non-compete and non-disclosure agreements (NDAs).
• Require authorization from senior management before allowing access to certain confidential information.

Exceptions

Confidential information may occasionally have to be disclosed for legitimate reasons. Examples include:

• When a regulatory body requests it as part of an investigation or audit.
• When we examine a venture or partnership that requires disclosing some information, within legal boundaries.

In such cases, those involved document the disclosure procedure and collect all needed authorizations. We are bound to avoid disclosing more information than is needed.

Questions

If you have any questions about this policy, contact us at [email protected].