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People Skills for Individual Contributors

Functionally brilliant.
Career-stuck.

Your ICs are technically excellent. The ceiling they're hitting isn't technical. It's communication, feedback, collaboration, and influence. The skills nobody teaches and everybody needs.

JK

Jordan Kim

Senior Analyst · Year 3

Promotion blocked
Domain expertise 4.8/5
Functional output 4.6/5
The ceiling
Cross-team communication 2.8/5
Stakeholder influence 2.4/5
Giving feedback to peers 2.6/5

"Functionally one of our strongest. Not ready for the next level. Needs to work on stakeholder management and cross-functional communication."

— Manager review, Q4

Everyone gets training. Except the 80%.

New managers get onboarding. Senior leaders get executive coaching. But the 70-80% of your workforce who aren’t managers? The engineers who can’t navigate a disagreement. The analysts who get passed over because they don’t speak up. They get nothing.

Typical L&D budget allocation

Executive coaching~5% of org
Leadership development~10% of org
New manager training~10% of org
IC people skills~75% of org
NO BUDGET

ICs come to me with things they'd never say to their manager. 'I'm afraid to speak up in meetings because I don't want to sound stupid.' 'I got feedback that I'm not collaborative enough and I don't know what that means.' These aren't small things. They're the things that determine whether someone's career moves forward or stalls.

Merlin — AI Coach

From “not ready” to promotion-ready.

Risely is the first program built for IC people skills development. Daily coaching, skill assessments, and measurable growth.

1

Assess

Merlin identifies the biggest growth opportunity across communication, feedback, collaboration, and influence.

2

Daily practice

One practical technique per day. Delivered in email, Slack, or Teams. Five minutes. Actionable that day.

3

Coach through it

When a real situation comes up: a tough conversation, a pushback, team dynamics. Merlin coaches through it live.

4

Measure growth

Before-and-after assessments track improvement. The IC sees their growth. The organization sees aggregate data.

What changes when you actually invest in people skills.

Before

Passed over for promotion

"Not ready" — no clear path to fix it

Avoids difficult conversations

Peer conflicts simmer for weeks

Invisible in cross-team meetings

Good ideas, nobody hears them

Gets defensive on feedback

Manager stops giving it

Works in isolation

Great output, poor collaboration scores

After 12 weeks with Merlin

Clear promotion readiness data

Skill scores show exactly where they stand

Handles disagreements productively

Practiced with Merlin before the real conversation

Speaks up with confidence

Stakeholder communication score +31%

Seeks out feedback

Reframed feedback as growth, not threat

Collaborates across teams

Cross-functional partners notice the change

83 skills. Each one coachable, measurable, buildable.

Not personality types. Not abstract competencies. Specific, practicable skills with dedicated assessments and coaching journeys.

Communication & influence

+31%

avg improvement

"I have a great idea but I freeze up in front of senior leadership."

Speaking up in meetingsPresenting to stakeholdersBuilding influenceWritten communication
Coached daily with Merlin

Working with others

+28%

avg improvement

"My peer gave me feedback and I got defensive. Now things are awkward."

Giving peer feedbackReceiving feedbackCross-functional collaborationConflict resolution
Coached daily with Merlin

Career growth

+24%

avg improvement

"My manager says I'm not ready for promotion but won't tell me why."

Managing upMaking work visibleEmotional intelligenceCareer conversations
Coached daily with Merlin

How to get budget for something your organization has never funded.

The hardest part isn’t the program. It’s getting it approved. No precedent. No existing budget line. Here’s how other L&D leaders frame it:

Frame 1: Performance gap

"Business unit leaders keep telling us they need better cross-functional collaboration and communication. We don't have a program for that."

$59/user/month
Frame 2: High-potential retention

"We're losing high-potential ICs because they can't see a growth path. They have the technical skill but not the people skills to advance. Investing in their development keeps them."

26% avg improvement
Frame 3: Development equity

"We spend $3,000-5,000 per manager on development but nothing on ICs. That's 80% of our workforce with zero growth investment. At $59 per person, we can cover everyone."

$59/user/month

Need to pitch this to your CFO? Generate a custom business case with ROI projections and shareable one-pagers.

Build Your Business Case

73%

high engagement with daily nudges

26%

avg skill improvement in 12 weeks

82%+

still engaging at day 30

$59

per user/month

Trusted by teams at

SAPMicron TechnologyThe AES CorporationAxtriaHealthRight 360PlugsurfingCaastleBI WorldwideAcquiaFostersYour Pet SpaceTuolumne Me-Wuk Indian Health CenterIncedoNorthern TrustBest Friends Animal Society

"I have had 1-1 coaching before, and Risely was so much different. I could pace the guidance as per my preference and customize the challenges I face. The practical advice during my workday helps me easily navigate challenging situations."

GM

Garima Mathur

Director, Strategic Marketing, Micron Technology

"I have been on a trial of Risely and I am very impressed. As someone who designs and delivers leadership development programs, Risely was on point with its journey maps and coaching content. It was responsive and reinforced concepts in a variety of ways."

JC

Janis Cooper

Head of Leadership and Staff Development, Best Friends Animal Society

Frequently asked questions

What people skills does Risely coach on?
83 skills covering communication, collaboration, feedback (giving and receiving), emotional intelligence, cross-functional teamwork, managing up, speaking up in meetings, building influence without authority, navigating workplace dynamics, and more. Each skill has its own assessment and learning journey.
Is this just for tech companies?
No. People skills are relevant across every industry and role. Risely is used by organizations in tech, healthcare, retail, financial services, and nonprofits. The coaching adapts to each person's specific role and challenges.
How is this different from a communication skills workshop?
A workshop delivers content to a group over one or two days. Risely delivers personalized coaching to each individual over weeks and months. Each IC works on their specific skill gap, practices daily, and gets coaching from Merlin when real situations come up.
Do ICs need to be told they need people skills coaching?
Not necessarily. Self-driven coaching is fully private. For targeted development, HR can assign coaching plans focused on specific skills. Many organizations offer Risely as a development benefit and let employees self-select what to work on.
How do I justify the budget for IC development?
Frame it around business outcomes: promotion readiness, cross-functional collaboration, retention. Risely gives you skill data to prove impact. Average 26% skill improvement in 12 weeks, measured through assessments.
Why not just use ChatGPT for people skills coaching?
ChatGPT can give generic advice about communication. Merlin knows that this specific IC has been working on speaking up in meetings for three weeks, that their confidence score went up but their peer feedback score didn't, and that they have a cross-functional presentation coming up Friday.

Pick a people skill. See where you stand. Five minutes.

Every quarter without a people skills program is another quarter your ICs are figuring it out alone. The promotion they didn't get. The peer relationship that deteriorated. The collaboration problem nobody named.