How To Deal With Toxic People At Work? 7 Proven Tips For Managers

How To Deal With Toxic People At Work? 7 Proven Tips For Managers

Hey there, managers! Let’s dive into a topic that hits home – workplace toxicity. A recent Fortune poll unveiled that 64% of folks have waded through a toxic work environment, and a significant 44% pointed fingers at leadership. Interesting, right?
Now, what’s this toxicity everyone’s talking about? According to the poll, a toxic workplace leads to a culture where 55% saw it as disrespectful, 34% as downright abusive, 30% as non-inclusive, and 29% as unethical. Quite a cocktail, huh? Here’s a kicker – it seems our female colleagues are more likely to encounter and report these toxic vibes compared to our male and non-binary people.
We all know a healthy work environment is the secret sauce for productivity and growth. Toxic folks can sneak into your team. As a manager, you might do your best during hiring, but spotting those toxic traits isn’t always a cakewalk.
So, in today’s blog, we’re breaking down what workplace toxicity is, how you, as a manager, can spot these vibe-killers early on, and, of course, dishing out some tips to keep that negativity far away from your excellent team. Ready to kick those toxic vibes to the curb? Let’s roll!

How to spot toxic people at work?

Imagine your team is like a well-functioning machine, with everyone contributing their part. But there is a toxic colleague, Alex. He has this habit of always taking credit for others’ work, leaving the real contributors feeling unappreciated.
It’s like having a teammate who waters the plant but lets someone else take credit for the blossoming flowers. This kind of toxicity, if left unchecked, can spread. Others might start feeling demotivated. As a manager, it’s your role to spot these toxic behaviors. Let’s say you notice Alex’s credit-stealing antics. Instead of brushing it aside, you should address it. Bring the team together, acknowledge everyone’s contributions, and clarify that credit should go where it’s due. The result? The team regains its positive energy. People feel valued, and the toxic behavior is nipped in the bud. It’s like pulling out the weed before it takes over the garden. But how can you identify these toxic people around them? Here are some toxic traits, or we can say warning signs, that can help you spot them out: 
  • These toxic people always need to be right
  • They are always offended
  • They are always accusing others of being wrong
  • These toxic people are constantly pushing their opinions on you
  • They are always trying to control the conversation
  • Toxic people always look for ways to get ahead or take advantage of you
  • They have a habit of blowing things out of proportion
  • Being a manipulator is also a sign of a toxic person
Read more about the types of toxic people and spotting them here: Spotting 5 Types of Toxic Co-workers to Take Care Of

4 Things Managers should keep in Mind when Dealing with Toxic People

Alright, managers, now that we’ve unmasked the workplace toxicity villains, let’s discuss the game plan for dealing with them.

Stay Professional

You need to put their best foot forward as a manager. And handle things without judgments and biases. You should only look at facts and have a discussion based on that. This approach ensures you can quickly solve the situation without hampering the productivity and positivity of the workplace.

Document every detail

You should keep a detailed record of every situation with examples and proofs. Later, if a more significant problem arises and the manager needs to take action against the toxic people at work, you will have a detailed document outlining every situation and the solution so that employees can’t blame the manager or team members.

Lead by Example

You should model behavior by keeping a positive attitude and should treat every team member with utmost respect. This behavior will help bring a change in the culture. It will increase workplace positivity and reduce the influence of toxic people.

Culture of Open Communication

Managers should practice a culture of open communication in their teams. This helps team members open up about their issues and challenges at work and allows them to fix them by communicating. Open communication also improves team camaraderie and reduces misunderstanding. By keeping these four points in mind, you can simplify conversations with toxic people. Let’s check out some tips to protect your mental peace from toxic people.

7 Tips to Protect Yourself from Toxic Coworkers

Don’t try to please them

As a manager, it can be a hard time dealing with toxic people, and it can be hard not to get pulled into their drama and compromise your values. However, it’s important to remember that you don’t have to try to please them. Trying to do that can significantly drain your energy and morale. Instead, you should stick to what you feel is correct, and you should only push your boundaries to please others.

Speak up if you feel uncomfortable or unsafe around someone

As a manager, you must protect your team and yourself. If you feel uncomfortable or unsafe around someone, you must speak up. Doing so can help ensure that the group remains safe and healthy and that your concerns are considered. In some cases, speaking up may be the best way to protect yourself from harmful or damaging behavior. Above all, be confident in your decision to speak up, and remember that you are not alone in this process.

Don’t get sucked into the toxicity

As a manager, it is essential to be aware of the signs that someone is behaving in a toxic way and avoid getting pulled into their toxicity. Toxic people have a way of sucking other people into their toxicity. Either by manipulation or by confrontation. Toxic people are often very good at hiding their negative emotions and behaviors, making it harder to see what is happening. Once you become aware of the signs and start to counteract them, you will be on your way to a safe distance from toxicity.

Set boundaries with Toxic People at work

Toxic people tend to spread negativity and stress everywhere they go. They can be tough to deal with, as they tend to push everyone around them away. If you find yourself surrounded by toxic people, it’s essential that you take a step back and set boundaries. Ensure you keep your distance and set clear expectations with these people. Be firm but polite, and don’t let them control your emotions. Doing this can protect you from being emotionally drained and stressed out and maintain your sanity in a difficult situation. These boundaries will also help you maintain healthy relationships.

Keep hold of your emotions

When dealing with toxic people, keeping hold of your emotions is essential. Stay focused and determined, and don’t get swayed by their words or actions. Toxic people usually have a hidden agenda, which aims to achieve their own selfish goals. Please don’t fall for their tricks, and stay strong and confident no matter what. With some self-confidence and wisdom, you can successfully deal with toxic people and protect yourself from their negative energy. It will also be good for your mental health if you have been affected by the toxic behavior around you.

Keep a positive attitude, even when things are tough

When things are tough at work, it’s tempting to give in to the negative vibes and pull all-nighters to make up for a lost time. But if you want to be a successful manager, you need to be able to keep a positive attitude even when things get tough. Toxic people can be pretty draining, and it can be hard to keep your head when all you want to do is crawl into a hole and hide. But remember: despite the challenges, there are still opportunities to overcome these challenges and thrive. With a positive attitude and a constructive approach, you can manage these toxic people effectively and avoid any damage they may be doing to your career. This positivity will also help you maintain healthy relationships and will help you come out as a good person. Remember to keep balance, as on the other side, toxic positivity can hurt teams too!

Be aware of your own behavior and how it impacts others

A significant part of dealing with toxic or complicated people is avoiding developing their traits. Being too much around toxic people in the workplace can create some chances of developing toxicity in managers. It can ultimately take things to an opposing end and may make managers harmful. To avoid that, you need to be aware of their own behavior and how it impacts others. They should avoid any toxic behaviors as they may create an unhealthy relationship between them and their team members. They should completely stay away from traits like arrogance, anger, cruelty, insult, etc., and should develop qualities like empathy and compassion.

Conclusion

To conclude, if you as a manager consistently encounter toxicity in your workplace, it is high time you spot those toxic people and start dealing with them effectively. You can use the traits mentioned above to spot those toxic people at work. Once done, you can start avoiding them or dealing with them effectively using the tips mentioned above. So, stay away from toxic people and keep managing your team and business effectively as managers.

Overcoming toxicity might be tricky, but assertive communication can help you succeed.

Test your assertive communication skills with the free self-assessment to make sure you are always ready to speak up.


FAQs

How to identify a toxic person at work?

A toxic person drains your energy at work. Typically, they would be seen as overconfident know-it-alls in the workplace who are always prepared to diminish and pull down others. They are uncooperative and engage in harmful practices like office politics which hurt the team.

How does others’ toxic behavior impact your efficiency?

Toxic behavior, even when not explicitly targeted toward you, creates a harmful environment for the entire team. It creates an unhelpful atmosphere where employees are not motivated to show up and give their best daily. Interpersonal relationships break, and trust is minimal too.

How do you prove you have a toxic boss?

Note the signs of toxicity in your supervisor and collect evidence to demonstrate the same. Typically, the common signs of a toxic manager include micromanagement, lack of trust, setting unreasonable expectations, stealing the limelight and credit for work done by the team, etc.

How to protect yourself from toxic coworkers?

To protect yourself from toxic coworkers, establish boundaries, limit interactions, and stay focused on your work. Seek support from colleagues and supervisors, document inappropriate behavior, and maintain a positive attitude. Consider discussing concerns with HR if necessary, and prioritize your well-being above all.

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Toxic Positivity in the Workplace is Hurting Your Team’s Productivity

Toxic Positivity in the Workplace is Hurting Your Team’s Productivity

Are you tired of always hearing “just stay positive” or “look on the bright side”? While positivity can be a great attitude, it can do more harm than good when it becomes toxic. Toxic positivity is the belief that one should always maintain a positive mindset, even when faced with difficult situations. Unfortunately, it dismisses and invalidates real emotions and can lead to unrealistic expectations. In the workplace, toxic positivity can cause burnout, decreased productivity, and low morale.  This blog post will discuss toxic positivity at work and how it manifests in the workplace. We will also provide tips on preventing it from turning toxic and creating a healthy work environment where open communication is encouraged while balancing optimism and realism.

What is toxic positivity?

Toxic positivity is the harmful notion that one must always maintain a positive outlook, regardless of the situation. The belief emphasizes that one should only focus on positive emotions and experiences while ignoring or suppressing negative emotions. It can cause negative feelings for those experiencing challenging emotions, leading to a lack of empathy and understanding in the workplace. While positivity can be beneficial in some situations, toxic positivity at work can be harmful, preventing people from acknowledging and processing their genuine emotions.  Is your workplace culture becoming toxic? Read more to find out: Toxic Workplace Culture – 10 Critical Signs and Solutions for Managers

Examples to identify toxic positivity in the workplace

The culture of avoidance around negative emotions at work is called toxic positivity. It pressures employees into always being upbeat and avoiding complicated feelings like sadness or stress. Toxic positivity ignores genuine concerns and creates an unrealistic expectation always to feel positive. So what does this look like? Let’s understand through some illustrations: 
  • During a team meeting, Sarah expresses her concerns about the workload and its impact on her well-being. Her colleague, Mike, responds with toxic positivity, saying, “Just stay positive and everything will work out fine. Don’t dwell on the negative, it’s all about having a positive mindset.” Sarah feels invalidated and unheard, as her legitimate concerns are brushed off without practical solutions or empathy.
  • After a project fails to meet the desired outcome, Mark, the team leader, addresses the team by saying, “Let’s focus on the bright side and see this as a learning opportunity. We shouldn’t dwell on the past or our mistakes.” Instead, the team members felt dismissed, as they were expecting a sincere acknowledgment of their efforts and a constructive discussion on how to improve future projects.
  • A team member, Sara, expresses her frustration about a colleague who consistently takes credit for her ideas. Her manager, Chris, responds with toxic positivity: “Just let it go and keep spreading positivity. Don’t let it affect your mood or productivity.” As a result, Sara feels unsupported, as her manager fails to address the issue and instead expects her to suppress her emotions and carry on without resolution.
Witnessing similar things in your team indicates a great extent of toxic positivity ruling the environment!

Why does toxic positivity exist?

There’s no single reason to blame for toxic positivity at work, as it can rise for various reasons. Toxic positivity can arise from the societal expectation always to display happiness and positivity. It may also be used as a coping mechanism for negative emotions or promoted in workplaces to avoid addressing more profound issues. A lack of emotional intelligence and empathy can also contribute to toxic positivity. Moreover, a lack of accountability or unwillingness to resolve issues can also cause toxic positivity, calling for present contentment. 

The Impact on the Workplace

Encouraging a culture of empathy in management and authenticity can counteract toxicity in the workplace. Toxic positivity at work dismisses genuine concerns and pressures employees to maintain a positive mindset even during difficult situations. Society’s emphasis on social media perfectionism fuels this issue. As a result, team members feel unheard and uncared for. The notion of psychological safety in the workplace, critical in ensuring employee satisfaction and boosting morale, gets heavily neglected in such a situation. It leads to more stressed and frustrated teams who could be nearing an existential crisis owing to the lack of avenues to deal with the entire spectrum of emotions healthily in a work setting. In addition, it hurts psychological safety, openness, and mutual trust in the workplace, which is essential for cultivating a healthy work environment where coworkers can express their true feelings without fear of judgment. In totality, toxic positivity is a major disaster for employee experience.

Signs of Toxic Positivity in the Workplace

Toxic positivity in the workplace can seriously impact mental health in the workplace and productivity. It manifests in various forms, such as dismissing or minimizing negative emotions and prioritizing appearances over productivity. The toxicity of such a culture can cause distress and negativity in employees leading to burnout on both personal and professional levels. A few critical signs to note are: 
  • Invalidating or dismissing negative emotions or concerns.
  • Encouraging constant positivity without acknowledging legitimate challenges or issues.
  • Minimizing or downplaying the impact of problems or difficulties.
  • Avoiding or ignoring conversations about genuine struggles or conflicts.
  • Using positive quotes or slogans to dismiss or avoid addressing real issues.
  • Creating an atmosphere where individuals feel guilty or ashamed for expressing anything other than positivity.
  • Neglecting empathy and understanding, focusing solely on maintaining a cheerful facade.
  • Lacking genuine support or guidance when individuals seek help or discuss their challenges.

Differentiating positivity from toxic positivity

Maintaining a healthy work environment in the workplace revolves around differentiating positivity from toxic positivity. While having good vibes in the office can boost team morale, overly emphasizing positivity can lead to a culture of invalidation of negative emotions such as sadness or distress. Acknowledging our negative emotions is as important as focusing on the bright side. Encouraging openness and empathy towards each other’s difficulties creates psychological safety in the workspace. A culture of authenticity, mutual trust, and compassion is the antidote to toxicity. Read more here: 10 Ways Managers Can Boost Positivity In The Workplace

How to prevent positivity from turning toxic?

To prevent positivity from becoming toxic, promote open and honest communication, acknowledge negative emotions without dismissing them, set realistic goals and expectations, and prioritize self-care and mental health. Balanced positivity recognizes the existence of negative emotions and fosters an environment where both positive and negative feelings are expressed constructively.

Encouraging open communication

Encouraging open communication among team members can foster psychological safety that promotes honesty without fear of judgment. Positive psychology techniques, such as gratitude practices, can help maintain an upbeat mindset despite the negativity at work. Empathy and compassion towards others’ difficulties at work can prevent burnout. Furthermore, avoiding unrealistic expectations by promoting a culture of authenticity and openness generates mutual trust among coworkers.

How to eliminate toxic positivity in the workplace?

To eliminate toxic positivity in the workplace, begin by recognizing its impact and creating a safe environment for negative emotions. Model healthy positivity that identifies both positive and negative aspects of situations.

Creating a safe space for communication

Encouraging openness about difficult emotions is the best way to prevent toxicity at work. Acknowledge negative experiences and encourage active listening among coworkers, fostering a culture of authenticity and empathy. Providing resources for mental health support also helps individuals deal with their own negative emotions, leading to psychological safety and better teamwork. To reframe negativity, look for silver linings and practice mindfulness to focus on the positive. Finally, remember that validation is critical to creating a culture of trust and positivity.

Combining optimism and realism

Toxic positivity in the workplace can be avoided by combining optimism and realism. Instead of dismissing negative emotions, it’s essential to validate them. Positivity doesn’t mean ignoring negativity or pretending everything is fine; it means acknowledging difficulties while still having a positive outlook. Encouraging openness, mutual trust, empathy, and psychological safety can help foster a culture of authenticity rather than avoidance. Additionally, providing resources for support can prevent burnout and stress at work. Check out: 31 Powerful Affirmations For Stress At Work With Tips For Using Them

Being compassionate

Acknowledging and validating negative emotions is essential to creating psychological safety in the workplace. Compassion involves encouraging openness about difficult emotions and fostering a culture of empathy and support. Providing resources for mental health and self-care practices can help employees cope with stress and prevent burnout. By promoting a positive yet realistic outlook on life, we can overcome toxic positivity in our lives at work.

Conclusion

In conclusion, toxic positivity can have a detrimental impact on the workplace. It can lead to unproductive behaviors and ultimately harm team morale. The key here is to differentiate between positivity and toxic positivity at work. While being optimistic is important, it’s essential also to acknowledge and address negative emotions constructively. Creating a safe space for communication, combining optimism with realism, and being compassionate are ways to eliminate toxic positivity in the workplace. 

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What is an example of toxic positivity in the workplace?

An example of toxic positivity in the workplace is when team members are expected to maintain a positive attitude, regardless of their feelings or circumstances. It causes suppression of genuine emotions, denying problems, and dismissing valid concerns, creating a culture where negative experiences are invalidated.

How do you address toxic positivity in the workplace?

Managers can address toxic positivity in the workplace by promoting open and honest communication. Encourage employees to express their true emotions and concerns without fear of judgment. Provide support systems like counseling or mental health resources. Foster a culture that values authenticity and acknowledges the importance of addressing challenges and finding constructive solutions.

What are the characteristics of toxic positivity?

Characteristics of toxic positivity include 
– denial or avoidance of negative emotions
– pressure to always be positive 
– invalidation of genuine struggles or hardships
– promoting a “good vibes only” mentality 
– creating an atmosphere where negativity is stigmatized or silenced

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How Should A Manager Shield Their Team From Office Politics?

Over the years, we have attached a negative connotation to office politics. Not only is it distracting, but it can also hurt team dynamics. But is that all there is to office politics? At times, it can be helpful too! To help you navigate office politics effectively, this blog has detailed information on the different types of politics, their effects, and ways to shield your team from them. By understanding the basics, you’ll be able to manage it effectively and promote a healthy work environment for your team.

What is Office Politics?

We often picture dirty backroom deals and heated debates when we think of politics. But office politics is actually a lot more complicated than that! Office politics refers to the interactions between individuals in positions of authority, like managers and supervisors, and those who work under them, i.e. the employees. These interactions can take many forms, from policy disagreements to petty competition for promotion. Office politics can be a tricky thing to navigate. It can come in many forms, from backstabbing and nepotism to sabotage and passive-aggressive behavior. Workplace politics is usually done by individuals who want to improve their social status and professional respect. Generally, the agenda of indulging in office politics is the individual benefit, not the whole team’s welfare. Also, there is a common tendency to assign the pejorative of office politics to unfavorable activities that are justified in their own right. Employees should be aware of these activities to know their expectations. Further, managers must be mindful of their tendencies and work to avoid confrontations that could lead to drama or conflict within the team. In short, office politics is a form of manipulation where people use their position to get ahead in the organization. If you’re ever feeling overwhelmed by office politics, the best way to avoid getting caught in the middle is to be aware of the signs and stay on top of your game. Although it is usual to have a negative opinion of office politics, knowing how to navigate the environment of the workplace is an essential skill to have for success – more so for managers and leaders who have to look into the internal politics of their team even when they may not be involved directly.

How Does Office Politics Impact Team Dynamics?

Politics can be a tricky thing, especially in the workplace. When politics is played in teams, it can hurt morale and team dynamics. It can occur in many different ways, but one common way is when individuals try to get ahead or manipulate others for their benefit. This can create tension and competition within the team, leading to discord. The major impact of office politics includes:

Creating Conflict

Politics also often play into who gets credit for what – whoever is in charge usually has more credibility with other team members. If someone feels they are not being given the recognition they deserve, they may lash out at colleagues to gain favor. This can hurt team cohesion and create disruptions in the flow of work.

Politics In Office Hampers Collaborative Efforts

Such politics can negatively impact team dynamics if managers aren’t careful. When leaders don’t understand the game of politics, they can inadvertently give power to those who use it for their advantage. This can lead to division and resentment among team members, which managers want to avoid at all costs. Continue reading here for Top 5 Ways For Managers To Facilitate Collaboration.

Politics In Workplace Causes Stress

Politics in the workplace can also create a lot of stress. When individuals constantly worry about who is pulling the strings and whether they are being treated fairly, it can sap their energy. This ultimately affects their ability to do their job effectively, which may lead to unhappy employees and decreased morale. However, sometimes the stress can be helpful as well. A bit of healthy competition can push employees to do more at work.

Office Politics Demotivates Employees

When politics plays a role in the workplace, it can demotivate employees. This is because they may feel like their efforts are not valued or do not have a voice within the organization. Due to office politics, some people may be given undue credit, which will be unfair to hard-working employees who have been working sincerely. In addition, office politics can lead to jealousy and resentment among team members. Read more about Top 8 Employee Motivation Techniques For Managers.

How To Manage Workplace Politics? 6 Effective Tips

Workplace politics exists everywhere up to some extent. Consequently, it is vital to learn how to work around office politics. There are a few basic steps that can help protect your team from office politics:

Be Aware Of The Dynamics Of The Team

Office politics often runs around the existing hierarchies and networks in the workplace. A manager who wants to protect their team from negative politics in the workplace must begin by identifying the potential centers for organizing these activities. This includes understanding who is in charge, their power base, and where they derive their support. Recognize any hidden agendas before they start to take hold. Moreover, you need to be aware of the setup of the informal networks within the team.

Consciously Avoid Becoming A Part Of Office Politics

Do not get pulled into petty rivalries or game playing – this will only strengthen the grip that those involved in politics have on your team and ultimately damage productivity. As a manager, you must be conscious of avoiding becoming a part of politics at work yourself. In order to overcome the challenges it poses, you will need to view the whole picture objectively, which will be impossible if you are inclined towards a particular group or people. In such a situation, biases can creep in and affect your decision-making ability.

Emphasize On Communication

Communicate with all team members regularly, so everyone knows their roles and responsibilities. This will help avoid any misunderstandings or conflicts arising from office politics. The menace of miscommunication can be used to sow the roots of disruption. Without regular communication, the employees might feel misguided and eagerly agree to grapevines. Therefore, the panacea is to curtail the opportunities for misunderstanding. On the contrary, you should adopt effective communication as your crucial mantra. In addition to assertively communicating your agenda, you must also practice active listening. Set clear, achievable goals for your team and ensure everyone knows them. This will encourage teamwork and cooperation instead of competition, leading to tension and conflict. These are essential skills for managers that help develop an evolving understanding of team dynamics.

Avoid Creating A Toxic Culture At Work

A toxic culture threatens the health of your team. Negative politics describes how people manipulate and control others to achieve their ends. It involves using power and authority to push, pull or coerce individuals into doing what they want, rather than working together towards a common goal. Some of the most common methods of negative politics involve intimidation, threatening behavior, or sexual harassment. This can have a devastating impact on team morale as well as productivity. As such, you must be aware of these techniques to spot them before they have an effect and take steps to prevent them from taking hold. This is a crucial step in shielding your team from the negative impact.

Develop People Management Skills

It is also essential to develop people skills to work effectively with others. This includes being able to approach and communicate with other team members constructively and resolving any conflicts that may arise. It is also essential to be polite, professional and respectful at all times – these characteristics will go a long way in building good relationships with co-workers. Being open and transparent ensures that all team members know what is happening and why. Managers can do this through regular communication channels such as email, chat or conferences. Being honest and upfront with others is also essential, especially when things go wrong. This will help build trust and confidence, which will lead to a better working environment. Moreover, you will need to learn strategies for dealing with difficult people. Further, you will not be able to make office politics extinct. At best, your efforts can reduce it and minimize the harm. Some aspects of politics will continue to exist in the workplace. You will need excellent people management skills to navigate through these situations smartly.

Create A Positive Company Culture

One of the most important things you can do to protect your team from the adverse effects of office politics is creating a positive company culture. A strong and supportive culture can help reduce tension and improve morale, which will lead to better performance. There are several ways that you can create a positive company culture. All in all, it will help you ease out tensions quicker and reduce the need for office politics. It happens in the absence of honesty and straightforward channels for communicating. Providing these in a comfortable environment will ensure employees feel secure in their jobs. Effectively, they will not see a need to indulge in office politics. Managing office politics can be a challenge for any manager. However, following these simple tips can help shield your team from politics and foster a constructive environment.

Conclusion

In this article, we examined the definition of office politics and discussed some of its primary effects in the workplace. We have also looked at practical ways to manage office politics and foster a positive working environment. Office politics can be a challenging experience for team members, as it can lead to negative emotions and tension. To help your team navigate this tricky terrain, we’ve outlined the different types of office politics, provided tips on how to shield your team from politics, and provided advice on navigating politics effectively. Make sure to read through all of the content below and take the necessary steps to protect your team from office politics!

Use assertive communication to emphasize your team’s core values at work.

Use assertive communication to emphasize your team’s core values at work.

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