Future proofing a learning strategy for organizations with Inna Horvath

Future Proofing a Learning Strategy for Organizations with Inna Horvath

With the advent of AI, everyone’s anticipating changes. L&D leaders in charge of building a learning strategy for organizations are also looking forward to changes. But, most teams are stuck when it comes to really applying AI into their workflows, remaining limited to content creation at best. In this conversation with Inna, a learning strategist, Ashish explores the future of learning and development strategies, while primarily focusing on:
  • Are L&D teams effectively meeting the needs of end users in the current work environment, considering remote and hybrid work, generational diversity, and cross-functional collaboration?
  • What are the core areas where L&D teams should focus to bridge gaps in learning strategies, particularly when looking 5 to 10 years into the future?
  • How can technology, particularly AI, play a role in creating future-proof L&D strategies?

Inna Horvath is Learning Strategist at Elai x Panopto, has spearheaded diverse eLearning projects and guided the launch of online learning from scratch and currently focuses on crafting content and refining training strategies through integrating AI technologies to elevate and revolutionize the learning experience.

Connect with Inna: LinkedIn

  • The need for alignment between organizational goals and learners’ needs is crucial. There is work to do to ensure this alignment, especially with the rapid changes in the work environment.
  • Upskilling and reskilling are essential for the workforce. It’s predicted that 50% of the workforce will need to upskill or reskill by 2025, which requires a change in the approach to L&D strategy.
  • Personalized learning is key to effective learning. Generic training programs do not address the specific needs and challenges of individual learners, so technology and AI are needed to provide personalized learning experiences.
  • Learning should be integrated into the flow of work. Learning should be immediately applicable and accessible when needed, rather than being a separate activity with delayed application.
  • Technology, especially AI, can significantly enhance L&D. AI can assist with content creation, curation, data analysis, and evaluation, enabling L&D professionals to focus on strategic aspects. AI can also provide personalized learning paths and update courses more efficiently.
  • ROI in L&D is a critical consideration. It’s important to measure the tangible outcomes of learning initiatives, such as retention rates, performance metrics, and employee engagement scores. The learning must also be relevant to the current challenges of the learners.
  • The goal of adopting AI is not to replace humans, but to support them. AI should be seen as a thought partner to upgrade learning initiatives, allowing L&D professionals to do their jobs better and more efficiently
Technological advancements, particularly the integration of AI, significantly enhance L&D effectiveness in several key areas. In the conversation, Ashish and Inna primarily spoke about:
  • Content Creation and Curation: AI can aid in the creation and curation of learning content. Instead of relying on generic, lengthy materials, AI can help you generate more focused and relevant content. For instance, rather than a 10-page document, AI can pinpoint the specific page or section that addresses a learner’s immediate need. AI can also help update courses more efficiently.
  • Personalized Learning Paths: Technology, especially AI, lets you make personalized learning plans for the people on your team. AI can assess a learner’s profile, experience, and challenges to tailor learning journeys specific to their needs. This level of personalization is crucial because a generic training program cannot address the diverse needs of a large group of learners. For example, Risely’s AI coach for leadership, Merlin, can speak to hundreds of managers for their specific problems in a hyper-personalized way that would be hard to recreate with human coaches at scale.
  • Data Analysis and Evaluation: AI can process large amounts of data to provide insights into learning effectiveness. This data analysis can help L&D professionals understand what’s working and where improvements are needed. For instance, AI can analyze data to identify gaps in learning programs or highlight areas where learners struggle.
  • Learning in the Flow of Work: Technology facilitates learning within the flow of work, providing immediate access to relevant information. For instance, Inna speaks of QR codes next to tools can provide on-the-spot video tutorials. This approach ensures that learning is practical and applicable when needed, making it more effective.
  • Simulations and Interactive Learning: AI can create simulations and interactive learning experiences that allow learners to practice and apply their skills in a risk-free environment. This active approach, based on the principle of “learn by doing,” is more effective than passively consuming information.
  • Communication and Engagement: AI can help personalize communications with learners, such as scheduling messages and providing personalized learning paths. This approach makes learners feel supported and valued. By adopting marketing strategies, L&D teams can effectively communicate the value of learning programs

Ashish is an entrepreneur tackling workplace development challenges through Risely, an AI copilot that helps managers and leaders build essential people skills.

Drawing on his experience in technology and organizational behavior, he’s passionate about creating scalable solutions that transform how companies develop their talent. His mission is to empower leaders to build thriving teams and sustainable organizational success.

Connect: LinkedIn

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How to Build a Learning and Development Dashboard?

How to Build a Learning and Development Dashboard?

A well-designed Learning and Development (L&D) dashboard isn’t just a collection of numbers—it’s a strategic tool that helps you measure training effectiveness, track skill development, and demonstrate the impact of learning programs. Without a clear dashboard, L&D professionals struggle to connect training efforts with business goals, making it harder to secure buy-in from leadership. In this guide, we’ll walk you through the key steps to building an L&D dashboard that provides actionable insights and supports data-driven decision-making.
A learning and development dashboard gives you the big picture view of all the L&D activities your team is doing. It helps you cut out the clutter and dive deeper into specific details and acutely enhances your strategic insight. An L&D dashboard is essentially the tool that frees you from adopted a siloed approach toward L&D in favour of a more integrated and cross-functional workflow. Essentially, an L&D dashboard helps you:
  • Strategically align the various L&D activities for your organization with business outcomes
  • Develop cross-functional relationships across the various L&D teams
  • Become a data-driven professional and easily prove ROI of your programs
Before getting started, keep in mind that learning and development dashboards come in different shapes and sizes. There’s no one size fits all version since they are highly dependent on what your team needs.

Step 0: Pick the Right Place to Build Your L&D Dashboard

Deciding where to build your L&D dashboard depends on your organization’s existing tech stack, data needs, and user preferences. Some of the most commonly used options are:
  • LMS-Integrated Dashboards: Many Learning Management Systems (LMS) like Cornerstone, Docebo, and Workday Learning come with built-in analytics dashboards. These are great for tracking learning engagement and completion rates without needing external tools.
  • Business Intelligence Tools: Platforms like Power BI, Tableau, and Google Data Studio allow for deeper customization and integration with multiple data sources, making them ideal for tracking learning impact across the business.
  • HR & Performance Management Systems: If your organization uses HR software like SAP SuccessFactors or Workday, you may be able to integrate learning data directly into performance dashboards for a holistic view of employee development.
  • Custom-Built Solutions: Larger organizations with specific reporting needs may opt for a custom-built dashboard using internal data warehouses and visualization tools like Looker or Microsoft Excel with Power Query.
When choosing where to build your dashboard, consider factors like ease of access, integration with existing tools, and the ability to generate automated insights.

Step 1: Define the Purpose and Key Metrics

Before diving into tools and design, start by defining what you want the dashboard to achieve. Ask yourself:
  • Who will use this dashboard? HR leaders, executives, team managers, or employees?
  • What business goals should it align with? Are you tracking leadership development, compliance training, upskilling efforts, or engagement levels?
  • Which metrics matter most? Here are a few key ones that most L&D teams look after, but these need to match your goals:
    • Learning engagement: Course completion rates, participation levels, time spent learning.
    • Skill development progress: Competency assessments, pre- and post-training evaluations.
    • Performance improvement: Productivity metrics, project outcomes, leadership readiness.
    • Training ROI: Cost per learner, retention impact, business performance post-training.

Step 2: Select the Right Data Sources

A dashboard is only as good as its data. Identify the best sources to pull information from:
  • Learning Management Systems (LMS): Completion rates, assessment scores, learning hours.
  • HR & Performance Systems: Employee retention, promotions, performance reviews.
  • Feedback Tools: Employee satisfaction surveys, peer feedback, engagement metrics.
  • Business Performance Metrics: Sales performance, productivity, customer satisfaction.
Ensure your dashboard integrates with these systems for real-time or automated updates.

Step 3: Choose the Right Tools & Platform

Your tool should fit your organization’s needs and technical capabilities. Consider:
  • Pre-built analytics in your LMS (e.g., Docebo, Cornerstone, Workday Learning).
  • Business Intelligence tools (e.g., Power BI, Tableau, Google Data Studio) for customized dashboards.
  • Custom-built solutions if your company requires highly tailored reporting.
Don’t forget to think about these questions while designing the L&D dashbord:
  • Ease of use: Can L&D teams easily update and interpret the data?
  • Integration capabilities: Does it connect with HRIS, LMS, and business systems?
  • Automation: Can it generate reports and insights without manual updates?

Step 4: Design an Intuitive and Actionable Dashboard

A dashboard should simplify complex data, not overwhelm users. Best practices:
  • Focus on clarity: Use simple visualizations (bar charts, heat maps, trend lines) instead of complex tables.
  • Prioritize relevance: Show only the most critical KPIs for each audience. Executives may need ROI data, while L&D teams need engagement metrics.
  • Enable real-time tracking: Set up automatic data refreshes to keep insights current.
For instance, if our team is building a leadership development program, the dashboard would ideally include:
  • Overall program engagement: A bar chart showing enrollment and completion rates across different leadership levels.
  • Skills progression: A heatmap tracking improvements in key leadership competencies, such as decision-making and strategic thinking training, based on pre- and post-training assessments.
  • Training ROI: A line graph comparing performance metrics (e.g., internal promotions, retention rates) before and after leadership training.
  • Employee feedback insights: A sentiment analysis of post-training surveys to measure learner satisfaction and areas for improvement.
This type of dashboard ensures that L&D teams and executives can quickly identify trends, adjust strategies, and demonstrate the impact of learning initiatives.

Step 5: Ensure Adoption & Continuous Improvement

Even the best dashboard is useless if people don’t use it. To drive adoption and maximize its value, you need to make it easy to use:
  • Leadership advocacy: Ensure senior leaders champion the dashboard’s use, incorporating its insights into key business discussions. When executives rely on data from the dashboard, teams will follow suit.
  • Training key stakeholders: Ensure that HR, L&D teams, and business leaders understand how to interpret and act on the data your L&D dashboard provides. Provide hands-on training sessions and create quick reference guides to make data analysis easier.
  • Making the dashboard part of regular decision-making: Encourage teams to use the dashboard during strategy meetings and performance reviews. Integrate insights from the dashboard into quarterly business reports to show the direct link between learning initiatives and organizational goals.
  • Demonstrating business impact: Use real-world success stories and case studies to showcase how L&D programs contribute to business outcomes. Show tangible improvements in employee performance, retention rates, and leadership pipeline strength.
  • Automating reports and alerts: Set up automated notifications for key metrics, such as low engagement in critical training programs or high completion rates for leadership development courses. This ensures that stakeholders stay informed without having to check the dashboard manually.
But that’s not all. There would be errors and challenges on the way. Focus on iterating based on feedback. Continuously refine the dashboard to match evolving L&D and business needs. Your team needs to regularly gather input from users, track engagement with the dashboard, and adjust visualizations or data points as necessary to maintain relevance and usability. By embedding the dashboard into everyday workflows and refining it over time, you can ensure it remains a valuable tool that supports data-driven L&D strategies. A great L&D dashboard gives you the power to track learning effectiveness, demonstrate ROI, and make smarter decisions. The key is to start with clear objectives, choose the right tools, and design for usability. What’s Next?
  • Identify the key metrics your organization needs to track.
  • Audit your current data sources to ensure you have access to the right information.
  • Choose a dashboard tool that aligns with your needs and begin designing a simple prototype.
By taking a strategic, data-driven approach, you’ll build an L&D dashboard that not only measures learning but drives real business impact.

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Building The Right Learning Architecture To Support Employee Growth

In this blog, we’ll walk you through how designing the right learning architecture transforms your workforce and gives your organization the edge it needs to flourish in today’s ever-changing business world.

Building The Right Learning Architecture To Support Employee Growth

Your employees are the backbone of your organisation’s success, and investing in their growth is the smartest move you make. But where does it all start? With a strong learning architecture—a strategic framework that doesn’t just train your workforce but empowers them to thrive. When you build a well-structured learning system, you give your team the tools they need to grow, stay productive, and contribute to your organisation’s long-term success. It’s about more than just skills; it’s about creating a culture of continuous improvement and adaptability. In this blog, we’ll walk you through how designing the right learning architecture transforms your workforce and gives your organization the edge it needs to flourish in today’s ever-changing business world.

Learning architecture is the strategic framework that shapes how learning initiatives are designed, delivered, and evaluated within your organization. It encompasses everything from clear learning paths, available resources, and training programs to the integration of the latest technologies.

This architecture ensures that every learning experience is closely aligned with your business goals, facilitating skill development, increasing employee engagement, and boosting overall performance. A well-structured learning architecture fosters a coherent atmosphere in which your team grows, develops their talents, and contributes to your organization’s success. By providing targeted learning experiences, your team will be equipped with the skills necessary to flourish in their professions and develop their careers. However, learning architecture encompasses more than just skill development. It also increases engagement and retention, both of which lead to improved employee performance. When you create a clear, meaningful learning framework, you help to nurture a workforce that is adaptive, ready to face new challenges, and prepared to support long-term growth.

What are the Key Components of a Winning Learning Architecture?

An effective learning architecture is an interconnected system that promotes both company growth and personnel development. To be effective, your learning architecture must have a well-aligned and personalized learning plan, a variety of learning techniques, a strong technology infrastructure, and a clear mechanism for analyzing the impact of educational activities. Personalized learning paths are a critical element of this system. Your team members have diverse learning preferences, so offering tailored experiences is essential. Personalized learning helps boost engagement, enhance retention, and drive motivation. Customizing learning to meet individual needs ensures that your employees remain connected to their growth and development within the company.

Defining Learning Strategy Aligned with Business Goals

Creating a clear learning strategy begins with a deep understanding of your organization’s long-term vision and the identification of skills gaps that need to be addressed. By setting SMART goals—Specific, Measurable, Achievable, Relevant, and Time-bound—you ensure that your learning initiatives are results-driven and directly contribute to business success. This targeted approach guarantees that every training program plays a vital role in improving performance and increasing productivity.

Identifying Learning Modalities: Blended, eLearning, and On-the-Job Training

A comprehensive learning architecture integrates multiple learning modalities to meet the diverse needs of your team. Key learning methods include:
  • eLearning: Technology-driven, flexible training that your employees access at their own pace. It’s ideal for self-directed learning, providing efficiency and accessibility for your team.
  • On-the-Job Training: Hands-on learning experiences that enable employees to immediately apply new skills in the workplace, bridging the gap between theory and practice.
  • Blended Learning: A combination of online modules and in-person workshops that promotes flexibility, encourages interaction, and enhances collaboration across various learning preferences.
The key to success lies in selecting the right mix of these modalities, tailored to meet both individual learning preferences and organizational objectives. By integrating these methods, you significantly boost engagement, improve retention, and drive measurable business results. Building a robust learning architecture needs careful strategic planning, smooth execution, and continuous review. It should be consistent with your organization’s aims while remaining adaptable enough to changing needs. Below is how you create a framework that supports growth and success for your organization:

1. Assess Your Current Learning Ecosystem

To build a robust learning architecture, begin by assessing your existing learning programs, resources, and platforms. This evaluation helps determine how well they align with your organization’s goals and address any skill gaps. It’s important to identify areas that need improvement, such as outdated content, new tools, or better delivery methods. This foundational step ensures that your learning architecture is relevant, responsive, and capable of supporting your team’s evolving needs.

2. Leverage Technology to Enhance Learning

Once you’ve evaluated your current system, the next step is to incorporate the right technology to improve the learning experience. Tools like Learning Management Systems (LMS), video conferencing platforms, and gamified elements make learning more accessible and engaging for employees. These technologies allow you to track progress, provide personalized learning experiences, and keep employees motivated throughout their development. The right tech not only enhances accessibility but also amplifies the reach and impact of your learning initiatives.

3. Design Personalized Learning Paths

Personalization is key to a successful learning architecture. By creating tailored learning paths that cater to the individual preferences and career goals of your team, you enhance engagement and retention. This approach ensures that learning is relevant and aligned with both your team’s personal growth and your organization’s objectives. When employees feel their development is personalized, they remain more invested in their learning, which drives both their individual success and organizational growth.

4. Integrate Continuous Feedback and Evaluation

Building a strong learning architecture requires ongoing constructive feedback and evaluation. Regularly collecting feedback from employees helps you understand their challenges and any areas of improvement in the learning experience. Using performance metrics, you assess the effectiveness of your initiatives and make adjustments where necessary. Continuous feedback creates a dynamic learning environment, enabling your organization to quickly adapt to the changing needs of your team and ensure that learning stays relevant.

5. Foster a Culture of Lifelong Learning

Lastly, build a culture of lifelong learning within your organization. Leaders play a crucial role in promoting this mindset by encouraging continuous development opportunities. Encourage knowledge sharing, collaboration, and mentorship to ensure that learning is ingrained in your team’s daily activities. By supporting a culture that values learning, you ensure that your organization stays adaptable and ready to face future challenges. A lifelong learning culture not only benefits employees but also helps your organization stay competitive and future-ready. By following these steps, you build a learning architecture that empowers employees and supports long-term success, ensuring your organization is prepared to thrive in an ever-evolving landscape. An integrated learning system simplifies the learning experience for your team and your organization. By centralizing all learning resources on a single platform, they easily access the materials they need, reducing confusion and saving valuable time. Real-time insights into learner progress, engagement, and the impact of learning initiatives allow you to make data-driven decisions, enhancing the effectiveness of your programs. With everything in one place, you streamline content delivery and tracking, making the entire learning process more efficient. This accessibility empowers your employees to take control of their learning journeys, enabling them to upskill at their own pace and stay engaged. As a result, your organization will see an increase in productivity and smoother integration of new skills into the workplace, leading to improved performance.

Boosting Engagement and Knowledge Retention

Creating an environment where your employees are motivated to engage actively and retain what they’ve learned is critical. When employees engage meaningfully with the content, they are more likely to apply their knowledge and continue developing their skills. Consider incorporating interactive elements such as quizzes, polls, and real-world scenarios to increase engagement. Interactive learning experiences have been shown to significantly boost retention by bridging the gap between theory and practical application. According to research by Vorecol, these experiences lead to improved long-term retention and greater employee engagement in corporate training. This approach not only makes learning more enjoyable but also ensures that employees are better prepared to apply their new skills effectively. For instance, Laing O’Rourke, a leading construction firm, transformed its staff training by adopting “bite-sized” courses, inspired by social media platforms like Instagram and TikTok. This innovative method led to a dramatic increase in employee engagement. Previously, 80 employees were trained each month, but now over 700 employees are actively engaging with training materials every month. An engaging learning experience makes learning delightful, which promotes long-term retention. Your team is more likely to return to the topic and use what they’ve learned in the workplace, resulting in long-term behavior changes and enhanced performance.

Measuring the ROI of Learning Initiatives on Organizational Performance

Measuring the return on investment (ROI) of your learning programs is essential to understanding their impact on your organization. Key metrics include:
  • Course completion rates: Assess employee engagement and commitment.
  • Knowledge retention: Measure how much employees remember and apply after training.
  • Behavioural shifts: Observe changes in employee behaviour and performance on the job.
By tracking these metrics, you identify areas for improvement and refine your strategies for greater impact. However, true ROI goes beyond the numbers. It links learning outcomes to tangible business results. Whether your goal is to boost productivity, enhance specific skills, or increase sales, measuring these elements helps you understand the true value of your investment in employee development. Implementing a learning architecture is revolutionary, but it is not without problems. Common difficulties include resistance to change, technological challenges, and budgetary limits. Overcoming these challenges requires a mix of strong leadership, a clear strategy, and a learning-centered culture. As an L&D leader, you play a critical role in driving transformation within your organization. By embracing continuous learning yourself, you set the example for your entire team, building a culture where growth and development are prioritized. When your team sees you valuing their growth, they are more likely to adopt the same mindset, leading to a ripple effect across the organization. You ensure a smoother transition by identifying potential challenges early and addressing them proactively keeping your organization on course to achieve its goals. Technological challenges often play a major role in the successful implementation of a learning architecture. One of the biggest hurdles is selecting the right Learning Management System (LMS). A poor choice in LMS leads to inefficiencies and low user adoption. You must select a system that fits your organization’s unique needs, aligns with your learning objectives, and fits within your budget. Data security is another vital consideration when integrating new technology. Ensuring the protection of sensitive employee data through strong cybersecurity measures and compliance with privacy regulations is non-negotiable. With remote work becoming more common, ensuring your LMS is accessible from different locations and devices is essential. Collaborating closely with your IT teams to ensure that connectivity and infrastructure requirements are met will assist in creating a seamless experience for your team.

Cultivating a Continuous Learning Culture in the Workplace

A successful learning architecture is closely tied to fostering a culture of continuous learning. To build this culture, organizations must encourage employees to view learning as an ongoing process, not just a one-time event. Supporting a growth mindset, backed by effective leadership, is key to embedding this philosophy throughout the workforce. You should actively promote the value of learning by investing in development opportunities and creating an environment where knowledge-sharing and collaboration are encouraged. This not only helps employees grow but also strengthens the adaptability and resilience of your organization. A culture of continuous learning ensures that your team stays engaged and is prepared to meet both current and future challenges. With this mindset in place, your organization will stay ahead of the curve, fostering a workforce that is ready to innovate and thrive in an ever-evolving business landscape. Building a robust learning architecture is essential for your employees’ growth and your organization’s success. By aligning your learning strategies with business goals, embracing cutting-edge technologies, and fostering a culture of continuous development, your organization will not only keep pace with change—it will lead it. Investing in the right learning architecture ensures that your workforce remains prepared for the future, driving both individual and organizational success in an increasingly digital world.

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