Experiential Learning Approaches with Janis Cooper

Experiential Learning Approaches with Janis Cooper

Have you heard of leadership development programs that include horses? If not, you are about to! Join Ashish and Janis Cooper in an engaging discussion about building learner experiences that stick. We primarily tackle:
  • Why is corporate learning often perceived as boring, and what makes a learning program ineffective? The discussion begins by addressing the common perception that corporate learning is dull, often involving lectures, videos, and quizzes that fail to engage participants. Janis notes that traditional learning often assumes everyone learns the same way, crams too much content in, and lacks engagement. In contrast, a good learning experience is strategic, addresses pain points, is relevant to the user, and is engaging.
  • How does experiential learning, particularly equine facilitated learning (EFL), offer a unique approach to leadership development? Ashish and Janis explore the concept of experiential learning and introduces EFL as a highly engaging and effective method. Equine facilitated learning involves working with horses in ground-based activities designed to reflect workplace dynamics. The program is used to develop skills such as communication, empathy, and trust, and can be tailored to specific needs. It’s a learner experience that’s both memorable and fun, and can be highly effective in achieving a high return on investment for the organization.

Janis Cooper is Director, Leadership and Staff Development at Best Friends Animal Society, the largest animal sanctuary in the U.S., including remote locations, works to create and deliver the organization’s Management Development Program and staff development needs to more than 900 employees.

Connect with Janis: LinkedIn

To create engaging learning experiences, it’s important to move away from traditional, boring methods like lectures and instead focus on strategies that actively involve the learner. As we saw in the discussion with Janis and Ashish, you should:
  • Start with a clear strategy: A good learning experience starts with understanding the goals and objectives of the training, the audience, and any barriers they might be facing. This means that you have to address the pain points and make the learning relevant to the user by using relatable examples.
  • Make it relevant and relatable: Learning should be relevant to the learner’s experiences and use examples they can relate to. You can use stories to make learning more relevant.
  • Incorporate engagement: Learning experiences should engage the audience frequently. Using technology can make learning engaging with elements like personalization.
  • Check for understanding: It’s important to check for understanding and provide opportunities to apply what’s been learned immediately, to improve retention. Research indicates that a significant amount of content taught in training classes is lost within a week if not applied.
  • Focus on experiential learning: Experiential learning engages all of a person’s senses and can be more profound and memorable. It can support change quickly and provide a good return on investment. One specific example is equine facilitated learning, which uses horses to help people learn about leadership and teamwork. In EFL, people work with horses to accomplish tasks, and how they approach these tasks often reflects how they do things in the workplace. The horses’ sensitivity to people’s body language and emotions provide immediate feedback, which can bring underlying issues to the surface.
  • Consider the environment and culture: The culture of an organization can impact the effectiveness of training. A growth mindset and a culture that values employee development are conducive to successful learning programs. In addition, the right setting, technology, resources, programs and processes to support learning are also important.
  • Be willing to take risks: Be willing to try something different, starting small, and grow it if it’s successful.
By focusing on these aspects, you will be able to create learning and development strategies with programs that are engaging, relevant, and have a lasting impact on learners Janice Cooper’s experiential learning program, also called equine facilitated learning, utilizes horses to provide a direct, engaging experience that promotes learning and change. A few principles that she keeps in mind are:
  • Groundwork, not riding: Participants do not ride the horses; all activities are done on the ground. The focus is on interacting with the horses, not on equestrian skills.
  • Partnership in activities: Participants work in partnership with a horse to accomplish specifically designed activities. The activities are tailored to the learning objectives or the challenges a team or individual is facing.
  • Horses as mirrors: How participants approach and complete the tasks with the horse is often a reflection of how they approach situations in the workplace. Horses are very sensitive to people’s body language and emotions, and they react immediately and honestly. This helps participants see their behaviors and their impact in a way they may not have noticed before.
  • Immediate feedback: Horses provide immediate, unbiased feedback because they react to what people are giving off, not just to the words they use. If there’s a lack of alignment between a person’s thoughts and their physiological state, the horses will notice and react to it. This is particularly impactful for leaders who may not realize the effect they have on others.
  • Developing leadership skills: The program is used to develop leadership skills such as communication, trust, empathy, and boundary setting.
  • Unveiling underlying issues: Sometimes, the program brings to the surface underlying issues that haven’t been discussed. For example, a lack of trust or other relational challenges within a team may surface in how the team interacts with a horse.
  • Ego reduction: Horses don’t care about titles, status or other external markers of success. They respond to the person’s true self and the energy they are giving off. This helps leaders see themselves and their behaviors more authentically, which creates a level playing field for all participants.
  • Relatability: The experiences with the horses are memorable and relatable. Janis has seene that the participants will often refer back to the lessons they learned through working with a specific horse when they see similar behaviors at work.
  • Addressing fear: Some participants may be apprehensive about working with horses at the start of the program. However, these fears can be a learning opportunity for both the individuals and for the team.
  • Promoting change: The program is designed to create profound, memorable experiences that support change. It helps participants become more aware of their behaviors and how those behaviors impact others, ultimately leading to more effective interactions.
In summary, the experiential learning program that Janis runs with her team uses horses as a way to provide a direct experience that is focused on reflection, and it is designed to help people develop skills, gain insights, and understand themselves better in a way that can translate to the workplace. Further reading: Horse Leadership Training: A New Approach to Leadership Development

Ashish is an entrepreneur tackling workplace development challenges through Risely, an AI copilot that helps managers and leaders build essential people skills.

Drawing on his experience in technology and organizational behavior, he’s passionate about creating scalable solutions that transform how companies develop their talent. His mission is to empower leaders to build thriving teams and sustainable organizational success.

Connect: LinkedIn

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What is Immersive Learning? A New Era in Education

In this blog, you’ll learn what is immersive learning and how it is changing training, increasing engagement, and influencing the future of workforce development.

What is Immersive Learning? A New Era in Education

Immersive learning is altering education, shifting away from passive, traditional approaches and toward dynamic, hands-on activities. Advanced technologies such as virtual reality (VR) and augmented reality (AR) allow you to engage your team in ways that deepen comprehension and enhance retention. This method not only improves learning outcomes but also creates long-term relationships between your team and the information. In this blog, you’ll learn what is immersive learning and how it is changing training, increasing engagement, and influencing the future of workforce development.
Traditional training methods are insufficient. Your team demands more engaging and effective learning experiences. Immersive learning is the solution, which places the learner at the center of the experience. Unlike passive tactics like reading or listening, immersive learning allows your team to actively engage with the subject, resulting in improved comprehension and retention.

Immersive learning is an experiential training method that uses VR, and AR to simulate real-world scenarios and train employees in a safe and engaging immersive training environment. It combines the sense of presence of VR with advanced learning theory, data science, and spatial design to improve effectiveness and employee engagement.

Let’s say, one of your team members has trouble dealing with demanding customers. Using immersive learning will provide a real-world-like simulation to the team member and prepare them for the actual scenario. Your team will solve problems, make decisions, and improve critical thinking skills in a risk-free environment by using this method of learning. Now that you have understood what is immersive learning, it’s time to look into one of its primary technologies, i.e., Virtual Reality (VR), which immerses your team in totally digital settings. Virtual worlds provide an interactive experience, allowing your team to explore scenarios, participate, and practice soft skills such as communication and teamwork. These virtual environments are flexible, accommodate different learning styles, and allow your team to advance at their own pace. Immersive learning has a significant impact by increasing knowledge retention through active interaction. It simulates real-world scenarios to improve critical thinking, problem-solving, and decision-making skills, preparing your team for real-world challenges. Furthermore, it supports various learning styles—visual, kinesthetic, and social—making it a truly inclusive and entertaining method. Immersive learning is a strategic tool that boosts performance, enhances training, and prepares your team for the future in an ever-changing environment.

Addressing Corporate Pain Points

Immersive learning addresses essential industry concerns, notably those related to safety, skill development, and soft skills training.
  • In high-risk industries such as manufacturing and construction, VR training enables your team to practice for hazardous conditions without putting anyone at risk. This minimizes accidents and operational errors. Construction personnel, for instance,  practice safety measures, whereas manufacturing workers replicate complex machinery jobs, both of which improve efficiency and safety.
  • In healthcare, virtual reality allows medical personnel to perform difficult treatments with more accuracy, fewer errors, and better patient safety and outcomes.
  • Beyond technical capabilities, immersive learning improves important soft skills like leadership, communication, and teamwork. Virtual scenarios encourage collaboration and decision-making under pressure, as well as the development of stronger, more adaptive teams—all of which are essential for success.
By using immersive learning, you develop a well-rounded, high-performing workforce prepared to handle the needs of the modern corporate landscape.

ROI and Tangible Benefits

Investing in immersive learning technologies such as VR and AR provides clear and verifiable returns on investment (ROI). According to a study from Oberon Technologies, VR training reaches retention rates of up to 80% after one year, significantly greater than traditional methods’ 20% retention rate after only one week. They also report that businesses achieve 30-70% cost savings by reducing spending on travel, physical materials, and downtime. Furthermore, immersive training firms report a 20% boost in ROI in the first year, as highlighted by Immersive Learning News. These advantages directly translate into speedier onboarding, fewer mistakes, and improved employee performance, all of which affect your bottom line. By embracing immersive learning, you are preparing your organization for long-term success by providing more efficient, cost-effective training options. Recent breakthroughs in VR and AR have significantly improved the realism and interaction of training scenarios. These solutions enable your team to practice high-stakes jobs in a safe virtual environment. This hands-on approach teaches real-world skills that are immediately useful to your team’s everyday responsibilities. Thanks to user-friendly platforms, immersive learning programs are deployed without the requirement for specific technical expertise. These solutions are adaptable, addressing anything from technical skills to leadership and communication development. As these technologies evolve, the distinction between physical and digital training settings will become increasingly blurred, making learning more accessible and relevant. By incorporating immersive tools into your training approach, you ensure that your team is adaptive, confident, and prepared to face the challenges of a constantly changing business world.

Tools and Platforms for Immersive Learning

When it comes to producing memorable learning experiences, immersive tools like Virtual Reality (VR) and Augmented Reality (AR) are essential. VR offers hands-on, completely immersive worlds for jobs such as surgery, piloting, and machinery operation, whereas AR overlays digital content over the physical world, providing essential real-time, on-the-job training to your workforce. Platforms like Unity, Motive.io, and Strivr provide simple templates and analytics tools, allowing you to design and adapt immersive training programs that correspond with your business objectives and budget. These technologies make it easier for your team to create effective, personalized learning experiences.

Ensuring Seamless Integration

Ensuring seamless integration of immersive learning enhances your training strategy. By blending VR and AR with traditional methods, you create a richer learning experience, such as using simulations in onboarding to accelerate skill development. Empower seasoned team members with workshops or certifications in immersive tools to ensure effective facilitation. Phased onboarding, including introductory workshops and on-demand troubleshooting resources, will help new team members adapt smoothly. Immersive learning boosts engagement, retention, and skill application when integrated thoughtfully. Immersive learning is transforming training across industries, providing creative answers to long-standing challenges. Organizations around the world are using immersive technologies such as virtual reality (VR) and augmented reality (AR) to improve employee development and educational outcomes. 

Case Studies Across Industries

Healthcare: Medical institutions are adopting VR to recreate complex surgical operations, giving trainees a safe environment to practice in. This strategy sharpens technical skills while also improving critical thinking and decision-making. Retail: Companies such as Walmart are incorporating VR into their training programs, immersing staff in a variety of scenarios to improve customer service and operational efficiency. Energy Sector: Pacific Gas and Electric Company (PG&E) used scenario-based simulations to improve sexual harassment prevention training, which resulted in improved involvement and fewer incidents.

Key Takeaways from Success Stories

The key to success with immersive learning is to link technology with specific goals. It is not enough to just provide new tools; they must be purpose-driven to produce demonstrable results such as enhanced retention and skill application. Your training programs should smoothly incorporate immersive experiences that are interesting, relevant, and demanding, ensuring that your staff learns useful skills. Regular constructive feedback and continual review assist you retain the training’s impact, adjusting your strategy to stay on track with company goals and maximize results. Implementing immersive learning does not necessitate a major revamp. Using a staged approach allows you to progressively include new tools and adjust your plan as the impact becomes obvious. Begin with small activities that correspond with your organization’s goals, such as onboarding, improving technical abilities, or strengthening soft skills. Focus on achievable initiatives inside a certain department or a small group of employees to gain vital information and fine-tune your learning and development strategy further.

Design Principles and Best Practices

  • User Experience: Make your virtual surroundings intuitive, visually appealing, and easy to traverse. This will allow your team to focus on the content rather than the technology.
  • Interactive Learning: Encourage active investigation, decision-making, and problem-solving to increase engagement and retention. The more involved your team is, the more they will benefit from the experience.
  • Collaboration: Encourage real-time engagement in the virtual environment. This not only improves cooperation and communication skills but also prepares your staff to flourish in collaborative contexts at work.
  • Feedback: Give your team regular, actionable feedback to assist them track their success. This allows them to find areas for development while remaining motivated throughout their learning experience.

Overcoming Challenges

While the benefits of immersive learning are evident, there are certain problems to address:
  • Initial costs: Yes, the initial investment in technology—such as VR headsets and AR devices— is significant. However, as these technologies become more popular, their prices fall, making them more affordable. The long-term ROI will cover these expenses, resulting in shorter training times, higher retention rates, and better employee performance.
  • Specialized Expertise: Immersive learning necessitates competence in both content creation and technology implementation. If your team lacks these skills, consider investing in training or collaborating with providers who specialize in immersive learning. Building internal capacity over time will ensure that your organization is self-sufficient and sustainable in the long term.
  • Change Management: Resistance to new technologies is normal, especially if your team is used to older training techniques. To overcome resistance, describe the advantages of immersive learning, such as improved learning outcomes and efficiency to your team.
The future of immersive learning is set to be revolutionary, thanks to advancements in VR, AR, and artificial intelligence. These technologies will make training more engaging, individualized, and adaptive, establishing immersive tools as critical components of your team’s learning strategy. AI in the workplace, for instance, will allow you to deliver real-time, individualized feedback to employees based on their learning progress, thereby increasing the effectiveness, scalability, and accessibility of your training programs. Haptic technology, for instance, will take engagement to the next level by allowing your team to “feel” virtual settings, such as tissue resistance during medical simulations, hence enhancing memory and realism. As these technologies grow more inexpensive, they will enable businesses of all sizes to alter industries such as healthcare and manufacturing, making immersive learning a practical, game-changing tool for your organization.

Preparing for What’s Next

Your organization must develop an innovative culture of continuous learning and stay ahead of the curve. Embrace lifelong learning and encourage your team to try out new immersive tools. This approach will encourage constant improvement and adaptability, ensuring that your team keeps up with changing technologies. As immersive learning grows, your adaptability will be critical to realizing its full potential and delivering the best results for your team. The future of learning is immersive, and it is already changing the way teams interact with training. As immersive learning technologies advance, they will become an essential component of modern training programs, providing interactive, engaging, and successful experiences with measurable outcomes. By incorporating VR, AR, and AI into your training plan, you develop scalable learning environments for your team that improve both technical and soft skills. Now is the moment for your organization to seize these opportunities and create a dynamic and effective learning environment that will position it for future success.

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