What Is Real Time Feedback? 6 Reasons Why Your Team Needs It

Feedback is one of the most important ingredients in any team-building strategy. The feedback process can help teams learn from each other to improve performance and strengthen bonds. It’s also a way for managers to keep employees up-to-date on their performance and how it affects the team. In an increasingly digital workplace, real-time feedback helps teams make decisions and foster innovation without waiting for feedback from multiple sources. But feedback isn’t always easy or fun to give or receive. And even if your team understands the importance of feedback, they might not be 100% on board with giving it regularly. That’s why we’re here to share the benefits of real-time feedback that’ll hopefully motivate your team to implement it in their workday. But that’s not all; keep an eye on the pitfalls you must avoid while adopting real time feedback with your team.

What is real time feedback?

Real time feedback is a form of communication in which managers provide feedback immediately as it happens rather than waiting for a later time when the feedback may be less relevant or accurate. As managers raise concerns as and when they arrive, it allows team members to share their thoughts and opinions quickly and easily, providing a forum for open discussion and debate. It improves team morale, cohesion, and individual performance on the team. Real-time feedback systems help track and monitor project progress and ensure all team members are aware of current developments. Real-time feedback also provides immediate feedback on performance and helps to enhance both individual and team productivity. In addition, it creates a positive working environment and encourages team collaboration. By providing regular, constructive feedback to team members via real-time channels such as chat or voice calls, teams can build a culture of openness and feedback that fosters high-functioning teams and leads to better overall outcomes for all involved. 

Real time feedback examples for managers

Today’s fast-paced world requires organizations to be efficient and effective with their time, making real-time feedback an essential management tool for success. Good managers can use real time feedback in the following manner with their teams: During a team meeting, a manager observes that an employee, John, is consistently late with his project deliverables. The manager takes a few minutes after the meeting and addresses John directly. The manager says, “John, I’ve noticed that you’ve been missing your project deadlines. This is impacting the team’s ability to deliver on time. Can you let us know what’s going on and what steps you’re taking to get back on track?” The manager is giving direct, specific feedback at the moment, addressing an issue that is impacting the team. They are also offering an avenue to understand further and resolve the concern which might be bugging the team member. By doing so, the manager is helping John understand his actions’ impact and take steps to improve.

Why should you adopt real time feedback?

Real time performance management

Real time feedback allows teams to continuously track performance, identify areas for improvement, and foster a culture of continuous learning. It can help teams make informed decisions and improve their performance quickly. Real-time feedback can be used to measure employee performance, pick the weak areas of team members and allow teams to focus on what works best immediately, ensuring no delay in solving their challenges. In addition, real-time feedback can help teams identify and address issues quickly and effectively. Adopting real time feedback creates a more effective team environment that consistently produces high-quality work results. They can continuously improve their performance and work together as a cohesive unit toward a common goal.

Help new and learning employees perform

Feedback is an essential component of any employee development or learning program. It is an excellent tool for learning organizations working intensely on their team members’ growth. Real time feedback helps employees understand and improve their performance quickly based on the suggestions of their managers. It can reduce the overall time required to develop a skill. Furthermore, real time feedback can help identify and correct mistakes quickly, leading to reduced costs and improved quality of work. Otherwise, team members can continue repeating the same errors if they are not addressed at the right time. Similarly, on the other hand, it keeps the managers aware of the sentiments of the team members as well because they can ask questions and receive feedback from the team on their efforts.

Keep the team engaged and motivated

Real-time feedback can help keep teams engaged and motivated by providing immediate feedback on performance. It can identify and address problems quickly, leading to improved productivity. Real-time feedback fosters a collaborative environment where team members are encouraged to contribute their ideas and feedback. All of this counts towards continuous and regular engagement with the team members. It provides a space to discuss ideas, address concerns, and build healthy relationships at work. Real-time feedback provides an essential opportunity for managers to connect with their teams. It fosters a sense of trust, encourages open communication, and helps employees make themselves home in their teams. Managers who frequently provide constructive feedback also add words of motivation to their team’s spirits high and shining.

Add adaptability and agility to the team

Real time feedback can be a valuable tool to help teams stay on track and improve their performance. Adopting real time feedback helps teams identify and address problems as and when they occur instead of waiting for meetings to address critical issues – making it easier to adapt to a changing environment and the challenges it throws. It also improves team collaboration and communication, which can help teams work more effectively. Real time feedback helps build agile teams by providing immediate feedback on how individuals perform and allowing immediate corrective action. Agile teams are marked by their fluid and unconventional approach to work; with the help of real time feedback, managers can quickly modify the directions adopted by their team members.

Makes managers more approachable

Real-time feedback is a technique that allows employees to engage regularly and directly with their managers. It helps improve communication and relationship between the employees and the managers, creating higher productivity and better results for the team. Real-time feedback creates an open and honest culture within the workplace, where employees feel free to share their thoughts and ideas about the work being done. This feedback can help managers make better decisions about how to run their teams. Adopting real time feedback has benefits beyond simply improving the quality of work. For instance, managers boost morale by providing team members with constant feedback on their performance and encouraging them to take risks and try new ideas. In addition, real time feedback can help to prevent or resolve conflict and tension in the workplace, leading to a more constructive and productive environment. Overall, adopting real time feedback is an important way for managers to improve the quality of their work and achieve their objectives fast.

Builds leadership 

Sharing real time feedback creates more instances for managers to take up the leadership role. It creates scenarios where they can guide team members while playing all the essential functions of a leader – motivator and enabler. This is a significant step for people keen on adopting a coaching leadership style. 

How to give real time feedback?

Providing real time feedback starts with setting a clear goal of what you want to achieve with your team. For instance, as a manager, you can use real time feedback to reinforce desirable behaviors among team members and reduce the unwanted habits which hurt productivity. Once you are clear on this, you can begin acting on a routine similar to the following: 

• Share your observation: Start real time feedback with your observations. It helps the team members know that their efforts are recognized and understood. At this point, they can clear misunderstandings as well.  
• Share your suggestions: The critical step in making feedback effective lies in sharing the right tips and guidance with the team members. Managers should make sure that they are giving advice that would enhance productivity. For example, if you see a team member frequently getting overworked, you can offer them time management tips to be used at work.  
• Answer and ask questions: Feedback becomes complete only when the receiver is sure of their roadmap. Hence, be available to answer questions from your team members’ minds. You can also ask them questions to understand their perspective better. 

Can real time feedback backfire?

As is the case with any managerial process, real time feedback can backfire, too, if a manager does not step back to avoid a few basic pitfalls. In this section, we are going to look at practices to avoid to ensure the efficacy of your real time feedback, 

• Think before you act: Providing real time feedback can look like a hectic task from the start. But, it is critical to understand for managers that real time feedback is to be provided only when necessary, not at every available instance. For example, a team member receives feedback from their manager every day. However, because the manager is too busy giving daily feedback to every team member, they do not get the time to provide constructive feedback. Instead, their messages end up becoming vague and disheartening.
• Thinking correctly before you start giving feedback is the way out of this situation. Otherwise, teams can become irritable after growing tired of such conversations. Feedback is a meaningful exercise, do not reduce it to a task on your to-do list. Set an optimal frequency and provide feedback only after you have sufficiently distanced yourself from the activity to analyze it effectively. 
• Be available to discuss: Real time feedback is often shared with the help of digital tools, where the employee’s reaction remains hidden from the manager. Negative feedback provided without sufficient context can stress employees. Make sure that this method does not become a barrier. Instead, guarantee your availability to discuss the feedback in detail and help team members act on it. Make it the stepping stone toward the growth process, not the culmination. 
• Adapt to your team: While real time feedback sounds excellent to managers, it may excite some team members differently. And that is totally fine! As you start providing real-time feedback, you must keep track of the team members’ responses. If you feel that a team member is happier and works more efficiently with a higher or lower frequency of feedback, you can adapt accordingly. Some people work differently, and just like that, some methods need a bit of switching. 

How Risely uses real time feedback to help you grow?

Risely smartly incorporates real time feedback in its leadership development platform for managers. It provides regular real time feedback for managers through nudges based on the personal challenges you are facing. These nudges are equipped with tips and suggestions to handle day-to-day team issues smoothly. Moreover, these helpful nudges are available for teams along with their managers! Get started today by signing up for Risely for free. 

Conclusion

As a manager, it is vital that you listen to feedback from your team members. First, it helps create a culture of feedback and feedback-driven performance management. Second, another reason why you should adopt real-time feedback is to improve team performance. Third, real-time feedback helps teams focus on improving individual performance while working toward team goals. And lastly, it allows new and learning employees to feel more connected and valued by the team.