8 Steps To Become A Results-Oriented Leader (with Examples)

8 Steps To Become A Results-Oriented Leader (with Examples)

As a leader, it’s essential to be result-oriented. It refers to focusing on what your team can achieve and not just on the tasks they are working on. In this blog post, we will discuss the benefits of being a result-oriented leader and provide eight practical tips on becoming one. By implementing these tips into your leadership style, you will both enjoy working with your team and see results in the long term. We will also discuss the difference between a result-oriented leadership and a task-oriented leadership. So read on and start leading with results in mind!

What does Result-Oriented mean?

Being results-oriented means focusing on achieving specific, measurable outcomes or goals. It’s a mindset and approach where individuals or organizations prioritize the results they want to attain and work diligently to reach those objectives. Results-oriented involves setting clear objectives, tracking progress, and taking actions directly contributing to accomplishing those objectives. Let’s understand with an example – Let’s understand results-oriented leadership with the help of an example. Two managers work at a retail store. They wish to improve customer satisfaction in their specific areas. The situation unfolds differently for each as their leadership styles vary. Sarah is a results-oriented leader in charge of a retail store. Her primary focus is on improving customer satisfaction. She sets a clear goal: to increase customer satisfaction ratings by 15% within the next quarter. Sarah empowers her team to find innovative ways to achieve this goal. She encourages them to be creative and take ownership of their work. She provides them with resources and support and frequently checks in to monitor progress. Sarah’s leadership approach is flexible, allowing her team to adapt their strategies to reach the desired results. She celebrates milestones and successes along the way. John, on the other hand, is a task-oriented leader overseeing a different retail store. His primary concern is ensuring that every operational task is completed efficiently. He creates detailed task lists, schedules, and standard operating procedures for his team. John focuses on specific tasks, such as restocking shelves, ensuring cleanliness, and managing inventory. He monitors his team closely to ensure each task is completed according to the set standards and timelines. John’s leadership is meticulous and structured, but he may not prioritize or measure customer satisfaction as a primary goal.
In this example, the results-oriented leader, Sarah, prioritizes improving customer satisfaction and empowers her team to find innovative solutions. Her leadership style is flexible and outcome-driven. In contrast, the task-oriented leader, John, concentrates on ensuring that individual tasks are executed with precision and adherence to established procedures, with less emphasis on the broader goal of customer satisfaction.

What is a Results-Oriented Leadership Style?

A “result-oriented” leadership style focuses on achieving tangible goals and objectives. This approach is different from “process-oriented” and “task-oriented” leadership styles centered around the efficient and timely completion of tasks. Result-oriented leaders are committed to working with their teams to achieve collective results. This leadership style focuses on achieving objectives and results rather than personal agendas or bureaucratic procedures. This type of leadership is often characterized by clear goals, accountability, and workforce empowerment to achieve results. Result-driven leaders remain on the lookout for solutions that enable team success. They look beyond the processes and incorporate a mix of ideas to ensure they deliver in every aspect, whether meeting deadlines or ensuring customer satisfaction. In the post-pandemic scenario, Wipro has highlighted a results-oriented leadership style as the key driver of success in the changing world. Read more: 10 Ways to be a Better Leader

What makes a Result-Oriented Leader stand apart?

A result-oriented leader is focused on achieving specific goals and outcomes, while a task-oriented leader is more focused on completing specific tasks or actions, as we noted earlier, Result-oriented leaders are often strategic and forward-thinking, and they prioritize long-term goals over short-term tasks. They are also more flexible in their approach and willing to adapt their strategies in order to achieve the desired results. On the other hand, task-oriented leaders tend to be more focused on the details and ensuring that tasks are completed efficiently and effectively. They may have a structured and systematic approach to problem-solving and prioritize following established procedures and protocols. This attitude can sometimes deprive the teams of solutions that need unconventional methods. Another risk occurs due to the tendency of task-oriented leaders to measure success in terms of task completion instead of outcomes achieved. Team members can work for long hours and tick checklists of tasks that do not impact performance if there is inadequate focus on results. Relationship-oriented leaders, with an entirely different perspective, focus on cultivating valuable relationships that strengthen the collaborative ability of the team. They focus on ensuring that team members are comfortable in a psychologically safe environment. This approach can sometimes draw away focus on agendas that significantly matter to team performance, such as deadlines. Result-oriented, relationship-oriented and task-oriented leaders can be equally effective, depending on the needs and goals of the team. Some situations may require a more results-driven approach, while others may benefit from a more task-oriented approach. It’s important for leaders to be able to adapt their leadership style to fit the needs of the team and the situation.

What Does A Result-Oriented Leader Look Like?

The best way to understand the essential qualities of a result-oriented leader is to look at example from real life. One example of a result-oriented leader’s behavior might be setting clear and specific goals for the team, and regularly checking in on progress towards those goals. While doing so, a result-focused leader demonstrate confidence and clarity. The leader might also be proactive in identifying and addressing potential roadblocks or challenges that could prevent the team from achieving their goals. They would be open to trying new approaches or making adjustments to the plan if it becomes clear that a different approach is needed in order to achieve the desired results, where the concentration lies. Overall, a result-oriented leader is focused on driving progress and achieving results, and they are willing to be flexible and adaptable in order to make that happen.

Examples of Results-Oriented Leadership in Action

  • The leader sets clear quarterly revenue targets for the sales team and works closely with them to develop effective sales strategies. They monitor sales progress weekly and provide coaching to help team members improve their performance, resulting in a significant increase in revenue by the end of the quarter.
  • In a project management role, the leader establishes a detailed project timeline with specific milestones and deadlines. They hold regular progress meetings to ensure the team stays on track, resolves issues promptly, and maintains a focus on completing the project ahead of schedule.
  • As a customer service manager, the leader implements a new feedback system to measure customer satisfaction. They analyze the data regularly and identify areas for improvement. By addressing customer concerns proactively, they achieve a notable increase in customer satisfaction scores within a few months.

5 Benefits Of Being A Result-Oriented Leader

Ensures that everyone is moving forward in the same direction

Being a results-driven leader is beneficial for the individual and the organization. By setting explicit targets and measuring the results regularly, you ensure that everyone moves forward in the same direction. It leads to efficient and effective workflows that are primarily free of disruptions or distractions. In addition, it eliminates the risk of any costly setbacks or wasted time, as everyone is aware of the ultimate goal and knows exactly what needs to be done to achieve it.

Helps you achieve your goals more efficiently and faster

Being a results-oriented leader is excellent for your career advancement, but it can also help you achieve your goals more efficiently and faster. When you have a clear vision and strategy for achieving your goals, you can work smarter, not harder. Plus, having a results-driven culture in your team will motivate them to deliver the best possible performance. Not only that, but it can also help you manage stress and stay focused on the task at hand.

Creates an environment of accountability and transparency

By setting clear, measurable goals and holding everyone accountable for hitting those goals, you create an environment of accountability and transparency. These two are highly essential qualities for success in any organization. Results-oriented leaders focus on the big picture and aren’t afraid to take the necessary steps to achieve their objectives. This creates a palpable sense of momentum and inspires team members to push themselves even harder. As a result, organizations led by results-driven leaders are consistently outperforming their competition.

Helps you make better use of the available resources

When it comes to making the most of available resources, results-oriented leaders make better decisions than those who are more focused on processes. They can see the forest for the trees and can quickly adapt to changing circumstances. A study by McKinsey & Company found that companies led by results-driven leaders are much more likely to put the available resources to best use when making the most of resources. They emphasize the importance of productivity and efficiency while prioritizing the highest value work. This focus on efficiency and productivity doesn’t leave any room for wastage of resources. The study also found that these leaders are better able to achieve their goals, regardless of the industry or sector in which they operate.

Fosters high levels of communication, collaboration, and cooperation within your team

Results-oriented leaders foster high levels of communication, collaboration among employees, and cooperation within their teams. They know that achieving success depends on teamwork, so they create an environment where everyone is motivated and able to perform at their best. As a result, teams can work more efficiently and achieve better results.

8 Tips For Becoming A Result-Oriented Leader

Being a result-oriented leader is not easy, but it is worth it. It takes determination, hard work, and a lot of perseverance to achieve success. Here are eight proven tips that will help you become a successful leader:

Set measurable goals and challenge your team to achieve them

Setting measurable goals and challenging your team to achieve them is key to becoming a result-oriented leader. By setting measurable objectives, you can track your progress and measure the effectiveness of your strategies. You will also be able to identify areas in which your team needs improvement and work towards training and development. By challenging your team to achieve specific goals, you will motivate them to perform at their best and deliver results.

Be relentless in pursuing success

If you want to become a result-oriented leader, there are a few things you need to keep in mind. Firstly, never give up! When setbacks happen, don’t let them derail your progress. Instead, continue moving forward until the goal is reached. Secondly, be relentless in pursuing success. If you set your goals high and work hard to achieve them, there’s nothing that can stop you from achieving your dreams. Adopt a “no-fail” mindset, and continue applying the strategies and techniques that have worked for you in the past. It would help if you also learned from the ones that didn’t. And finally, stay optimistic as a leader – it’s essential to remain calm and collected under pressure, but remember not to lose sight of your goals.

Encourage healthy competition among your team members

If you aim to become a result-oriented leader, it’s essential to encourage healthy competition among your team members, and it will help drive them to be their best selves and achieve new heights together. Competition can be a good thing, as it can spur team members to improve their performance and work harder than ever before. When teams are competitive, they are more likely to achieve results above and beyond the norm.

Be transparent with your strategy and why you’re making certain decisions

Being transparent with your strategy and why you’re making certain decisions is critical for becoming a result-oriented leader. Being upfront and honest with your team and each stakeholder can build trust and confidence. It will help you maintain healthy relationships and foster constructive criticism through feedback. You’ll also be better positioned to stay on top of your game, as your team will know what you expect of them, and they’ll be more likely to stick with you when things get tough. When your team is clear about what you want and why you want it, they’ll be more likely to take a significant part in achieving that.

Lead by example

If you aim to become result-oriented, you need to set an example. Working hard and following through with your commitments even when things get tough will demonstrate to your team that results are achievable by working hard and following through with your commitments. It is also essential to be patient with your team and not expect them to achieve results overnight. It will encourage them to follow suit, and they will be more likely to achieve the same level of commitment to results as you. Read more: How To Lead By Example As A Manager? 5 Essential Steps

Systematically identify the obstacles to success and remove them

If you want to be a result-oriented leader, one of the critical things you need to do is systematically identify and remove the obstacles to success. By doing so, you will be able to achieve the results you seek much more quickly and efficiently. Here are some of the most common obstacles you may face when trying to achieve success: lack of motivation, lack of focus, indecision, procrastination, and fear of failure at work. Understanding these and other possible obstacles and dealing with them head-on will put you on the right path to achieving your dreams. One way to do that is to enhance your adaptability.

Recognize and reward your team for their hard work

To achieve the coveted status of being a result-oriented leader, you must first recognize and reward your team’s hard work. It will motivate them to keep up the excellent work and deliver on your expectations. Moreover, setting clear goals and targets and providing regular feedback will help you track their progress and ensure they move in the right direction. Finally, giving them leeway to make mistakes will help them learn from their errors and improve as leaders.

Create an Outcome Driven Roadmap for Your Team

Creating an outcome-driven roadmap for the team is the essential planning that a result-driven manager needs to undertake. An outcome-driven roadmap helps the team visualize their goals, understand the path to achieving them, and foresee upcoming challenges and opportunities. Moreover, it can be a great way to show direction in times of distress, ensuring that motivation does not fall even when the road gets tough. Overall, it keeps the team aligned and focused.

How Does A Results-Oriented Style Impact Your Team’s Performance?

A results-oriented approach to leadership can have a number of positive impacts on team performance. First, setting clear and specific goals helps focus the team’s efforts and ensure that everyone is working towards the same objectives. By regularly checking in on progress and providing feedback and support, a results-oriented leader can keep the team motivated and on track. A results-oriented leader also addresses potential challenges or roadblocks that could prevent the team from achieving its goals by being proactive. This approach to problem-solving and willingness to think out of the box ensures that the team can challenge unforeseen obstacles. It also helps managers foster a culture of accountability and ownership. When team members know their efforts are directly tied to achieving specific goals, they are motivated and engaged. As a result, the focus shifts from “me” to “we.” Overall, a results-oriented approach to leadership can help support a culture of continuous improvement and progress. This can ultimately lead to higher levels of team performance and success. However, a highly result-driven approach creates pitfalls for managers too. Result-focused leaders can ignore routine processes that help workflow and overlook relationships in teams due to their single-minded focus on outcomes. Consequently, the basis of collaboration is absent in those teams. Therefore, it is essential to ensure balance in every approach you use.

How Not To Fall Into The “Result Only” Trap?

If you’re looking to be a result-oriented leader, it’s essential to avoid falling into the trap of “Result Only.” This trap can befall anyone but is particularly deadly for leaders who are pushed to take shortcuts to meet deadlines. It may lead to severe issues like workplace tensions, conflicts, or even employee burnout. The cost of falling into this trap can be enormous, both in the short and long-term. Therefore, you must avoid it at all costs. When you fall for the results-only trap, you may ignore everything, including employee wellness, team cohesion, or even workplace stress, to achieve results. Therefore, you must balance your results-oriented approach with a practical people-oriented approach. It would be best to remember that the key to avoiding the “Result Only” trap is always to put your people first and strive for a valuable and achievable outcome. If you do this, you’ll be on your way to becoming a results-oriented leader that people can trust and rely on. Risely makes developing leadership skills for managers super easy with its automated personalized solutions to your burning people management problems. Starting from a design that is as unique as you, Risely lets you take the lead on your learning journey with regular nudges and engaging resources curated by experts to solve problems ranging from ineffective communication habits to chaotic working styles. Check out Risely now to unleash your true potential!

Wrapping up

As we wrap up this blog, we understand the various benefits and effective ways to become a results-oriented leader. By setting explicit targets and measuring the results regularly, you ensure that everyone moves forward in the same direction. In addition to the five benefits mentioned above, becoming a result-oriented leader can also improve productivity and business results. However, while focusing on results is a sign of the times, it’s also essential not to fall into the results-only trap. Keep progressing with a balanced approach, and if you falter, Risely, the manager’s buddy, is here to help you.

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Frequently Asked Questions

What does it mean to be results-oriented?

Being results-oriented means focusing on achieving specific outcomes and goals, prioritizing measurable results, and actively working toward success. It involves concentrating on the end product and taking necessary actions to attain the desired results efficiently.

What is a result oriented mindset?

A results-oriented mindset is characterized by an individual’s determination to accomplish objectives, emphasizing tangible outcomes over mere efforts. It involves setting clear targets, planning steps to reach them, and persistently tracking progress while adapting strategies as needed.

What are examples of being results-oriented?

Examples of being results-oriented include:
Meeting sales targets: A salesperson who consistently achieves or surpasses sales quotas by employing effective strategies and customer relationship management.
Project completion: A project manager who ensures that projects are completed on time and within budget, meeting all deliverables as planned.
Customer satisfaction improvement: A customer support representative who promptly resolves customer issues to enhance overall satisfaction rates.

What is a results-oriented work style?

A results-oriented work style involves approaching tasks with a focus on achieving concrete outcomes and demonstrating a commitment to excellence. It includes:
– Setting clear and achievable goals.
– Prioritizing tasks based on their impact on desired results.
– Tracking progress regularly and making adjustments as necessary.
– Seeking and implementing feedback for continuous improvement.
– Focusing on solutions and taking initiative to overcome obstacles.
– Celebrating successes and learning from failures to enhance future performance.

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Top 8 Training KPIs You Need To Track

Top 8 Training KPIs You Need To Track

Are you tired of investing time and resources into training programs without knowing if they are truly effective for you? It’s time to start tracking your training initiatives’ right Key Performance Indicators (KPIs). In this blog, we will dive deep into the world of training KPIs and explore their importance in measuring the success of your training programs.  From understanding the critical metrics for training success to assessing the impact of training on job performance, we will cover it all. You will also learn to track attendance, completion rates, proficiency levels, knowledge retention, and learner satisfaction. Don’t let your training efforts go unnoticed – start monitoring the top 9 training KPIs today and take your learning and development strategy to new heights.

What are the KPIs for training?

KPIs, or Key Performance Indicators, are measurable values that help businesses track and evaluate their progress toward achieving specific goals or objectives. KPIs provide a way to assess performance and determine whether a business is on track to meet its targets. Training KPIs are metrics used to measure the effectiveness and success of training programs. They provide insights into how well employees progress and develop their skills and knowledge. Common KPIs include employee satisfaction, completion rates, competency improvement, and cost per trainee. Other important KPIs have knowledge retention rates, time to proficiency, and ROI. Choose KPIs that align with your training goals and objectives to get an accurate picture of the impact of your training and development programs.  Read more: Understanding Training Metrics And Its Types With 8 Best Implementation Practices

Importance of tracking training KPIs

Tracking training KPIs is essential for several reasons : Firstly, it allows teams to measure the effectiveness and impact of their training programs. L&D managers can assess whether their training initiatives achieve their intended outcomes by tracking learner satisfaction, knowledge retention, and performance improvement metrics. L&D professionals can use this information to make informed decisions about future training investments and adjustments to existing programs. Secondly, tracking training KPIs provides valuable data for evaluating training initiatives’ return on investment (ROI). L&D managers can determine whether their training efforts are delivering a positive ROI by comparing the cost of training to the benefits gained from improved employee performance and productivity. Furthermore, tracking KPIs helps identify areas for improvement in training programs. L&D professionals can pinpoint areas where additional support or modifications may be needed by monitoring metrics such as completion rates, time to proficiency, and skills development. Tracking training KPIs allows L&D teams to make data-driven decisions regarding their training programs, improve program effectiveness, and demonstrate the value of training investments to stakeholders.

What are the Key Training KPIs?

Training Attendance

Training attendance refers to the number of participants or employees who attend a training session or program. It is a helpful KPI for training because it provides insights into the effectiveness and engagement of the training program.  By tracking training attendance, teams can assess the level of interest and commitment among employees, identify any gaps in participation, and evaluate the overall success of the training initiative. A high attendance rate generally indicates that employees value the training and actively seek to improve their skills and knowledge. On the other hand, a low attendance rate may suggest barriers or challenges preventing employees from participating fully in training, which can help L&D teams address these issues and improve future programs.

Training Completion Percentage Rate

The training completion rate is a training KPI measuring the percentage of employees who complete a training program or course. It is calculated by dividing the number of employees who completed the training by the total number of employees enrolled in the program and multiplying by 100 to get the percentage. Training completion rate is a useful KPI because it provides insights into the effectiveness and engagement of your training initiatives. A high completion rate indicates that employees actively participate in and complete the training, suggesting that they are motivated and interested in developing their skills and knowledge.  On the other hand, a low completion rate may indicate potential issues with the training program, such as content that is not engaging or relevant to employees’ needs or scheduling conflicts that prevent employees from completing the training. By monitoring and analyzing training completion rates, L&D managers can identify areas for improvement and adjust their training programs to ensure maximum participation and success. Read more: Understanding Motivation Of Training With 6 Effective Strategies And Benefits

Training Pass/Fail Rate

The Training Pass/Fail Rate is a metric that measures the percentage of trainees who successfully pass a training program or course. It is a valuable training KPI because it provides insights into the training program’s effectiveness and the trainees’ proficiency level. A high Pass Rate indicates that the training program successfully imparts the necessary knowledge and skills to the trainees, leading to a higher level of competency. It can be an indication of a well-designed and well-executed training program. On the other hand, a low Pass Rate may indicate areas for improvement in the training program. It could suggest that the content or delivery methods must be revised or that additional support and resources are required for trainees to complete the program successfully. By tracking the Pass/Fail Rate, L&D teams can identify areas where their training programs may fall short and make necessary adjustments to enhance their effectiveness.

Time to Proficiency

Time to proficiency refers to the time it takes for an employee to become fully proficient in their role or job function. It is a valuable training KPI because it provides insights into the effectiveness of the training program and how quickly employees can acquire the necessary skills and knowledge to perform their job tasks. By tracking Time to Proficiency, L&D teams can assess the efficiency and effectiveness of their training programs and make necessary adjustments to improve employee onboarding and development. A shorter Time to Proficiency indicates that employees can quickly learn and apply new skills, resulting in increased productivity and reduced time spent onboarding new hires. Additionally, Time to Proficiency can help identify gaps in training materials or methods, allowing teams to refine their training programs and ensure employees have the resources to succeed. It also helps evaluate the overall performance of different organizational departments or teams by comparing their Time to Proficiency metrics.

Compliance Percentage Rate

Compliance Percentage Rate (CPR) is a metric used to measure compliance with a set of standards, regulations, or guidelines within a training program. It represents the percentage of individuals who have completed training requirements or demonstrated compliance with specific standards. CPR is a useful training KPI because it provides insights into the effectiveness of training programs in ensuring that employees or participants understand and adhere to important policies, procedures, and regulatory requirements.  A high CPR indicates a high level of compliance, which can help mitigate risks, ensure consistency, and maintain quality standards within an organization.  On the other hand, low CPR may indicate gaps in training effectiveness or the need for additional reinforcement and support to improve compliance rates. By tracking CPR over time, L&D teams can identify trends and make informed decisions to enhance their training initiatives and promote a culture of compliance. Read more about building culture here: Develop leaders for a self-propagating culture

Skill Retention

Skill retention refers to the ability of an individual to retain and maintain the knowledge, skills, and competencies they have acquired through training or learning initiatives. It measures how well individuals can apply what they have learned over time. Skill retention is a useful training KPI because it helps teams assess the effectiveness of their training programs. By tracking skill retention, L&D managers can determine if employees can retain and apply the knowledge and skills learned in training sessions. A high skill retention rate indicates that the training has successfully transferred knowledge and skills to employees, leading to improved performance on the job. It also suggests that employees are more likely to utilize their newly acquired mastery over the long term, positively impacting productivity, efficiency, and overall organizational performance. On the other hand, a low skill retention rate may indicate issues with the training program, such as ineffective delivery methods or lack of reinforcement activities. By monitoring skill retention as a KPI, teams can identify areas for improvement in their training programs and take corrective actions to ensure better knowledge transfer and long-term skill development.

Impact of Training on Job Performance

Training has a significant impact on job performance. When employees receive adequate training, they gain the knowledge, skills, and confidence necessary to perform their job duties at a higher level. It leads to improved job performance in terms of productivity, quality of work, and efficiency. Job Performance Impact is a useful training KPI because it allows L&D teams to measure the effectiveness of their training programs and assess the impact on employee job performance. By tracking the impact on job performance through pre-and post-training assessments and on-the-job performance metrics, teams can evaluate their training initiatives’ return on investment (ROI) and make informed decisions about future training needs. Furthermore, using job performance as a training KPI helps L&D professionals identify areas where additional training or support may be needed to enhance employee skills and knowledge. It provides valuable insights into individual and team strengths and weaknesses, allowing for targeted interventions that ultimately improve overall job performance and contribute to organizational success. Read more: The Role Of Feedback In Training And Employee Retention: With 5 Effective Examples

Learner satisfaction with training

Learner satisfaction refers to the level of contentment or fulfillment that learners experience during and after a training program. It measures how satisfied learners are with various aspects of the training, such as the content, delivery methods, instructor effectiveness, and overall learning experience. For several reasons, learner satisfaction is a useful training KPI. Firstly, it provides valuable feedback on the effectiveness of the training program. If learners are delighted, it indicates that the program is meeting their needs and expectations. On the other hand, low learner satisfaction may suggest areas for improvement or changes needed in the training design or delivery. Secondly, learner satisfaction can impact engagement and motivation levels. When learners are satisfied with their training experience, they are more likely to be engaged in the learning process and motivated to apply what they have learned. Lastly, learner satisfaction can also influence knowledge retention and skills transfer to the workplace. A positive training experience enhances learners’ likelihood of remembering and effectively applying what they have learned in real-world situations. Read more: How to Strengthen Workplace Learning with Learner Feedback?

Conclusion

Tracking training KPIs is crucial for evaluating the effectiveness of your training programs and ensuring that they align with your business goals. By measuring key metrics such as training attendance, completion rates, time to proficiency, and impact on job performance, you can identify areas for improvement and make data-driven decisions to enhance the overall training experience. Additionally, assessing learner satisfaction with training helps you gauge your employees’ engagement and motivation levels, leading to higher retention and better performance outcomes. 

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Training KPIs FAQs

What is the KPI for training and development?

Key Performance Indicators (KPIs) for training and development are measurable values that help assess the effectiveness and progress of training initiatives. They provide insights into the impact of training programs on individual and organizational performance.

What is KPI for training hours?

A common KPI for training hours is the number of training hours per employee. It measures the amount of time employees spend on training activities, indicating the level of investment in their development.

What are some training metrics?

Some training metrics include training completion rates, post-training assessments or evaluations, skill proficiency improvements, employee satisfaction or feedback, training cost per employee, and time to proficiency. These metrics help gauge the effectiveness, efficiency, and outcomes of training programs.

What are the objectives of KPI training?

The objectives of KPIs in training include:
– Assessing the effectiveness and impact of training initiatives on employee performance and skill development.
– Identifying areas of improvement and measuring progress towards learning and development goals.
– Providing data-driven insights for making informed decisions on training investments, resource allocation, and program design.

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Using ROI of Training to Lead Successful L&D Interventions

Using ROI of Training to Lead Successful L&D Interventions

Are you tired of investing time, effort, and resources into training programs without knowing if they are actually making an impact? It’s time to shift your focus to the ROI of training.  This blog will dive deep into ROI and why it is important for any organization. We will explore different methods to calculate the ROI of training, including using a training ROI calculator, supervisor evaluations, impact studies, and more. Additionally, we will discuss how you can use ROI to make your training interventions more impactful. Get ready to make data-driven decisions and maximize the effectiveness of your L&D initiatives.
In simple terms, ROI stands for Return on Investment. It is a financial metric used to measure the profitability or efficiency of an investment. ROI is calculated by dividing the net profit or gain generated from an investment by the initial cost or investment amount and multiplying the result by 100 to express it as a percentage. A higher ROI indicates a more profitable investment, while a lower ROI suggests a less successful investment.  To get more specific, the Return on Investment (ROI) of training refers to the value or benefits that an organization or individual receives from investing in training programs. Training ROI can be measured in various ways, such as increased productivity, improved employee performance, reduced turnover, and enhanced skills and knowledge.  Measuring the return on investment of training is essential for several reasons. 
  • First, it allows organizations to determine whether their training initiatives are effective and deliver the desired outcomes. By tracking ROI, organizations can identify areas where training may need improvement or adjustment.
  • Second, measuring ROI helps organizations justify their training investments to stakeholders, such as senior management or shareholders. Demonstrating a positive ROI can show that training is not just a cost but a strategic investment contributing to the organization’s overall success.
  • Third, measuring ROI provides data and insights to inform future training strategies and resource allocation decisions. It helps organizations prioritize investments in areas that have proven to deliver solid returns and make informed decisions about allocating resources for maximum impact.
Read more about training here: 4 Key Metrics for Measuring Training Effectiveness with A Questionnaire Return on Investment (ROI) is a crucial metric for evaluating the profitability and effectiveness of training interventions. By calculating ROI, organizations can determine the monetary value generated from their training programs, making it a valuable way to assess the impact of training on various strategic outcomes. Practical training can positively impact the bottom line, employee retention, morale, and customer satisfaction. Therefore, understanding the concept of training ROI is essential for L&D professionals and HR departments.
Calculating ROI involves analyzing the costs and benefits associated with training. It helps organizations understand the value they gain from their investment in employee training and development. By tracking training ROI through tools like ROI calculators, supervisor evaluations, impact studies, or training effectiveness measurement platforms, organizations can measure the success of their training initiatives and make data-driven decisions. ROI is not just a dollar amount. It encompasses factors such as learner satisfaction, new knowledge and skills acquired, employee engagement, and the overall business impact. Teams can measure the success of their training in monetary terms by utilizing different training evaluation models, such as the Kirkpatrick model or the Phillips ROI methodology. It allows them to justify the training budget and allocate resources effectively.
To calculate the ROI of training, deduct the total costs from the total benefits. Costs include trainer fees, materials, and employee training time. Benefits include improved productivity, performance, and cost savings. Divide net benefits by costs, and multiply by 100 for the ROI percentage. The different ways to do this are: 

Option 1: Using a training ROI calculator

Using a training ROI calculator is a valuable tool for evaluating the effectiveness and value of your training programs. By measuring the return on investment (ROI) for training and development interventions, you can gain insights into your training efforts’ monetary value and overall impact. A training ROI calculator allows you to calculate and track the ROI by considering factors such as the cost of training, employee performance improvements, and business outcomes. By inputting relevant data and metrics, you can determine your training programs’ measurable results and bottom-line impact. 

Option 2: Assessing training ROI through supervisor evaluations

One helpful way to assess the ROI of training programs is through supervisor evaluations. By observing employees’ performance and productivity, supervisors can determine the effectiveness of the training program. They play a crucial role in evaluating whether employees apply the new skills and knowledge acquired through training to their job performance.  Supervisors’ evaluations measure employee productivity and efficiency improvements due to the training. They assess whether employees successfully implement what they have learned and identify areas where further support or follow-up training may be needed. Involving supervisors in the evaluation process ensures that the training aligns with the organization’s goals and objectives, leading to a better return on investment.

Option 3: Conducting an impact study for training ROI

An impact study for training ROI, also known as return on investment, is an effective way to measure the success of training programs and their impact on the bottom line. Organizations can calculate the monetary value and business impact of their training efforts by defining objectives, collecting data on training costs, and measuring key performance indicators.  This methodology allows stakeholders to assess the effectiveness of training programs and make data-driven decisions about resource allocation. Conducting an impact study for training ROI is a valuable way to demonstrate the tangible benefits of training, such as increased employee retention, improved customer service, and higher sales figures. Read more here: The Complete Guide to Training Evaluation Survey (With 20+ Questions)

Option 4: Applying the Different Models of Training Evaluation for ROI

When measuring the ROI of training programs, organizations can utilize different models to evaluate their effectiveness and impact. One widely recognized model is Kirkpatrick’s Four-Level Model, which assesses training based on participants’ reactions, learning, behavior, and overall results. Another model is Phillips’ ROI Methodology, which compares the monetary benefits of training to its implementation cost. Brinkerhoff’s Success Case Method showcases success stories to demonstrate training’s impact. Kaufman’s Five Levels of Evaluation assesses training outcomes based on input, process, output, outcome, and impact. By applying these models, organizations can make informed decisions about future training interventions, maximizing their return on investment. Learn more about them here: Top 5 Learning Evaluation Models for Managers

Option 5: Utilizing a training effectiveness measurement platform for training ROI

Utilizing a training effectiveness measurement platform for training ROI can yield valuable insights into the impact of your training programs. By leveraging such a platform, you can track and analyze the effectiveness of your training interventions, enabling you to make data-driven decisions that drive business results.  A training effectiveness measurement platform allows you to quantify the benefits gained from your training initiatives in monetary terms, helping you demonstrate the value of your training efforts to stakeholders. With this platform, you can evaluate critical metrics such as employee performance improvement, cost savings, customer satisfaction, and employee retention, providing measurable results that contribute directly to your organization’s bottom line.   The role of HR and L&D in optimizing training ROI is crucial for organizations. HR professionals and L&D teams are vital in ensuring that training investments yield measurable results. They are responsible for developing clear learning objectives aligned with business goals, implementing pre-and post-training assessments, and tracking employee performance before and after training.  By calculating the financial impact of training on key metrics such as employee turnover, customer satisfaction, and revenue growth, HR and L&D professionals can demonstrate the monetary value of training programs. Leveraging data analytics and training ROI metrics, they can identify areas for improvement and make informed decisions for future training initiatives. These efforts are essential in driving business outcomes and enhancing the bottom line.  Moreover, they can use these metrics to measure the cost-benefit ratio, demonstrating the dollar value of the training investments. Through effective HR and L&D practices, organizations can maximize the ROI of employee training and enhance overall business impact. To maximize the impact of training programs and drive measurable results, measuring the ROI of training is crucial. Organizations can optimize training programs by incorporating ROI-focused evaluations of training and development programs and delivering valuable results.

Justification and Decision-Making for L&D Measures

Evaluating the effectiveness and impact of training initiatives is crucial for L&D professionals to justify their processes and the associated costs. Return on Investment (ROI) analysis provides a useful way to determine the financial benefits derived from employee development. This data-driven approach helps make informed decisions about prioritizing and investing in training programs.  Demonstrating a positive ROI can also increase support and funding for future L&D interventions. Measuring the costs associated with training and the tangible outcomes or benefits achieved is essential. It includes direct monetary benefits such as increased sales or productivity and indirect benefits like improved employee morale or reduced turnover.  Read more here: Understand The Value Of Training To Encourage Learning: With 7 Benefits

Choose to Continue or Drop Training Initiatives

Choosing whether to continue or drop training initiatives can be critical for organizations. While the effective ones need greater support and expansion, the ineffective programs need to be dropped – which ROI calculation helps managers do. Evaluating training programs’ return on investment helps make informed choices and assess their worth. ROI analysis involves considering the costs invested in the training program and the achieved benefits. L&D managers can make data-driven decisions by quantifying tangible and intangible benefits, such as increased productivity, improved employee engagement, and reduced turnover. This data-driven approach helps L&D professionals determine the impact of training on business performance and allocate resources effectively.

Identify Best Practices to Adopt

Identifying best practices to adopt in measuring the effectiveness and impact of training initiatives is crucial for teams. By incorporating these practices, they can ensure that their investment in learning and development programs generates positive returns. By considering L&D metrics such as learner satisfaction, employee engagement, and business outcomes, organizations can gain a holistic understanding of the training’s effectiveness. It allows the L&D team to identify what’s working and what’s not. For instance, one-on-one meetings can work as a better post-training feedback scheme than surveys, allowing for more interaction. The team can decide which feedback methods they want to embrace and enhance based on such events. 

Create Effective Resource Allocation Habits

Effective resource allocation plays a crucial role in maximizing the ROI of training. Allocating resources wisely involves identifying the most impactful areas to invest in, such as targeted skills development or addressing specific performance gaps. Organizations should conduct a thorough needs analysis before implementing any training program to ensure adequate resource allocation. This analysis helps identify the areas where resources should be allocated for maximum impact. By consistently using ROI as a decision-making tool, organizations can make informed choices about future L&D interventions and ensure measurable value for the organization by investing valuable resources only in those ideas that lead to results. 

Ensure Alignment with Organizational Goals

To maximize the return on investment (ROI) of training, it is crucial to align the goals of your training initiatives with your organization’s overall objectives. By ensuring alignment with organizational goals, you can demonstrate the value and impact of training and measure its effectiveness and efficiency in achieving your business outcomes. This strategic approach helps you make data-driven decisions for future investments in training programs, ensuring that resources are allocated effectively. By keeping the business goals at the forefront, L&D professionals can optimize employee training in a suitable direction, translating it into tangible results that positively impact your bottom line. In conclusion, calculating the ROI of training is crucial for L&D interventions to be successful. It helps justify the investment in training programs and make informed decisions about continuing or dropping specific initiatives. By utilizing various methods such as training ROI calculators, supervisor evaluations, impact studies, different models of training evaluation, and training effectiveness measurement platforms, HR and L&D professionals can optimize training ROI. It enables them to identify best practices, allocate resources effectively, and ensure alignment with organizational goals. 

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Training ROI FAQs

What is the ROI of training?

The ROI (Return on Investment) of training refers to the measure of the financial return or value generated as a result of investing in training programs for employees. It helps organizations determine the effectiveness and impact of their training initiatives.

How do you calculate ROI in training?

Calculating ROI in training involves comparing the financial benefits or gains resulting from training against the costs incurred. The formula typically includes subtracting the total cost of training from the total financial benefits generated and then dividing the result by the cost of training. The final value is often expressed as a percentage.

What is ROI after training?

ROI after training is the numeric representation of the return on investment achieved after implementing a training program. It signifies the financial value or benefits gained relative to the investment made in training employees.

What is ROE vs ROI training?

ROE (Return on Expectations) in training refers to a broader evaluation of the outcomes and impact of training beyond just financial measures. It considers factors such as improved employee performance, increased productivity, enhanced skills, knowledge transfer, and overall organizational effectiveness. ROI focuses primarily on financial aspects, while ROE takes a more comprehensive approach to assess the overall value and impact of training initiatives.

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Is An Existential Crisis Hurting You Professionally?

Is An Existential Crisis Hurting You Professionally?

Managers go through many challenges – from dealing with team conflicts to managing time effectively. But what about the tougher times – when everything seems to be going wrong? These are known as existential crises and can be incredibly challenging for managers. In this blog post, we’ll explore what an existential crisis is, how it can affect managers and teams, and what you can do to help overcome them. We also include a handy guide on identifying an existential crisis in your workplace and how to deal with it. So if you’re ever feeling overwhelmed or uncertain, read on for the answers you need!

What does an existential crisis mean?

An existential crisis typically refers to an internal struggle. A person suffering an existential crisis often feels that life lacks meaning. They might question the reason, choices, and purpose of their life. Generally, these questions do not have any clear answers. As a result, the person experiencing an existential crisis ends up in a continuous loop where they feel stuck. The feelings of purposelessness make us feel stuck. In the absence of hope, we might lose direction. Eventually, the existential crisis makes people feel alone in the middle of nowhere. Existential crises can affect managers and leaders just like any other individual. However, for managers, the situation is a bit different. An existential crisis can severely impact the productivity of a manager and, thus, their team. Moreover, managers might face existential crises due to work-related issues very often. Generally, existential crises are viewed negatively. And, of course, that makes perfect sense because an existential crisis is associated with a loss of hope and direction. But, we should not let a negative air take over. It is equally essential to look at the positive aspects of any situation. Existential crises can present excellent opportunities to reinvent our life. You can fill the nothingness with your favorite colors to draw your own life. It presents a chance to evaluate and reimagine our core ideas in life. Taking charge of situations is what effective management is about!

The different types of existential crises

Problems do not arrive in a one size fits all box. Instead, existential crises can happen in many ways and for many reasons. Although we cannot summarize all of them, we will try to understand the main types of existential crises. Knowing the types of crises you can face is imperative to understand your situation better. Typically for managers, more often than not, the crisis might be linked to work. Office politics and professional responsibilities can push our limits frequently. We will see the different types of existential crises through the questions that they raise. Does my work have a meaning? The “meaning of life” existential crisis typically makes one question the reason for their existence. The person feels as if their life is inherently pointless. Consequently, none of their thoughts or actions could have made any change – as they are meaningless too. At times, they might wonder what the point of their existence is. For managers, it can happen through questions that examine the point of their role in the team. They might feel that the team does not need their efforts, and they exist only to add hindrances and reduce productivity. Am I an authentic person? Existential crises can also make us feel that our existence is one big act. The big-shot manager, who everyone looks up to, might feel that they are fake. Often, people undergoing this type of existential crisis feel that they are not being genuine with anyone in life. This feeling can sink in at work even more easily if the environment is not open and comfortable. To cope with the demands and overcome constant challenges, managers might display emotions they do not actually feel. As a result, they might feel that they are faking. Do I stand for the correct values? This existential crisis happens when we are unsure of the direction to take in life. Often, circumstances make us doubt the validity and viability of the core values we have based on our whole lives. It might have when some decision goes the wrong way. As a result, we feel a need to rethink our values and ideas. Am I going in the right direction? Existential crises can happen when we are undergoing major events in our lives. Starting a new degree or switching jobs can be important moments where the trajectory of our lives is wholly redesigned. At such moments, self-doubt might accompany you. When managers are at the head of major changes, or see significant shifts in their industry, they might question their choices thus far. This feeling could increase largely if the event were unanticipated. Over time, as we adapt to the changes, the feeling might abate. Why did this happen?  Unexpected events and upheavals in life can shake our belief in our values. You might ask yourself this question when you did everything right but still suffered dire consequences. Such instances can make one question their existence. In the case of managers, these incidents are the most common because they design and lead efforts. Yet, circumstances can trump them. They might feel that nothing is in their control, so taking action is futile.

What triggers an existential crisis?

Existential crises can happen due to several reasons. Typically, they are triggered by major changes in life. For managers, professional changes can closely affect their mental health too. A few major reasons from both spheres that can trigger an existential crisis in managers include:

Big changes

Major life changes can always make us rethink life. When we go through significant movements, for instance, a company merger, we might question ourselves. If the change can bring significant shifts to the direction of our life, it can affect us a lot. Generally, it can happen largely when the change does not sit well with us, or we might need to make significant efforts to adjust to life after it. For managers, both personal and professional changes can have a significant impact.

Unexpected events

Unexpected events make us question a lot of things. For starters, we make significant changes to our goals and -plans to accommodate them. However, not every unanticipated change has to be a cause for worry. When the changes require us to make an effort and impact us deeply in ways that we can’t control, we end up questioning our lives due to them. In the fast-paced corporate world, managers often deal with unanticipated challenges. Therefore, it can be a common cause of existential crises for managers and leaders. This reason is more significant in light of recent years. The Covid-19 pandemic threw schedules out of the window. Managers were the first ones to face the heat as they had to coordinate the shift of workplaces to a fully online medium in such a short duration. It strained the mental health of many people holding leadership positions, and some even dipped into existential crises due to the failure of plans they had worked so hard on.

Unable to achieve desired results

The inability to get something we feel we deserve can often leave us angry, annoyed, and questioning. We often make the best efforts, yet the results fall short. It is a critical issue for managers because they must set goals and derive results from entire teams, not just themselves. The inability of a manager to achieve the desired results on time might not even happen due to their shortcomings but those of their teams or the circumstances. For example, the manager shows up to work motivated every day. They give their best daily and often go beyond duty by bringing innovative and quick solutions. Yet, they are not recognized by their superiors for the efforts they make. They are treated the same as other managers who do the bare minimum and do not build great relationships with their teams. What happens, then? Our manager might wonder about the utility of their efforts due to disappointing feedback. They could conclude that making efforts is futile, and thus, their choices are meaningless. The values on which those choices are based are also not the best because they are not helping them achieve the results they would like.

Feeling out of control

In some cases, existential crises happen because of feelings of lacking control. We feel as though we are powerless to change our circumstances or the world around us. This can be extremely frustrating, especially when we work hard and things still do not go our way. It is easy to give up and start thinking that life is just not worth it anymore-defining ourselves by our negative experiences instead of celebrating what makes us happy. We all have those moments where everything seems hopeless and out of reach, no matter how much effort we put into that sinking feeling that tells us this will never end. This feeling is extremely common for managers, as they deal with multiple things – and not all of them may be under their control to the same extent. For instance, their company’s merger with a huge conglomerate forces them to change their working style. They are shifted to a new team that is not adjusted to them. Such forced changes can make one feel like a puppet with no control over anything. In such a situation, we raise questions about our life’s worth and values.

Personal loss

It is also not uncommon for existential crises to stem from personal losses- the death of a loved one, divorce, or even losing our job. It can be difficult to cope with big life changes that happen suddenly and unexpectedly. The world seems unsafe, where anything could happen at any time. It becomes hard to believe those good things will ever come our way again, and we may feel hopeless about the future. All these feelings can lead us into a state of depression, another common cause of existential crisis episodes. The things happening in personal lives can also seep into the professional lives of managers. As a result, they might develop similar thoughts in that aspect as well, despite their achievements.

Professional setback

A professional setback can also lead to an existential crisis. For instance, if a manager is suddenly laid off from their job or made redundant, it can be difficult for them to cope with the situation. They might feel like their world has crumbled and that life as they know it is over. This despair and loneliness can further fuel feelings of existential angst in managers. This is especially true for employees who have been with their organizations for long periods. When they are offered the Golden Handshake, they get a lot of questions in their mind, too, as they have developed a part of their identity from their association with the job.

How do existential crises affect managers?

There’s no one-size-fits-all answer regarding how existential crises affect managers. However, we can observe some general themes. For example, existential crises can lead to a loss of identity and a feeling of not being in control. Managers who experience these crises may feel overwhelmed and lost at work. It can eventually trigger an identity crisis in them. Managers dealing with an existential crisis can become less effective at their roles. Due to a lot going on in their minds, they might feel overwhelmed. Consequently, they will look for escapes and try to avoid dealing with challenges. They might be unable to communicate effectively with their teams. Productivity can suffer too, as their motivation would be low because they assume inherent uselessness in every task they have planned. In addition, existential crises can also cause anxiety and increase stress. This is because they lead to a feeling of fear and uncertainty. Anxiety can affect mental health and work performance, making existential crises even more harmful for managers. In totality, the manager becomes unable to remain confident in their role. Essential functions like delegation, decision-making, guidance, and planning operations suffer. Existential crises affect managers negatively in both their personal and professional lives.

How to identify an existential crisis?

Self-doubt

Self-doubt is typically seen in an existential crisis. As we have noted, it makes us question our core values and decisions in life. Heavy self-doubt can affect us terribly during an existential crisis because it adds to negative thoughts and feelings.

Lack of motivation

Lack of motivation is typical during an existential crisis. As a result of the constant questioning and huge bouts of self-doubt, we might feel demotivated.

Isolation

An existential crisis typically makes us rethink our value in other people’s lives. It might feel that only we are holding on to the relationship while others do not value us as much. Resultantly, we withdraw from the relationships and isolate ourselves from our peers.

Feeling directionless and unable to do things

Common feelings during existential crises are an inability to make decisions and a lack of motivation. As a result, we may feel hopeless about our life goals and future. This makes us feel like giving up on everything we had before.

Worrying too much

Another hallmark of existential crises is the tendency to worry excessively. As we discussed, self-doubt and negative thoughts can lead us to anxiety and depression. And as a result, we might find it hard just to let go of our worries and live life in the present moment.

How to deal with existential crises as a manager?

Overcoming existential crises can be a challenging prospect. However, there are many ways to lessen the effects of existential crises and reduce the detrimental impact they can create on you. In one part, we cannot avoid the reasons for existential crises entirely. Change, whether expected or unexpected, and losses are a part of life. Therefore, it is impossible to make the feelings of loss and self-doubt leave your side. But you can surely overcome them with the help of the following techniques:

Recognize and accept the feelings

When undergoing an existential crisis, it is important to begin by understanding your own emotions. At times, you might be confused about your feelings. Therefore, you should sit with yourself and try to evaluate your thoughts. Sorting the overwhelming mess of feelings into a good change is the key to starting the process of overcoming an existential crisis. After understanding your thoughts, you can begin looking for solutions. You will need to leave the old point of view and readjust yourself to consider the situation differently.

Express yourself

Talking about your existential crisis can help clarify and understand the experience. Talking to someone who understands you well – even if that person is a family member or friend – can help reduce anxiety and depression. Expressing yourself openly can also help you realize that there are others out there who have undergone similar experiences. Talking about the feelings of an existential crisis can provide comfort, which is vital for overcoming them. If you are uncomfortable sharing things with someone, you can journal your feelings at the end of each day. Focus on expressing gratitude in those entries, and note positive things in your life.

Seek support from loved ones

It is important to seek the help of loved ones when experiencing an existential crisis. We can do this in a number of ways, such as by talking to our family or friends about what we are going through. It can also be helpful to have someone who understands your feelings and can listen without judging you. Talking with loved ones about existential crises often leads to resolving the crises themselves. Some people find that therapy is an effective way of coping with existential crises. If this is something that appeals to you, it would be best to consult a mental health professional who specializes in helping patients address existential crises. You can also look into the support systems available at your workplace.

Build agile plans

Suppose anxiety or depression is a significant issue for you. In that case, it may be helpful to build an agile plan of action that does not suffer major setbacks due to unanticipated changes. This type of plan will also help you create specific goals and timelines for addressing the issues causing your existential crisis. So you can reduce feelings of hopelessness and despair over things that you cannot control. Otherwise, you can look for alternate solutions if the initial one fails by using it as a learning opportunity. Gaining the most out of a bad experience is the key.

Focus on things that you can control

When experiencing an existential crisis, it can be helpful to focus on things you can control. We need to stop concentrating on things that are beyond our control. Instead, you can try to do the best out of the resources at your disposal. The satisfaction of making the best honest effort can be a great feeling. This could mean setting goals for yourself and working towards them one step at a time. Developing positive mental health habits such as mindfulness meditation or journaling will help too. These activities will help remove your mind from negative thoughts and feelings, which can help improve your overall mental health outlook even during difficult times.

Search for Meaning

One of the most important things you can do during an existential crisis is to search for meaning in your life. Indeed, this might seem ironical – because an existential crisis questions the meaning of life. But the answer to that question is the ultimate solution to this problem. When you are contemplating in your thoughts for hours, you can actually identify the purpose of your life. And in all instances, the true purpose of your life would be bigger than the event that triggered an existential crisis. A thousand things affect managers, but none of those failed projects or bad presentations is bigger than the purpose of any manager’s life. A manager’s skill in supporting their teams to reach new heights is a much more important part of their life. Beyond that, a manager’s personal life holds immense value too. Therefore, you can always look for solutions if you face an existential crisis as a manager due to professional issues.

Conclusion

Managers often face existential crises – sometimes, they are triggered by life events, and other times they seem to come out of nowhere. If you’re struggling with an existential crisis, don’t despair! There are steps you can take to overcome it. By understanding the different types of existential crises and what triggers them, you can better identify when one is happening and take the necessary steps to deal with it.

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What is the Coaching Leadership Style? Explained with 5+ Examples

What is the Coaching Leadership Style? Explained with 5+ Examples

Leadership is like having a toolbox full of different tools. Each tool has its purpose, and as a leader, it’s crucial to know which one to use. Just like you wouldn’t use a hammer to fix a leaky faucet, you wouldn’t use the same leadership style for every situation. There are three main styles of leadership: authoritarian, democratic, and participative. Each has its strengths and weaknesses, and it’s essential to understand which one suits you and your team best. In this blog, we’ll talk about the coaching style of leadership. It’s a bit different from what you might think of as traditional leadership. Instead of just telling people what to do, coaching leaders work closely with their team members. They guide and collaborate with them, almost like a coach on a sports team. We’ll dive into what makes the coaching style unique and explore its benefits and drawbacks. By the end, you’ll have a better understanding of whether coaching leadership is right for you and your team. Let’s get started!

What is the coaching style of leadership?

The coaching leadership style focuses on bringing out the best in employees. The managers and leaders work closely with employees to help them grow in many ways. They help individuals identify weak areas and support their progress as they grow. This is in strike contrast to conventional leadership that establishes a top-down approach. In a significant shift, the coaching style of leadership describes the manager as a facilitator of growth. The leadership style of a coaching manager also expands the scope of a manager’s focus. Instead of merely focusing on their team’s performance, managers also focus on the individuals making up that team. Helping employees grow smartly along with the team is the key to generating productivity with this approach. Moreover, coaching is an essential skill for managers and leaders to carry out their job effectively. Read more about leadership styles here: Understand The 7 Different Types Of Leadership Styles With Examples

What are the advantages of the coaching leadership style?

  • Helps leaders build relationships: The coaching style of leadership brings leaders closer to their team members by providing them ample opportunities to interact on relevant matters for both parties. Regular interaction creates a positive relationship based on trust between the manager and the team members. 
  • Employees feel safe: The coaching leadership style ensures that the employees are aware of the expectations they are supposed to meet. They also receive constant guidance and support from their supervisors. As a result, a psychologically safe environment is created where team members can learn and take ownership of their work. 
  • High-performing teams for managers: By adopting the coaching style of leadership, managers can create high-performing teams attuned to their needs. They are aware of the strengths and weaknesses of their teams and guide them to align their growth with that of the team. 

What are the disadvantages of the coaching leadership style?

  • Takes time and effort from the manager: The major disadvantage of the coaching leadership style is that it requires substantial time and effort from the manager. It takes time for critical strategic tasks for the team and impedes the manager’s personal growth. 
  • Depends on the willingness of team members: The success of coaching also hinges on the ability and desire of the team members to learn. Repeated coaching efforts can sometimes be unsuccessful because the team lacks an attitude of continuous learning and is not open to growth owing to a limiting mindset. 
  • Managers need guidance ability to be effective: Coaching leadership style also requires managers to be able guides. If the managers lack guidance ability, the team can suffer under the coaching leadership style as they would lack clarity of purpose and plan.
Effective coaching leadership requires managers to be excellent guides, hone communication skills, and have an open mindset that enables learning exchange. 

Fundamental Principles of Coaching Leadership

7 Fundamental Principles of Coaching Leadership are:
  • Focus on Development: Prioritize the growth and development of your team members, fostering a culture of continuous learning and improvement.
  • Empowerment and Autonomy: Encourage autonomy and empower team members to make decisions, take ownership of their work, and explore innovative solutions.
  • Active Listening: Practice active listening to fully understand your team members’ perspectives, needs, and aspirations. Show empathy and validate their experiences.
  • Feedback and Support: Provide constructive feedback and support tailored to individual strengths and areas for improvement. Offer guidance and resources to help team members reach their full potential.
  • Collaborative Problem-Solving: Engage in collaborative problem-solving with your team, encouraging open dialogue, brainstorming, and creative thinking to address challenges and achieve goals together.
  • Recognition and Celebration: Recognize and celebrate the achievements and milestones of your team members, reinforcing positive behaviors and fostering a culture of appreciation and recognition.
  • Continuous Improvement: Foster a mindset of constant improvement, both individually and collectively, by encouraging reflection, learning from mistakes, and embracing opportunities for growth and development.

What are the characteristics of coaching leadership style?

Coaching style leadership is a style of leadership that emphasizes the importance of service to others and focuses on developing people rather than taking credit for their successes. This leadership style often results in high team morale and productivity because it builds trust between leaders and their team members. The common features of the coaching leadership style include the following:

Helping members achieve their goals

Collaborating to achieve rapid progress is a major feature of the coaching style of leadership. Leaders and managers who double as coaches for their team members work with their team members to help them improve. It includes planning and developing strategies to grow in specific areas that help the employees. These partnerships enable managers to build close relationships with their team too. The atmosphere of mutual respect and trust makes work conducive for all. In totality, the coaching relationship creates benefits for the workplace too. Read more: Collaborative goal-setting: How to achieve team success?

Emphasis on feedback and asking questions

Giving feedback is a key part of coaching style leadership. Feedback is essential for growth and development but must be effective to achieve the desired results. Effective feedback starts with listening attentively to what team members have to say. It should also be specific, helpful, and timely so that team members can improve their skills quickly. Finally, leaders must use feedback positively to help employees grow rather than dwelling on past mistakes or failures. Hence, constructive feedback and asking the right questions are essential features of this style.

Employee development

Coaching style leadership emphasizes employee development. This means that leaders and managers provide feedback and help team members grow in their skills so they can succeed on the job. They do this by providing training, coaching, and mentoring opportunities. Leaders should ensure that employees have access to these resources to continue growing into effective professionals. Employee development also includes providing motivation and inspiration in low times so that employees look forward to achieving more with their teams. Read more about employee development and its benefits.

Higher retention

Another key benefit of coaching style leadership is its impact on employee retention. It is because leaders and managers who focus on growth and development help employees see the value in their work, which leads to increased job satisfaction and motivation. In addition, leaders who provide feedback that focuses on skills rather than mistakes encourage team members to keep trying new things – even when initially unsuccessful. This strengthens teamwork morale and can lead to the long-term retention of talented employees.

Examples of Coaching Leadership in Action

Coaching leadership is an approach that involves providing guidance and feedback along the way to help team members grow and succeed. It can be done in a variety of ways, with different results. Several famous leaders have effectively used the coaching leadership style to generate great results with their teams. The COO of Facebook, Sheryl Sandberg, is famously known for her engaging leadership style. While upholding great standards for her team members, she sets a standard for other managers and leaders. Along with identifying the needs of her team and providing for them, she focused on motivating them through regular feedback, recognition, and appreciation. Her efforts significantly contributed to building standards and a reputation for the team. Microsoft CEO, Satya Nadella, presents another great example of a leader using the coaching style. He inherited a stagnating organization but managed to drive a turnaround by closely engaging with his team. He developed the organization by focusing on its constituents – the people that make Microsoft. By emphasizing developing a growth mindset in his team, he started providing support and feedback as needed. Resultantly, his team brought a significant shift in the culture. Here are some more ways the coaching leadership style works in action:
  • Developmental Conversations: A coaching leader engages in one-on-one conversations with team members to identify their strengths, areas for improvement, and career aspirations. They provide constructive feedback and work together to create personalized development plans to enhance skills and achieve professional goals.
  • Empowering Decision-Making: Instead of micromanaging, a coaching leader empowers their team members to make decisions independently. They offer guidance and support, encouraging employees to take ownership of their choices and learn from the outcomes, even if mistakes occur.
  • Skill Building Workshops: A coaching leader organizes skill-building workshops and training sessions to enhance the capabilities of their team members. They may bring in external experts or use internal resources to provide learning opportunities, tailored to individual needs and interests.
  • Performance Coaching: When team members face challenges or encounter obstacles, a coaching leader steps in to provide support and guidance. They help employees analyze the situation, identify potential solutions, and work together to create action plans for improvement.

Why should you adopt the coaching leadership style?

The coaching leadership style has several advantages. It can bring positive impacts for both teams and their managers. Managers who adopt the coaching style of leadership witness higher productivity in their teams. Managers do this by working on the employees individually. When you help them grow their skills, they can carry out their jobs effectively. Moreover, the relationships built in the process of choosing are a significant motivator to stay loyal and give their best at work. On the other hand, the manager can learn a lot by turning into a coach. By adopting this role, they can refine their knowledge. Mutual respect and trust are built with the team member. Working with the team closely provides ample opportunities to build long-lasting relationships that enhance retention and the lifetime value of employment relationships.
With a view toward the future, the coaching leadership style is a great way to foster collaboration and help the teams grow together! You can read more about the importance of coaching skills for managers here.

How can you be a coaching leader?

While the task of coaching seems easy enough, it isn’t! Being a good coach will need much more than merely being a good manager. First and foremost, coaching leaders must have a good understanding of themselves. They need to be self-aware so that they can understand their strengths and weaknesses as well as the needs of their team members. To effectively coach others, they also need emotional intelligence – which means being able to control emotions in personal and professional settings. Finally, coaching leaders must be effective communicators; they need to know how to present information in an organized way and deliver messages that motivate people. The best way to be a coaching leader is by first understanding the qualities and skills needed for this leadership style. You must have an open mind, good communication skills, and patience. Additionally, you should also be able to understand how people work and what motivates them. It is important to focus on individual growth rather than just team growth, not to create division within your team. You can read more about the essential coaching skills of a leader here.

Conclusion

As you can see, the coaching leadership style has many features that make it effective in leading teams and groups. By understanding these features, you can better understand how to use the coaching leadership style in your own business or organization. In addition, check out the examples of coaching leadership in action to get a better sense of how you can apply it to your situation.

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FAQs

Which coaching quality makes a good leader?

The coaching leadership style enables leaders to create wholesome relationships with their team members that focus on their professional growth and development. The ability to provide guidance and build emotional connections makes them good leaders.

Is coaching leadership style the best leadership practice?

The coaching leadership style is one of the best ways to guide and motivate team members. This style helps them create results through close relationships with the employees and teaches them the knowledge, skills, and attitude needed to perform well.

What is a coaching leadership style example?

An example of the coaching leadership style is a leader guiding their new team member through regular tasks. They engage closely with the members, answer their questions, resolve queries, suggest improvements, and define milestones for them. Famous leaders like Satya Nadella follow this process.

What is the role of coaching in leadership?

Coaching enhances the leadership skills of a manager. It helps them build resilient and close-knitted teams that excel at their work. Collaboration is typically high among the manager and their team members. The managers can identify the motivators and goals of team members to drive their performance well.

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