How to create training objectives for business success?

How to create training objectives for business success?

Why are we conducting training? That’s where the story starts for all our training and development initiatives, which take the form of training regimens. These answers are summed up in the form of “training objectives.” Having good training goals is not a nice-to-have; it is a must. These goals form the base of successful training programs. They help guide employee growth and lead to business success. This blog post will help you create strong training objectives that get real results. By knowing why training objectives matter, what they include, and how to match them with your business strategy, you can tap into the full power of your team.
So, let’s start simply – Training objectives are clear goals you can measure. They are specific, achievable, relevant, and time-bound statements that show what workers should accomplish after a training program. These objectives help both trainers and trainees understand the purpose of the training and what to expect as results. For example, your training objectives for a leadership development program could include:
  • Lead 3 cross-functional project teams over 6 months
  • Successfully mentor 2 junior team members to promotion readiness
  • Improve team satisfaction scores by 15% through better communication
  • Develop and execute 2 strategic initiatives from planning to completion
  • Reduce team turnover by 20% through improved engagement strategies
The training objectives we just saw are clear and concise. But action often requires them to be more detailed and set the context accurately. Good training objectives share common features that make them effective guides for training programs:
  • Specificity: Objectives should clearly outline what participants are expected to learn or achieve by the end of the training.
  • Measurability: They should be quantifiable so that progress and success can be easily assessed.
  • Relevance: Objectives must align with organizational goals and the skills needed for job performance.
  • Realistic: Setting achievable objectives ensures motivation and success among participants.
  • Adaptability: Training objectives should be flexible enough to accommodate changes in the business environment or individual learner needs. This ensures that the training remains relevant and effective over time.
Let’s explore this further with another example. We have a training objective for our leadership development program as follows: Within 6 months, develop and implement an organizational change initiative that improves team efficiency by 20%, demonstrated through successfully leading a cross-functional team of 5-7 members, documenting progress through bi-weekly metrics, and presenting results to senior leadership.” Does it adhere to the guidelines of good training objectives that we saw above?
  • First, there is a specific time frame for the task, i.e. “within 6 months.” The deliverable, “organizational change initiative,” as well as the other actions (leading, documenting, presenting) are also defined. We have also mentioned who else will work on the program (5-7 members.)
  • Second, the objective is measurable right from the start because we have taken care to define what success looks like in terms of milestones like 20% efficiency improvement target, bi-weekly metric tracking, and final presentation.
  • Third, the training objective is relevant to the multiple stakeholders involved as it addresses real business need (team efficiency) and develops crucial leadership skills (change management, team leadership).
  • Fourth, the training objective provides a reasonable timeframe for implementation and achievable improvement percentage. Thus, it is realistic.
  • Last, with a flexible implementation approach the training objective becomes scalable to different department needs. It allows for adaptability.
The benefits of writing good training objectives are two-fold. First, for the business themselves:
  • Ensure focus on right business priorities: When training programs focus on the specific skills people lack, they help the business move forward. By clearly outlining the skills and behaviors needed to meet the company’s vision, you ensure their training money is well spent.
  • Make ROI and impact easier to prove: Clear goals help you understand outcomes better by benchmarking against them. As a result, you can begin initiatives with set milestones to hit, in business terms using ROI, and later on harp on the tangible impact created to showcase L&D success.
Then, the employees:
  • Engage employees better with training: One big benefit of setting clear training objectives is how it helps employee performance and productivity. When employees know what is expected of them and see how their training relates to their jobs, they are more engaged and committed.
  • Create ownership over learning goals: Also, training that is connected to specific performance goals helps team members take charge of their growth and push for continuous improvement. It creates a culture of learning in the company. Employees are encouraged to grow their skill sets and look for chances to improve.
A lack of training objectives might manifest in training that makes people wonder, “Why is this happening?” ” What am I supposed to learn here?” and managers wonder, “Why is my team wasting time here?” Without setting clear training objectives, you might fall into the pitfall of constantly running training and development programs that lead nowhere. Ultimately, as more money and time continue to go in without much impact to note for it, the fingers are pointed at L&D as a resource sink. But here’s the deal: we know that L&D strategies have significant effect on ensuring business success. It impacts important areas like talent management, retention of people, and team’s effectiveness. The gap between your effort and the results that should be ideally yours to claim lies in training objectives. Connecting them directly is the key. In the next couple of sections, we will understand all about alignment of training and business objectives.
Training goals should never stand alone. They should be closely connected to the business strategy of the organization. When training efforts match the company’s main goals, businesses see real results from their training spending. Training then serves as a key tool to reach business aims instead of just being an expense. This connection makes sure that the skills and knowledge learned in training are used to tackle the issues and chances your organization faces, boosting the overall success of the training. This process has two key aspects:

Identifying business needs and skills gaps

The first step to match training goals with business strategy is to find out what the organization needs and what skills are lacking. This means doing a detailed needs analysis to spot the main challenges and chances the business has now and in the future. It also requires checking the skills and strengths of the current staff and finding gaps between where they are now and where they want to be. For example, if your company wants to enter a new market, the training needs analysis may show a need for language training or training about cultural differences for team members who will deal with customers in that market. If your company starts using a new software system, it is important to find out what skills are needed to use that software among the staff and so on.

Integrating business vision and employee development

Integrating the business vision and employee growth is key for creating training goals that lead to success. When training matches the long-term goals of the company, it helps prepare employees for future challenges. This way, training is not only focused on the present but also on what comes next. When your people see how their jobs fit into the bigger picture, they feel more engaged and motivated. They know their growth is connected to the company’s success. Also, getting employees involved in setting training goals helps them feel a sense of ownership. When team members have a say in their learning paths, they are more likely to engage with the training and pursue the goals. They know their opinions matter, which makes them more committed to their professional development. Once you know what your business needs are and how they fit with your overall plan, it’s time to turn those needs into clear training goals. Let’s understand how we can do this the right way:

#1 Determining the scope and focus of training

The first step in writing effective training objectives is to decide the scope and focus of the training. This means clearly stating the knowledge, skills, or behaviors that participants should gain or improve through the training. A clear scope keeps the training focused and relevant for both learners and the organization. It helps to avoid scope creep, which happens when the training tries to cover too much, leading to a limited understanding of the topic. Also, setting the focus helps in choosing the right teaching methods, materials, and assessments that match the specific learning objectives. For instance, a training program that aims to develop leadership skills might use case studies, role-playing tasks, and group discussions. This approach can create a more engaging and interactive learning experience.

#2 Using action verbs for clear, achievable goals

Using action verbs is important when writing clear training objectives. These verbs help show the specific actions that participants should be able to do after finishing the training. They change vague ideas into clear and measurable objectives. This makes it easier to check if the goals of learning have been met. For example, instead of saying that trainees will “understand” a concept, a better way to state it is that they will be able to “explain” or “apply” that concept in a situation. For instance, while writing your training objectives, try using these words:
  • Cognitive Domain (Knowledge-based): Define, describe, explain, identify, list, recall, summarize
  • Affective Domain (Attitude-based): Choose, defend, demonstrate, explain, influence, justify, persuade
  • Psychomotor Domain (Skills-based): Assemble, calculate, construct, demonstrate, operate, perform, repair

#3 Define measurable results

Training objectives rely on clarity. That’s why it’s important to make the results measurable with the help of metrics. The first set is quantitative metrics, which will help you measure tangible changes tracked with data. Hence, if we are running a leadership development program, the objective should be: ✔️ Improve team productivity by completing 25% more tasks per sprint. And not: ❌ Improve team productivity. The second set is of qualitative metrics which tracks improvements in intangible areas. For a leadership development program, these objectives can include:
  • Demonstrate confident leadership in team meetings
  • Show improved strategic thinking in project planning
  • Display enhanced communication skills with executives
This way, you will create training objectives that help understand what success looks like, rather than point to vague outcomes.

#4 Document and refine

The last step: Clearly document the training objectives so that they are available to whoever needs them. Similar to other processes, you should keep track of what’s working and what’s not. After writing your training objectives, the first step should be testing them against the SMART goal-setting framework. We have summed it up as five questions that you should be able to answer:
Test for SMART Criteria
  • Specific: Is the objective clearly defined?
  • Measurable: Can progress be tracked?
  • Achievable: Is it realistic given resources?
  • Relevant: Does it matter to the business?
  • Time-bound: When should it be completed?
Further, keep engaging with the stakeholders (the senior leadership, managers, and participating employees) to get their thoughts on these aspects. For instance, employees can inform you about the training content’s relevance to their jobs, and managers can offer insights on how achievable the objectives are with other workload in sight. Also, check for clarity and understanding at their end. Further reading: How To Align Goals? Understand With The effective Goal Alignment Strategies In conclusion, creating effective training objectives is very important. It helps improve employee performance and links individual growth to the goals of the company. By setting clear objectives that follow the SMART criteria and consider business needs and skills gaps, you can make sure your training fits the overall business plan. It’s also important to regularly check and change objectives based on feedback and results to see how successful you are. Use a strategic method for setting training goals that supports your business vision and promotes employee development for lasting success.

Setting the right goals defines the accuracy of your path to success!

 Take this FREE goal-setting self-assessment by Risely now to test the efficacy of your goal-setting.

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Competency assessments are old school, more so for managers

Competency assessments are old school, more so for managers

While running an organization, we are always searching for the best or the most competent, as they say. But here’s the thing: Are we defining competencies properly? That’s a big question for people management roles, which need a mix of people and functional skills that are harder to track than the usual ideas. Our conventional methods of competency assessments, like test scores and performance reviews done by managers, need an overhaul. This change is moving toward a broader approach that considers the many different sides of leadership competencies and the ability to adjust when faced with change. In this blogpost, we will explore competency assessments for managers in detail.
Competency assessments are a crucial tool used by organizations to evaluate an individual’s skills, experience, and competencies against job requirements and duties. They play a pivotal role in various stages of recruitment, ensuring that the right talent is matched with the right roles. Skills denote one’s ability to perform specific tasks, while competencies encompass attributes essential for a particular role’s success. Understanding core, functional, and behavioral competencies allows organizations to build a well-rounded workforce capable of achieving business goals effectively.

What are the three types of competencies at work?

The three types of competencies at work are core competencies, functional competencies, and behavioral competencies.
  • Core competencies are essential skills required by all employees regardless of their role.
  • Functional competencies are job-specific skills needed to perform tasks effectively.
  • Behavioral competencies relate to personality traits and workplace behavior critical for success in a particular role.
For example, a manager’s core competencies will include strategic thinking and effective communication. There functional competencies expand work areas like budget management and financial planning, performance evaluation and helpful feedback delivery, and project management methodologies. Lastly, a manager’s behavioral competencies include emotional intelligence and empathy.

What are the different types of competency assessments?

Different types of competency assessments include:
  • Self-assessment involves individuals evaluating their own skills and competencies.
  • Peer assessment involves colleagues providing feedback on one’s abilities.
  • Supervisor assessment entails managers assessing an individual’s performance.
  • 360-degree assessment gathers feedback from multiple sources to provide a comprehensive view of an individual’s strengths and areas for development.

Where are competency assessments used?

Competency assessments are commonly used in various aspects of human resource management, such as recruitment and selection, performance appraisals, career development, training and development, succession planning, and organizational restructuring. They help organizations identify and develop talent, match individuals to suitable roles, and enhance overall workforce effectiveness. Competency assessments also play a crucial role in identifying skill gaps and designing targeted training programs to address them, ultimately contributing to the organization’s success and growth. For example, a competency assessment for all the new managers in your organization can reveal different areas of improvement and inform decision in the L&D strategy. Competency assessments have been around for ages. So, why are we calling for a change? There are good reasons. Many of them. Let’s look further into why competency assessments need a revamp really quickly.

#1 Competency assessments are static measurements

Traditional competency models used to be very modern. But now they have trouble keeping up with how quickly jobs change. These models mainly looked at technical skills and management skills based on clear work roles. With technology moving fast and job roles shifting, the skills needed for success are always changing. In fact, with the advent of tech like AI that promises to replace at least a few aspects of jobs as we see them today, the skills your people need to develop will rapidly change. As per McKinsey’s research, jobs will require technological, social, and emotional skills by 2023 as compared to physical, manual and basic cognitive capabilities. This points to a need for improving competency assessments as well, since the older metrics will no longer remain valuable.

#2 Dynamic job requirements are not accurately captured

This change means we need to shift from strict, one-size-fits-all assessments to more flexible and personal methods. These methods should meet the specific needs of individuals and organizations. Career development today is a journey, not a final goal. Because of this, competency assessments should look at a person’s potential to grow, adjust, and take on new challenges. They should not just assess current skills.

#3 Binary answers don’t show us the scope of progress

Instead, well-rounded competency assessments must showcase the scope of progress and potential gaps to fill. For instance, a manager unable to communicate assertively should not just be tracked on that skill. They need a comprehensive system that also explains the gap, the particular areas where it is impacting, and how to improve there. Modern leadership development programs are changing. They are moving away from a one-size-fits-all method. Instead, they focus on customizing development plans. This helps accommodate diverse leadership styles and different learning preferences. Organizations understand that there is no single “right” way to lead. They use a more personalized approach to create effective leaders at all levels. This process considers each person’s strengths, weaknesses, proficiency level in certain skills, and how they prefer to learn. By understanding what each leader needs and wants, organizations can help them grow. This way, leaders can lead effectively in their own unique style. Where do competency assessments come into this equation? For most leadership development programs, the story begins with an assessment. It helps the L&D and HR professionals like you define what is to be taught in the next four or six weeks of training. But the trouble strikes when the assessment is not comprehensive enough. As we noted above, there are three types of competencies. If we take the case of a marketing leader, it looks broadly like this:
Core CompetenciesFunctional CompetenciesBehavioral Competencies
Strategic thinking and market analysis
Data-driven decision making
Cross-functional collaboration
Digital literacy and technological adaptability
Marketing strategy development and execution
Marketing analytics and metrics interpretation
Budget management and ROI analysis
Content strategy and development
Creative leadership and innovation fostering
Consumer-centric mindset
Adaptability to market changes and trends
Team inspiration and motivation
Stakeholder relationship management
An assessment should ideally cover all these fronts. However, if you look at the popular solutions available to test competencies of marketing managers, you’ll be in for a surprise. Most of the competency assessments and frameworks are not made to offer well-rounded pictures. Instead, you will find fractured results that scarcely cover the entire profile. The damage is greater regarding leadership development programs because leadership calls for a mix of functional and people skills. You cannot skimp on either side without expecting disaster. As a result, the heavily functional competency assessments and programs for managers must be supplemented with accurate assessments of people skills which does not bind itself to hard definitions but rather points to areas of improvement for diverse leaders and managers.
Gone are the days when just having a fixed set of skills would ensure lasting success. Today’s workplace needs leaders. These leaders should be skilled in their areas but must also have emotional intelligence, adaptability, and teamwork skills. They must be able to handle tough problems and motivate their teams. This means we need to change how we look at and grow leadership potential. Since we understand competency assessments for managers are not fail-proof. What else can we do to improve the scenario?

Embrace continuous assessments rather than one-shot options

First up, instead of taking assessments at set intervals. Spread them out across the calendar year. ❌Traditional Approach (Not Recommended):
All assessments done quarterly – March, June, September, December March: Evaluate all 12 team members
June: Evaluate all 12 team members
September: Evaluate all 12 team members
December: Evaluate all 12 team members ✔️Spread-Out Approach (Recommended): Using a team member “Sarah” as an example for a year-long schedule, we get:
When?What?
January 15thCore Performance Review
March 28thCampaign Effectiveness Check
June 10thSkills Development Review
August 22ndProject Impact Assessment
November 5thLeadership Capability Review
December 12thYear-End Strategic Planning
That will help you make the exercise more comprehensive and robust with detailed insights. It also saves your actions from falling into the trap of recency bias. But that’s not all! Spreading out evaluations across a longer timeline also ensures that your supervisors have the time needed to invest in proper assessments. For instance, you should:
  • Schedule campaign reviews after major campaign completions
  • Time skill assessments before training budget planning
  • Place strategic reviews before annual planning season
This approach creates a more natural flow aligned with actual work patterns rather than arbitrary quarterly deadlines. That’s how you save competency assessments from becoming yet another box to tick.

Use multiple modes of competency assessments

Not all competencies are made to be measured on the same scale. As we saw above, there are many modes of competency assessments. Using any of them alone is likely to give you a partial view of the situation. Carrying the above example forward, for our marketing manager Sarah, we can explore:
  • Performance against KPIs
  • Skill development progress
  • Project-specific outcomes
  • Leadership growth
  • Team management effectiveness
  • Strategic contribution
Our conventional competency assessments start to falter as we move away from core and functional areas to more behavioral ones. What’s the way out, then? L&D pros should use holistic competency assessments such as leadership skills assessments by Risely, which offer dual levels:
  • First, the manager does a self-assessment on the particular leadership skill.
  • Second, their team shares feedback anonymously.
The detailed report in the skill center then features insights from both these areas. Plus, it breaks down the collected data at the level of sub-skills. As a result, a manager can understand where exactly they need to work, as opposed to generic assessments and scores on particular skills.

Don’t stop at competency assessments for managers!

Assessments are not the end of the story. They are the beginning. Rather than just checking off a list of functional competencies, in the next step, you should adopt a more flexible and thoughtful method. This learning and development strategy should reflect the changing nature of work, the value of soft skills, and the need for ongoing personal and professional growth – all culminating into personalized learning plans for leaders. AI will be your best buddy on this journey. Modern-day AI-powered solutions for leadership development like Risely are helping L&D teams scale up access to leadership coaching and reach more people than ever. Our solutions strike at the right spot – increasing support for much-needed but often scarce services that are critical to the growth of your managers and leaders. While old-school systems like competency assessments are calling it a day, it’s high time you join the AI-powered learning bandwagon.
    Competency assessments for today’s leaders need a broad approach. This means we should look beyond just the usual methods. We can improve leadership by adding emotional intelligence and flexible leadership skills. It’s also important to focus on how teams work together and to use real-life projects. This way, managers can build the many skills they need in a fast-changing work world. Using new ways to evaluate performance, like constant feedback and peer reviews, helps with regular improvement. Combining numbers with personal insights gives a complete picture of how well managers lead. As we progress toward using predictive analytics and custom development plans, the future of leadership programs will include different leadership styles. It will also use technology to help leaders grow continuously and succeed.

    Setting the right goals defines the accuracy of your path to success!

     Take this FREE goal-setting self-assessment by Risely now to test the efficacy of your goal-setting.

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    What Is Group Coaching? Elevating Team Dynamics to New Heights

    In this blog, we’ll explore what is group coaching, how it elevates your team’s performance and transforms organizational culture to create a foundation for success and resilience.

    What is Group Coaching? Elevating Team Dynamics to New Heights

    Traditional training methods often fail to address today’s complex team dynamics and organizational challenges. Group coaching, however, leverages the strength of collective growth within an organizational setting, fostering both your and your team’s development while aligning everyone with organizational goals. This approach not only accelerates progress but also inspires meaningful, lasting change. In this blog, we’ll explore what is group coaching, and how it elevates your team’s performance and transforms organizational culture to create a foundation for success and resilience.
    Group coaching is a structured process for fostering personal growth and team success, highlighting the benefits of leadership coaching in a group setting. Led by an experienced coach, group sessions focus on goal-oriented discussions and real-world challenges involving a group of individuals who share common goals. Participants collaborate, problem-solve, and brainstorm together to reach actionable solutions. This approach leverages the power of shared experiences, creating a rich environment where your team members learn from each other’s successes and setbacks. They gain new insights, reinforce accountability, and build a resilient problem-solving culture.

    The Impact of Group Coaching

    Group coaching transforms team dynamics and boosts organizational performance by building a collaborative learning environment:
    • Accelerated Learning: Your team learns new concepts faster by sharing their experiences and strategies. For instance, one member might share a successful approach to boost team morale that others adopt, speeding up learning across the group.
    • Enhanced Accountability: Group coaching fosters a culture where team members support and hold each other accountable for their goals. For instance, a group of managers might set collective objectives to improve team engagement and regularly check in to track progress.
    • Improved Team Dynamics: This method helps resolve interpersonal challenges and enhance communication, leading to better collaboration. For instance, a team with conflicting work styles might explore new techniques to work more effectively together, aligning efforts and building cohesion. 
    Group coaching sessions, facilitated by certified coaches, encourage open dialogue and peer support, catering to different learning styles. Team members engage in regular live group meetings that offer opportunities for reflection, strategy refinement, and celebrating shared successes. Additional resources, like online learning and development tools or an online course membership model, keep participants engaged and support their ongoing development. Understanding the differences between group and individual coaching assists you choose the best approach based on your team’s goals and needs.

    Group Coaching

    Group coaching is designed to enhance team dynamics by fostering collaboration, trust, and collective performance among diverse people. For instance, a cross-functional team comprising marketing, sales, and product development may share a common objective, such as launching an innovative product. However, working in isolation across departments create silos and hinder progress. Group coaching encourages team members to openly share ideas, align priorities, and solve problems together. This process breaks down barriers, builds trust, and strengthens the team’s ability to work cohesively, ultimately improving overall performance and achieving common goals.

    Individual Coaching

    Individual coaching focuses on personal growth and leadership development. It is often used to help individuals refine specific skills, such as strategic thinking or decision-making, and navigate career transitions. For instance, a newly promoted manager may face challenges in leading a team through a significant change. Individual coaching provides tailored guidance, helping the manager develop the skills needed to succeed in their role, such as managing large-scale initiatives, improving communication, and making confident decisions. This one-on-one approach ensures that leadership capabilities are aligned with personal goals and the organization’s needs.

    Blended Approach

    In some cases, a combination of both coaching styles is most effective. Group coaching establishes alignment and collaboration at the beginning of a project or team restructuring. As the project progresses and leadership responsibilities increase, individual coaching is introduced to address more specific developmental needs, such as emotional intelligence or conflict management. This approach ensures that both team cohesion and individual leadership growth are prioritized, offering a holistic solution that enhances both collaboration and leadership effectiveness. By understanding the strengths of each coaching method and how they complement one another, you strategically integrate both to maximize team performance and individual development, ensuring that both the team and the organization achieve long-term success. Designing a successful group coaching program involves structuring it carefully around the following key elements:
    1. Clear and Measurable Goals: Set objectives tailored to your team’s needs.
    2. Optimal Program Structure: Choose the right group size, session frequency, and duration to keep your team engaged.
    3. Comprehensive Curriculum Development: Include interactive exercises, group discussions, and hands-on learning to enhance the coaching experience.
    4. Diverse Learning Styles: Use visual aids, role-playing, and reflective exercises to accommodate different learning preferences.
    5. Engagement Strategies: Incorporate storytelling and real-world scenarios to make the program relatable and ensure active participation.

    How Do You Customize Group Coaching for Your Organization’s Objectives?

    Customizing group coaching for your team begins with a clear understanding of your L&D strategy. You need to define the leadership skills and behaviors that will drive success and align directly with your goals. What are the challenges your organization is facing? How does coaching bridge the skill gaps and propel your team toward these objectives? Tailoring the coaching to these needs ensures it remains focused and impactful, targeting areas such as strategic thinking, decision-making, and collaboration across teams. Once the goals are set, it’s crucial to understand your team’s specific needs. Here’s how you customize coaching for your team:
    • Assess the strengths and weaknesses within your team.
    • Identify common pain points or skills gaps.
    • Design activities that allow your team to learn from one another’s experiences, accelerating growth.
    Incorporating your organization’s values, culture, and mission into the coaching program is vital. By aligning coaching content with these core elements, you ensure that the lessons learned during sessions support not only the immediate goals but also long-term objectives. For instance, if innovation is a core value, focus on creative problem-solving skills and agility in leadership to reinforce these principles. This alignment assists leaders in internalizing the values that shape their organization’s culture and strengthens their ability to lead by instance. Finally, to measure success and continuously refine the coaching process, it’s important to establish clear, measurable outcomes. By tracking specific Key Performance Indicators (KPIs), you assess whether the coaching program is delivering results. These are some key metrics to measure:
    • Leadership effectiveness and decision-making.
    • Enhanced team communication and collaboration.
    • Improved employee retention and engagement.
    Tracking these outcomes will assist you evaluate progress and make any necessary adjustments to ensure that the coaching stays relevant and aligned with your organization’s evolving needs. Group coaching is a powerful tool for developing leadership by fostering collaboration, accountability, and personal growth. It allows your team to gain insights not only from a coach but also from their peers. It elevates your team’s leadership development by:

    Fostering a Collaborative Leadership Culture

    Group coaching creates an environment where your team members exchange ideas, challenge assumptions, and gain new perspectives. This enhances critical thinking skills, decision-making, and creativity, strengthening their ability to inspire and guide teams.

    Providing a Safe Space for Reflection and Growth

    Leadership often comes with high pressure, leaving little time for self-reflection. Group coaching offers a structured, safe space for your team to assess their styles and challenges, fostering personal and professional development and nurturing authentic leadership.

    Developing Emotional Intelligence (EQ)

    Group coaching helps your team enhance their emotional intelligence—key to effective leadership. Through peer interactions, they improve their ability to manage emotions, resolve conflicts, and build trust, leading to stronger team dynamics and performance.

    Creating Opportunities for Peer-to-Peer Learning

    One of the greatest strengths of group coaching is peer learning. Your team members share real-world challenges and their solutions, fostering accountability and encouraging risk-taking. This collective learning boosts problem-solving and enhances manager effectiveness.

    Strengthening Accountability

    Group coaching builds a culture of accountability, where your team sets clear goals and holds each other responsible for progress. This drives continuous improvement and pushes leaders to grow beyond their comfort zones, advancing both their skills and organizational objectives.

    Aligning Leadership Development with Organizational Goals

    For group coaching to be effective, it must align with your organization’s objectives. Tailoring coaching to enhance skills like strategic thinking, communication, or teamwork ensures your team’s growth directly contributes to the organization’s success. Incorporating group coaching into your leadership strategy promotes collective growth, making your team more resilient and capable of driving long-term success. Technology significantly enhances group coaching by offering tools that streamline your team’s collaboration, communication skills, and learning. Virtual platforms like Zoom, along with a dedicated coaching platform for business, make it easy for teams to connect and engage, no matter where they’re located. Risely- an AI Copilot for Leadership Development, is available on platforms like Slack and provides its feature Merlin- the AI Leadership Coach, directly to your team on the platform. Your team gets access to coaching whenever and wherever they want because of such technological advancements. Learning management systems (LMS) also provide a valuable extension to group coaching. A lot of coaches utilize these platforms as they offer additional resources, track individual and team progress, and allow for on-demand learning so that your team gets to revisit content as needed. Elements like Risely’s daily Nudges share actionable tips to your team members to maintain daily progress. Additionally, an online type of program complements programs like these to create a dynamic learning environment, keeping your team engaged long after coaching sessions wrap up. Together, these technologies create a cohesive, flexible coaching experience that encourages lifelong learning and development. Investing in group coaching builds a resilient workforce, promotes collaboration, and aligns teams with a shared vision. This collective growth empowers organizations to face challenges head-on, explore the potential of group coaching to drive consistent performance and secure sustainable success. Group coaching is not just a tool for improvement; it’s a strategic path toward a more adaptable and future-ready coaching business.

    Do You Wish Your Team Had Access to Coaching 24/7?

    Merlin, the AI Leadership Coach, is available whenever and wherever you need him.

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    The L&D Manager’s Guide to E-learning Content Development

    The L&D Manager’s Guide to E-learning Content Development

    It’s high time e-learning content development got a much-needed revamp. After all, no one enjoys cookie-cutter text and visuals sprinkled with a bit of dialogue and a couple of quizzes. The need is obvious; the trouble lies in shaping this content development process to accurately reflect the present realities. In this blog, we will explore ways to supercharge your team’s e-learning content development. It will give you the knowledge and tools you need to make interesting e-learning courses that keep learners at work truly engaged.
    E-learning began with distance education programs in the early 1900s. When computers came along, digital learning began to grow faster. This led to the creation of computer-based training (CBT) programs. Over time, e-learning changed from simple text-based lessons to exciting, interactive experiences filled with multimedia. The rise of the internet and mobile devices made digital learning even easier and more available to everyone. Now, e-learning includes many types of formats, such as online courses, virtual classrooms, webinars, and mobile learning. In the latest updates, e-learning is taking an AI-powered avatar which focuses on personalization and scaling learning and development strategies.

    E-learning content development refers to the process of building the learning content, the design experience and it’s delivery mechanisms. It aims to create great learning experiences, provide value to teams and support them in reaching business outcomes with effective learning and development.

    What are the common formats of e-learning content?

    There are many options in the market for e-learning content development! Each format of delivering e-learning offers unique opportunities to engage learners and deliver information effectively. Choosing the right format depends on the learning objectives and audience preferences.
    • Online courses provide structured learning modules accessible anytime, anywhere.
    • Virtual classrooms simulate a traditional classroom experience through live interactions and discussions.
    • Webinars offer real-time presentations and allow for participant engagement.
    • Mobile learning caters to on-the-go learners, providing flexibility and convenience.
    • AI-powered learning is great to scale up personalized learning.
    E-learning Content FormatWhen should you use them?Where not to use them?
    Text-based content like articles, white papers, and e-booksSuitable for in-depth explanations and theoretical learningNot great for practical, application-oriented learning
    Video lessons, either pre-recorded or live, or audio formats like podcastsDemonstration and tutorials to support hands-on learningWhen learning content needs regular updates
    Interactive Modules such as clickable, scenario-based learning experiencesSuitable for simulations of real-world situations and role-play trainingHard to scale for multiple uses and applications
    Webinars and Live Online SessionsConnecting with experts for collaborative learning and immediate feedbackNot suitable for scenarios without common challenges
    Microlearning content through nudges, emailsSuitable for learning on-the-go with personalization Ideal for just-in-time learning but not sufficient alone for in-depth training
    Blended Learning PackagesMix of self-paced and instructor-led content is great for flexible and independent learning Not suitable for situations where self-directed learning is difficult

    Why should you invest in e-learning content development?

    Investing in e-learning content development is the need of the hour for great L&D initiatives.
    • First, it’s vital because learning has gone truly online. For instance, leadership development is no longer contained in classroom and halls. Instead, it’s happening more and more at a personalized level every day with AI-powered tools like Risely.
    • Second, handling e-learning content development gives you the charge to bake your values and systems inside. It is an effective way to align e-learning content with your team’s true needs and objectives rather than relying on one-size-fits-all content created otherwise.
    • Third, investing in building a content repository of your own is an effective way to showcase a positive employer brand. There are a few great examples like AirBnB’s Data University which is known for quality content, effective learning experiences for people, and major business impact arising out of the skill development ecosystem.
    Good e-learning content development process focuses on five key aspects. When you apply these principles while building a digital learning experience for your team, you can create e-learning courses that get learners interested, improve knowledge retention, and promote real changes in behavior. Let’s explore each of them in detail below:

    #1 The written content

    The written content is the base and backbone of your e-learning content development process. For formats like e-books and blogs, it forms the mainstay. The scripts and outlines are vital for video and audio material. Overall in the e-learning content development process, you should ensure that:
    • The written content is in easy to understand language. It also reflects the brand voice and tone of your company.
    • If needed, it should be accurately translated into multiple languages to increase accessibility.
    • You should supplement theoretical content with examples, case studies, and application-oriented modules to increase engagement and knowledge transfer at work.
    • It should be regularly updated to reflect the current state of affairs. This is particularly important for mandatory trainings like legal compliance which impact business operations.

    #2 The visual design

    The visual design in e-learning content development needs to align with similar principles. While ensuring that it is reflecting toward the right learning objectives, keep simplicity in mind. Also focus on using your brand’s color palette and other visual elements. These build a sense of continuation and consistence throughout. You can look into tools like the W3 Consortium’s Content Accessibility Guidelines to ensure that e-learning content hosted on web is in line with standards. It includes details on key steps such as including alt texts for images. providing text captions, and using contrasting colors in design.

    #3 The organization and roadmap

    Next up, in the process of developing e-learning content, the organization and structure play an important role. Proper organization with distinct learning modules ensures that learners can easily navigate through the material, understand the hierarchy of information, and access relevant resources efficiently. A well-structured content layout helps in maintaining learner engagement, promoting knowledge retention, and ultimately achieving the desired learning outcomes. By organizing e-learning content effectively, you streamline the learning process and enhance the overall experience for your audience.

    #4 The communication around content

    When delivering e-learning for your team, communicate what is happening and why. Your participants already have busy schedules and multiple responsibilities to handle. Your job is to share training needs and explain how it will work and impact their lives tangibly. Key points should focus on how employees can use this training to their advantage, how to interact with the material, and where to apply what they learned. Otherwise, you will have a hard time securing their buy-in. It also ties into the next part, connecting learning content with goals.

    #5 Alignment with learning goals

    One important part of instructional design is making sure all content helps achieve the learning objectives. Before you create any content, define what learners should be able to do after the training. These learning objectives need to be clear, measurable, achievable, relevant, and time-based, which we call SMART. When you connect the content to these goals, it creates a better learning experience. Each piece of content should help learners understand and master the subject better. The e-learning content development process typically moves through four stages:
    1. Initial Planning and Goal Setting: The first step in the development process is careful planning and setting goals. In this stage, make sure to clearly explain the purpose of the elearning content. It is important to identify the target audience and define the learning outcomes you want. You should also think about the budget, timeline, and the resources you have. Creating a clear design vision is very important in this phase. The design vision includes how the elearning content will look and feel. This involves branding, user interface (UI), and user experience (UX) factors.
    2. Design and Storyboarding: Once you finish the first planning phase, the next step is to design and storyboard the e-learning content. This step includes outlining the content structure. You will also create a visual guide of how the course will flow. A detailed plan for each module and lesson is important too. Storyboarding makes sure the content is in a logical order. It helps create a smooth digital learning experience. Think of it like making a blueprint for your elearning course. It lays out the key parts and flow.
    3. Content Creation and Assembly: With a clear storyboard as a guide, the next step is content creation and assembly. In this stage, you will develop the learning materials. This includes text, images, videos, audio narration, and activities. Use your creativity to present the information in an interesting and effective way. Good visuals, clear audio, and interactive elements can really improve the learning experience. Tools like the iSpring Suite can be very helpful at this stage. They provide features for making interactive quizzes, simulations, and multimedia presentations.
    4. Testing and Quality Assurance: Rigorous testing and quality assurance are paramount before launching your elearning. This phase involves thoroughly reviewing and evaluating the content for accuracy, completeness, functionality, and user experience. Conduct testing on different devices like smartphones, tablets, laptops, and browsers to ensure compatibility.
    But there’s more you can do to take things to the next level!

    #1 Bring in the experts

    Subject matter experts play a crucial role in e-learning content development by providing accurate and relevant information. Their expertise adds credibility to the course content and ensures that learners receive high-quality information. Collaborating with SMEs (both internal and external) helps in creating content that is up-to-date and aligns with industry standards. It is essential to involve SMEs from the beginning of the development process to ensure that learning objectives are met effectively. Open communication and feedback exchange between instructional designers and SMEs are key for successful e-learning content development.

    #2 Use (not misuse) AI

    When deciding the best way to move forward, think about your technical skills and budget. Also, consider what your target audience needs and what features you want. Focus on user experience, making things easy to use, and ensuring you can create content that works well with your learning management system. AI tools are in vogue and they are great for personalizing e-learning content for your teams. For instance, the iSpring Suite provides strong tools to change PowerPoint presentations into engaging elearning modules. This makes it a great choice for people who know Microsoft Office tools. A few more recommendations for e-learning tools from us include:
    ToolWhere to use it?
    RiselyPersonalized AI-driven leadership development for people managers
    Murf AIConvert text to speech easily
    MidjourneyCreate custom illustrations to enhance the visual aspect of your course
    DeepLTranslate course content effectively across multiple languages
    NotionOrganize the course content during and after the design process

    #3 Ask feedback, and implement it

    Implementing feedback loops and using an iterative design process are important for making high-quality eLearning experiences. Regularly collect feedback from subject matter experts, instructional designers, and learners during the development process. This approach helps you find areas that need improvement. It also helps you enhance the content and make sure the final product fits the needs of your audience. Including feedback from learners and content experts can really boost the training’s effectiveness and relevance.

    #4 Make it accessible for everyone

    Accessibility should be very important in the e-learning content development process. You need to ensure that your courses can be used by learners with disabilities. Follow accessibility standards, like the Web Content Accessibility Guidelines (WCAG). Look at things such as color contrast, font size, and use alternative text for images. It’s also important to have keyboard navigation. Providing captions and transcripts for audio and video is a must for learners who have hearing difficulties. By focusing on accessibility, you help create a more inclusive learning space for everyone.

    #5 Keep the updates and improvements running

    E-learning content is a living document, so constant updates and reviews need to be part of the process. This is particularly true for consistently updated learning areas, such as tech handbooks featuring new software use cases or legal compliance guides that consider specific laws and norms. Hence, ensure that you schedule reviews and renew the content accordingly. Further reading: 3 Reasons Why Your Digital Learning Strategy Fails In conclusion, to master the eLearning content development process, you need to understand how it is changing. It is important to add interactive elements to keep learners engaged. Make sure your content matches your learning objectives. Follow best practices for making your content accessible and inclusive. This will help create powerful eLearning experiences. Use feedback to improve your designs over time. It is also key to pick the right tools and platforms for smooth content creation. Stay current with trends and use new multimedia strategies to make the learning journey better!

    Make effective content with the effective learner personas.

    Grab Risely’s free template to create learner personas for your team.

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    How to run effective workforce skills assessments?

    How to run effective workforce skills assessments?

    It’s the skill economy, and we are just living in it! As long as this adage holds, building the right workforce skills will continue to be a top priority for L&D professionals. Workforce skills assessments are a critical piece in this puzzle. They not only show what’s missing, but they are also a window into understanding potential and creating a competitive edge. This blog will uncover how you can make workforce skills assessments effective. We will start by understanding the basics and later delve (yes, delve) into the types, methods, and processes you should use for best results. So, let’s jump straight in!
    Workforce skills assessments check how good employees are in different areas. They help organizations understand what their team can do together. These assessments use various methods. They can evaluate technical skills, like Python coding, and also look at people skills such as communication and problem-solving. By doing these skills assessments, you find out what necessary skills your employees have. You will also see any skill gaps that need to be filled. This knowledge is important to match the skills with business goals.
    In short:

    Workforce skills assessments offer insights into the current repository of skills across the organization. It gives a bird’s eye view of skills and capabilities while also pointing to areas of improvement and potential for skill development.

    When should you run a workforce skill assessment?

    For most organizations, workforce skill assessments are regularly tied to performance appraisals. But it doesn’t need to be the case for your team. In fact, you can decouple performance and compensation. You can run workforce skills assessments:
    1. During onboarding to gauge initial skill levels
    2. After significant training or project completion to measure progress
    3. Before promotions or role changes to ensure readiness
    4. Annually or bi-annually for overall skills evaluation
    5. For understanding the training needs of your team

    What can you access with a workforce skill assessment?

    Now that we know all about the assessment itself, let’s look a bit deeper: what can we really assess with the skills assessments of our people? Turns out, a lot! In workforce skills assessments, you can cover a wide range of skills including technical competencies like programming languages, digital marketing strategies, and data analysis tools. Moreover, people skills such as communication, teamwork, good leadership, and adaptability are also crucial to assess.
    Covering all the bases is important if you want well-rounded people supporting your organization. These assessments lay the groundwork for detailed learning and development plans. They save you from going in the wrong direction, and ensure that you are investing in the right direction with measured and carefully analyzed insights supporting your decisions. If we explore in detail, workforce skills assessments help you in many ways, such as:
    • Workforce skills assessments point out skill gaps in the workforce. They form a critical part of any skills gap analysis. After this, you can get a good picture of where your team stands, which helps match industrial benchmarks and build strategic advantages through skill development.
    • These assessments also help you analyze performance correctly. Skills assessments help you realize whether an employee is equipped to perform their job adequately.
    • If you find an employee missing critical skills, these assessment exercises form the core of targeted development programs. Similarly, skills missing across the organization point to the need for organization-wide training and upskilling programs. This also ties into succession planning and maintaining a robust talent pipeline.
    • By conducting workplace skill assessments at regular intervals and in a sophisticated manner, you also showcase how invested you are in the professional growth of your employees. It goes a long way in building a positive employer brand and retaining loyal employees.
    • One of the biggest benefits of assessing workforce skills is that you can customize learning programs. This helps you fill specific skill gaps. Instead of giving everyone the same training, you will create special programs that meet the exact needs of your team.
    It’s essentially a diagnostic exercise.
    Creating a strong skills assessment program takes good planning and a smart approach. The first important step is to know the specific skills your organization needs for effective employee development. Using tools like a skills matrix makes this easier. It helps you see the current skills of your employees compared to what you will need in the future. This visual tool gives you valuable insights that can help you shape your assessment strategy and focus on what areas need development. You can start here: Free Skills Matrix Template by Risely

    Start with your business goals

    First, make sure your assessment matches your business goals. Think about which skills are key for your company to reach its goals now and in the future. Next, look at the current state of your workforce’s skills. Are there gaps that are keeping your company from moving forward? Also, think about the future needs. What trends in your industry could impact you? How will technology change? What might customers want in the future? When you look at these points, you can design your assessment program to meet the current and future skills needs of your organization. For instance, we could be running a workforce skills assessment to evaluate how easy or difficult an expansion into a new country is going to be. At that point, the assessments needs to focus on the skills that matter in this context. Let’s assume that we are working with the sales team at the moment. An assessment shows that while their negotiation skills are top-notch, cross-cultural communication could prove to be challenge.

    What are the different ways to assess your workforce?

    When you create your skills assessment framework, it is very important to think about the specific type of skill you want to measure. Different skills need different assessment methods.
    For example, to check technical skills, you might use coding tests or software simulations. For people skills, like communication or teamwork, you could use behavioral assessments or situational judgment tests. For leadership skills, you could use detailed assessments like Risely’s range that provide organization-wide benchmarking and reports at the sub-skill level. Primarily, you can choose from:
    • Employee self-assessments are important for understanding individual skills and where improvement is needed. It is good to create a safe space so employees can share their honest thoughts.
    • Peer reviews give a different view since coworkers often see things that managers do not. Make sure these reviews ask for clear examples of strengths and ways to improve.
    • 360-degree assessments take this one step further with reviews from all peers connected to one employee.
    • A mix of above like Risely’s assessments that combine both self and peer feedback.
    Choosing the right methods for the type of skill you are assessing is key. This helps to make sure your assessment results are accurate and reliable. These valuable insights will help your learning and development initiatives to be effective. It is also important to set clear performance expectations for each skill. This gives you a way to measure individual and team performance. By doing this, you will easily spot where improvements are needed while at the same time ensuring that you are not forcing your people to attain unrealistic standards. Moreover, while skills assessments show what an employee can do, it’s also important to look at their actual job performance. Adding work performance reviews to your assessments gives useful context. It shows how employees use their skills in real-life situations. Check key performance indicators, project outcomes, and supervisor feedback to see how well your employees apply their skills at work. This hands-on view, combined with assessment data, helps you understand their competencies better. Read more: Best 360° Assessment Tools for Learning and Development

    Run assessments easily with tech

    While we have seen many methods of assessing employees for their skills, tech can help you out in many ways on this journey:
    • For one, tech will help you cut down the biases and lack of transparency that are a common concern of employees being assessed. You can run truly blind assessments without human interference and allow honest results to guide your decisions.
    • Distribution of assessments online is a no-brainer. It goes without saying – sharing a common, standard assessment globally with your team is the best way to ensure fairness in the process of workforce skills assessments.
    • Third, you will be able to reduce the in-house burden of assessment creation by leveraging services like Risely. It includes ready to send assessments which are already vetted and validated by experts and trusted by your competitors.
    • And lastly, we know that assessments are just a part of the puzzle and not the whole game. The same tech solutions like Risely go beyond workforce skills assessments. They will help you with the other steps too, like creating goals and building personalized learning journeys.

    Make Leadership Skill Assessments Easier with Risely

    Risely offers assessments for around 20 key leadership and people management skills (even the hard-to-find ones like confrontation ability and assertive communication). These assessments are carried out in two phases. The first is a self-assessment the managers fill out; the second assessment goes to their team and solicits feedback, which is later presented anonymously. It allows for honest appraisal, which many 360-degree feedback tools fail at.

    You can run your first one for free here: Leadership Skills Assessments, and create a learning journey based on the assessment results.

    What can be your next steps after a workforce skill assessment?

    Collecting assessment results is just the start. The true value is in how you look at and use that data to make real changes. You can use these insights in many ways, such as improve learning and development programs, enhance hiring processes, and build a more flexible workforce. Think about the performance expectations for each job and how skills are spread across your team. If you see a big gap between the skills you want and the skills your team has, it means you need to train or improve those skills. Also, don’t just focus on the numbers. Look at the feedback and self-assessments from employees. It’s important to know how employees view their strengths and weaknesses and what they want for their growth. This understanding boosts employee engagement and helps create a positive work environment. Broadly, there are two courses of action for L&D teams after doing a workforce skills assessment:
    • First, see which skills need more emphasis to reach strategic objectives. Conduct skill development programs focused on this area by picking the right people and building an incredible L&D strategy.
    • Second, see which skills need emphasis to reach professional goals of the individual team members. Supporting their journeys is a game-changer for motivation, loyalty, and retention.
    Further, using real-time data tools will help you spot trends, see progress, and make smart decisions quickly. This ongoing method keeps your skills assessment program up to date and ready to meet the changing needs of your organization and the people.

    Assess, analyze, and iterate for success

    Assessments are never a one and done exercise. As we noted at the beginning, workforce skills assessments need to be regular and consistent to be really impactful. There might be some roadblocks on your path too. Some employees might hesitate to fill out assessments. It’s common when the culture is not very open. There are fears of repercussions. Or else, you would notice average ratings pretty much everywhere because no one wants to stand out and make themselves the center of attention. Focus on communicating why the assessments matter, use anonymous tools, and build confidence in the people. Make it clear that the aim is to help grow skills, not to punish anyone. It’s also important to keep the results private and focus on giving constructive feedback that helps employees improve. Continuous learning, driven by these assessments, prepares your workforce to adapt to changes in the industry and new technologies. Retention rates improve as employees feel valued and supported in their careers. Make sure to highlight the value of continuous learning in your company culture. Encourage employees to take charge of their own development, look for learning chances, and adopt a mindset focused on growth. As for the assessments, keep collecting feedback and iterating for improvements! In conclusion, it is very important for L&D professionals to understand workforce skill assessments. This helps match company goals with employee development. By knowing workforce needs and creating good assessment frameworks, you can improve L&D strategies and encourage ongoing learning. Analyzing assessment data correctly is crucial. You should also create action plans based on what you find. This helps close skills gaps. To tackle challenges, using best practices is necessary for successful skills assessments. A proactive approach will help empower your workforce and boost performance.

    Support your team’s growth effectively with a skills gap analysis.

    Grab your free copy of Risely’s Skills Gap Analysis template and kickstart learning.

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    Learning at Work in the Age of AI

    How is Learning at Work Shaping in the Age of AI?

    The traditional way of learning at work is changing fast because of AI. This change allows companies to improve how they teach and develop their staff. By using AI, you can make learning experiences more effective, personal, and engaging for your employees. But exactly how? In this blog, we will look into several ways to integrate AI into your L&D processes and initiatives so that 2025 turns into an AI-mazing year of learning at work.
    But before we begin, let’s set some context. AI in learning and development at work is not simply about adding an LLM to your workflow. There are more comprehensive solutions that can unlock massive value for your team. Since several organizations are turning into early adopters, there’s a lot of enthusiasm and expectations about what AI brings. As the change leader in this scenario, it becomes imperative for you to understand what AI can and cannot do and communicate these ideas effectively to the stakeholders around you, like the C-suite and the employees involved in learning programs. AI is changing how we help employees grow. It provides helpful data, automates tasks, and offers tailored learning experiences. This technology helps HR and L&D leaders and employees make better choices for their career paths. It connects personal goals with what the organization needs. But that’s not the end of the story. AI’s effect on employee development goes beyond just learning new skills. It’s also about building a culture of ongoing growth. It gives employees the tools they need to reach their full potential, which they might not have been able to access earlier. As a result, this leads to more job satisfaction, higher productivity, and a more engaged and motivated workforce. A big worry about AI is that it might eliminate jobs. But we can reduce this worry by actively helping employees learn new skills. As Steve Hunt mentioned in a recent podcast episode with Risely, every technology that eliminates some jobs creates many more. We are undergoing a fundamental shift in the purpose and meaning of work for society at large.
    AI shouldn’t be seen as a danger, but as a way to gain new skills and improve the skills you already have. Primarily, L&D teams should focus on:
    • Finding skill gaps and offering specific learning opportunities
    • Fostering a culture of learning at work and professional development
    • Motivating employees to take on new technologies and grow their skills
    By investing in employee development and making clear paths for career growth, organizations help their workers adapt to changes in the job market. This way, they can use AI to improve their careers and reach their career goals. That’s about the employees, what about the learning and development teams – how should you use AI? Learning at work has changed a lot. We no longer stick to one-time training events. Instead, we are moving toward a continuous learning approach. When you embrace continuous learning, you can:
    • Encourage innovation and speed by creating a culture of constant improvement
    • Build a workforce ready for the future that can handle rapid tech changes
    • Improve employee engagement and keep them by investing in their growth
    This change is needed so employees can keep their skills and knowledge up-to-date. They have to adapt to new technologies and changing business needs. Switching to continuous learning brings both challenges and opportunities for L&D teams. It asks for a cultural change that supports lifelong learning and encourages employees to take charge of their growth. AI technologies are important in this change. They offer personalized, easy-to-access, and interesting learning experiences for employees at a fraction of the cost. A few ways to effectively add AI to your L&D strategy are:

    #1 Build personalized learning experiences

    AI creates personalized learning paths for employees. It makes them feel more confident and addresses their different learning needs, which cookie-cutter programs offered so far may overlook. For example, Risely, the AI co-pilot for people managers, offers a dynamic learning journey that fits the unique context of every people manager. The challenges of leaders and managers are diverse and affected by many factors, an AI can match this array of needs by identifying which areas need more support and when. This tailored approach keeps employees engaged with content that fits their needs. It leads to better knowledge retention and skill development. The outcome is a more confident workforce that can help the organization succeed.

    #2 Democratize access to learning in your organization

    How many people can you meaningfully train in your entire organization? For most L&D teams, the number isn’t huge. Moreover, since many learning at work opportunities run in cohorts, employees must wait before getting help. It means letting the problems arising due to lack of skill development pester for a long, and at times, they grow into bigger troubles. For instance, if a manager is bad at delegating and has to pass six months before they can get training, their entire team will face overburdening work for that time. Meanwhile, more challenges like turnover due to tight deadlines and heavy workloads become prominent. Adding an AI coach like Merlin to this manager’s learning and development plan will help cut down on the problem. It will help the manager access support and help in a way that fits their unique needs, such as the challenges with a couple of specific team members. Similarly, an AI coach can reach hundreds of managers without the L&D team needing to scale up operations and having multiple leadership coaches on the roaster. It’s also a great way to reduce challenges arising from geographical and time zone differences among workplaces.

    #3 AI-driven analytics for tracking learning progress

    AI-powered analytics give L&D leaders useful insights about employee growth and how well learning programs work. By monitoring learning progress and engagement, AI can find out where employees are doing well or having difficulties.
    This approach, based on data, helps HR leaders to tailor learning help, offer specific support, and see how learning actions affect the entire organization. AI-driven analytics makes sure that learning programs match business goals and help the company’s overall success.

    #4 Enhance employee engagement through gamified learning experiences

    Integrating fun and game-like features into learning experiences helps improve employee satisfaction. This method encourages a culture of workplace learning. AI-powered platforms use elements like challenges, rewards, and leader boards to motivate workers and make learning enjoyable. For example, Risely uses daily nudges as a microlearning pathway for leadership development. It shares a small actionable insight to support a small bit of progress toward each manager’s specific challenges. By using these game-like features, employees can remember what they learn better. It also creates a friendly competition and teamwork among them. By adopting AI for gamified learning, companies can make the learning process more fun and effective. This plays a critical role in increasing employee engagement and satisfaction.

    #5 Improve skills gap analysis with AI’s predictive abilities

    Another interesting use case that L&D professionals can explore with AI’s abilities is improving the skills gap analysis for their teams. The conventional skills gap analysis exercise takes time and resources. Ultimately. this exercise offers us a list of skills and competencies that the team needs to build in order to fit in. But what if, we could figure out what the team needs to succeed in the future? The predictive abilities of AI can forecast what skills would be in demand soon. That way, you are not just chasing after what has already happened. Instead, you can make the first move in the industry and build a competitive edge. For example, let ‘s assume you are leading L&D for a retail chain. With the help of AI for learning at work, you can:
    • Identify emerging skill trends in the retail industry
    • Predict potential skill obsolescence
    • Anticipate technological and market changes that will impact required skills
    Your next would be planning a learning and development program using these insights. Further, as we discussed in the first point, you can personalize the learning track to meet the individual learning needs and align with the business goals simultaneously. Read more: 7 Easy Ways to Use AI in Learning and Development AI is changing how we learn. Many new tools and platforms are now available. They help organizations improve their learning and development programs. These AI-driven solutions offer personal learning experiences, automate tasks, and provide insights based on data. There are many options, like platforms that adapt to each learner and mentorship programs that use AI. Organizations must assess their needs and pick the tools and platforms that match their learning goals and objectives in effective ways. In conclusion, using AI in workplace learning is not about taking over human skills but making them better. AI gives people personalized learning, helps them gain new skills, and supports their growth. By using AI, companies can build a culture where learning never stops. Employees get to play fun games and benefit from helpful AI insights. We can check how well AI learning programs work through set goals and feedback to keep improving. As we move into the AI age, it is important to use the right AI tools, fit them into what we already have, and keep an eye on future trends in AI and workplace learning. Welcome this change to make a more lively and employee-focused learning space.

    Turn your L&D plans into reality with Risely’s easy to apply templates!

    Grab your free copy of Risely’s learning and development strategy framework and get started.

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    How Retail Leadership Development Needs to Change

    How Retail Leadership Development Needs to Change

    The retail organizations around us are changing. Technological developments promise faster deliveries than ever, and retail employment is not the same exciting prospect anymore for college students. Before looking at how the leaders are responding to these changes, let’s answer something critical: Are retail leaders prepared to take on the future?

    Retail Leadership Development – The Story So Far

    The retail sector is facing the heat not just from the economic downturn alone but also from troubled global matters and stemmed revival after the pandemic. That’s one side. The other is managing the employees and the store. The first is challenging because of the typical high attrition of working frontline in retail. The financial benefits are no help, so the matters relate to the experiences. The second area is posing challenges because there are better options on the internet. Retail needs to focus on building great customer experiences to survive the drought brought upon by e-commerce, which again boils down to how loyal and good your employees are. There’s one thread tying all of these together: The store manager. These often assertive but usually tough people are the heart and soul of retail chains. A lot rests on their shoulders—right from managing the employee register to ensuring that the customer exits with a smile on their face. Historically, long-term employment with a retail chain would mean a series of promotions into managerial and leadership roles. But times are changing, and so are demands. The managerial role in retail is now about managing stakeholders, supply chains, tech, people, and so on. Managers and leaders at every level in retail businesses need more training and support to achieve remarkable results that are becoming synonymous with survival. While historically, we have witnessed a drought of leadership development opportunities in retail, there are voices demanding change quite openly now. For instance, in research by Spencer Stuart across retail organizations globally, it was found that leading and empowering people was one of the most important abilities a retail leader needed! That’s not all. There’s more context to highlight why retail leadership development is the need of the hour. HR leaders from these retail organizations shared that the biggest risk in succession planning for retail right now was the inability to address development gaps – which directly hints at the need for better leadership development initiatives for retail organizations. But, is it really worth the fuss?

    How do leadership development initiatives impact the retention of leaders?

    Research cited above points to 25 to 48% of CEOs and direct reports being expected to leave their organizations within a year from the survey date. What’s next, then? Unfortunately, not many teams are sure, owing to the lack of leadership development practices. They are grappling with gaps in the talent pipeline, and most of the next generation does not seem fit to bear the load. The leaders and managers are bound to search for exits when the traditional career progression route is no longer feasible, and there are no alternate avenues on offer. The growth promised through these programs is a great benefit on top of competitive aspects like pay and benefits. When similar offerings populate the industry, differentiation is made of L&D initiatives that boost employee loyalty by supporting them right where they need it. Leadership development opportunities can help curb the turnover of leaders and managers in retail. This is because investment in leadership development offers a sense of professional security. That’s not all. There’s more that retail leadership development can change. We can sum up the major impact of retail leadership development as follows:
    • Make your people stay: First, retail leadership development is important to fight up-and-coming challenges with the right workforce. External hiring, training for your industrial relevance, and then fighting the battle would prove costly. Instead, if you invest in bringing out the leadership potential of your people, you will have a more loyal workforce who values you as much as you do them. Building loyalty among your team members in a high-turnover industry is one of the best ways to secure competitive advantages.
    • Bring your people together: Leadership and management development programs will help you emphasize your organization’s core values and mission. In turn, the receivers of these messages, the leaders and managers who are learning, double up as culture agents with the frontline staff and ensure they have a sense of purpose at work.
    • Propagate the right behaviors to the frontline: Training managers in your core values and the right mix of management skills will help you create a trickle-down effect. As a result, the ideas and behaviors you want to emphasize are built with the managers as role models for the frontline staff, leading to the ultimate success, which is a great customer experience.
    • Tailor leadership programs to meet your needs: There’s a lot available in the open market when it comes to developing leaders and managers, but the question is—does that match what you need? Most likely, it will not. Most leadership development programs are cookie-cutter and not made to fit. As a result, the impact remains half-hearted. Investing in leadership development yourself will allow you to control the content and application.
    • Be future-ready: It’s no secret that the world is changing. The retail industry now needs to negotiate terms with consumers who are conscious of the level of comfort e-commerce can offer. There are also tech disruptions to keep in mind, like AI. All of these changes require leadership that is willing to take on challenges.
    The old image of a rigid store manager is no longer the face of the retail industry, so let’s replace that archetype from the leadership development programs too?
    Regarding retail leadership development, the most common forms include screaming ideas into an audience, which, although traditional, does not appear very effective. Since we are talking of preparing for a modern world, leadership development practices in a retail environment also need to modernize and get in tune with the present. For instance, AI-powered leadership development fits neatly into the retail leadership development paradigm because it can meet the needs of distributed teams at scale even when the contextual needs are heavily varied. What does that mean? Let’s break it down into five key features of retail leadership development for the future.

    #1 Not pull away people from work

    One of leadership development’s biggest troubles lies in taking time for it. Most managers and leaders don’t have the hours (or sometimes days) that the conventional leadership workshops, seminars and getaways demand. They do have unique challenges that these programs don’t help with because they are made with an Ideal Customer Persona in mind. Retail leadership development must embrace microlearning to meet managers where they are, most likely on the store floor. It means offering learning in bite-sized bits that are actionable and not just offering a checklist of best practices to follow. For example, Risely’s daily nudges for people managers share a small actionable idea that they can practice right then. This nudge is aligned to their job role and level of proficiency in particular leadership skills, and it even identifies which team members would be best to work in that area. All of this takes about 15 minutes at best, including getting the idea, trying it out, and maybe even talking about what happened with the AI coach Merlin right then!

    #2 Train a lot of people similarly even at different locations

    The most basic part of training a retail organization is understanding that it is distributed. For example, one company that we work with, Fosters, has people spread over six to seven separate locations. Pulling them all into a single leadership development program would mean pulling key people from each place and potentially jeopardizing operations for at least a day or two. That’s why retail leadership development solutions need to account for a centralized set-up that scales down into your context. For instance, Risely’s AI-led co-pilot for leadership development is accessible anywhere at any time. The managers do not need to seek permission to take a coaching session or wait until the company organizes the next one. All of them have access to an AI coach who is personalized to their job role, level of leadership skills, and professional goals. Also, Merlin offers voice mode in over 40 languages, so don’t worry about typing out long paragraphs about what’s bothering you. It’s as simple as sending that voice note to a friend describing your annoying day at work. Simplification in accessing coaching and support through interventions like these is critical for retail leaders since they are in a high-stress and emotionally draining job that leaves little bandwidth to “learn” at the end of the day.

    #3 Train people at different levels in the organization

    Every organization has people working at several different levels. This leads to an obvious complexity: Who to train and who not to? What if we told you that every leader on your team deserves support? Broadly, the numbers in corporate organizations suggest that only about 10% of leaders are able to access training. It leaves out most of the people who work day in and day out with the frontline staff. AI coaching and leadership development drastically reduce costs and barriers. As a result, you can train all the people in your organization at a fraction of the cost, time, and effort. AI coaching is adaptable to job roles, so it can help anyone from the CXO club to frontline managers who battle it out every day.

    #4 Meet the unique contextual needs of retail leadership

    Retail leadership is not for the faint-hearted. A number of factors are involved, from building customer experiences to managing supply chain networks. The trouble is that a leadership coach would not know about this unless they come from a retail background. This makes coaching and development services for retail leaders a niche and expensive area. But that’s not all. Not all retail leaders are cut from the same cloth. Some have to handle people by giving speeches; others do so in closed rooms where big deals are discussed. Both of these people need different skills. AI supports this differentiation in the support being provided to leaders across a retail organization with personalized learning pathways. Risely, for instance, starts by asking you to configure challenges and assesses you on leadership skills to create a roadmap that would suit you. It further pulls insights from company policies and ties into individual professional goals to create a well-rounded learning experience. It is an entirely different paradigm from the leadership development best practices offered so far to retail leaders.

    #5 Reinforce organizational objectives and values

    In a business that’s known for high turnover, loyalty is chased. So why are we leaving it on the table when effective leadership development and shake things up? Investing in leadership development creates a positive employee brand that ensures your people stick with you. But that’s just one part. Leadership coaching that is outsourced or conducted through external providers is more often than not likely to suffer from a disconnect from your values. It’s not because of inability but simply because of design. Embedding your mission and ideas is possible only when you train people with in-house experts, which is a costly affair on its own. So, what’s the way out? An AI coach helps with this, too! Risely’s AI coach, Merlin, learns your company’s policies and values and offer them along with suggestions whenever your team is taking a coaching session. This is a great way to reinforce your core ideas rather than letting them catch dust in some lengthy documents that barely get read. Retail leadership development is surely in for some amazing changes as the world progresses. Come 2025 and bid adieu to one-size-fits-all learning programs plaguing your people. Instead, gift them learning that meets their needs. Read more: How To Make Leadership Development Programs Succeed In Your Organization? Retail leadership development is the need of the hour as we navigate more complex relationships and changing dynamics with the increasing popularity of e-commerce. Manager and leadership development promises a lot to retail organizations. There are many benefits to be sought in improved customer experiences, better frontline performance, and increased employee loyalty. But the last bit of trouble lies in the prevalent old-school modes of leadership development in the retail industry. They are often not optimized for the right context where your learner is. AI bridges this gap by offering personalized learning paths to managers and learners for unique challenges.

    Setting the right goals defines the accuracy of your path to success!

     Take this FREE goal-setting self-assessment by Risely now to test the efficacy of your goal-setting.

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    How to Improve Healthcare Leadership Development?

    How to Develop Leadership Skills in Healthcare?

    Healthcare systems are critical to any society. How are we training the people who run them? Learn how leadership development is evolving in the healthcare space with the introduction of AI.
    When it comes to the healthcare sector, we often interact with the front end. At the back, another parallel system keeps the show running—the administrative function. They are hidden, yet their presence can be felt in every small or big action, from disoriented teams to misplaced documents. In this healthcare administrative setup, the leaders and managers are like the backbone. They are crucial in ensuring that the show not just runs but does so effectively to support millions of people every day. The sad part of this story is that it’s not an easy job at all. When it comes to being a manager in the healthcare sector, we are not just asking for solid leadership abilities; there’s a higher need for empathy and caution. It’s not only fast-paced and dynamic but also emotionally taxing. As a result, we witness high burnout among managers in the healthcare sector. There’s no single cause for this challenge. Healthcare leaders are constantly facing the heat due to:
    • long work hours that hurt the work-life balance
    • staff shortages causing overworking
    • emotional investment in work
    • high-pressure work environment
    While talking of managers here, it’s not uncommon for employees in this sector to handle empathy fatigue while continuing to strain themselves. This went overboard during the COVID-19 pandemic when demands from the healthcare sector hit the sky on quick notice. Since returning from that wave, the sector has coped with distress. Inherent support systems at work can be one of the most effective solutions for increasing access to support for healthcare workers. This puts managers and leaders at the frontline as coaches and mentors for their teams. Yet, even this is mired with problems due to a lack of investment in healthcare leadership development. So, what’s the way out? Let’s begin by appropriately contextualizing the role of leadership development in healthcare. Developing leaders in the healthcare space is vital for success because it directly improves employee experiences. Great leaders provide the valuable support, coaching, and motivation that healthcare workers need to sustain themselves in a physically and emotionally straining environment. They are also the key to creating a talent pipeline for succession and effectively building career paths. To sum up, healthcare leadership development helps you:
    • Enhance customer experiences: Leadership development programs in healthcare are focused on developing skills that enable seamless experiences for service seekers. This ensures that your employees are focused and dedicated to the task, thus leading to better performance even in high-stress scenarios that are common for healthcare workers.
    • Enhance people’s experiences: Customers are one side of the equation; your employees are the other. As we noted earlier, too, well-trained leaders better support their teams and carry them forward through challenges. It is also a motivational factor for the employees to see that their growth matters to the organization and aligns with wider business plans.
    • Manage your people better: Focusing on developing the leaders in your healthcare organization ensures that you have a ready pipeline of talent who can take up bigger roles in the future as the current generation moves on. Leadership development can also help you solve high turnover and absenteeism because it helps employees find the right skills, purpose, and plans for their careers.
    Let’s break this down with an example. HealthRight 360, one of the major healthcare providers for vulnerable people, emphasizes the role of leaders in its mission. As an organization committed to making a difference in the lives of people without access to insurance, it is at the frontiers with numerous service providers working every day. It calls for leaders who can unite teams around the mission and translate its core values of empathy. As part of the healthcare industry with an extensive volunteer network, HealthRight 360 faces some of the most common challenges prevalent in both of these areas, namely, a shortage of resources, people, and time. Thus, prioritization and making the right choices to positively impact people become super important.
    Healthcare leadership development programs face myriad challenges due to the sheer number of complexities built into the environment itself. First, there is the resource crunch that we discussed earlier. It is not just about funds but also about the availability of people and bandwidth. As a result, we witness these challenges in healthcare leadership development programs:

    Lack of resources to run programs for leaders

    Healthcare leaders do not have the hours to invest in leadership development training programs that could take them out of work. In fact, one of the biggest challenges for L&D teams in healthcare is ensuring that people grow while not missing out on work. As a result, even the smaller and shorter alternatives suggested to leaders, like eLearning, are hard to implement, let alone extensive methods like one-on-one coaching. At times, seeking investment for leadership development and making this case in front of the stakeholders makes things difficult since it is not viewed as an area that can directly bring in revenue. For nascent L&D teams, getting the ROI numbers is a challenge.

    Meeting niche expertise needs

    A healthcare leader operates in a specific context that happens to be pretty niche. It involves a high level of clinical expertise and a similarly high level of people expertise. The learning and development methods for healthcare leaders need to equip them with a holistic understanding of this environment. Sadly, a majority of leadership development programs available out there are cookie-cutter and do not provide the exact value needed here.

    Creating a pipeline for succession

    Healthcare institutions often lack the structured infrastructure for preparing leaders for senior roles. Without the strategic approach to identifying and nurturing future leaders, healthcare organizations end up with leadership gaps and succession risks. It is also vital to consider that talent with niche healthcare leadership competencies leaving the organization is a major loss.

    Matching competency levels in functional and people skills

    Healthcare leadership requires a complex mix of skills. While functional knowledge is critical to success, leaders also need to demonstrate emotional competence and great people skills. In the absence of adequate leadership development programs, leaders are left to grapple with people management challenges without the right toolkit. This poses constant challenges since healthcare employees are prone to burnout and need consistent support. So, what’s the way out? Healthcare leadership development programs are thus stuck in an impasse because moving further in any direction can break the delicate balance of their environment. As a result, most L&D managers in healthcare remain on the lookout for leadership development solutions to reach out to distributed teams. Their major objective is to tie people around shared values, systems, and leadership approaches even when they are spread across different teams and offices. To create this ideal solution for healthcare leadership development, we need to think along three pillars:

    #1 Meet healthcare managers where they are, literally and metaphorically

    There are layers to this challenge.
    • First, leadership development needs to meet the managers where they work. Healthcare managers often double up as field staff, so they cannot spare days to invest in leadership training. They also do not have the same range of allowances that permit corporate employees to take up the usual leadership development programs. Thus, learning needs to be where they are.
    • Second, leadership development for healthcare managers needs to align with their skill levels. This is frequently overlooked in the sector, and there’s a gap that any training program would have to bridge. It begins by emphasizing the people management aspect of the job and then further supporting them on the challenges as they show up. Implementing high-level training programs with bullet points on how to do things is not going to prove useful.
    Thus, leadership development programs for healthcare managers need to embed themselves in the sector’s flow of work and people management routines.

    #2 Define a consistent leadership style for the organization and spread it evenly

    Corporates have their vision and mission documents. The culture teams further populate this area with documents describing the values at the core of their mission, leadership styles, and so on. These are often very low on the list of priorities in the healthcare sector. One of the challenges for healthcare L&D is then defining this common leadership culture and propagating it across the organization. We must also consider that not all teams work in a shared space with the same bandwidth. With this in mind, we need a leadership development method that balances a central focus on organizational philosophy with individualized attention to professional challenges. Directives and documents for coaches seem like the most obvious route to achieve this. However, the questions of diverse interpretations, multiple coaching styles, and lack of constant support soon rise.

    #3 Reach out to more healthcare leaders and support them effectively

    The third pillar where leadership development programs in the healthcare industry need support is the coverage they offer. Thus far, even traditional corporates have been limited in terms of how many leaders they can effectively train and support. For the healthcare sector, the challenges are made more complex by low prioritization of development initiatives and resource crunch. Leadership development programs for healthcare thus need to take a turn toward accessibility and scalability, wherein more people managers can seek help easily without hesitation or losing out on precious work hours. Moreover, scalability will allow L&D teams to show ROI much more easily. It happens as outreach to more employees translates into a bigger impact at the organizational level compared to investing in the development of a select few. Since we have these actions in mind, we should also consider latching to the latest technological developments and using them to reach our goals. AI is one such factor that has shown many use cases in healthcare leadership development. Let’s explore a few of them in the next section. AI for leadership development is one of the hottest areas discussed globally by the L&D industry. Does it have some applications in improving healthcare leadership development programs?

    Use microlearning to push growth every day

    We have noted that one of the most common challenges for healthcare leaders is that they cannot devote the time needed for leadership development programs. Getting away from work for a few hours every week adds more strain to an already overwhelming schedule, as do programs that span multiple days. Microlearning is the savior here. Microlearning is not just about reading a bit of information about people management here and there. Ai is putting an interesting twist on this to make it more impactful. At Risely, it unfolds in twin moves:
    • Nudges: First up, managers on Risely get daily nudges focused on improving their people skills. It focuses on the skills they need (which are assessed first thing), the team members this manager is working with, and the context in which they work. So, a healthcare leader struggling to be assertive at their new job with a team member named Alex will receive an actionable tip to do precisely that, not just anything from a random box of tips & tricks.
    • Activities: Leadership is not just about learning things; it’s more about doing them in real life. Risely takes this message to the core, which is why most daily lessons are equipped with short activities like watching a video lesson, taking a quiz, or practicing a role-play. These are again personalized to the leader’s context—their skill levels, challenges, job context, and so on.
    The fun part? All of this takes about 15 minutes a day at best.

    Use AI coaching to meet contextual needs

    Another challenging aspect that we noted earlier is the lack of contextual support. Being a leader in a healthcare setting puts one in a unique spot. The job demands are physically and emotionally straining. Few people, either seniors or coaches, are available to support one in these roles since the experience being demanded becomes very niche. Scaling healthcare leadership development via coaching thus proves to be expensive and time-consuming for the L&D team itself. (At the moment, we are not even going into aligning the coaches with company values and building relationships with the learners, which would be more complex issues for L&D teams that get into this.) So, who can solve this? An AI coach like Merlin understands every manager’s unique context and offers support solely based on what’s needed. The great thing about AI leadership coaches is that they are always available, even when the work hours are over, and the manager is sitting alone, pondering how to confront someone. That’s where an AI coach shows up and saves the day! With Merlin, people leaders can access multiple ways of learning. They can simply talk about situations and seek advice. But there are more interesting ways to engage an AI co-pilot in your leadership journey:
    • Role-play a situation: Is there something weighing heavy on your heart? It’s probably a difficult conversation that you need to have soon but are not sure how to approach it. Role-plays with Merlin help you practice these (as often as you want) by setting up the scenario and defining your partner’s expected behaviors.
    • Develop specific skills and set goals: You can chat with Merlin about everything related to skill development, from diagnosing what’s missing from your arsenal to creating strategies and roadmaps for growth.
    • Turn it into a culture agent: An AI coach must be generic, right? Except that it’s not. Setting up Merlin involves researching your company policies and values to ensure that they are reflected in the coaching conversations. While asking for guidance, team members can quickly glance at what the official documentation says, which is great because we both know that they will never open the PDFs otherwise.
    Want to see how it works? Catch Merlin in action here:

    Focus on scalable solutions for healthcare leaders

    Last but not least, we need to reach out to many more healthcare leaders and deliver support. As an L&D team, our mission is to support organizational growth as well as personal goals, but a resource crunch can get in the way. As we noted in the point above, AI can solve this. Picture this: Your team gets an AI coach supporting managers even while you are asleep. Not just one manager, but as many as you have. You no longer need to worry about scheduling meetings with the right coaches, the costs of accessing them, and regularly hiring for new ones since the previous set leaves. That’s precisely what Merlin does. That’s not the end of the story. Risely offers people management skill assessments that you can run for the entire team with one click, as opposed to designing them from scratch, getting them printed and distributed, putting reminders to get them filled and returned, and then evaluating them. Leave the whole cycle aside in favor of people skill assessments that you can run as the administrator, with both self- and team ratings and evaluations at the sub-skill levels. Did we tell you it ties into a learning journey personalized to the manager and offers them bite-sized lessons daily? It does! Give it a spin here; it’s free: Risely’s Leadership Skill Assessments. There’s no doubt that AI is reinventing healthcare leadership development programs. The question is, are you and your team in the loop? Or, are you missing out by holding conventional methods dear? To sum things up, we have the most common challenges of healthcare leadership development programs:
    • Lack of resources to run programs and multiple stakeholders who are hard to convince
    • Need for niche expertise that understands both functional and people aspects of the job
    • Tying into the broader strategic HR goals like succession planning and career pathing
    • Creating a better understanding of the healthcare leader’s role and where they need support
    • Developing low-cost, scalable solutions that balance organizational objectives with personal needs
    While the traditional methods of leadership development cover some or all of the bases, there’s a large gap to be filled. This is a more challenging case to tackle than corporate leadership development because it demands niche talent to run the initiatives amid a more straining environment. The latest tech solutions based on AI, like Risely, are enabling new approaches to solve these long-held challenges. Innovative ways to personalize and scale leadership development solutions for healthcare leaders are on the way to make a difference.

    Join the Risely tribe. It’s free!

    Sign up today and explore the range of leadership development solutions that fit you like a tailored suit.

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    How to Make Non-profit Leadership Development Work?

    How to Make Non-profit Leadership Development Work?

    Learn how non-profit leadership development programs play an important role in organizational success, with one of the USA’s biggest animal welfare non-profit organizations showing the way of AI adoption.
    Non-profit organizations are one of the most vital pillars of the American society. But here’s a sobering fact: they are also some of the most high churn workplaces, with some research suggesting annual rates as high as 24%. Non-profit organizations are often mission-oriented, but people within them frequently have unmet professional aspirations. For instance, research by NonprofitHR shows:
    • The top two reasons for voluntary turnover were better opportunities (reported by 57% of the people) and lack of opportunities for career growth (reported by 43% of the people.)
    • About 48% of the respondents faced challenges with retaining people working in entry-level roles.
    The result is evident. The non-profit organizations are losing their share of young workforce as they are unable to offer a roadmap toward growth. Amid the resource scarcity that characterizes non-profits, as well as the highly demanding nature of the work, the workers are left with few choices but to move on. One critical factor in this gap is the lack of support that people managers offer in such workplaces. Since non-profits are characterized by resource scarcity, there are bigger claims on the time, money, and efforts before professional development programs can scoop up. In such a scenario, the people managers have a great role to play. A number of roles in non-profit sectors call for frontline work, putting the managers in a position to directly influence, coach and guide their team members. Given the varied nature of non-profit missions, a lot of this happens outside conventional workplaces with desktops and coffees. At times, it’s not in the hands of managers either. Most managers in non-profit organizations are not trained in vital people management skills like coaching and motivating others, and thus set up for failure (which itself happens due to time and resource scarcity). Since the model of leadership is incomplete in itself, there are further hurdles in the development process. Let’s understand this better with an example. The Best Friends Animal Society is one of the USA’s foremost warriors for pets in shelters. As a sanctuary for homeless animals, it brings together a passionate group of volunteers working on-field for rescue, support, and care. With a workforce of 900+, more than half of whom work remotely while the rest are distributed in care and training operations, Best Friends has a dynamic work environment frequented by emotionally charged moments. This blog post will take up their case to learn more about non-profit leadership development programs. Since the workforce is distributed and partly remote, centralized development programs for people managers are a huge task. The complexity increases for teams across multiple states or countries, with different departmental objectives, personal goals, and learning needs being the first layers demanding personalization.  Moreover, as many people are working on the ground, there is limited time available to participate in leadership development programs that could last days or take online courses frequently offered as replacements.

    This unique set-up poses challenges for managers to find the time they need for growth and development. And then there’s this emotionally charged field of animal welfare where they need to be prepared to handle diverse and sensitive situations effectively. Yet, it’s not always feasible for them to commit the time to do the manager training or even short e-learning courses.

    Janis Cooper

    Director of Leadership and Staff Development

    A lot of non-profit organizations have similar stories, leading to a few common leadership development challenges:

    Establishing consistent leadership and management development programs

    This becomes a big challenge because uncertainties are the rule, not the exceptions. There are frequent changes and reallocations that the leadership of non-profits is always grappling with, leaving little bandwidth to invest in the professional development of their people. Moreover, as Janis explained, several people are working in the field. It leads them to have uncertain work hours, availability of time, and mental capacity to learn effectively. The matters are further complex due to the involvement of volunteers. Since not everyone is a full-time employee with specified work hours, learning budgets, and defined trajectories, organizing development programs is much more complicated.

    Enabling learning on the go for busy professionals

    Suppose you are managing a team of volunteers. You know that you need to have a leadership development program in place for them. But your options are;
    • A great leadership coach with solid credentials and an hourly charge of $600 who is available for your team every alternate Wednesday.
    • A recommended leadership development workshop led by people you look up to, which involves three-day residential learning at the charge of $5000 per person.
    • An online course on a reputed platform that your team may or may not consume passively to tick boxes and get a certificate.
    These options are not just hypothetical. Most offerings for non-profit leadership development training are unrealistic and do not align with the job requirements. To take any of these courses, people need to shell out significant fees, take a good deal of time off work, and need a level of mental freedom that our industry does not offer. This creates a big quandary for L&D and HR teams of non-profits who are searching for effective ways to develop people leaders.

    Getting leadership development training that matches the context of non-profits

    Workplaces in the non-profit sector differ from corporate ones in a major way – a lot more emotional investment is asked for at every level. As a mission-driven team, you are deeply tied to the outcomes you build toward. For the leadership roles, this poses a unique challenge where they need to focus on professional growth for their own sake and balance it with a high amount of passion and empathy toward the cause. That’s why burnout and emotional distress are quite common in non-profit organizations, which call for a higher focus on non-profit leadership development training focused solely on building emotional resilience, healthy ways to be empathetic, and building work-life balance.

    Measuring the impact of leadership development for non-profits

    Every workplace has a hard time tracking the impact of leadership development programs. The story is the same for non-profit organizations. It is further complicated by two factors:
    • First, the HR teams must manage multiple stakeholders. Investing in leadership development training for non-profit managers would be feasible only with their approval. Thus, measuring impact is vital in making a solid case and securing the necessities.
    • Second, there is a usual delay in adopting innovative solutions based on advanced tech. It keeps non-profits under the grasp of older management philosophies and training methods.
    As a result, non-profit leadership development programs need to be very clear about tracking the right metrics, setting benchmarks, and effectively showcasing impact. All of these challenges of developing leaders in non-profits tietie into the broader HR issues, such as planning career progression paths, creating succession pipelines, and better retaining people. Investing in non-profit leadership development impacts all of these since it shows the people that you care.
    Similarly, Best Friends Animal Society’s critical area is developing people leaders and managers. They have developed programs to support these professionals at different points in their career journeys, from onboarding to remedial training if needed.  To sum up, their objectives take this shape: 
    • Ensure that the people leaders are supported at all times in their jobs since the nature of work does not align with fixed hours or locations. 
    • Provide access to personalized training, particularly for skills like emotional competence and communication critical to professional success.
    • Engage the latest tech in leadership development to meet the needs and expectations of the workforce, in order to retain them at the organization.
    With these ideas in mind, the team moved ahead with integrating Risely into their existing and planned manager development programs.  While the team had multiple leadership development programs on their agenda, they added Risely to the mix to increase support coverage and reach more people, which was a critical gap in the strategy.  You can hear it out from Janis, who leads Leadership and Staff Development at Best Friends Animal Society:
    Fundamentally, we can see three pillars of Risely contributing to the success of leadership development programs at non-profit organizations like Best Friends Animal Society:

    Nudges and activities for daily learning

    Microlearning is a lifesaver for busy professionals, which is very common in the non-profit sector as we discussed earlier. It becomes even better when it matches their contextual needs and helps them beat people management challenges by investing as little as 15 minutes a day.  Nudges on Risely are personalized at multiple levels:
    • Your skill development needs: First, it focuses on the skills you need to work on. As a result, the leaders of organizations like non-profits that call for high human skills but offer little time to learn them effectively can leverage this mode of learning and development. 
    • Your team members: You might struggle in delegating tasks to one team member and confronting another. Risely takes care of that too by ensuring that microlearning resources are shared with your specific team members in mind.
    • Your strengths and areas of improvement: What does having a low score on communication skills really mean? It could be need of improvement in listening, or a lack of clarity, or something else entirely. Risely’s action-oriented nudges meet you at your level of skill growth.
    • Your job function: It would not make sense to teach a sales manager something only an engineering manager deals with, so why do we do this in people skills. Risely’s nudges are personalized to your job role. Thus, the situations, tips, and advice you receive matches your unique context.

    On-demand coaching with the AI Merlin

    One-on-one coaching is among the best tools to support developing leaders. But as Janis explained, most employees do not have the time needed to invest in learning that way. Plus, it creates a big organizational overhead. An AI coach like Risely’s Merlin solves for this by ensuring coaching access 24/7, even when the team member is on the road.  For non-profit organizations, people pose a unique challenge. There’s the need to value their time while also supporting their growth. Increasing the access to coaching through AI-powered services like Merlin helps Best Friends meet the growing needs of their people leaders. For example, suppose a manager is on the way to address a conflict with a network partner. They can practice this conversation with Merlin since it can take up people’s roles as you define them and become your role-play training partner. That’s just one scenario: there are plenty of difficult conversations that people managers need to have and situations that put them in doubt where a coach’s nudge will help.
    Since coaching is already on-demand and hyper-personalized, it saves the L&D function some effort of hiring coaches, matching them contextually, and constantly monitoring the flow. Moreover, you are deploying the latest technology for L&D, thus showcasing how much you value your employees. 

    With Risely’s AI coach Merlin, managers are now going to have a virtual coach at their fingertips basically available anywhere and anytime, even when they are on the road caring for animals.

    Janis Cooper

    Director of Leadership and Staff Development

    In-depth skill assessments for every learner

    Assessments and growth go hand-in-hand, as one leads to the roadmap of the other. Yet, conventional skill gap analysis leaves much to be desired. By deploying Risely’s leadership skill assessments for people managers, Best Friends Animal Society is changing things up massively.  Risely’s leadership skill assessments are a great tool for measuring the health of 30+ critical leadership development skills. They also offer analysis at the sub-skill level, thus going deeper into both diagnosis and problem-solving. Company-wide benchmarking helps managers stay motivated and look forward to reaching and creating new standards across the organization. All three key actions tie into each other. The ease of assessing numerous managers on leadership skills frees up L&D bandwidth big time. It further goes into creating personalized learning journeys for them, which pave the way for coaching with Merlin and daily growth through nudges and activities—thus setting up a positive growth cycle.  As an animal welfare organization, Best Friends Animal Society highlights the values of transparency, accountability, and trust in everything they do. Risely’s AI coach, Merlin, helps reinforce them in conversations with the team members by becoming a company culture agent. You can program the AI coach to reflect upon company policies and values and even include them as suggestions. So, even if your manager is lost on the way, someone is holding them back and showing them the way toward achieving what matters the most to you.

    We are really thrilled that we are equipping our managers not just with the latest technology but with the skills and confidence that they are going to need to lead in our fast-paced and mission driven environment.

    Janis Cooper

    Director of Leadership and Staff Development

    In the coming year, Best Friends Animal Society is exploring ways to add Risely to more of its leadership and staff development programs. The AI-copilot for leadership development has enabled Best Friends to reach out to more people who need support, enhance employee experiences, and ultimately do more of what they love doing—caring for animals.  Non-profit leadership development programs are super important in your success story. The only challenge is that so far they have been designed without your interests at the core. At Risely, we are trying to flip the script. Sign up today and share your thoughts on what resources would benefit you the most. Connect with our sales team at info@risely.me to explore sustainable pricing options tailored for non-profit leadership development.

    Join the Risely tribe. It’s free!

    Sign up and access the world of AI driven leadership development.

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    7 Easy Ways to Use AI in Learning and Development

    7 Easy Ways to Use AI in Learning and Development

    AI is changing the learning experience. It offers personalized learning paths, automates tasks, and gives useful insights about learner progress and areas that need improvement. AI for learning and development does not need to mean content creation alone! In fact, there are many effective ways to leverage it in your team. You are at the right spot if you wonder what, why, and how. This blog will decode seven impactful yet easy ways to 10x your L&D superpowers with AI.
    Say “trends,” and you’ll hear back “AI!” As one of the hottest and most anticipated L&D trends for 2025, we want AI to change the world for us. Creating engaging and useful training content is very important for learning and development success. AI tools are becoming strong supporters of L&D experts. They help by automating the work of creating content. This gives more time to work on important plans. But, what exactly does that mean? Let’s look at seven new uses of AI in learning and development (L&D). These technologies are changing how companies train their employees. AI helps you create personalized learning paths, offers virtual mentors, and adds fun through gamified experiences. All of these tools can make learning better for your people. When your L&D teams use these advanced AI tools, they can work more efficiently. You can also engage employees more and improve training programs. This way, employees get the knowledge and skills they need to succeed in today’s workplaces, while your impact becomes the talk of the town.

    #1 Use AI to Personalize Learning Content

    One big benefit of AI in learning and development is its ability to create personalized learning experiences. AI algorithms can look at a lot of data about each learner. This includes their job roles, skills, how they like to learn, and what they want for their career. Using this data, with the help of AI, you can make adaptive learning pathways that fit individual needs. Personalization is a huge benefit when it comes to learning, especially when the content and challenges are dynamic, such as in leadership development. Since there are many factors in a leader’s learning ability including their learning preferences, time availability, years of experience, industry, etc. personalized journeys make more sense than the usual cookie-cutter leadership development programs. AI helps you achieve this. For example, at Risely, we begin the process by asking the leaders about their people management challenges and then assign learning modules along the path. Similarly, we can think of a learning platform that changes the difficulty level of lessons based on how the learner is doing. If an employee is doing well in a certain area, the AI system can suggest harder material to keep them interested. But if a learner finds a topic tough, the AI can offer more help or recommend other learning resources. By giving tailored learning paths, AI helps your organization’s employees learn at their own speed and focus on the areas where they need the most support.

    #2 Add an AI Coach to Offer 24/7 Support

    Providing personal coaching and guidance is hard. This is true for big organizations with different workers. Just think of the diverse needs that the sales and engineers managers have within your organization. And that’s just two job roles. AI-powered virtual mentors give steady and tailored support during the learning process to each role. These virtual coaches serve as personal guides. They answer questions, give feedback on assignments, and provide encouragement. For example, in a sales training program, a virtual mentor can give salespeople real-time feedback on their pitches. It can suggest ways to improve and point out their strong points. Or, an AI coach like Risely’s Merlin offer support to people managers 24/7 for whatever situation or challenge they need. It ensures that they are constantly covered and never need to hesitate before seeking help, even for very niche or specific issues. For instance, suppose you are a manager named Andrew who needs to take updates from a difficult colleague. You know the conversation is going to go downhill. There will be excuses, unclear answers, and you will lose your mind. What if you could prepare and practice? That’ll help you when the punches are thrown your way. With Merlin, our AI coach for people managers, you can set-up role plays after programming what the other person behaves like. Here’s what your conversation with the reluctant colleague, Neil, might look like:
    Try it out yourself here, it’s free to start: Meet Merlin!

    #3 Use Gamification to Pump Up Engagement

    Keeping learners engaged is very important for any training program to succeed. AI makes learning more fun and interactive through gamification. This leads to better completion rates and help people remember what they learn. Gamification adds game-like features, such as points, badges, leader-boards, and challenges, to learning. What’s more, AI adjusts these features to fit each learner’s likes and progress, which boosts engagement and motivation. There are many ways to add fun to learning and development with AI, such as:
    • Personalized challenges: AI creates challenges that match each learner’s skill level and goals.
    • Adaptive feedback: AI systems give quick feedback and support, improving the learning process.
    • Progress tracking and rewards: AI checks how learners are doing and give points, badges, or other rewards to keep them motivated.

    #4 Forecast Learning Outcomes with Predictive Analytics

    AI can help learning and development by predicting future learning results and trends. It looks at past training data, how learners perform, and industry standards. This way, AI can figure out how well training programs work and find ways to make them better. Imagine an AI system that tells who might fall behind in their training. It can also show which training programs will help improve job performance. These insights help L&D leaders make smart choices. You can use data to get the most from your training money and align L&D programs with company goals. Predictive analytics also helps your L&D teams act ahead of time. Then, you can give the right support to learners who need it the most.

    #5 Build Empathy with AI-based Personalization

    Do you know what’s the hardest part of ensuring that coaching is successful for employees? It’s neither the money nor the time. More often than not, it’s the people and the relationship. The success of coaching, which is a very common mode of developing leaders and managers, hinges on a safe and secure relationship between the learner and the coach. For most professionals, this is hard to get right since it involves opening up either in front of a stranger or with someone who’s their senior and potentially impacts their promotions and growth within the company (at times, outside, too, due to their networks.) As a result, even access to coaching is not the end-all because unless the HR teams and every individual involved in the process make a conscious effort to make vulnerability safe, there are bound to be limitations. There are a few practical challenges, too, such as the coach not keeping up with the learner between sessions, lack of reinforcement, and missing constant support. Challenges, after all, do not pop up on a schedule. In such a scenario, empathy and a premise that promises safety become the top priorities for any L&D team. AI coaches can help you achieve this. For example, Merlin is designed with the values of user-centricity and empathy in coaching at its core. It further ties into your company’s policies, mission, and values and brings them up during the coaching conversations with your employees. And, of course, it remembers the past conversations, so there’s no worry of catching up or hesitating before bringing up something awkward. AI could be your solution to the perpetual coaching problems that keep showing up.

    #6 Add AI to Reinforce Learning After Training

    Today’s fast-paced world demands sticky learning. We need to keep up with changes and connect the dots rather than memorize endless lists of items. The way to thrive in this scenario is constant reinforcement of learning. Teams still treating learning and development as a one-stop exercise are setting themselves up for failure—unless, of course, they adopt AI for learning and development and use it to reinforce ideas consistently. The most straightforward way of doing this is feeding the material to AI and prompting it to test our knowledge. But is that all? Surely not. For instance, the managers taking up any Risely masterclasses get months of complimentary access to Risely, offering interesting ways to continue learning without breaking their schedules. For one, they get access to daily nudges and learning activities that tie into the skills they need to build. As a result, the practical focus on skills goes on for a longer time. If some tips don’t work out or the manager simply wants to talk about something they have tried, they can always come back to Merkin, Risely’s AI coach, who offers 24/7 support. There’s the chance to reassess your leadership skills as the learning journey progresses and closely monitor progress. Consider all this against a leadership development program that offers three days of learning and nothing beyond it. What sounds like a better deal? AI can help you unlock these benefits for your employees, which would have otherwise burnt a hole in your pockets.

    #7 Conduct Skills Gap Analysis in Real-time with AI

    Identifying skill gaps is important for organizations to keep up with today’s fast-changing business world. Checking employee skills manually can take a lot of time and often be wrong. But AI offers a better and faster way to look at skill gaps using data. AI systems can look at employee performance data, their training records, and industry trends to find out where skills need to get better. For instance, if many people in a marketing team have a hard time with data analysis, the AI can point this out as a skill gap that needs fixing. This kind of real-time analysis helps learning and development (L&D) teams to find skill issues early. They can create focused training programs that fit their organization’s needs and help employees build the skills they need to succeed in their jobs. AI has a lot to offer for learning and development teams. You can use AI in learning and development in many ways. We have curated seven of those fun yet useful methods of applying AI to L&D here:
    • Use AI to Personalize Learning Content
    • Add an AI Coach to Offer 24/7 Support
    • Use Gamification to Pump Up Engagement
    • Forecast Learning Outcomes with Predictive Analytics
    • Build Empathy with AI-based Personalization
    • Add AI to Reinforce Learning After Training
    • Conduct Skills Gap Analysis in Real-time with AI
    Try these out and share your thoughts with us! This changes how we learn and helps those who are learning. Using AI not only makes things faster but also helps solve common problems in L&D. It opens the door for ongoing improvements and new ideas. When you use AI tools and technologies, you can improve training programs to meet the changing needs of today’s workforce. But remember, AI is there to help you out, not replace you. There’s the human element that only you bring to the table! We explored this further with Dr. Steve Hunt, who has been a lifelong learner of AI and author of three books including Talent Tectonics, catch the discussion below:

    Planning L&D initiatives just got easier!

    Grab your free copy of Risely’s L&D strategy framework today and bring your ideas to life.

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    Top 7 Learning and Development Trends 2025

    Top 7 Learning and Development Trends 2025

    It is no surprise that the world of learning and development is changing. A lot of innovation is happening in the space, particularly with the advent of AI, which everyone expects to be the game changer. There’s also the need for a post-pandemic revival that never happened in its true sense, an economic scenario that shies away from promising certainty and calls for reimagining learning and development in workplaces from its present faces. In this blog post, we are talking about the top 7 learning and development trends that will take center stage in 2025.
    What comes to your mind when you think of training the people, managers, and leaders on your team? For most of us, the answer used to be a nice-looking workshop by a well-known instructor and an online course to add a cherry on top because that would build reinforcement. But let’s be real. Most of this fails to account for the context of the manager we are training and delivers little value to them personally. Unsurprisingly, they are disgruntled about having to take out precious hours from work or personal life to endure the ordeal. Sure, networking is a benefit of these programs. But what about the learning itself? The learning and development trends 2025 promise a break from these old-school ideas. As we started by noticing the many changes in the learning and development landscape, the impacts started to show. Lean teams want to create an impact that organically reaches more people and creates happy experiences. The mechanic mode of learning is out, while empathetic learning, ironically powered by machines, is in. For learning and development initiatives focused on people management roles, this means a revamp right from the beginning. For instance, while going through Risely users to curate the State of Leadership Development Report, we understood that most of their challenges do not fit neat boxes. Instead, they look like this statement: “My team feels overworked.” It could mean the manager is not setting the right expectations with their team, the team is not sufficiently skilled for jobs, or the team needs to hire someone very soon. The context is married to the challenge in a way that we are just beginning to understand and solve with the help of innovative solutions in L&D. In fact, diagnosing the right challenge is a task in itself! At best, most managers can tell you the symptoms, provided they have the space and security to do so. Risely’s AI coach Merlin is one step in this direction because it starts with a tabula rasa – a blank slate where the user’s challenges and contexts are defined with them, with no assumptions or biases hurting the process. Similarly, microlearning continues to pique interest and reach job areas needing a personalized learning and development approach. What has defined L&D in 2024? Sadly, it has been a categorically bad thing. It was the year when L&D and HR teams lost people, budgets were harder to acquire, and there was uncertainty across the board. So, how do we move into 2025? “Cautious optimism” is the way to go. I asked this question in a recent conversation with Kelli Dragovich, and it was part of her answer.
    I just feel like the soil is loosening up a bit, even though this growth isn’t out there yet. It’s underground and I feel good about that, and look when when things are moving forward and you’re building and you’re not tearing down ,it becomes fun. I do think there will be more elements of optimism and fun this year. which is great because that keep us going.
    It means that although the past few years have been shaky, we are in for something new. As I mentioned earlier in the first point, empathetic learning powered by new tools is in big time. Organizations are looking for ways to solve for visible challenges like retention and keeping the best talent ammunition with them, so it’s a no brainer that HR and L&D teams move ahead with the idea of innovation with the human touch at the center. What does it take to be an L&D professional in 2025? The answer is not limited to learning design and knowing how to run a lecture anymore. As more tech comes in, there is demand for L&D professionals who can leverage it to do less with more. In essence, Kelli’s insight suggests that organizations are looking for solutions that touch more people but within their limited means. Even earlier this year, the LinkedIn Workplace Learning Report had pitched a more active role for complex skills like analytical ability, working with data effectively, and a set of “human skills” that make you more endearing to the people around you. After all, you must sell L&D programs to multiple people, get approvals, and garner engagement. And, of course, there’s AI. Is it going to steal your job? Likely no. I spoke with Dr. Steven Hunt, the author of Talent Tectonics, over a podcast, and he remarked that two pivotal changes are modifying the skills matrix for L&D professionals. The first is digitization—AI and many other avatars are showing promise. As with every technical advancement, some jobs get lost, and new ones are created. The second is demographics, since many people are aging out of the workforce, and there’s demand for more. So, there’s space to learn, innovate, and be more humane in L&D. When it comes to being a nice HR or L&D professional, what do you think about? One vital area is ensuring that the employees can realize their potential. It includes supporting employees on their professional journeys, keeping up with their interests and ideas for upskilling, and building employee loyalty toward the organization. A lot of traditional ideas in this space are really constricting. They put boundaries on how work is done, organized, and even approached. But fret not! The good thing about ideas is that new ones are always there. The Inside Gig is one concept that calls you to move away from the conventional job descriptions. With an inside gig, employees pick and choose projects that match their needs. It also supports your resource needs, because teams sometimes have shortages and excesses. It can be a game changer for managers because it calls for a shift from the mindset of “my employee” to a more open, care-intensive view toward people where managers coach, support, and sustain others. However, the best unlock comes for the employees who get to put all their skills to use, learn new ones, and explore areas that restrictive jobs would otherwise prevent them from. Dr. Edie Goldberg has documented plenty of of successful examples, including big names like HERE Technologies and TATA Communications. For L&D teams, it is a call to make more active connections with the HR function because you are the ones in charge of keeping up the organization’s skills inventory, upskilling and reskilling workers, and ensuring that people have effective learning experiences. Reinventing the wheel of training people better at work to keep up with their interests is one thing; speeding up the game is another. What about the core processes of learning and development itself? Turns out, there are some changes on the horizon for those, too. The learning and development trends 2025 point to one clear thing—we want more AI to be used effectively. The question is: where can L&D teams leverage AI? The basic idea is that AI will help us better create content faster. But is that all? Earlier this year, I was speaking with Inna Horvath, and she gave an amazing reality check:
    “When it comes to content, it’s not enough to just type in ‘I need a course on talent management; and you would have 10 pages of text, maybe a quiz if with multiple choices if you are lucky. But that’s not enough. We all know that, that’s not enough… What I think is important is to learn technology in an ecological way.”
    In essence, there are more vital applications for AI, which are not just about doing quick fixes in many vital areas of L&D operations like data analysis, localization with translators, and even hyper-personalization. For instance, Steve mentioned a great concept in our conversation. While potential is equally distributed across society, potential is not. What technology can do is it will enable us to not only spot the skills that we need but also point out the under-looked potential in people. It allows us to think much more deeply! However, developing learning content is one step among the many in the learning and development of professionals. The future of L&D looks at AI disruptions in many more areas like that. As Paul Matthews, the founder of People Alchemy, remarked in a podcast earlier:
    “We’re right at the beginning of stumbling around in the dark.”
    A few years down the line, incredible AI solutions will be available for the learning and development space. Paul clarified that while the present day is all about prompting AI to generate results, the very near future will take a different shape. There are AI solutions that essentially sit between me and you as facilitators in a very human way. There’s a lot more AI in L&D under the wraps, particularly with improved training to create personalized, specific solutions for certain use cases. In fact, Risely’s AI coach, Merlin, is one such solution for people managers. What it does is fill the gap that traditional coaching leaves in the hearts of many managers and leaders due to its high investment needs and low accessibility. If the AI age is here, do we remain stuck to our screens? Isn’t it a travesty to move from classrooms to classrooms on screens? Well, it’s a good thing that we are not doing that. More innovative and interesting ideas come to life with more research in the learning and development space. The focus is on learning experiences derived from designing user and customer experiences in product development and sales, respectively. A good learning experience considers what the learner wants and ties it to what the organization needs, which essentially saves us from imposing goals and processes on anyone. Some practitioners are doing incredible work in making learning experiences worth it for employees. One such example is the equine-facilitated learning program that Janis Cooper and her team run at the Best Friends of Animal Society. They use horses for leadership training programs with people managers. Why horses? Well, they are very receptive and empathetic animals who would love to build a connection with you. And they don’t know that you are a senior in the company and you cannot really cut their salary. Jokes aside, this interesting program works with people managers to help them build trust with their teams by understanding how to make someone feel safe and secure in the environment. This offers a huge break from the daily hustle of work and the boredom that has now come to be associated with “upskilling” for professionals. We look forward to more such L&D programs breaking the notions of boredom soon. TL;DR on the learning and development trends of 2025:
    1. Manager training gets a much needed revamp.
    2. L&D teams begin the year with cautious optimism.
    3. New skills for L&D professionals, focusing on the human aspect, become in demand.
    4. Employee aspirations get more spotlight in L&D plans.
    5. AI changes how learning strategies are viewed.
    6. AI also changes for L&D teams function.
    7. L&D heads out of classrooms for immersive experiences.
    Let’s check in at the end of the year? Meanwhile, in case you want to check out the detailed conversations that led to these trends, they are a part of our podcast listed here:

    Planning your learning and development strategy?

    Make it easy with Risely’s free template of L&D strategy framework today.

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    5 Steps to Get Started with GROW Coaching Model

    5 Steps to Get Started with GROW Coaching Model

    As a coach, you strive to empower your clients to reach their full potential. Sometimes, however, knowing where to start or how to help them achieve their goals can be challenging. This is where the GROW coaching model comes in. The acronym stands for Goal, Reality, Options, and Will. It is a powerful tool that provides a structured approach to coaching and helps individuals move from where they are now to where they want to be. This blog post will dive deep into the GROW coaching model. We will cover its four stages and explain why it is so effective. We will also provide examples of successful applications of the GROW coaching model in various contexts and give concrete steps to implement it in your practice. By the end of this post, you will have all the information you need to leverage this powerful coaching tool and help your clients achieve their goals like never before!

    What is the GROW coaching model?

    The GROW coaching model rose to fame in the 1980s, when Sir John Whitmore and Graham Alexander presented it in their book Coaching for Performance. It soon became a widely used methodology for personal development and goal-setting. The GROW coaching model guides coaching conversations through the four stages of Goal, Reality, Options, and Will, helping your clients gain clarity and take actionable steps toward their desired outcomes. The GROW coaching model is effective for several reasons, but the most important is it’s people centric approach. Unlike other systems that rely heavily on what the learner wants to achive, GROW coaching pushes us to look inside and stay in tune with reality. While the system has four structured steps, it is quite flexible too, as the coaches keep going back and forth when needed. Plus, it ties in effectively with the idea of setting SMART goals.

    What are the four stages of the GROW coaching model?

    The GROW model consists of four key stages, which are typically represented by the acronym GROW. Let’s understand each of them in detail and follow through with an example. Suppose you are a new manager, and you want to lead effective meetings. Upon taking a communication skills assessment, you have noticed that your public speaking skills need a boost. What should you do next?
    • Goal: In this initial stage, the coach/manager and coachee (the person being coached) work together to set smart goals as a team and establish clear and specific goals. These goals should be SMART, which stands for Specific, Measurable, Achievable, Relevant, and Time-bound. The coach helps the coachee define their goals and ensures that they are realistic and attainable. For e.g., we can start with “I want to improve my public speaking skills in the next quarter.”
    • Reality: Once the goals are established, the next step is to explore the coachee’s current reality. This involves taking an honest and objective look at the present situation. The coach asks questions to help the coachee understand where they are right now, what resources they have available, what obstacles they may face, and what progress they have made toward their goals.
    • Options (or Opportunities): In this stage, the coach and coachee brainstorm and explore various options and strategies for achieving the established goals. The focus is on generating a wide range of possibilities without judgment. The coach encourages the coachee to think creatively and consider different approaches to overcoming obstacles and reaching their objectives.
    • Will (or Way Forward): The final stage of the GROW model involves creating a concrete action plan. The coachee decides which options or strategies they will pursue to achieve their goals and sets specific actions, deadlines, and responsibilities. This stage emphasizes commitment and accountability, like in our example, we commit to a weekly practice of 5 minutes. The coach may also help the coachee set up a system for monitoring progress and making necessary adjustments.

    Let’s check out a few more examples of the grow coaching model in action.

    By the way, you can ask Merlin, Risely’s AI coach, to do this with you in case your coach is not available at the moment. Try it out now with whatever is bugging you, it’s a free first chat!

    Example 1: Career development with GROW coaching

    • Goal: The coachee wants to advance in their career and take on a leadership role within their organization.
    • Reality: The coachee currently holds a mid-level position and lacks experience in leadership roles. They have good technical skills but need to develop leadership competencies.
    • Options: During this stage, the coach and coachee brainstorm potential options. These might include seeking mentorship from a senior leader, enrolling in leadership development courses, volunteering for leadership projects, or identifying specific leadership skills to improve.
    • Will (Way Forward): The coachee decides to seek mentorship from a senior leader, enroll in a leadership development program, and set a goal to lead a cross-functional team within the following year. They establish a timeline, identify milestones, and commit to regular check-ins with the coach to track progress.
    Moving away from the professional space, let’s think of other areas where you can apply this framework. How about health and wellness?

    Example 2: Using GROW coaching for health goals

    • Goal: The aim to improve their overall health and well-being by losing weight and adopting a healthier lifestyle.
    • Reality: The coachee is currently overweight, sedentary, and struggling with unhealthy eating habits. They also have a busy work schedule.
    • Options: In this stage, the coach and coachee explore various options. Options may include consulting a nutritionist, starting a workout routine, meal planning, reducing stress through mindfulness practices, or setting aside dedicated time for self-care.
    • Will (Way Forward): The coachee starts by consulting a nutritionist for a personalized meal plan. They commit to exercising for 30 minutes three times a week, practicing mindfulness for stress reduction, and scheduling regular check-ins with the coach to monitor their progress. The coachee sets specific weight loss and fitness goals with timeframes.

    What are the steps in implementing the GROW coaching model?

    Implementing the GROW coaching model requires you to begin by recognizing a couple of things:
    • First, you are the manager acting as the coach for your team. At this point, you are committed to your company’s vision and simultaneously to the betterment of your team members in areas that matter to their professional growth.
    • The coach’s role is to facilitate rather than direct. In the reality stage, the coach plays the devil’s advocate to ensure the goal is rooted in truth.
    With that in mind, let’s begin!

    #1 Establish the Coaching Relationship

    Start by building a rapport and trust with the team member you are a coaching. Create a safe and comfortable environment where they feel free to express themselves. It could include starting with some ice-breaker questions to know your team better, building a common ground over personal interests, etc. before heading to the main topic at hand. You will also have to clearly define the roles and expectations of both the coach and the coachee. Ensure the coachee understands the purpose and benefits of coaching.

    #2 Set the Stage for the Coaching Session

    Begin the coaching session by clarifying its purpose and agenda, as we noted in the first step. Next, discuss what the coachee hopes to achieve during the session. If necessary, remind the coachee of the confidentiality of the coaching relationship to encourage open and honest communication.

    #3 Follow the GROW Model

    Guide the coaching conversation through the four stages of the GROW model:
    • Goal: Help the coachee articulate specific, measurable, achievable, relevant, and time-bound goals.
    • Reality: Encourage the coachee to explore their current situation, including challenges, resources, and progress toward their goals.
    • Options: Facilitate a brainstorming session to generate possible strategies and approaches.
    • Will (Way Forward): Assist the coachee in creating a concrete action plan, including specific actions, timelines, and accountability measures.

    Use Risely’s free GROW coaching model worksheet to make it easier!

    People management resources by Risely – your buddy on this journey of growth.

    #4 Ask the right questions

    Throughout the coaching session, you should practice active listening to understand the coachee’s perspective and emotions. Use powerful questioning techniques to stimulate reflection and critical thinking. A few examples of GROW coaching model questions for every stage are: Goal Stage Questions:
    • What do you want to achieve?
    • How will you know when you’ve reached your goal?
    • What does success look like to you?
    Reality Stage Questions:
    • What is happening right now?
    • What have you already tried?
    • What are the current challenges you’re facing?
    Options Stage Questions:
    • What possible approaches could you take?
    • If you had unlimited resources, what would you do?
    • What alternatives have you not considered yet?
    Will (Way Forward) Stage Questions:
    • Which option feels most compelling to you?
    • What specific actions will you take?
    • When exactly will you start?
    Open-ended, probing, and clarifying questions will help the coachee gain insights and make decisions. To sum up, your purpose here is to facilitate self-discovery, and not impose ideas and options. Check out: 20 Active listening questions to help you become a better listener

    # 5 Close the Coaching Session

    Towards the end of the session, summarize the key points discussed during the session. Ensure clarity and alignment on the goals and action plan. Secondly, you must encourage the coachee to commit to their action plan and discuss any potential obstacles or challenges they may encounter. You can also join in as their accountability partner. Also, don’t forget to schedule follow-up sessions to monitor progress, provide support, and adjust the plan. Remember that successful implementation of the GROW coaching model requires practice and adaptability. As coaches, you should be flexible and responsive to the coachee’s needs and the specific context of each coaching session. Maintaining confidentiality, respect, and a non-judgmental attitude is crucial for creating a supportive coaching environment. As the team leader, coaching your people is integral to your role. The good part of the GROW coaching model is that it does not position you as the expert on the challenge that your team member is facing. Instead, you are the facilitator who ensure that the team member is able to find their way and stick to it. In order to get this right, there are a few best practices of GROW coaching that you should keep in mind.
    • Always listen actively and follow up with clarifying questions
    • Allow silence for reflection
    • Avoid leading questions that suggest a specific answer
    • Encourage the coachee to dig deep and be honest
    • Maintain a non-judgmental and supportive tone
    Overall, your approach should be empathetic and supportive, rather than guiding. It is quite a shift from the conventional path of leadership, where the leader is supposed to show the way because they know all the ins-and-outs. With the GROW coaching model, we are showing ourselves some grace, and lending the same to our team as we proceed forward – together. GROW coaching has many applications in learning and development. It’s not just something managers should try with their team but also an effective way for managers to succeed. So, don’t shy away from taking it up with your coach either!

    Conclusion

    The GROW coaching model provides a structured framework to guide coaching conversations and facilitate personal growth and development. By following the four stages of setting goals, assessing reality, identifying options, and establishing a will, coaches can help individuals clarify their objectives, explore their current situation, brainstorm potential solutions, and commit to action. The success of the GROW model lies in its ability to empower individuals to take ownership of their growth journey and make meaningful progress toward their goals. Whether you are a coach looking to enhance your practice or an individual seeking personal development, incorporating the GROW coaching model can be a valuable tool for achieving positive change. The first step towards implementing the GROW coaching model is establishing trust, setting SMART goals, and exploring reality with your coachee.

    Grab your free copy of the GROW coaching model worksheet!

    People management resources by Risely – your buddy on this journey of growth.


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    Learning and Development Needs Assessment 101

    Learning and Development Needs Assessment 101

    A training needs assessment, or TNA, helps organizations find skills gaps and create specific training programs. When training initiatives match organizational goals, it encourages a culture of learning, increases employee engagement, and helps you reach important goals. This blog post is a guide to understand everything that you need to know about learning and development needs assessments and carry them out successfully for your organization.
    A Learning and Development (L&D) needs assessment is a process that helps you find out what training your employees need. It looks deeper than just spotting skills gaps, as it adopts a more holistic and long-term approach to developing the talent of your organization. In very simple terms,
    • Skills Gap Analysis = Checking what tools are missing from a toolbox.
    • L&D Needs Assessment = Planning how to build a world-class workshop.
    Building a learning and development needs assessment gives a clear view of the knowledge, skills, and abilities your team needs to do their best and help the company succeed. This helps you use resources wisely and makes sure training programs get real results. When you understand your workers’ current abilities and what performance levels they want to reach, you can design specific training initiatives that close the gaps. This way, employees get the support they need to thrive in their jobs. A learning and development needs assessment is built to foster a learning ecosystem that moves your team toward strategic goals. To achieve this, the following components are considered along with quantitative measurement of employee abilities:
    • Employee aspirations
    • Career path planning
    • Organizational culture
    • Future strategic objectives

    Why does a needs assessment matter?

    When companies view training as an important tool instead of a quick fix, they can address new skill gaps early. This approach helps employees perform better and fosters innovation. It makes sure workers gain the skills needed for personal and company success. It also helps you stay competitive. By matching training efforts with business goals, you can make sure that their L&D investments lead to real benefits. This involves clearly stating the goals of the training and designing the training programs around those goals. Further reading: What Does A Learning And Development Team (L&D) Do?
    A successful L&D needs assessment is based on important parts that work together. It should start by finding out who the training is for. This means looking at job roles, departments, career paths, and personal goals.

    #1 Identifying Target Skills and Knowledge Gaps

    Once we know who the target audience is, the next step is to find the specific skills they lack. This means looking at the skills needed for each job and comparing them to what the employees currently have. A good training program has to cover both hard skills and soft skills. Soft skills, like communication, teamwork, and problem-solving, are just as important in today’s team-oriented workplace. By finding and fixing gaps in both hard and soft skills, you build a workforce that is ready to handle tough problems.
    To spot skills gaps, it’s best to use different methods. Getting feedback from employees, managers, and experts is useful to understand what skills are needed. Using data analysis, performance reviews, and input from everyone involved gives you a clear picture of where skills gaps hold back performance and productivity. You can also use a template like the free skills gap template from Risely to make the process easier.

    #2 Analyzing Organizational Goals vs. Employee Competencies

    Bridging the gap between what a company wants to achieve and what its employees can do is key to a good Learning and Development (L&D) plan. First, take the big organizational goals and break them down into clear and measurable targets. These targets can then be shared with different departments and roles. Next, doing a thorough job analysis is important. This means looking at the main tasks, duties, and skills needed for each job. When individual skills match the company goals, you can create a clear plan for employee growth that helps the company succeed. Performance reviews are also important in this process. They give useful feedback on how each employee is doing and point out where they might need to grow their skills. By using this performance data in the L&D needs assessment, you have to design training that focuses on fixing specific performance gaps.

    #3 Methods for Conducting L&D Needs Assessments

    There isn’t a single best way to do L&D needs assessments. The most successful assessments use different methods that fit the specific needs and situation of the organization. It’s important to pick methods that match the organizational culture, budget, and goals. Each method has its own pros and cons. Choosing the best methods or a mix of them helps create a thorough needs assessment. Some common methods of conducting a needs assessment for L& D that you can look into are:
    • Surveys and Questionnaires: Surveys and questionnaires are useful tools for gathering data from many people. They help you understand the training needs of employees by collecting information from a wide range of views.
    • Interviews; Surveys give a broad picture, but individual interviews and focus groups dig deeper. They provide detailed insights into specific training needs. These methods allow for open-ended questions, letting participants share their experiences, views, and suggestions.
    • Focus Groups: Focus groups work well when you are looking into complex topics or getting different viewpoints from a small, chosen group of employees. Skilled facilitators guide the talks, making sure everyone can join in.
    • Observation: Watching employees at work gives helpful real-time information about how they perform and use their skills. This way to assess is great for looking at hands-on skills. It also helps spot any gaps between what people know and what they can do.
    • Performance reviews: Performance reviews and data from performance management systems are great for finding learning and development (L&D) needs. By looking at performance trends, strengths and weaknesses, and employee feedback, you can see where focused training could have a real effect.

    #4 Integrating L&D Needs Assessment into L&D Strategies

    The insights gained from a complete needs assessment are very helpful. But, in order to lead to results, they should be part of the organization’s L&D strategy. This means using the data to guide how training programs are designed, created, and delivered. Also, combining these insights makes training a regular part of the employee experience. This helps create a culture of ongoing learning and growth. There are multiple points where you need to think of integrations across L&D processes:

    Aligning L&D Assessment Results with Business Goals

    This helps show how valuable training programs are. It focuses on going beyond just offering training. It measures how the training helps meet important goals. This process starts by clearly stating the goals we want to achieve. For instance, if improving customer satisfaction is a major goal, then L&D programs should work on boosting customer service skills. They should also give employees the tools and knowledge needed to create great customer experiences.

    Customizing Learning Pathways Based on Assessment Results

    Today, training programs are not the same for everyone. Employees want learning that is special to their needs and goals. L&D needs assessments give us the information we need to make personalized learning paths for all employees. By using the data from these assessments, companies can change training content, delivery methods, and speed to match how each employee learns best. For example, some people do well with online learning they can do on their own, while others like training with a teacher or hands-on workshops. Of course, new advancements like AI can lend a helping hand in this process.

    #5 Gathering Stakeholder Support

    People matter! Unsurprisingly, their support is vital in ensuring that your needs assessment leads to tangible results. People may resist this process for different reasons. These could include not understanding why it matters, being afraid of extra work, or worrying about what the results might mean. You need to have a strong change management plan that takes care of stakeholder worries ahead of time. Begin by clearly explaining the goals of the needs assessment. Highlight how it will positively affect employee performance and help the organization succeed. Involve stakeholders in creating and carrying out the plan. This can help them feel more invested and lessen their resistance.

    #6 Don’t Forget to Measure Impact & Improve!

    Measuring how well an L&D needs assessment works is very important. It shows its value and helps you get support for training initiatives. Just doing the assessment and creating training programs is not enough. You must keep track of their progress and see what they gain from their L&D investments. To do this, they need to set clear success metrics, collect data on training results, and analyze how well the training has filled the skills gaps identified at first. Regular checks make sure that L&D programs stay effective and meet the changing needs of the organization. We talk more about ROI in our detailed blog that you can explore here: Using ROI of Training to Lead Successful L&D Interventions An L&D needs assessment should not just happen once. Look at it as part of a loop that keeps improving. You should collect feedback at different times—before, during, and after training—to find ways to make things better. Check the training feedback to see where the content was not effective, the delivery could be better, or the program time was too short. Use this feedback to adjust future training initiatives based on data. This way, you can always aim to improve the quality and results of L&D programs. Following this ongoing process helps keep the training programs relevant, interesting, and in line with the changing needs of the organization. In conclusion, doing a Learning and Development Needs Assessment is very important. It helps align organizational goals with what employees can do. By finding out specific skills and knowledge gaps, companies can create learning paths that support their plans and help their business succeed. Using tools like surveys, interviews, and AI analytics makes the assessment easier. This leads to better performance and returns on investment. It is also important to tackle challenges like resistance from stakeholders and issues with data accuracy. This is key for effective assessments. Regular evaluation and feedback help improve L&D strategies over time. By embracing needs assessments, you can build a culture of learning and growth in your organization.

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    Newsletters are among the most popular mediums for catching up with the world today. After all, what’s not to like – you get nuggets of wisdom regularly. Newsletters allow us to keep up with the world much more than the conventional media, such as articles and essays, in the sense they bring insights to us without prompting. For L&D professionals stuck with busy days but need to grow constantly, newsletters are a match made in heaven. But there are so many of them out there! And each one looks better than the earlier one; what should you pick? And why? In this blog post, we have listed some of the best learning and development newsletters for you. They cover many ideas in the L&D system and will help you navigate work better.
    Staying updated is easy with helpful newsletters sent right to your inbox. This list shows the top 7 L&D newsletters for you. They cover many topics, from new learning strategies to useful solutions for HR professionals. Whether you want to improve your company’s learning programs or boost your team’s skills, these newsletters give you the knowledge and inspiration you need in the changing world of L&D. But before that… What makes a learning and development newsletter good? We have selected these based on a few ideas:
    • They offer original and unique insights that are useful for L&D professionals.
    • These L&D newsletters are mostly free or at least have a freemium version, so they are accessible.
    • Most of these learning and development newsletters focus on a particular niche area, thus allowing for in-depth understanding.
    • They offer more resources beyond just the contents of the newsletter itself. These L&D newsletters frequently carry more learning resources, free templates, and opportunities to support your L&D work.
    So without further ado, let’s begin exploring the top learning and development newsletters:
    by Ashish Manchanda What is it about? Developing yourself and other leaders in your organization effectively. Where can you find it? LinkedIn Pulse, every Friday. Join 1000+ professionals on this growth journey with The Top Newsletter. What’s the cost? It’s free!
    The Top newsletter combines insights on leadership development and L&D. For your career, it offers twin benefits. It enhances the efficacy of your leadership development practices and shares ideas you can apply on your journey, such as dealing with burnout and managing other managers. The best part is that it comes from the point of relatability for managers. As a result, the experience and expertise lead to relevant and applicable ideas for improving people management practices and remaining in touch with the latest developments like AI.
    by HowNow What is it about? The big challenges of L&D and how to solve them. Where can you find it? You can sign up from their website for editions releasing every alternate Tuesday. What’s the cost? It’s free.
    Disrupt with HowNow is exactly what it soundslike—bringing disruption into the boredom of L&D conversations. Packed with applicable insights on L&D functions, it caters to a 1000+ audience of L&D professionals. The best part of this newsletter for L&D is its conversational style, which keeps value accessible and easy to obtain for everyone.
    by the L&D Shakers Community What is it about? The Learning Brief newsletter talks about pertinent matters and community happenings. Where can you find it? The Learning Brief is available on Substack. What’s the cost? It’s free.
    The Learning Brief newsletter mixes the fun and engaging side of the L&D Shakers community with useful ideas for learning and development professionals. It has dual roles: one as the chronicler of community events, such as new podcasts and thoughts shared by members, and second as a resource book for practitioners globally.
    by ATD newsletters What is it about? Talent Development practice, ideas, and trends for you. Where can you find it? You can sign up on the ATD website. What’s the cost? This newsletter is available for free.
    The TD Leader is one of ATD’s flagship newsletters, focusing on talent development. It is published monthly and packed with diverse content focused on the latest research, trends, and ideas in the industry. This learning and development newsletter also features knowledge from the ATD catalogue to boost your career in the field. ATD has many more niche specific newsletters that you can check out on their website that feature research-oriented work in the training and development space.
    by Training Industry What is it about? Resources and ideas for corporate learning and development. Where can you find it? Sign up on the Training Industry website. What’s the cost? It’s free!
    The weekly newsletter from Training Industry curates research, trends, and the latest developments in corporate training and development. This learning and development newsletter is specifically designed with learning leaders in mind. It also comes with invitations to webinars and podcasts with learning leaders and industry experts, who can help you understand changes and shape up strategies for success.
    by John Hinchliffe What is it about? L&D practices in the MENA region. Where can you find it? Catch all the editions on Substack. What’s the cost? It’s free.
    The L&D in MENA is a learning and development newsletter dedicated to uncovering the latest happenings, trends, and news relevant to L&D leaders focused on the MENA region. Run by a practitioner with over a decade of experience in the L&D industry, it curates essential ideas and important events & conversations that will help you make a mark. Since this newsletter is focused on a particular region, it can explore relevant questions in depth and help devise solutions. The newsletter also features curated events (even a yacht trip) to balance work and play.
    by Courseplay What is it about? Facilitating 360-degree employee growth. Where can you find it? LinkedIn Pulse, every week. Start here. What’s the cost? It’s available for free.
    The Learning Loop newsletter ensures 360 employee growth by applying the best practices for impactful learning and development. It equips you with new ideas and interesting topics in the industry, with a short and sweet edition every week. As the name implies, the learning loop attempts to go into areas that facilitate the continuous development of employees, like mobile-based learning. If you are the one for trying out new things, this one is for you.

    Explore more resources for L&D professionals:

    In conclusion, it is important to stay updated with the latest trends and insights in Learning and Development. This is key for professionals who want to grow and innovate. The top 7 newsletters listed above offer useful information, strategies, and a community to help you improve your L&D practices in the year to come. By subscribing to these newsletters, you can learn new strategies, discover modern workplace trends, find important news, and get practical solutions. Keeping up with industry changes through these newsletters will certainly boost your knowledge and help your L&D efforts succeed in today’s world of learning and development.

    Give your team the gift of freshness with a revamped L&D strategy.

    Download Risely’s L&D strategy framework to boost organizational performance with targeted L&D actions.

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    Top 7 Learning And Development Podcasts You Must See

    Top 7 Learning And Development Podcasts You Must See

    500 million. That’s the number of people watching podcasts every single day across the world. The medium is hot for the depth and variety it can offer. Podcasts are a savior and the right commute buddy for an increasingly busy world. The same goes for learning and development podcasts, a niche that has quietly built up into a great repository of valuable content. In this blog post, we will explore some of the top learning and development podcasts that you should keep an eye on.
    Staying updated on the newest trends and ideas in L&D is very important for your success. Learning and development podcasts are a simple and easy way to do this. They have interesting talks, expert interviews, and inspiring content. These podcasts offer a lot of useful knowledge for L&D workers at all stages of their careers. If you are an experienced L&D expert or just starting out, adding these podcasts to your learning routine will boost your knowledge and keep you motivated. Listen to these L&D podcasts to discover the latest strategies, best practices, and innovative approaches to talent development and growth in organizations. Many podcasts invite people to talk about their episodes on social media and online forums. This helps listeners connect with each other. It also gives you chances to network and learn together as L&D professionals. So, let’s dive straight in:
    by Risely, with Ashish Manchanda

    Why should you watch this?

    The RiseUp Radio podcast brings experts and practitioners to talk about leadership development and effective L&D. It brings actionable advice from people who have been through the challenges you are facing today.

    Must watch episode:

    Developing leaders, featuring Kelli Dragovich, This episode combines a personal journey with valuable lessons and advice to shape up for L&D journey.
    The RiseUp Radio podcast offers learning and development insights in two exciting formats. First, we have topical episodes that focus on specific areas within HR and L&D, such as building empathy at work. The second format takes deep dives into leaders’ professional journeys, like this episode with Harjeet Khanduja, the SVP of HR at Reliance Jio. This brings in experience and expertise for your consideration. You can watch all the episodes on YouTube.
    by 360Learning, with David James

    Why should you watch this?

    The L&D Plus podcast discusses topics beyond “learning” and “development.” Your impact is in areas like growth, employee enablement, and operations. This podcast explains the what, why, and how behind it.

    Must watch episode:

    L&D Plus Talent, which breaks down how the two teams can build an impactful collaboration.
    The L&D Plus podcast is a great tool for any professional not ready to remain limited to a strict job description. It prompts you to think beyond the word “learning and development.” Instead, you consider connections across marketing, sales, operations, and many other areas. David James brings in practitioners to tell their stories of building these connections. You can check out all the Spotify, Google Podcasts, and Apple Podcasts episodes.
    by Sarah Cannistra

    Why should you watch this?

    This weekly podcast is made with love to support you in the journey of achieving all your professional goals in L&D.

    Must watch episode:

    Upskilling for the L&D of the future, which breaks down what future ready skillsets for L&D professionals look like.
    The Overnight Trainer podcast takes you on the upskilling journey amid busy schedules. It offers interesting takes on problems that you would resonate with, such as searching for the next role in your career or keeping up against rapidly changing skill demands in the market. You can discover The Overnight Trainer podcast on Spotify.
    by Matthew Brown

    Why should you watch this?

    Matthew Brown’s Learning Xchange podcast addressed issues beyond the conventional ones, such as building a diverse network and tackling trauma in workplaces.

    Must watch episode:

    The Importance of Evaluating Systems Implemented for Learning. This episode urges L&D to not just do things, but also review them as time passes for maximum impact.
    This podcast focused on learning in the digital world and provided a lot of practical value due to the host’s experience as a Chief People and Culture Officer. As a result, it proved to be a valuable resource for L&D professionals carving a space of their own in a rapidly evolving field. The Learning Xchange podcast is available on Spotify, Apple Podcasts, and Amazon Music.
    by Lattice, with Katelin Holloway

    Why should you watch this?

    People success is business success – that’s the core mantra echoing through all episodes of the All Hands podcast, where experts join in to break down their playbooks for people success.

    Must watch episode:

    Building strong CEO-CPO relationships with Melanie Naranjo, that breaks down how to connect across the table and lead your team to success.
    The All Hands podcast has completed four seasons, with amazing guests sharing insights on how they have built successful people functions. The topics are diverse, ranging from thoughts on adopting an intersectional lens to using AI the right way with your organization. The All Hands podcast is available on Spotify and Apple Podcasts.
    by Kirstie Greany

    Why should you watch this?

    The Learning at Large podcast is the perfect resource for L&D professionals building online learning practices. It features stories from some of the most successful organizations.

    Must watch episode:

    Delivering Decentralized Learning, where Geraldine Murphy shares how to deliver learning to 90,000+ people.
    The Learning at Large podcast discusses questions that matter to your growth, such as meaningfully implementing AI in L&D practices, preparing and fighting for budgets, and rethinking old practices for innovative L&D strategies. These insights come from people who have been there, experts who understand where you are and how to move forward. The Learning at Large podcast is available on Spotify, Apple Podcasts, and YouTube.
    by HBR, with Muriel Wilkins

    Why should you watch this?

    Led by an executive coach backed by years of experience, the Coaching Real Leaders podcast helps leaders and C-suite executives tackle professional challenges.

    Must watch episode:

    How do I avoid a career plateau in mid life, which talks of an all-too-common challenge many professionals face.
    The insights from the Coaching Real Leaders podcast are useful for the people in your organization and, at times, would resonate with your challenges, too. As an L&D professional reaching new heights, you would find many questions relevant and helpful to your journey. This podcast is available on Spotify, Apple Podcasts, and YouTube.
    by Steve Boese and Trish McFarlaney

    Why should you watch this?

    As the longest-running HR podcast in America, HR Happy Hour has proven to be a valuable resource for professionals, as it takes up issues that impact your everyday work.

    Must watch episode:

    The ROI of kindness at work, which calls you to be a little more deliberate about being nice – because it matters a lot.
    Beyond this show, the HR Happy Hour network carries many more useful conversations for HR and L&D professionals, including content on leadership development, HR technology, and management. HR Happy Hour is also an old player in the field, running since 2009 and constantly evolving with the industry. This podcast is available on Spotify, Apple Podcasts, and YouTube.

    Explore more resources for L&D professionals:

    The information from these podcasts can greatly help your L&D career. When you keep up with trends, best practices, and new technologies, you make yourself more valuable to your organization. The advice and examples shared by industry experts build your credibility. This helps you add real value to your company’s L&D strategy. By engaging with these podcasts, you show that you care about professional development and continuous learning. This can help you stand out in the L&D field.

    Move toward enhanced L&D performance with a revamped strategy.

    Download Risely’s free learning and development strategy framework to uplift your team’s skills and capabilities.

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