Author Archives: Suprabha Sharma
Manager’s Guide to Collaborative Goal-setting (with examples)
Manager’s Guide to Collaborative Goal-setting (with examples) Collaborative goal-setting is an essential process that enables teams to work together towards a common objective. It involves creating shared goals that align with the team’s purpose and vision and are supported by … Read More
Management by Objectives (MBO): 5 Pros and Cons Managers Need to Know
Management by Objectives (MBO): 5 Pros and Cons Managers Need to Know Management by objectives (MBO) is a popular approach to performance management that has been used worldwide for decades. MBO is a process of setting specific, measurable, achievable, relevant, … Read More
Leading the Way: Mastering Leadership in Digital Transformation
Leading the Way: Mastering Leadership in Digital Transformation In today’s fast-paced and ever-evolving business landscape, leadership in digital transformation has become a critical factor for organizational success. As industries embrace technological advancements, leaders play a pivotal role in guiding their … Read More
Building Skills and Connections: The Magic of Community Based Learning
Building Skills and Connections: The Magic of Community Based Learning In the rapidly evolving workplace, organizations recognize the importance of learning and development and the profound impact of community based learning. Traditional approaches to training and upskilling are expanding beyond … Read More
Fueling Growth: How Training Follow Up Transforms Knowledge into Results
Fueling Growth: How Training Follow Up Transforms Knowledge into Results Embarking on a learning journey is just the beginning. The actual value of any training program lies in its successful application and long-term impact. That’s where training follow up steps … Read More
Excel in Customer Service: Mastering the Top 11 Call Center Skills
Excel in Customer Service: Mastering the Top 11 Call Center Skills Call centers are pivotal in customer interactions in today’s rapidly evolving business landscape. The effectiveness of these interactions hinges upon the skills and expertise of call center agents. From … Read More
Navigating New Beginnings: The Impact of a Buddy Program at Work
Navigating New Beginnings: The Impact of a Buddy Program at Work As organizations strive to create more inclusive and supportive work environments, innovative approaches to employee onboarding have gained prominence. One such approach that has gained traction is the “Buddy … Read More
Unlocking the Secrets of Workforce Management in a Call Center
Unlocking the Secrets of Workforce Management in a Call Center Maintaining a well-oiled call center in the dynamic world of customer service is pivotal for delivering exceptional experiences. At the heart of this operational excellence lies effective workforce management. As … Read More
8 Strategic Thinking Examples to Help You Succeed
8 Strategic Thinking Examples to Help You Succeed Strategic thinking is an essential skill that leaders and managers must possess to steer their teams toward success. It involves analyzing situations, identifying opportunities and risks, and developing innovative solutions that align … Read More
Strategic Thinking In Leadership: Secrets To Success From 5 Leaders
Strategic Thinking In Leadership: Secrets To Success From 5 Leaders Leadership is more than just managing people and resources. It’s about having a vision for the future and developing a plan to achieve it. That’s where strategic thinking comes in. … Read More
6 Steps To Effective Problem-Solving Training For Managers
6 Steps To Effective Problem-Solving Training For Managers As a manager, have you ever found yourself faced with a complex problem that you couldn’t seem to solve? Perhaps you’ve encountered a challenge that required a new perspective, or maybe you … Read More
6 Steps To Develop A Problem-Solving Mindset That Boosts Productivity
6 Steps To Develop A Problem-Solving Mindset That Boosts Productivity As a manager, you understand your problem-solving ability is critical for success. Whether dealing with a difficult employee, meeting a tight deadline, or navigating a complex project, effectively identifying and … Read More
How to develop a culture of creativity at work?
How to Develop a Culture of Creativity at Work? Are you looking for ways to enhance productivity, solve complex problems, and generate new ideas? Look no further than creativity. Creativity is not just for artists and musicians – it is … Read More
How Healthy Conflict in the Workplace Boosts Productivity: 5 Benefits
How Healthy Conflict in the Workplace Boosts Productivity: 5 Benefits Conflict is bound to happen in any relationship, whether personal or professional. So it is inevitable between team members to get into arguments and conflicts with each other or the … Read More
How Persuasive Management Style Helps You Succeed: 5 Examples And Benefits
How Persuasive Management Style Helps You Succeed: 5 Examples And Benefits Imagine you’re leading a team on an expedition. You have a clear destination in mind, but the path is filled with obstacles and challenges. How do you get your … Read More