Author: Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Handling Disappointment at Work: 5 Proven Hacks for Managers

Handling Disappointment at Work: 5 Proven Hacks for Managers

It can be really tough to handle disappointment at work. After all, you put a lot of hard work into your job, and it can feel like things are going downhill fast when things don’t go as planned. But disappointment is a normal part of life, and there are plenty of ways to deal with it smartly. In this blog post, we’ll outline the different ways you can deal with disappointment, as well as tips on how to handle feelings of disappointment in a healthy way. So whether you’re feeling deflated after a disappointing meeting or just need some tips to bounce back from a challenging situation, read on for some helpful advice!
Table of Contents

What is Disappointment at Work?

Disappointment at work is a common feeling that can be frustrating, negative, and even hazardous. It can significantly impact our mental health, emotional state, and even physical health. The feeling of disappointment typically takes over when we do not get something we had anticipated for long. The absence of expected actions makes us disappointed. For instance, we might get disappointed when a long-awaited project does not get the requisite approvals. Disappointments at work can be related to personal goals and teams. You might face a personal setback when you do not get a bonus. A manager may be disappointed when a new hire with great potential does not perform well. Otherwise, teams may have to handle disappointment together when their ideas fail. Some of these disappointments will be easy enough to handle, while others can significantly affect your mental and physical health. This is why you need to learn to manage disappointments at work. We will begin by understanding why it happens.

Examples of disappointment at work

  • An employee fails to meet a deadline on a critical project despite having been given clear instructions and support, causing the manager to miss an important client meeting.
  • A team member consistently underperforms, despite having received regular coaching and feedback from the manager, causing delays and errors in the work.
  • A project that the manager had high hopes for fails to meet expectations due to unforeseen circumstances, such as a shortage of resources or a sudden change in market conditions.
  • A trusted employee breaks company policies or behaves unethically, causing harm to the company’s reputation and the manager’s confidence in their team.
  • The manager’s proposal for a new initiative or program is rejected by upper management, despite the manager’s efforts to research, prepare, and present the idea.

What are the Causes of Disappointment at Work?

Unrealistic expectations

One of the main reasons why disappointment at work happens is because we have unrealistic expectations. For instance, if you think that your boss will personally call you to congratulate you on a great project, but they don’t, then it’s likely that your expectations are too high. We often put way too much stock in the things others say or do, which can lead to disappointment when our hopes are unmet. When we set unrealistically high standards for ourselves or for other people, we may be disappointed when those standards are not reached. This could arise from insecurity about our skills or abilities, or it could be a reaction to our environment. For instance, we might be disappointed when a colleague does not show up as often as we expect them to. But, we totally forget that they have their personal lives and commitments to handle too! Read more: Are You Setting Unrealistic Goals At Work? 5 Tips To Avoid Them

Focusing only on the goal

Another cause of disappointment is when we focus only on the goal rather than taking the time to plan and execute it properly. For example, if you aim to pass your test tomorrow but spend all night cramming, you’ll likely feel frustrated and disappointed when you fail. This thinking can also lead to unplanned actions – like working through the night without getting any sleep – to achieve our goals. But, this approach often backfires because it’s harder to get good results from such an intense effort. We focus only on the end goal and lose the journey’s lessons on the way. We feel underwhelmed when we finally achieve the goal because we attach too much importance to the final goal.

Expectations of other people

Disappointment does not come solely from ourselves. The cause of disappointment can often be expectations that others set for us. We face disappointment when we fail to achieve those standards that are set without a realistic appraisal of the circumstances. The people setting standards for us are not acutely aware of our environment; consequently, it is bound to end in disappointment. We also tend to be disappointed when our expectations of other people are not met. For example, imagine you’re arranging a meeting with your boss, and they cancel at the last minute. This could lead to feelings of disappointment because you were looking forward to the meeting, and it didn’t happen as you expected it to. The most important step is understanding the root cause of your disappointment. Once you know what’s causing it, you can troubleshoot and resolve the issue.

How to Deal with Disappointment at Work? Five Ways

Disappointment is a familiar feeling and can be tough to deal with. However, with a bit of preparation and the help of friends, you can manage the situation in a healthy way. Here are five practical ways to deal with disappointment at work:

Dealing with disappointment in a constructive way

Disappointment can be a tough emotion to handle, you need to focus on identifying practical ways to deal with it. The first step is to let yourself feel the disappointment – it’s essential to get it out of your system in a healthy way. After that, it’s essential to have a strategy for dealing with disappointment. Make sure you take the time to process what happened and come up with solutions. Some standard techniques include talking it out, writing it down, and plotting your next steps. Finally, remember that disappointment is a part of life – learn to deal with it in a constructive way, and you’ll be on your way to a more positive outlook. All in all, try to get something positive out of every experience – no matter how disappointing it has been. You can take all of them as launch pads for your new plans, which are made with much more thought and patience.

Identify the thoughts that are leading to your disappointment

Disappointment at work can be a real drag. It can take a toll on your mental and emotional health and can even lead to feelings of sadness, anger, and frustration. However, there are ways to deal with disappointment and stay positive. The first step is to identify the thoughts leading to your disappointment. Once you know what’s fueling the emotions, start to challenge them and replace them with more positive thoughts. Take some time for yourself each day – even if it’s just five minutes – to refocus on your goals and priorities. Write out a plan of action in which you identify what steps need to be taken to meet your expectations, and take those steps one by one! Additionally, identify the thoughts that are leading to your disappointment. Once you know what they are, challenge them and replace them with more positive thoughts. This will help you to cope with disappointment and stay positive.

Recognize when you’re feeling disappointment at work

It can be hard when things don’t go the way you planned. Disappointment can set in and can be hard to shake. But with some awareness, it can be easier to deal with. When you’re disappointed, start by recognizing that something has not gone as you wanted it to. This can be difficult, but it’s crucial to manage your emotions. Once you’ve recognized that something has not gone as planned, take a step back and assess the situation. What could have been done better? Was there anything negative about how things turned out? Once you’ve assessed the situation, try to find a silver lining – even if it’s small. Accepting yourself with all your wins and losses is crucial to keep moving forward in the journey.
Other Interesting Reads

Talk to somebody about what you’re feeling

It can be tough to face disappointment at work. After all, we’re usually taught to pride ourselves on our resilience and positive attitude. However, sometimes disappointment strikes, and we don’t know how to deal with it. In that case, talking to somebody can be a great way to relieve stress and improve your mood. Many resources, such as counseling and therapy, are available to help employees deal with disappointment and frustration. However, the best way to find the help you need is to talk to somebody. So, if disappointment is creeping up on you, don’t hesitate to reach out to somebody you trust for support. You may be surprised at how effective talking can be in managing feelings of sadness and disappointment. First, simply sharing is extremely helpful. It eases your mind and gives you free space to think beyond the past. Secondly, an outside perspective can help you see things in a different light. Given that people are widely different, a disappointing circumstance for you could be an excellent opportunity for someone else. Borrowing positivity from their perspective is key.

Do not let disappointment sit inside you

Disappointment can be a heavy feeling. After all, we’re usually taught to pride ourselves on our resilience and positive attitude. However, sometimes disappointment strikes, and we don’t know how to deal with it. In that case, disappointment can quickly turn into frustration and anger. Unfortunately, these emotions are often difficult to control or manage in the long run. This is especially true if you let disappointment sit inside you instead of confronting it head-on. For example, when something disappointing happens at work, do not hesitate to speak up about what happened and your feelings surrounding the situation. However, the action does not need to stop with talking. You should look for ways to release the emotion in whatever way possible. Cry, sing, or dance – until the feeling is out and you are fresh.

How to Express Disappointment Professionally?

Expressing disappointment professionally is crucial for maintaining effective communication and healthy relationships in a work setting. Here are some tips, along with examples, to help you navigate this delicate situation:
  • Choose the Right Time and Place: Find a suitable time and private setting to address the issue, ensuring that emotions are not escalated in a public forum. Approach the conversation with a calm demeanor. Avoid raising your voice or displaying anger, as it can hinder productive communication.
  • Use “I” Statements: Frame your disappointment using “I” statements to communicate your feelings without assigning blame. This helps prevent the other person from becoming defensive. Clearly state the reason for your disappointment and provide specific examples to help the other person understand the context.
  • Focus on Behavior, Not Personality: Address the specific behavior or action that led to your disappointment, rather than attacking the person’s character.
  • Listen Actively: Allow the other person to share their perspective. Listening demonstrates that you value their input and can lead to a more constructive dialogue. Choose your words carefully to maintain a respectful tone. Avoid using accusatory language or derogatory terms.
  • Offer Constructive Feedback: Instead of dwelling solely on the disappointment, suggest ways to improve the situation or prevent similar issues in the future. Identify common goals or areas of agreement to build a bridge towards resolving the disappointment. Conclude the conversation by expressing your desire to move forward collaboratively and maintain a positive working relationship.

Examples of dealing with disappointment at work professionally

  • Missed Deadline:
    “I wanted to talk to you about the project deadline. I was disappointed that the report wasn’t submitted on time as we agreed. Meeting deadlines is crucial for our team’s efficiency and client satisfaction.”
  • Lack of Support:
    “I value our teamwork and collaboration, so I was disappointed when I felt that my suggestions during the meeting weren’t acknowledged. I believe open communication is essential for our success.”
  • Miscommunication:
    “I wanted to discuss the recent miscommunication regarding the client’s requirements. It was disappointing to find out that there was a misunderstanding, as accuracy is important in our work.”
  • Quality Standards:
    “Our team prides itself on maintaining high quality standards. It was disappointing to discover errors in the final report, as attention to detail is essential for our reputation.”

Conclusion

Disappointment at work can be a harrowing experience. However, by following the five effective ways outlined in this blog, you can start moving on. By identifying the thoughts leading to disappointment, you can start to neutralize them and create a positive mindset. Additionally, talking to somebody about what you’re feeling is an excellent way to process and deal with disappointment in a healthy way. So, if you’re feeling down about your job, make sure to give these tips a try!

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Hone your Problem-Solving Skills to keep moving in the professional journey.

Take the free Problem-Solving self-assessment for managers to learn how well you identify and overcome challenges.

Download Now

Disappointment at Work FAQs

How to express disappointment at work?

Expressing disappointment at work can be tricky. It’s best to start by figuring out your emotions and then calmly communicating your feelings. If the matter involves another team member, you can initiate a conversation with them to share your feelings and try to understand their views.

What would be the effects of disappointment at work?

Being disappointed at work can make one disinterested. Due to the falling motivation and engagement, they might fail to see purpose at work, and eventually, their productivity falls. Unexpressed disappointment can create a tense environment.

7 Proven Ways to Master Active Listening for Managers (With Examples)

7 Proven Ways to Master Active Listening for Managers (With Examples)

You deliver a brilliant presentation, overflowing with ideas, only to be met with blank stares or confused questions. You rack your brain – did your message get lost in translation? The culprit might be a silent foe – poor listening habits. In the fast-paced world of management, clear communication is king. But it’s a two-way street. That’s where active listening comes in – the superpower that allows you to truly understand your team, build trust, and foster a collaborative work environment. Intrigued? Then ditch the passive listening and get ready to unlock the secrets of active listening! We’ll explore the power of this skill, witness real-world examples of it in action, and equip you with practical steps to become an active listening pro. So, put on your listening cap and get ready to transform your communication game! Let’s dive in!
Table of Contents

What is Active Listening?

Active listening is a skill that many managers struggle with. It’s essential for creating a productive, friendly, and respectful workplace. Actively listening entails focusing on the other person, attempting to understand not just the words spoken but also the emotion behind them. It also entails responding appropriately and remembering what was said as well. Active listening is a valuable skill in which the listener makes a conscious decision. It allows you to empower yourself to become more effective in your role, as a result.

Active Listening Examples

  • Reflective Responses: An active listener responds to the speaker by reflecting their feelings or thoughts. For example:
    • Speaker: “I’ve been feeling really overwhelmed with my workload lately.”
    • Active Listener: “It sounds like you’ve been experiencing a lot of stress because of your workload.”
  • Clarifying and Summarizing: Active listeners often seek clarification or summarize what the speaker has said to ensure they have understood correctly. For instance:
    • Speaker: “I’m not sure if I can meet the project deadline.”
    • Active Listener: “So, you’re concerned about your ability to meet the project deadline. Can you tell me more about the challenges you’re facing?”
  • Non-Verbal Cues: Active listeners use non-verbal cues, such as maintaining eye contact, nodding in agreement, and mirroring the speaker’s body language, to show their engagement and attentiveness. For example, they may lean forward slightly to show they are actively engaged in the conversation.
Active listening, as opposed to passive listening, is an intentional act meant to demonstrate that we have heard what the other person has said. It is done by focusing on his or her words and asking questions to get deeper into the essence of their message. It is one of the most effective communication skills that can be learned and practiced by anyone. To understand the difference between Active and Passive listening, check out Active vs Passive Listening: What’s the difference and Why does it Matter?

Why should managers have Active Listening skills?

Listening attentively allows managers to better understand and influence their team members. It also allows you to demonstrate respect and assist in the building of stronger manager-employee relationships. Having excellent active listening skills will not only improve your productivity as a manager, but it will also assist you in negotiating and making decisions. Active listening is one of the most important communication skills there is. It’s a vital part of being a good manager. Yet, so many people either don’t know how to do it or are unwilling to. When you’re a manager, listening is more than just about hearing what other people have to say. It’s about understanding what they want out of the situation and how you can help them get it. So instead of just waiting for your turn to speak, start actively listening today.

7 Active Listening Techniques for Managers

Understand the purpose of communication

The first step to becoming a better listener is understanding why you’re communicating with someone else. What are you hoping to achieve? If it’s just for the sake of hearing yourself talk, that might not be a good enough reason to really invest in listening attentively. Make sure your goals align with those of the other person and vice versa. If they want something from you but don’t know how to ask for it, you might be hindering their ability to get what they want. This not only aids in the conflict resolution, but it also promotes a culture of respect.

Pay attention and really listen

Once you understand the importance of communication, the next step is to actually pay attention and listen intently. Don’t multitask or focus on something else – if you’re truly invested in hearing what someone has to say, all of your focus should be on them. This means not looking down or fidgeting. If you’re truly listening, these are all signs that you’re actually engaging with the person. Use reflective listening by verbal and nonverbal responses to accurately repeat what they just said and make them feel heard. Look at the speaker directly, put aside distracting thoughts, and don’t mentally prepare a rebuttal! Distractions at workplace is another big problem when we try to actively listen to a conversation. When we are trying to pay attention to something, we are susceptible to distraction. In a conversation, there’s a good chance that you will be distracted by the other person’s body language and facial expressions. You will most likely find yourself being drawn into the other person’s emotions. That can take you out of the conversation and make you lose focus on what they were saying. These are the problems one will have to overcome in order to enhance their active listening skills.

Be open to learning

It doesn’t matter how good of a listener you are if you never try to learn from what someone has to say. Even if they don’t have anything valuable or constructive to say. It can be helpful for them to feel like their thoughts are being taken seriously. Open your mind to the possibilities of what they might be saying and see if there’s something you can take away from it. People listen for a variety of reasons, including obtaining information, learning to understand, and simply enjoying the conversation among others. However, if your goal is to actually resolve conflicts and achieve common goals, making sure to practice empathetic listening. By doing so, you not only build trust and rapport with the other person but also learn more about what they want and need. Follow these 10 fun active listening exercises to become better at communicating

Be patient and avoid interrupting

While it’s important to be open to learning, don’t expect everyone who speaks with you to have all the answers right away. It can often take some time for people to process information and form an opinion on a topic. Be patient and allow them to do that. Check out Breaking Down the Wall: Understanding 6 Active Listening Barriers Another common mistake people make when listening is interrupting. When you’re trying to REALLY listen, it can be difficult if someone interrupts you every few minutes to talk about something completely unrelated. If a person is speaking and you feel like they might not have finished yet, try waiting until they’ve finished before responding. This will give them the opportunity to properly complete their thoughts and avoid any potential conflicts or misunderstandings.

Don’t take ownership of the conversation

One common mistake people make when listening is thinking that they have to get everything off their chest – even if it means completely ignoring what the person has just said. This can be frustrating for both parties, as it often leads to misunderstandings and arguments. Instead, try taking some time to reflect on what was said. You should also consider how you might be able to respond in a constructive way. It goes both ways in that when you are the speaker, you must take ownership of your communication and find a different way to get your point across. And when you are the listener, let the other person speak and encourage them to ask questions. Check out 20 Active listening questions to help you become a better listener.
Other Interesting Reads

Offer genuine feedback after the active listening

After you’ve listened to what the other person has to say, it’s important that you offer them constructive criticism. Feedback should be specific and related to what was said – otherwise, it can seem like you’re just nitpicking (or worse, judging). Instead of “great job! Keep up the good work!” try something like “I noticed that when you _________, it made me feel _________. Would you like to explore that further?” Your feedback may focus on facts, feelings, or both. When you are actively listening, you reflect and summarize, which provides reassurance to the speaker and ensures a common understanding of the issue(s). You can use these tips in everyday conversations.

Thank the person for their communication after actively listening to it

Finally, it’s always nice to thank the person who has communicated with you – even if what they said wasn’t particularly enlightening or helpful. It can show them that you appreciated their effort, which can lead to future interactions being more fruitful. Active listening is the foundation of successful communication, and it can promote a feeling of being valued or heard, as well as a feeling that trust, strengthening working relationships one of the very useful ways of doing that is by being thankful to people for their communication with you. Active listening should be considered valuable in organizations.

Conclusion

Ditch the “hopeful” approach! By embracing active listening, you’re not just acquiring a skill – you’re wielding a leadership superpower. Imagine yourself as a conductor, drawing out the best from your team by truly hearing their ideas and concerns. Active listening fosters trust, sparks creativity, and paves the way for a collaborative and productive work environment. So, the next time you find yourself in a conversation, ditch the passive listening and switch on your active listening superpowers. Remember, it’s not just about hearing the words, it’s about grasping the emotions and intent behind them. By becoming an active listening pro, you’ll not only become a better manager, but you’ll also cultivate stronger relationships with your entire team. Now go forth and listen like a leader!

Keep learning more about active listening with our free toolkit download

Get a chance to assess your active listening skills and tips to improve them

Download Now

Other Related Blogs

Blog

10 Successful Workplace Delegation Examples for Managers

10 Successful Workplace Delegation Examples for Managers Managers often find themselves stuck amidst huge workloads – delegation shows the way out! It can be effective when it involves a team…
Read More

5 Creative Expectation Setting Activity For All Managers

5 Creative Expectation Setting Activity For All Managers As a manager, it’s essential to set clear expectations with your team to ensure everyone is on the same page and working…
Read More

6 Effective Ways to Manage Conflict at Work

6 Effective Ways to Manage Conflict at Work Conflict at work can be difficult to deal with, but it’s something that every manager needs to be aware of and prepared…
Read More

What are the Responsibilities of a Manager? 7 Secrets to Success

What are the Responsibilities of a Manager? 7 Secrets to Success What makes a manager successful? Does this question even pop into your head often? Yes? So, being a manager…
Read More

Building the Ideal Span of Control as a Manager: 6 Key Factors

Building the Ideal Span of Control as a Manager: 6 Key Factors

As business managers, it’s our responsibility to make sound decisions to help our organizations grow and thrive. But as managers, there is a finite number of people that an individual can directly or indirectly manage. The optimum span of control can be challenging to create. This is because it can be subjective and vary from one situation to another. Though doing this can be tricky, a few factors can help us arrive at an optimum span of control. In this post, we’ll discuss seven of these factors. We’ll also be giving you an understanding of what may happen if the area of control is not optimum. But before that, let’s build our knowledge about what a span of control is.
Table of Contents

What is the optimal span of control for managers?

The optimum span of control refers to the number of employees that a manager can effectively oversee and control. It refers to the ideal level of authority and responsibility that a manager should have to lead and manage a team successfully. The theory behind the optimum span of control is that there is a limit to the number of direct or indirect subordinates a single manager can effectively manage. After reaching the limit, the quality of management diminishes, and employee productivity decreases. Therefore, assigning the perfect number of employees and tasks to a manager is essential. The managerial span should depend on the individual’s strengths, weaknesses, and developmental stage. The optimum span of control varies depending on the type of business, the function, and the industry. In general, smaller companies have a smaller optimum span of management than larger businesses. The optimum control is also affected by the type of work being done. If the work assigned to a team is routine and predictable, the manager can be given a larger span of control than the work assigned being more complex and unpredictable. Further, a team with a high degree of autonomy will require more span of control than one that a manager leads. There are many more factors to be considered when deciding upon the span of possession of a manager. Let’s discuss them one by one in our next section.

6 Factors which determine the Span of Control in Management

The number of employees

When it comes to creating an optimal span of control for managers, the number of employees is arguably one of the most critical factors. It is essential to assign the correct number of employees to a manager. It is to ensure that the managers can delegate tasks effectively so that everyone can focus on their respective responsibilities. Further, managers need to view the number of employees under their supervision to plan and allocate resources effectively. By having this information at hand, they can make informed decisions regarding hiring, training, and promotions. 

The complexity of the work

It is essential to understand the team’s complexity of the work to create an optimal span of control for managers. The tasks that a manager is required to complete can vary in terms of time and complexity. This makes it challenging to manage them effectively. It is also essential to clearly understand the organization’s goals. This ensures that the manager can prioritize and execute tasks to support these goals. It is necessary to have a well-planned structure in place and use technology to help streamline work processes to maximize efficiency and effectiveness. We should also consider the type of managerial position and nature of the work here as different managers have different responsibilities. Their managerial spans of control can differ. For example, a single HR manager in a small organization can handle performance reviews of the entire organization. At the same time, a single operations manager cannot manage the operations of multiple city operations if the underlying org structures are not well defined.
Other Interesting Reads

The skills and experience of the manager and the team

When it comes to creating an optimal managerial span of control, it is essential to consider the skills and experience of the manager and the team they are handling. For example, if you manage a team of engineers, it is essential to have a manager with engineering experience. Similarly, if you manage a team of sales representatives, it is necessary to have a manager with sales experience. The experience of employees is also an essential factor to consider. If the workforce has highly experienced employees, more of them can be assigned to a manager as they would require less supervision. Whereas, if the employees are not much skilled and professional, the manager would have to do more handholding, and hence they won’t be able to handle a large team. Considering this factor is essential for the smooth functioning of your organization. It is also necessary to ensure that the manager has the requisite skills and experience to handle the various responsibilities and challenges that come with the span of control. By taking these factors into account when creating the span of control for managers, you can ensure that your team is managed effectively and that the goals are met. Read more: Top 10 Managerial Core Competencies Essential For Success

The mode of work (physical, remote, or hybrid)

When it comes to managing a team, it’s essential to consider the mode of work that will be most efficient for the team. Physical managers are typically in close proximity to their team, which makes communication and coordination easier. Remote managers work from separate locations but can stay in touch with the team through various means such as video conferencing or chat software. However, some hybrid managers use both modes of work to their advantage. This is because it could differ significantly for different modes of work. Physical managers may be able to take the entire span of control, while other managers may be limited to certain parts of the team. Therefore, when deciding on the span of control, it is essential to consider the work method you expect them to follow.

The organizational structure

When creating a suitable span of control for your managers, it is essential to consider the organizational structure. Depending on the size and complexity of your organization, you may need more or less direct reports. This may also depend on the level of authority granted to the manager. In addition, it is also essential to consider the responsibilities and powers of each department within your organization. It will enable you to ensure that everyone in the organization is under the correct management. By doing so, you can create an efficient system and allow for the smooth management of your team.

The amount of delegation

When designing a span of control for your managers, it is essential to consider the amount of delegation they can do. Too much delegation can lead to chaos and a lack of accountability, while too little delegation can leave your managers feeling overwhelmed and ineffective. Too much delegation can result in ineffective decision-making, while too little can lead to managerial stagnation and increased stress levels. Similarly, too much delegation can result in a loss of control and management authority, while too little delegation can lead to inefficient and ineffective operations.  A good starting point is to decide on the level of authority you want your organization’s managers to have. You must then choose how much delegation to allow within that authority level. Be sure to keep the needs of your managers in mind at all times. You should also ensure that the delegation provided is appropriate to the task at hand. We can accomplish it by carefully considering each manager’s capabilities and strengths and the organization’s overall objectives.

What happens if the manager’s span of control is not optimum?

If the manager’s span of control is not optimum, several undesirable outcomes can occur. For one, the manager may not get to follow through on projects or tasks, leading to frustration and decreased productivity. Additionally, the manager may not be able to get accurate feedback from subordinates. This can also lead to frustration and reduced productivity. Furthermore, if the manager does not have the optimum authority to get things going, the chances are that there will be a lot of rivalry and infighting within the team. In the long run, this will harm the morale of the team and the overall performance of the organization. Many other issues can turn up if managers’ span of control is not optimum. If the manager’s span of control is not optimum, it can lead to communication problems, micromanagement, and inconsistency. Communication problems can arise if the manager cannot keep track of all the employees and their tasks. Micromanagement can occur if the manager feels the need to oversee every job that is being done to ensure it is done correctly. In addition, if the manager’s span of control is too large, it can lead to inefficiency in the workplace. This is because the manager won’t be able to connect with each employee.
A suboptimal span of control can lead to poor communication, burnout, and low productivity.
By having a wide area of control, the manager will not be able to give each employee enough attention. It can lead to poor communication, lack of trust, and isolation among the employees. By having a narrow span of control, the manager will not be able to delegate the workload effectively. In either case, it will reduce the manager’s effectiveness. An optimum or ideal span of control will allow managers to connect with each team member. It will enable them to have a close-knit sense of how their workforce feels about the workplace. It will come with the empowerment of managers to take reasonable control of the team and manage it effectively. Further, it will lead to faster decision-making and higher effectiveness in other managerial duties. All that together proves that it is vital for managers to have an optimum and manageable span of control to effectively manage the team assigned to them.

Conclusion

Managing a team of employees can be a tremendous challenge. But it’s also an opportunity to create a legacy remembered for years to come. To create an optimum span of control for managers, it is essential to understand what this entails and how it can benefit the organization. By following the guidelines outlined in this blog, you’ll be on your way to creating an effective management system that meets the needs of your team and the company as a whole. It will guide you towards understanding how to make an optimum span of control for managers.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Download the effective delegation toolkit to create the optimum span of control in your team

Uncover smart delegation hacks that give you balance at work with your employees

Download Now

Optimal Span of Control FAQs

What is the importance of span of control in organizational structure?

Span of control is essential in organizational structure as it defines the number of subordinates a manager can effectively supervise. A wider span of control can increase efficiency, reduce costs, and foster faster decision-making. In comparison, a narrower span of control can provide greater oversight and control over individual tasks but may lead to micromanagement and inefficiencies.

How do you increase span of control?

Empowering employees to take ownership of their tasks, delegating responsibilities to capable subordinates, streamlining processes, and providing adequate resources and support help increase the span of control. Effective communication and trust are also essential in a wider span of control to ensure that subordinates are aligned with organizational goals and are equipped to make informed decisions.

What are the types of span of control?

There are two types of the span of control: narrow and wide. A narrow span of control typically involves fewer subordinates per manager, allowing for more hands-on supervision and micromanagement. A wide span of control involves more subordinates per manager, promoting decentralization, autonomy, and faster decision-making. The type of span of control depends on the organizational structure and goals.

What is the optimum span of control formula?

There is no one-size-fits-all formula for determining the optimum span of control, as it depends on various factors such as organizational goals, complexity of tasks, and employee competencies. However, a commonly used guideline is the “Rule of Seven,” which suggests that the ideal span of control is seven subordinates per manager, but it can range from three to twelve.

10 Must-Have Soft Skills for Managers and How to Build Them in 2023?

10 Must-Have Soft Skills for Managers and How to Build Them in 2023?

When it comes to management, skills are everything. And that’s why soft skills are so crucial in the job. By understanding why these skills are essential, you can become an ace manager in no time. This blog helps you develop your management skills by listing the ten most important soft skills for managers in every field. No matter your position or experience, learning how to manage people is a fundamental skill every manager should have. So read on to know more!
Table of Contents

What are the Best Soft Skills for Managers?

Soft skills are personality traits that make people team-oriented and effective problem-solvers. They include communication, teamwork, leadership, and emotional intelligence. These skills are critical for management as they help employees work well together by coordinating their activities to contribute to team goals. Soft skills for managers are essential for good communication with colleagues and subordinates, as they allow people to exchange information without resorting to verbal confrontation or hostility. Soft skill deficiencies can also lead to problems such as poor coordination of work. People often confuse soft skills of managers with behavioral skills. But both are different, and soft skills in management have broad applicability across various roles. They focus on job performance. In comparison, behavioral skills are more about the person practicing them. 

Why are Soft Skills Important for Managers? 

  • Build teams that work together smoothly: Strong soft skills help managers build teams that collaborate across projects smoothly. Through solid communication skills and an understanding different perspectives, managers can help team members come together to work irrespective of interpersonal differences. They can also jump over conflicts and tensions that hamper productivity. 
  • Conflict resolution: Managers with excellent soft skills are better equipped to manage conflicts that may arise in the workplace. They can effectively mediate disputes, provide constructive feedback, and work towards solutions that benefit everyone involved.
  • Adaptability: In today’s rapidly changing environment, managers must be adaptable and able to adjust to new situations quickly. Soft skills in management such as flexibility, creativity, and innovation enable managers to respond to unexpected challenges and changes in the business landscape.
  • Leadership: Soft skills are essential for effective leadership. Managers who possess strong soft skills are better able to inspire and motivate their team members and are more likely to be seen as approachable and trustworthy leaders. They can also build strong relationships with their team members, increasing loyalty and productivity.

Soft Skills Vs. Hard Skills in Management

As a manager, it’s important to have soft and hard skills. Soft skills of managers are essential for excellent management. Hard skills are necessary but not always enough to do the job adequately.  Hard skills differ from soft skills for managers as they are typically objective. So, unlike soft skills, they are easier to quantify and measure. Similarly, they are easier to identify and teach as well.  But, effectiveness arrives when one masters the hard and soft skills for management which are essential to their role. For example, communication is one of the soft skills of managers that can be invaluable in any workplace. On the other hand, math and data analysis are hard skills necessary for some particular jobs. To be successful as a manager or a leader, you need to develop soft skills for management through training and development and hard skills through experience and practice.

Why do Managers Need Soft Skills?

As a manager, it’s essential to develop your soft skills so you can lead. Soft skills are vital for good management because they help people work together in cooperation. They also contribute to effective communication, problem-solving, and decision-making. Moreover, dealing with many people and teams every day is a task that calls for strong soft skills. They help in navigating complex situations efficiently. Managers can use it to rapidly advance their careers by learning how to work with others. Soft skills are essential in the workplace because they allow people to work on their tasks without letting interpersonal issues steal productivity and peace. Thus, solid soft skills are needed at work to build your personal as well as professional journeys. 

The 10 Best Soft Skills for Managers in 2023

The skills necessary for excellent management are numerous and varied, but any manager should have these ten critical skills. Apart from analytical and conceptual skills, a few others are essential for great management. Just as importantly, managers must develop these soft skills for management to become truly effective. If you’re looking to embark on a career in management, start by developing these soft skills for managers and using them in your current work environment. It’ll be worth the effort!

Communication

Good communication skills are essential for effective management. It helps build trust and rapport between team members, which is crucial in any collaborative environment. Effective communication can also take place through written correspondence and emails, ensuring that all the necessary information gets to the right person at the right time. Good communication skills will help you keep track of your interactions, manage difficult situations smartly, and resolve conflicts by fostering excellent relationships. It also helps avoid the menace that miscommunication can create in any team. 

Adaptability

Adaptability is one of the key skills that great managers need. They can adapt their approach to meet the needs of any given situation, quickly assess it, and take appropriate action. It allows them to prevent problems from arising in the first place – a crucial skill in managing people and teams effectively. Being proactive rather than reactive also helps managers stay ahead of any possible issues so they can swiftly address them before they get out of hand. By constantly learning new things, good managers become more prepared for whatever comes their way, making work much easier!

Teamwork

Teamwork is essential in any organization that aims to succeed. It helps to achieve goals quickly and efficiently while enhancing communication skills and creating a sense of camaraderie. Yet, building solid relationships with co-workers can be difficult – especially if you’re not used to emotional work or working under pressure. Always put the team first and take care of their feelings, especially when you are handling difficult situations. Robust frameworks for teams to function come in handy when teams need to jump back in spirits after facing failures. Dealing with disappointments is easier together than alone, which holds for managers who wish to lead their teams through thick and thin. 

Interpersonal Skills

Listening and communication are soft skills for managers which are critical to effective teamwork. Whether you’re a boss, team player, or employee, good interpersonal skills will help you achieve your objectives. The best way to improve these skills is by practicing them regularly – in both personal and professional life. You can do this by listening to others attentively, asking questions encouraging conversation, and speaking clearly without being aggressive or defensive. It’s also important to build relationships cautiously – understanding people’s positions before trying to persuade them of yours. Finally, don’t forget that communication is not merely about speaking; active listening is equally essential. Hence, you should keep a note never to commit any of the deadly listening sins for managers! 

Problem-solving

Being able to problem-solve is an essential skill for any leader or manager. This skill enables you to work through difficult situations and get the most out of them. It also helps in negotiations, where getting what you want can be daunting. While problem-solving primarily focuses on drawing innovative solutions that please all the stakeholders, it is not limited to huge challenges. Numerous small challenges test the problem-solving skills of a manager every day at work. Hence, proactive problem-solving is essential for managers who wish to grow into successful leaders. You can test your problem-solving skills for free with Risely’s free problem-solving assessment.
Other Interesting Reads

Growth mindset

A growth mindset is a cognitive perspective that emphasizes the belief that people can achieve great things if they are willing to work hard. In contrast, a fixed mindset sees individuals as having less control over their outcomes and restricts their potential. People with a growth mindset have an expansive view of themselves and those working with them, believing they can improve their skills and ability through effort. As such, people with a growth mindset are more likely to persist in trying new things even when faced with setbacks. This attitude is critical for managers who need to foster innovation within their team members and encourage creativity in problem-solving skills to achieve success.

Goal setting 

Setting and achieving goals is an essential skill for any individual, let alone a manager. Achieving goals leads to satisfaction and increased motivation, which in turn drives success. Goal-setting is an indispensable skill in the workplace. While it is not difficult to set short-term objectives, long-term goal setting can be more daunting. To successfully achieve long-term goals, managers must develop a vision or roadmap outlining their desired outcomes. They also need to communicate this vision effectively to team members to know what’s expected of them. Finally, they must be able to stay focused in the face of obstacles and distractions – both external and internal.

Consistency and Reliability

There’s no need to be a soft-hearted management guru – being consistent and reliable is all that’s needed to be a successful manager. It means showing up when needed, doing your job correctly, and following through with commitments. Managers must set good behavior in their teams by leading by example. For this, you have to be consistent in everything – from showing up every day to giving your best in each task. If someone doesn’t live up to your high standards, be willing to set boundaries and manage them effectively. Being dependable is also vital – if someone can’t rely on you, they’ll have difficulty functioning in your team. With these soft skills in place, you’ll be on your way to success. 

Empathy and Sensitivity

Managing people effectively is one of the critical skills for outstanding leadership. And to be a great manager, you must be empathetic. These two qualities allow you to understand how others feel and act accordingly. It makes interactions more productive and positive, leading to a better environment for all involved. With empathy and sensitivity at the helm, you’ll be able to manage everyone positively. They are crucial skills for managers who want to build long-term relationships with their teams, above and beyond professional connections.  Read more: Sympathy And Empathy At Work: Approaching As A Manager

Conflict Resolution 

Leading and managing people is a skill that requires hard work and practice. Conflict resolution, or the ability to deal with disagreements calmly, is one of the essential skills for great management. Although unintended, conflicts and resistance are a part of workplace culture. Managers should be able to avoid personal attacks and stay calm under pressure. This can be learned and practiced through experience and practical tips. Furthermore, overcoming conflicts and pushing through changes smoothly will make you the great manager that any team would like to have. 

Soft Skill Training for Managers: How to Improve Soft Skills?

Building soft skills is not a process as straightforward as hard skills! It takes much more effort from the professional wanting to become a great manager. A few ways to get soft skill training as a manager are:
  • Training Workshops and Seminars: Various workshops and seminars are held for managers focusing on developing essential soft skills in management. These are typically conducted by industry experts and professionals who have built expertise in the area. However, they are generally short-term and thus fail to create a long-lasting impact. 
  • Coaches & Mentors: Coaches & mentors also provide soft skills training to their charges. These instructions are primarily based on experience. This method relies heavily on a good relationship between the manager and their guide, which can be challenging to establish. 
  • Online coaching: Managers can access soft skills training online through remote and now AI-enabled platforms, which curate a large body of resources. They are available per the manager’s feasibility and cater to the unique challenges they face. 
You can check out Risely today for a free 14-day trial into AI-enabled leadership coaching explicitly designed for you! With customized learning journeys, toolkits to guide you through challenges, and assessments that track your progress, Risely jumps people management traps with you – one day at a time. Get started now! 

Conclusion

Having the right soft skills for management can make a big difference in your career. They will help you to build relationships with others and manage them effectively. By being a master of these essential soft skills for managers, you’ll be able to understand the best ways to manage your teams effectively. It will improve performance and productivity – essential ingredients of success for any team. With soft skills of managers at the forefront and hard skills backstage, managing people becomes much easier!

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Test your communication skills today with a free self-assessment for managers?

Take the free communication skills self-assessment for managers to identify your blind spots and overcome them.

Start Now

Soft Skills for Managers FAQs

Why are soft skills essential at work?

Managers need soft skills at work to smartly navigate challenging team situations. They assist managers in overcoming interpersonal issues that can hamper team productivity, such as personality conflicts and misunderstandings. Beyond hard skills, soft skills help identify problems and spot barriers tp development.

How to improve managerial soft skills?

The key to improving soft skills as a manager lies in continuous practice and assessment of skills. In addition to focusing on applying soft skills in real-life situations, you can also assess your soft skills with tools such as leadership assessments by Risely. Also, take feedback and learn from your peers.

What are the benefits of soft skills at work?

Soft skills create efficient managers who are not only technical experts but also manage teams practically. They know how to create a positive atmosphere where productivity rises. Also, soft skills enable the personal growth of managers by guaranteeing better conflict resolution, communication, and emotional intelligence.

What are the most important soft skills to have for a manager?

The most important soft skills for managers include communication skills, adaptability across different situations, a growth mindset, empathy and sensitivity toward others, conflict resolution in teams, and problem-solving skills.

Decoding Problem Statements for Managers: Examples and Free Template

Decoding Problem Statements for Managers: Examples and Free Template

As a manager, identifying and solving business problems is essential to your role. But where do you start? This is where problem statements come in – they allow you to clearly define the problem, its context, stakeholders involved, goals to achieve, and metrics to measure success. In this blog post, we will help you understand what a problem statement is, when to use it, and how to write one. We will also provide five examples of effective statements of problems to help you get started. So whether you’re new to management or looking to improve your problem-solving skills, keep reading to learn more about writing good problem statements.
Table of Contents

What is a Problem Statement?

In the words of Alok Das, a senior change management professional, “a problem statement is the change maker’s secret tool.” Introducing a problem and its root cause is crucial for identifying and solving business challenges. A problem statement gives managers a clear definition of the issue, which helps them stay focused on the underlying problem rather than getting caught up in addressing symptoms. A good problem statement should be specific and measurable while providing context to explain why the issue is essential to solving it. By using well-crafted problem statements, managers can gain guidance and inspiration when developing their own for specific challenges.

When can you Use a Problem Statement?

When faced with a business problem, it can be challenging to identify the root cause and determine the most effective solution. This is where problem statements come in handy. A good statement provides a clear and concise overview of the issue that needs to be addressed, making it easy for stakeholders to understand the problem and work towards finding a resolution. Some situations where problem statements can be super helpful include: 
  • Project management: Managing a project begins with clearly identifying your goals and challenges. A problem statement is an excellent tool for project managers as it encapsulates all the aspects and provides a starting point for the team. 
  • Conflict resolution: Resolving conflicts when your entire team is already enmeshed sounds like a terrible headache. Problem statements can offer much-needed clarity in such scenarios.
  • Strategic planning: Strategic planning begins with a clear understanding of your goals and the hurdles on the way – making evident the need for an effective problem statement to help managers. 
  • People management: People management challenges such as high turnover or hiring difficulties can be resolved systemically with the help of problem statements. HR professionals can use them to address issues that are hard to characterize in daily parlance.
Thus, a problem statement is your buddy to start with whenever: 
  • You are wondering where to get started 
  • You are unsure of the root cause of an issue 
  • Your team needs clarity (cross-functional projects, a new competitor, market changes, etc.) 

Components of a Problem Statement

The five components of a problem statement come together to create a compelling brief. As a manager, you should ensure that all areas are adequately covered and given their due weightage to ensure that the statement portrays the issues accurately. Let’s discuss each of them in detail below:

Component #1: Problem summary

Highlighting the issue at hand, a problem summary is essential to a well-structured problem statement. It clearly and concisely describes the problem while avoiding vague or general comments. The summary should also be relevant to the team’s objectives and goals, providing enough information for readers to understand the problem’s impact. A practical problem summary can help your stakeholders understand the need to address the issue while setting a foundation for identifying possible solutions.

Component #2: Problem context

Effective problem-solving requires a clear understanding of the issue’s context. The problem context provides a comprehensive view of the problem, outlining its history, scope, and relevant factors that contribute to the present situation. By considering various internal and external influences that impact the problem, stakeholders can build an accurate understanding of the issue and develop practical solutions. Therefore, in writing good statements, you should define the problem in terms of its broader context so that all concerned parties can understand the underlying causes of its persistence.

Component #3: Stakeholders

When crafting a problem statement, it’s essential to identify and define the stakeholders involved. These stakeholders can be internal or external, including employees, management, customers, suppliers, or the local community. You can prioritize solutions and meet its needs by clearly defining the stakeholders and their interests. Considering all relevant stakeholders is important to avoid overlooking potential solutions or exacerbating the problem by neglecting certain groups.

Component #4: Goals

The goals component of a statement is a critical aspect that outlines the desired outcome. It provides you a clear direction for developing effective solutions and achieving results. By using SMART criteria– specific, measurable, achievable, relevant, and time-bound-, your goals can be well defined, making them easier to achieve. The goals should align with the organization’s objectives and consider any constraints or limitations that may impact achieving them. Clear goals help teams focus efforts on finding the most effective solution while ensuring that everyone involved works towards a common goal.

Component #5: Metrics

Metrics are crucial to a problem statement as they help measure the problem’s scope and severity. They provide a clear and measurable way to track progress toward resolution while also quantifying the impact of the problem on stakeholders. For example, metrics such as cost savings, productivity improvements, or customer satisfaction ratings can be used to set specific goals and objectives for resolving the problem. By choosing metrics that align with organizational priorities, your problem-solving efforts can be focused on achieving the most impactful results. Ultimately, incorporating metrics into a statement helps you ensure that solutions are practical and meaningful for all stakeholders involved.
Other Interesting Reads

5 Types of Problem Statements for Managers

#1: The Status Quo Problem Statement

Many teams face challenges that hinder productivity, customer satisfaction, or revenue growth. The status quo problem statement is a powerful tool for identifying areas of improvement and initiating change. This type of statement sets the context by describing the current state of the issue. It highlights the gap between the desired outcome and the current situation. By articulating what is not working well, managers can motivate their teams to search for solutions and improvements that can help them achieve better results.

For example: Employees at our company are using outdated software to perform their daily tasks. This is causing inefficiencies in the workflow and leading to longer processing times, which is impacting our productivity and customer satisfaction

#2: The Destination Problem Statement

When setting goals, it is essential to have a clear understanding of the desired outcome. The Destination Problem Statement provides this clarity by defining specific objectives that need to be achieved. Whether aiming to increase sales or improve customer satisfaction, this statement helps identify the target audience, available resources, and potential obstacles. For example, if your company seeks to expand its market share in a new region, the Destination Problem Statement outlines the necessary steps to achieve this goal. You can develop effective strategies to reach the destination by clearly defining it.

For example: Our organization aims to become a leader in sustainable business practices. However, we currently lack a comprehensive sustainability strategy and are struggling to achieve our sustainability goals.

#3: The Stakeholder Problem Statement

When addressing a problem, it’s essential to consider the perspectives of all parties involved. The Stakeholder Problem Statement provides a framework for doing just that. By identifying the needs and concerns of key stakeholders of the issue, this approach ensures that solutions satisfy their requirements while working towards the overall goal. In addition, this statement facilitates effective communication and collaboration among stakeholders, fostering a sense of shared purpose and joint ownership of the solution.

For example: Our customers are experiencing long wait times and delays when trying to reach our customer service department. This is causing frustration and dissatisfaction, leading to a decline in customer retention and loyalty.

#4: The Solution-Focused Problem Statement

A solution-focused problem statement can e an effective approach when solving complex problems. Starting with acknowledging the current situation and shifting towards a positive direction by envisioning a desired outcome, this problem statement encourages brainstorming and creative thinking to find practical solutions. It helps break down barriers and inspire action, mainly when the problem seems overwhelming or complex. With a focus on solutions, this approach promotes progress and helps to achieve specific objectives.

For example: Our sales team is struggling to close deals due to a lack of product knowledge and inadequate sales training. By providing additional training and resources to our sales team, we can increase their confidence and ability to close more deals.

#5: The Need-Gap Problem Statement

Launching a new product or service can be challenging, especially when there is significant competition in the market. The Need-Gap Statement effectively addresses this challenge by identifying the unmet needs of your people. This statement helps teams develop unique solutions that meet the specific requirements of their target audience. By conducting thorough research, teams can gain insight into the gaps in their processes and create a solution that caters to those needs. 

For example: Our target market is seeking a product that is affordable, eco-friendly, and effective. However, there are currently no products on the market that meet these criteria, creating a gap in the market that our company could potentially fill.

How to Write a Problem Statement?

Introducing a compelling problem statement is crucial to solving strategic problems efficiently. Stakeholders can develop a shared understanding and work towards a common goal by clearly defining the problem and its impact on the organization. However, crafting an effective problem statement requires careful consideration and a systematic approach. In this section, we will explore the steps involved in writing a comprehensive statement that reflects the root cause of the issue and identifies potential solutions.

Step 1: Gather the facts

Before crafting an effective problem statement, it’s vital to understand the problem clearly. How can you do that? Step 1 is all about that. Talk to all the relevant stakeholders, get in touch with your team, and bring all these inputs to the table before you move further. These crucial insights provide multiple perspectives and help identify the root cause of a problem. With a thorough understanding of the problem, you can craft a well-written statement that accurately defines the issue and provides direction for future solutions. There’s no right way to get this done. The best approach would involve authentic and open communication with every relevant person in the matter. You can also opt for surveys and interviews to gather more data in quantity or quality. At the end of this stage, all your basic questions about the context should be clear.

Step 2: Frame the problem properly

Framing the problem accurately is essential to identifying practical solutions. By clearly defining the problem and its impact on stakeholders or the team and considering all underlying causes, you can begin to formulate an effective strategy. Moreover, a well-formed problem statement saves you from the trap of heuristics and biases that hurt your judgement. It’s essential not to make assumptions or jump to conclusions about the problem with proper analysis. You should also consider how the issue aligns with your organization’s goals and values. By framing the situation carefully, you can improve your chances of finding a solution that addresses it effectively while avoiding unnecessary complications.

Step 3: Keep asking why (and check in on the progress)

Asking “why” repeatedly is a powerful technique for problem-solving. It allows you to delve deeper into the underlying causes of a problem instead of just addressing its symptoms. Using this approach, you can get to the root cause of the issue and create more effective solutions. Checking progress periodically is also important to stay on track and adjust your approach if necessary. Measuring specific metrics or outcomes is crucial to gauge success, and continuously refining your statement based on feedback and progress can lead to better results. Keep these points in mind when crafting your problem statement and approaching any challenges that may arise.

Problem Statement Examples for Managers

Problem Statement Example for L&D Manager

A large software development company is experiencing a decline in employee productivity and an increase in employee turnover. The company values continuous learning and development.
  • Objectives: The L&D manager, Amy, aims to identify the root causes of decreased productivity and higher turnover rates and develop a plan to address these issues.
  • Actions: Amy will conduct surveys and interviews with employees, review training and development programs, analyze performance data, and collaborate with HR to design targeted training interventions. She sums up her findings in a problem statement shared below.

“Our organization is experiencing declining productivity and increasing employee turnover. We aim to identify the causes, design effective learning and development interventions, and reduce turnover by 20% within the next fiscal year.”

This problem statement helps the L&D team understand what issues are hurting them. Amy also further clarifies how they will solve it, adding more surety on the future steps to take in a realistic and timely manner.

Problem Statement Example for Healthcare Manager

A hospital’s emergency department struggles with long patient wait times, overcrowding, and staff burnout. Patient satisfaction scores are declining, and the hospital’s reputation is at risk.
  • Objectives: The manager, Jack, aims to reduce patient wait times, alleviate overcrowding, and improve staff morale and patient satisfaction.
  • Actions: Jack will conduct process mapping, gather feedback from staff and patients, analyze historical data, and collaborate with the nursing and medical teams to implement changes in workflow and resource allocation. He crafts the following problem statement to get started.

“Our emergency department faces challenges related to patient wait times, overcrowding, and staff burnout. We aim to reduce patient wait times by 30%, decrease overcrowding, and improve patient and staff satisfaction scores within the next six months.”

With the help of this problem statement, Jack identifies the problems they are facing and up to what extent – therefore providing his team the clarity needed to plan the future course of action. He also specifies which areas are specifically facing issues.

Problem Statement Example for Sales Manager

A regional sales team in a retail company consistently falls short of its sales targets. The company is experiencing a decline in revenue and market share.
  • Objectives: The sales manager, Rose, aims to identify the reasons behind the sales team’s underperformance and develop strategies to boost sales and revenue.
  • Actions: Rose will analyze sales data, conduct sales performance reviews, and engage in one-on-one discussions with the sales team to understand their challenges. Additionally, they will collaborate with the marketing department to align strategies. To get started, Rose creates this problem statement.

“Our regional sales team is consistently falling short of sales targets, resulting in decreased revenue and market share. We aim to identify and address the underlying causes and implement strategies to increase sales by 15% within the next quarter.”

This problem statement by Rose highlights and clarifies the problem that is leading to a negative impact on the team. It identifies the root cause and also starts the process of realistic goal-setting with the team.

Problem Statement Example for IT Project Manager

A software development project is consistently missing project deadlines and the quality of the delivered software is subpar. This negatively impacts client satisfaction and causes financial losses for the IT company.
  • Objectives: The IT project manager, Andrew, aims to identify the root causes of missed deadlines and poor software quality and implement strategies to ensure project timelines are met and software quality is improved.
  • Actions: Andrew will conduct a project review, analyze historical project data, perform code reviews, evaluate testing processes, and collaborate with the development and QA teams to implement better project management practices. Finally, Andrew sums up the problem statement as follows.

“Our software development projects are consistently missing deadlines and delivering subpar quality software. Our aim is to identify the causes, optimize project management processes, improve software quality, and ensure projects are completed on time, meeting client and user expectations.”

In Andrew’s final problem statement, we can see him listing the issues that the team is facing. He talks about the next steps, i.e., identifying why it is happening and what actions to take for improvement. In this process, he also ensures that their priorities are outlined.

Problem Statements Template for Managers

Writing problem statements is a very effective tool for managers. But sometimes, it can be tricky too. Worry not; we are here to help you out. As we noted, writing a statement involves three steps. It starts with information gathering and building the context in which the problem exists. Further, you also need to keep an eye on the changes as they happen and keep adapting. Based on this process, you will come up with five key aspects: 
  • Your/ your team’s identity 
  • Your goals 
  • The hurdles on the way 
  • Why those issues are arising 
  • How are those issues impacting you 
Upon combining these five aspects, you can derive the problem statement that offers clarity in concise terms. The free problem statement template below sorts this out for you! 

Leadership Problem Statements Examples

Team Communication
Problem Statement: “Communication breakdowns within our team are leading to misunderstandings, missed deadlines, and decreased collaboration. We need to establish efficient communication channels and protocols to enhance team coordination and project outcomes.” Team Skill Development
Problem Statement: “The skill gap within our team is affecting our ability to deliver high-quality results. We must implement a structured skill development program to upskill team members and align their capabilities with project requirements.” Team Motivation and Engagement
Problem Statement: “Dwindling team motivation and engagement levels are impacting overall enthusiasm and creativity. We must develop initiatives that foster a positive team culture, boost morale, and inspire innovative thinking.” Delegation and Workload Balance
Problem Statement: “Uneven distribution of tasks and responsibilities is leading to burnout for some team members, while others have underutilized skills. We need to refine our delegation process to ensure a balanced workload and promote individual growth.” Team Diversity and Inclusion
Problem Statement: “Lack of diversity and inclusion initiatives within our team can limit perspectives and hinder creativity. We need to cultivate a diverse and inclusive environment that values different backgrounds and encourages open dialogue.” Succession Planning
Problem Statement: “The absence of a succession plan poses a risk to our team’s stability and continuity. We need to identify and groom potential leaders within the team to ensure a smooth transition and sustained performance.”

To sum up

A good problem statement can be one of the most effective resources for a manager. With the help of a problem statement, leaders can visualize long-term solutions for the issues that constantly bug their teams. This blog has provided examples of problem statements and a free template to achieve these remarkable results with your team, too. So, start today and build your team’s success step by step.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Sharpen your problem-solving skills to unleash your true potential.

Become the manager you have always wanted to be – test your problem-solving skills and defeat hidden issues.

Start Now

Problem Statement for Managers FAQs

What is a problem statement in management?

A problem statement in management is a clear, concise, and detailed description of an issue or challenge that an organization is facing. It defines the problem, explains its impact, and provides a rationale for why it needs to be solved. A well-crafted problem statement is a critical first step in the problem-solving process for managers and can help focus efforts towards finding a solution.

What are the 3 parts to the problem statement?

The three parts to a problem statement are: (1) the problem itself, clearly and concisely defined; (2) the context or background information of the problem; and (3) the significance or importance of the problem, highlighting why it needs to be addressed.

What is an example of a problem statement in management?

An example of a problem statement in management might be: “The team is experiencing a decrease in customer satisfaction ratings, as evidenced by a decline in repeat business and an increase in customer complaints. This problem is negatively impacting the team’s reputation and revenue. It is important to identify the underlying causes of the decline in customer satisfaction and implement solutions to improve the customer experience.”

Assertive Communication for Managers: 5 Hacks to Master the Skill

Assertive Communication for Managers: 5 Hacks to Master the Skill

A manager’s communication skills can make or break the success of an organization. From leading others and making crucial decisions to building effective teams, managers play a vital role in the success of an organization. Managing people, delivering feedback, and developing team members are some of the fundamental management tasks managers need to complete successfully for an organization to thrive. According to management gurus, the assertive communication skills of a manager are essential in fostering a culture of open communication and mutual respect within a team. Unfortunately, though many employees seek out their leadership for guidance, there is often a lack of clarity surrounding assertiveness as a management strategy in the work environment. In this blog, we’ll explore what assertive communication is and why managers need to communicate assertively. We will also look at some of its unique applications and mistakes individuals can make while practicing it.
Table of Contents

What is assertive communication?

Assertive communication is a style of communication that involves setting boundaries, owning your feelings, and being clear and concise with your messages. It’s about being respectful and honest in your communication rather than trying to be aggressive or passive-aggressive. While assertive communication can be seen as lacking sympathy toward others and missing out on many perspectives, empathy is the key principle of assertive communication. It involves understanding another person’s perspective and considering that while writing or speaking. Another important principle of assertive communication is clarity and fairness. It consists in being open and direct when communicating, ensuring others understand your point of view clearly and unambiguously. Essentially, assertive communication is about setting boundaries and standing by them. It involves discussing issues directly rather than ignoring or avoiding them.

Assertiveness at work for managers

Managers and leaders are often in the position to direct operations. But, as the pivotal points of their teams, these professionals can find themselves unfairly taking up the burden of their entire teams. Managers who lack assertiveness frequently do fire fighting jobs within their teams and miss out on building productivity. They fail to be clear about plans and might leave the team confused, too, as the team members cannot have faith in a leader who appears unsure of their objectives and actions. In such cases, the managers cannot guide others and build trust in teams – leaving the idea of becoming an influential leader behind. Assertiveness is needed in managers at work to put clarity and cohesion into their teams. Managers must be assertive at work to be distinguished leaders and motivators. Assertiveness is a personality trait that involves being confident, clear, and direct when dealing with others. It helps them become credible leaders and hold others accountable.

Examples of assertive communication

A manager notices that one of her team members is consistently missing deadlines for essential projects. So she schedules a one-on-one meeting with the team member to discuss the issue. During the meeting, the manager uses assertive communication by clearly stating the problem (missing deadlines) and expressing her concerns directly but respectfully. She also actively listens to the team member’s perspectives and acknowledges any valid points they raise. The manager then sets clear expectations for the future by outlining the consequences of continued missed deadlines and agreeing on a plan of action to ensure they are met. She ends the meeting by reiterating her confidence in the team member’s ability to meet the expectations and her willingness to support them in doing so. This example shows the manager using assertive communication to address a problem in a direct, respectful, and solution-focused way.

What are the assertive communication styles?

Assertive communication typically centers around the following elements of communication:
  • Confrontation: It is used when a person openly and explicitly confronts another person or issue. This style is often used for assertiveness when someone feels they have been wronged, leading to anger and argumentation.
  • Negotiation: It involves using persuasion techniques and logic to reach an agreement with someone else. It consists in taking time for deliberation, trying different approaches until one gets a response, then proceeding from there based on what was agreed upon rather than imposing one’s will immediately.
  • Influence: It uses social proof looking to others for guidance and inspiration, and emotional appeal to change or persuade someone. It often involves a personal connection and the use of persuasive language.
  • Disclosure: It happens when someone shares something unique about themselves without expecting anything in return. Managers can use it to build trust with their teams, show vulnerability, and gain support from the other person.
  • Feedback: The feedback style of communication gives constructive criticism that aims at helping the individual improve their skills AND meets the individual’s needs on a personal level. Constructive feedback comes from a place of authority and the ability to provide support.

What are the 3 Cs of assertiveness? Principles of Assertive Communication

Assertiveness is a skill that can be learned and improved over time. It involves assertive communication to voice your opinions, ask questions, and constructively express your feelings. The three Cs of assertiveness are confidence, clarity, and control. These are essential in assertive communication, as they help you express yourself while respecting other people’s needs and boundaries. Assertive communication involves using all three of these Cs to achieve your goals.

Confidence

Assertive communication starts with confidence. When you are confident in what you want and how you want to do it, others will respect your ideas. An assertive communicator is comfortable in putting their ideas in front of an audience which can raise questions and even straight up reject them. In addition, you should feel comfortable speaking up when something is not going according to plan or when you have a different opinion from someone else. In addition to measured use of language, confidence is added to communication with the help of solid nonverbal communication, such as maintaining eye contact and speaking at a good pace.

Clarity

The second key element of assertive communication is clarity. Assertive communication puts clear messages with the help of language and other tools. It avoids vague notions and terms, which can leave the receiver confused. On the other hand, assertive communication shows clarity of ideas in the speaker and lends it to the other party.

Control

The final key element of assertive communication is controlling your emotions. It means that you always remain in charge of your thoughts and feelings. When you can do this, it makes it easier for others to understand what you’re trying to say, even if they disagree. Controlled behavior also shows that the speaker respects their listener and desires a constructive dialogue rather than confrontation.
Learn more “Assertive Communication Skill: The 3 Cs Of Assertiveness For Managers“

Assertive vs. Aggressive communication

Assertive communication is a style of communication that involves expressing your feelings and needs positively and constructively. It is often compared to aggressive, more direct, and confrontational communication. Assertive communication believes in respecting both parties’ opinions and allowing each to get space for their concerns. Aggressive communication lacks this mutual exchange and instead relies merely on putting one’s needs forward. Assertive communication is a type of communication that requires individuals to speak clearly and firmly without aggression or threats. Assertive communication can build relationships with others and address workplace issues. Managers can achieve this by identifying and understanding one’s feelings and listening to the other person without judgment. Assertive communication seeks to build trust and respect between the two parties, while aggressive communication can destroy faith and lead to conflict. Check out “Assertiveness vs. Aggressiveness: How to be an effective leader?“
Other Interesting Reads

Why is assertive communication an effective strategy for managers?

Assertive communication is a proactive approach to problem-solving that involves setting boundaries, communicating effectively with others, and enforcing mutual respect and accountability. It helps overcome misunderstandings and build trust between individuals by ensuring that everyone has an opportunity to voice their opinions and perspectives without feeling dismissed or misunderstood. Assertive communication is also essential for managers striving to be successful in their roles because it helps foster a climate of openness and honesty among colleagues. By embracing assertiveness in their daily interactions, managers can foster a positive work environment where every voice is heard, opinions are valued, and mistakes are acknowledged and rectified. In totality, assertive communication sets effective leaders apart from other team managers. They are sure of their ideas and plans and communicate effectively to keep their team moving in a cohesive direction.

Assertiveness in leadership

Assertive communication is a style of communication that focuses on getting the message across clearly and directly concerning the listener’s needs and concerns. Leaders often use it to assert their authority and resolve conflicts constructively and diplomatically. Leaders who opt for an assertive communication style build effective teams as they can infuse the atmosphere with confidence and clarity, along with controlling the direction in which the team is headed. In totality, assertive communication is an essential skill in good leadership.

When should a manager use Assertive Communication? Let’s look at some scenarios

  • Setting Expectations: When a manager needs to clarify expectations, assign tasks, or define goals for team members, assertive communication helps ensure that everyone understands what is required without being overly aggressive or passive.
  • Giving Feedback: Providing constructive feedback is a critical aspect of a manager’s role. Assertive communication allows managers to deliver feedback in a clear, respectful, and straightforward manner, focusing on specific behaviors or performance issues.
  • Conflict Resolution: When conflicts arise within the team or between team members, assertive communication helps managers address the issues directly, express their concerns, and facilitate open discussions to find mutually agreeable solutions.
  • Expressing Concerns: Managers should use assertive communication when they have concerns about team performance, project timelines, or any aspect of the work environment. It enables them to voice their worries professionally and proactively.
  • Find more here: 15+ Assertive Communication Examples and Scenarios for Smart Managers

Mistakes to avoid in assertive communication

Assertive communication is a strategy that is used to communicate effectively with others. It involves communicating honestly and clearly without resorting to threats or aggressive behavior. When assertive communication is appropriately used, it can be effective in building rapport, achieving goals, and improving relationships. However, assertive communication is not always effective. There are inevitable mistakes that managers commonly make when using assertive communication. Some common errors in assertive communication that you should avoid are:
  • Not listening to others
  • Acting hostile
  • Not focusing on body language
  • Becoming emotional
  • Not expressing vulnerability at all
Check out 12 assertive communication examples to help you stand out

How to develop assertive communication skills?

There is no one-size-fits-all answer to this question, as it will vary depending on your personality and situation. However, some tips that may help you develop assertive communication skills include:

Control your emotions, and let logic lead

Becoming more aware of your emotions is essential to effective assertive communication. It is crucial to identify when you are starting to become emotional and take a step back to regain composure. Assertive communication requires managers to take care of their emotions and offer a well-thought and rational response – even when situations go awry.

Focus on what others are saying

Learning to listen attentively is also critical to becoming an excellent assertive communicator. When you listen attentively, you are taking time to understand the other party, which eventually helps you frame a good response. Being assertive is often conflated with overconfidence due to errors, but it does not stand for not listening to the other party at all! Check out “Assertive Communication Training For Managers In 5 Clear Steps“

Put confidence in your ideas

When you are assertive, it is vital to be sure of your position. However, this does not mean you should come across as arrogant or presumptuous. Instead, ensure that your assertiveness is backed by solid logic and fact-based information. An excellent way to do this is to research the topic before offering a suggestion or opinion – even if it’s something that you think others will want to hear.

Become a well-rounded communicator

Being assertive requires good verbal communication skills and involves a whole deal of body language and nonverbal communication. In addition to putting across ideas clearly and concisely using straightforward language, managers need to adopt the appropriate body language and gestures to complement the message.

Identify your boundaries

A good assertive communication style also involves setting boundaries. For example, when you feel someone pushing too hard or going against your wishes, it’s important to be assertive and limit the interaction. This way, you can preserve your emotional state as well as ensure that all interactions are practical and beneficial for both parties involved.

Free assertive communication assessment for managers

Are your assertive communication skills ready to make you an impeccable leader? Check now for free with Risely’s assertive communication assessment for managers. The free assertive communication assessment for managers sheds light on your assertive communication skills – highlights what makes you stand apart and what holds you back as you lead your day with your team. In addition to pointing out the areas that need work, the free assertive communication assessment for managers also lays roots for a learning journey to overcome all your people management problems. To start winning with your team today, get started with Risely. Risely is every manager’s buddy in overcoming people management challenges in their teams. Along with assertive communication, Risely helps leaders develop essential leadership skills critical to combating the typical issues that hold back teams. So if you find yourself fighting many fires or internal conflicts, stay rife in your team – sign up for Risely today for free! Check out more resources here: Assertive Communication Training For Managers In 5 Clear Steps

Conclusion

It is proven that assertive communication skills empower people to express their feelings and needs in a healthy and effective way. By learning how to listen assertively, you can help others feel understood and respected. This can create a more trusting environment at work, which will help you build stronger relationships and foster more effective communication. However, first, you need to become a better listener. If you aren’t satisfied with your current listening skills, this self-assessment could help. The knowledge is yours!

How assertive is your communication?

Test your assertive communication skills now for free with a self-assessment for managers 

Start Now

9 Workplace Communication Problems: How Can Managers Beat Them?

9 Workplace Communication Problems: How Can Managers Beat Them?

Communication is one of the critical components of teamwork. It allows individuals to share ideas and feedback, build relationships, and cooperate effectively. Unfortunately, communication problems in the workplace can hamper managerial efficiency and impede team productivity. To help you overcome communication challenges and improve workplace synergy, read for free tips on improving communication skills.
Table of Contents

How do Communication Problems in the Workplace Affect Managers?

Communication problems can seriously affect managers’ ability to manage their teams and carry out their responsibilities effectively. Communication problems lead to misunderstandings and frustrating interactions, which can impact team productivity and morale. In addition, ineffective communication can also cause managers to make bad decisions, which could lead to conflict and even unfair treatment towards some employees. They impair the flow of information and generate disturbed workflows that hurt the team’s productivity. As a result, the growth prospects of a manager are set to suffer. In totality, the impact of communication problems can be seen in the following signs, which ultimately keep the teams away from their objectives: Read more: 7 Great Effective Communication Hacks Every Manager Needs (With Examples)

What are the Common Communication Problems in the Workplace?

Workplace communication problems can range from limited verbal communication to poor teamwork. Misunderstandings, lack of trust, and failed negotiations can also cause them. A poor communicator can be prone to many of these issues. The best way to solve communication problems is through practical communication skills and learning how to problem-solve. That way, you can work through issues and find mutually beneficial and satisfactory solutions for all parties involved. Let us begin by understanding some common communication problems in the workplace that disrupt a manager:

Inactive listening

Passive listening is one of the most common communication problems in the workplace. It occurs when people pay attention to what another person is saying but don’t engage with them. It leads to misunderstandings and conflict. There are several ways to overcome this problem in the workplace. One way is to actively contribute to a conversation by asking questions or providing feedback about what has been said, whether verbally or nonverbally. Another way is to avoid listening to others when you have something important that you want to share. Instead, take the time before a meeting or conference to prepare your thoughts and outline your goals for the discussion. By actively contributing to conversations at work, you can improve your communication skills and ensure smoother relationships with your colleagues. How does it differ from active listening? Read more about active listening here.

Aggressive behavior

Aggressive behavior can limit workplace growth and prevent progress from being made. It can lead to a hostile work environment that is difficult to navigate. In addition, it can be costly and time-consuming for managers and employees. Several signs of aggressive behavior often indicate an issue that managers must address. For example, employees constantly interrupting others or talking over them in meetings could indicate aggressive behavior. Additionally, employees may exhibit unprofessional behaviors if they take credit for others’ work or make rude comments. The best way to address aggressive behavior in the workplace is to address it before it becomes too severe. By listening carefully to what is going on around you and taking action when necessary, you can help foster a positive workplace culture and make progress towards your goals in productivity and efficiency. If you are a manager who feels that they are falling into the trap of aggressive behavior to appear more confident, learn more about assertiveness. Assertive communication is helpful for managers and leaders to get their point across without taking over others in the conversation.

Biases

When it comes to communication, everyone has their own biases. These biases can limit the effectiveness of our communication and lead to conflict. For example, miscommunication can occur when one person misunderstands another person’s intentions or actions. A horn effect can lead a manager to always assume mal intention in a team member without reason. Miscommunication can also occur due to a lack of trust, mutual respect, empathy, or listening skills. All these issues stem from our internal biases, making it difficult to accurately understand and respond to others. The problem is compounded when different groups of people interact in the workplace. The solution is understanding and acknowledging biases so managers can actively work on challenging their impact.

One-way communication

One-way communication is a type of communication in which the sender only communicates with the receiver without any feedback or response from the receiver. It often happens when the sender is unwilling or unable to accept an answer. Instead, they keep on going on about their points. This type of communication leads heavily damages relationships in the workplace. Managers are prone to developing a habit of one-way communication as they frequently assume the role of a leader. At times, demotivated team members might also enable one-way communication by not providing any response. In such situations, the manager needs to ensure that they are engaging their teams effectively in conversations and projects in general. They can ask for feedback, input, ideas, and opinions from the team members to keep them involved.
Other Interesting Reads

Miscommunication

Miscommunication can occur when people misunderstand each other or when one party is not correctly conveying their intentions. It can be hard to figure out what caused the miscommunication, but often it is a result of a misunderstanding or a lack of communication skills. Miscommunication commonly happens in workplace settings when all the parties do not share the same context and background information required to accurately process a piece of communication. It can also occur due to differing cultural backgrounds, wherein the same symbol can create two entirely different interpretations. Miscommunication is among the most common communication problems that managers face. Hence, the solution is to view the matter from the receiver’s perspective and set the tone of the communication accordingly. Furthermore, managers can take additional steps to ensure that team members are appraised of the developments. For instance, they can provide notes and background information before meetings to ensure they can directly jump to the pertinent matter and no one faces difficulty in understanding it.

Lack of communication mechanism

Communication problems can be a significant obstacle to growth. Lack of communication can lead to misunderstandings and conflict. Without a functional communication mechanism, teams can fall into chaos as there would be no clear line to follow. In addition, it causes inefficient workflows and poor performance. Communication skills need to be developed to address this problem, and team managers must implement a communication plan. This plan should include creating channels for feedback, establishing clear roles and responsibilities, and regularly communicating goals and objectives. Another solution is creating communication channels such as meetings, email chains, and social media groups. These channels allow for effective communication between teams and information sharing and ideas. Finally, setting up a system for feedback provides for regular reviews of the effectiveness of communication efforts.

Irregularity in communication

Irregular communication can lead to misunderstandings and conflict in the workplace. When communication is inconsistent, sharing information and coordinating activities becomes difficult. It decreases the productivity of teams and increases the stress of team members. While seemingly better than no communication, irregular communication does not allow workflows to set in. As a result, team members might find themselves unsure of the information they need to convey and how.

Proximity bias in hybrid teams

Proximity bias is the tendency to favor people nearby in space or time. It is common in hybrid teams, where team members are from different locations or times. In hybrid teams, communication is key for effective teamwork. However, it cannot be easy to communicate when team members are from different locations or times. For example, a manager might directly go to a team member in the office instead of setting up a call with a remote worker. As a result, all team members do not enjoy equal access to information and opportunity, hampering smooth workflow. To overcome this problem, hybrid teams require a lot of communication, and that too with planning. Managers can read more about proximity bias and communication in hybrid teams to overcome this communication problem at work.

Hesitation among team members

Team members may hesitate to share information when communication is irregular or delayed. Hesitation can prevent team members from coming up with new ideas and solutions. It also decreases work efficiency as teams cannot make decisions quickly. Effective communication requires a lot of planning and cooperation among team members to overcome this problem. Managers can also look into icebreakers to ensure that team members are open to communication and do not keep their thoughts to themselves. The key to resolving such communication problems is the manager adopting the role of a facilitator in communication in their teams. In addition to the communication barriers that make communication challenging for teams, these issues can typically impact managers. Often, as a result of these problems, teams lose out on productivity. Hence, managers must ensure that they are solving these communication problems in their teams.

Improve your Communication Skills for free with Risely

Communication is vital in the workplace, but communication problems can lead to misunderstandings and frustration. It can hinder team productivity and creativity if you cannot communicate your ideas and opinions effectively. This can result in poor morale and diminishing employee satisfaction. Poor communication also causes conflict and tension, negatively impacting workplace morale and efficiency. Therefore, improving your communication skills is essential to manage relationships at work better. Risely helps managers overcome communication problems with their teams and solve many other people management challenges that limit productivity. Try out Risely today to discover your hidden potential!

Conclusion

Workplace communication has become an increasingly important skill in this fast-paced professional environment. With the advancement of technology and digitization, workplace communication has changed in many ways. However, most people still find themselves facing typical communication problems at work. Therefore, learning practical communication skills is a great place to start. Besides, practicing face-to-face communication skills is vital for effective workplace communication. However, practicing actively and through assessments is best to get the most out of it.

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Deeksha Sharma

Is your communication safe from the troubles listed above?

Test your communication skills for free with a self-assessment designed for high-performing managers

Start Now

Communication Challenges at Work FAQs

What are the common communication issues in the workplace?

Common Communication Issues in the Workplace include misinterpretation, lack of clarity, poor listening, information overload, cultural differences, nonverbal misalignment, and technological glitches often lead to misunderstandings, decreased productivity, and strained relationships among colleagues.

How do you deal with communication problems at work?

Address issues promptly through open dialogue, active listening, and clarifying expectations. Use appropriate communication channels, consider diverse perspectives, and encourage feedback. Foster a culture of transparent and respectful communication.

What are the 7 barriers to communication?

7 Barriers to Communication:
Physical Barriers: Distance, noise, or lack of access to communication tools.
Semantic Barriers: Language and terminology differences leading to confusion.
Psychological Barriers: Prejudices, biases, and emotional states affecting understanding.
Cultural Barriers: Differing values, norms, and communication styles.
Organizational Barriers: Hierarchical structures or inadequate channels hindering flow.
Attitudinal Barriers: Closed-mindedness, defensiveness, or lack of empathy.
Technological Barriers: Issues with technology disrupting effective communication.

Other Related Blogs

Blog

Boost Sales and Customer Satisfaction with Product Knowledge Training

Boost Sales and Customer Satisfaction with Product Knowledge Training In today’s dynamic business landscape, where customer expectations are ever-evolving, having comprehensive product knowledge has become a cornerstone of success. Whether…
Read More

Unlocking Potential: The Power of Training Workshop for Employees Growth

Unlocking Potential: The Power of Training Workshop for Employees Growth In the ever-evolving landscape of modern workplaces, pursuing excellence is not just a goal; it’s a continuous journey. As organizations…
Read More

The Ultimate Guide to Managing a Call Centre: Top Tips Unveiled

The Ultimate Guide to Managing a Call Centre: Top Tips Unveiled In the bustling realm of customer interactions, where every call is an opportunity to shape experiences and build relationships,…
Read More

Unleashing the Potential of Lifelong Learning: A Journey of Growth

Unleashing the Potential of Lifelong Learning: A Journey of Growth Welcome to a journey that knows no boundaries and recognizes no limits—the world of lifelong learning. In a rapidly evolving…
Read More

Human Skills for Managers: The Top 10 Explained with Examples and Tips

Human Skills for Managers: The Top 10 Explained with Examples and Tips

As a manager, you are responsible for ensuring that your team is productive and meeting customer demands. But to do this effectively, you need to understand and employ the ten most important human skills in management. This blog will list and describe these human skills for managers and explain why they are so important. These skills will better equip you to lead your team and achieve success. Let’s get started by understanding what precisely human skills for managers are.
Table of Contents

What Are Human Skills For Managers?

Human skills are essential in the modern workplace. The term “human skills” is used to describe a variety of abilities that are important for success in both work and personal life. They are the abilities that allow us to interact effectively with other people. They are sometimes referred to as “soft skills” or key competencies and are characterized by our ability to relate to one another in the hierarchy and include aspects such as empathy, compassion, and authenticity. Human skills in management can be learned and developed with time and practical experience. Human skills for managers are essential for both individual and organizational success. They are necessary for handling challenges and making decisions. Therefore, human skills in management are crucial.

Why are Human Skills Important in Management?

  • Maintain good relationships with the team: Human skills are critical in helping managers build healthy relations with their peers and team members. Through effective communication and empathetic understanding of multiple perspectives, managers can ensure that they adopt fair practices in the team which are considerate toward all. It also provides that the team members can place their trust in their manager and thus work cohesively under their supervision. Building good relationships in the team also eases tensions, significantly reducing the probability of conflict and disorder in the team. As a result, a positive work environment that enables productivity is created.
  • Create influence and loyalty as a team leader: Having excellent human skills also helps managers and leaders create teams that trust their expertise and are willing to stand behind them through challenges and risky situations. Strong human skills which enable one to become the ultimate trouble-shooter and panacea for the team help solidify a manager’s indispensable role in a team’s success. They create a unique personal leadership brand and become a role model for their team.
  • Generate efficient management practices: Strong human skills in management such as adaptability and problem-solving ultimately ensure that the managers bring efficiency to the team. When problems cross the scope of technical skills and enter the arena of office politics and conflicts, the human skills of a manager come to the rescue. Similarly, good habits such as creating an organized space and presenting examples of good behaviors help managers adapt the teams toward a productive path.
There are many skills for good managers that are pivotal for team success. These managerial skills may include technical, conceptual, interpersonal, analytical, and other significant management skills. But beyond these skills, there are Human Skills for managers that also carry high importance when it comes to managerial effectiveness. An elaborated human skill set helps managers by allowing them to explore and realize their potential, and inspire their teams toward the same. To be successful in the workplace, managers need to effectively communicate with others, think critically, and work collaboratively. Human skills are also necessary for managers because they allow them to create relationships with others. When managers have strong relationships with their coworkers, they are more likely to be productive and effective. Good human skills can also help managers build trust, essential for successful teamwork. All in all, human skills are essential to building a great manager. Therefore, we have listed the ten most critical human skills for managers that top-level managers use, resulting in them being effective in their roles.

The Ten Most Important Human Skills In Management

The ability to manage and lead people and work collaboratively

To be a successful manager, you need to have the ability to manage and lead people and work with teams collaboratively. It is essential for the day-to-day functioning of your business, but it is also crucial for the long-term success of your organization. To be successful, you need to inspire your team and give them the motivation needed to work together towards a common goal, presenting yourself as an influential leader with a guidance ability. By leading people effectively, you can help them achieve their goals while maintaining workplace morale. Working collaboratively with others allows for more efficient and effective decision-making, essential for successful organizations.

The ability to think strategically and critically

Thinking strategically and critically to make informed decisions to help your team achieve its goals is among the key human skills for managers. Strategic thinking is the ability to plan for future events, identify opportunities, and make sound decisions. Critical thinking is the ability to analyze information and come to reasoned conclusions. A good manager must be able to combine these skills to make informed decisions that will help the organization grow. It means seeing the big picture and understanding the implications of your choices on the overall business. They need to assess the situation, understand what’s happening around them, and anticipate future trends and upcoming new challenges.

The ability to be adaptable

The next step to being a successful manager is to adapt quickly to changes in the environment. Whether it’s a new competitor entering the market, a sudden increase in demand, or an unforeseen regulatory change, you need adaptability to assess the situation and adjust your strategy accordingly quickly. It is essential to shift gears rapidly and make quick decisions when things get tough. Managers need to be able to read situations and respond accordingly, no matter what the challenge. This skill set is essential for any team and is particularly important for managers in fast-paced industries such as technology, shipping, and logistics. By being agile and able to respond quickly to changes, you can keep the future of the business secure and thrive in the competitive landscape.

The ability to take ownership of actions and results

A great manager is not just good at giving orders but also understands that effective leadership hinges on the ability to take ownership of actions and results. To be successful, you need to be able to own your mistakes and successes and improve upon your skills continuously. Without this mindset, it won’t be easy to stay motivated and achieve your goals. It means that they need to be able to take ownership of their personal growth and development and the growth and development of their team. It also means that they need to be accountable for the outcomes of their actions and be willing to accept the consequences that come with it. If a manager cannot take ownership of their actions and results, they will not be able to achieve the level of success they desire. Leading by example in critical areas such as ownership is among the essential human skills for managers.

The ability to be decisive

Managers are expected to make quick decisions under pressure, and the ability to do so effectively is a critical human skill for any leader. An important human skill in management is decision-making ability. Poor decision-making can lead to poor results, wasted time and resources, and unhappy employees. Being decisive is one of the essential skills for managers, as it allows him to get things done quickly and efficiently. Making quick decisions while maintaining composure and remaining impartial is essential for any manager, especially in times of crisis. This skill is vital for leaders and managers in organizations, as it enables them to take charge and steer the ship in the right direction. By practicing decision-making skills regularly, you can develop better problem-solving skills, improve your decision-making process, and increase your chances of success. Check your decision-making process’s strength with a free Decision-Making self-assessment from Risely.

The ability to be organized

Being organized is one of the essential human skills for managers. It helps you keep operations running smoothly and allows you to make better decisions. Not only does this help you to stay focused, but it also allows you to delegate tasks effectively and keep track of deadlines. By keeping track of all your business dealings, you can make informed decisions about your company’s future. It is essential to efficiently manage your own time and coordinate the work of others. If managers organize everything smoothly and efficiently, it can lead to disruptions and chaos in the workplace. Additionally, staying organized can also help you stay on top of your employees, ensuring that they are working within your guidelines. It will also help in motivating your employees to stay organized as well.
Other Interesting Reads

The ability to communicate effectively

Managers need to communicate effectively with their team members to get the most out of them. It entails listening attentively, understanding their concerns, and responding in a concrete and relevant way. They need to be an excellent communicator to motivate their teams and steer them in the right direction. Managers also need to understand the needs of their team and cater their messages accordingly. In contrast, employees need to be able to sense the manager’s emotions and act in the best interest of the organizational goals. For being able to do that, it’s essential to have strong verbal and nonverbal communication skills. Top managers with good communication skills can also build trust and cooperation among their subordinates, which is critical in efficiently meeting goals. Effective communication skills make or break the game. Test yours now with a free Assertive Communication self-assessment to keep your team away from the menace of miscommunication.

The ability to be a good listener

Listening is not a skill that comes naturally to most people. It is usually one of the first things we lose when we become managers. As a result, many problems and issues fester and are never resolved because they are never brought to the attention of the people who need to address them. A good listener can understand what the other person is saying. That is not just restricted to what they’re saying aloud. Active listening skills for managers are essential in building trust and relationships with others. A good listener can take everything that the other person has to say into account. They are further able to come up with a solution that takes all of those factors into account. It would be best if you heard what your team members were saying. Only then can you start identifying the issues and figure out a solution. Listening carefully to their needs and requirements can also help you identify their training and coaching needs. It will help you ensure the professional development of your employees.

The ability to be empathetic and compassionate

Empathy and Compassion are among the critical human skills in management. As a manager, it’s important to empathize with your team members and understand their needs. This way, you can better support and motivate them and help them achieve their goals. It enables you to be understanding and supportive, which is crucial in building strong relationships with your team members. Additionally, being compassionate means being able to see the good in people, even when they don’t deserve it. This quality is essential among the human skills for managers and can help you build strong relationships with your team members. You need to be able to put yourself in their shoes and understand their situation. You need to understand what’s going on in their world because you can help them overcome those obstacles. Doing will lead you to better teamwork and camaraderie within your team. These skills will also allow you to handle difficult situations calmly and effectively. It will leave a lasting impact on your team.

The ability to be a problem solver

There’s no question that problem-solving is also one of the key human skills in management. It’s the ability to identify and solve problems before they become big problems. It can be one of the most effective ways to keep a team on track and productive. No matter how well prepared a team is, there will always be unforeseen circumstances that crop up and require swift action. Therefore, managers need to have the skill set to handle these situations. Whether coming up with creative solutions or finding the right team members to help shoulder the burden. By honing these problem-solving skills, managers can ensure that their teams can perform optimally and meet all of their deadlines. Solving problems quickly will also help you build a good reputation among your stakeholders. Risely makes developing human skills for managers super easy with its automated personalized solutions to your burning people management problems. Starting from a design that is as unique as you, Risely lets you take the lead on your learning journey with regular nudges and engaging resources curated by experts to solve problems ranging from ineffective communication habits to chaotic working styles. Check out Risely now to unleash your true potential!

5 Ways to Improve Human Skills In Management

Human skills, also known as interpersonal or people skills, are essential for effective management. Here are five ways to improve your skills:
  1. Active Listening: Practice active listening to understand your team members’ concerns, needs, and ideas. Give them your full attention, ask clarifying questions, and provide feedback to show that you value their input.
  2. Empathy: Develop empathy by trying to understand and relate to the feelings and perspectives of your team. Recognize and acknowledge their emotions, and show genuine care and support.
  3. Effective Communication: Hone your communication skills, both in verbal and non-verbal aspects. Be clear and concise in your messages, adapt your communication style to different individuals, and ensure your body language is congruent with your words.
  4. Conflict Resolution: Learn to resolve conflicts diplomatically and constructively. Encourage open communication, mediate when necessary, and seek win-win solutions considering everyone’s interests.
  5. Team Building: Work on building a cohesive and collaborative team. Understand team dynamics, assign roles effectively, and create an environment where team members trust and respect each other.
Enhancing your human skills in management can foster stronger relationships, higher team morale, and increased overall effectiveness in your role.

Conclusion

This blog post discussed the importance of mastering ten critical human skills in management, with ten examples of human skills for managers and leaders. Developing these skills will help you lead and manage a team better, collaborate more effectively, think strategically, helping you make sound decisions, adapt to changing situations, be organized, and have an excellent communication ability. It will also help you be an active listener and empathize with your employees, be able to solve problems efficiently and be compassionate and well-organized. We hope this checklist of essential human skills for good managers helps you grow more professionally.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Enhance your communication with the free active listening toolkit

The best solution for all your communication problems -equipped with tips, examples, and self- assessment questions

Download Now

Human Skills in Management FAQs

Why are human skills important for managers?

Managers need strong human skills to create valuable relationships at work. With solid human skills, managers can easily navigate people management challenges such as conflicts, misunderstanding, and miscommunication, which teams typically face as they cultivate trust, loyalty, and collaboration with their team members.

Are human skills and soft skills the same?

The terms “human skills” and “soft skills” are often used interchangeably but differ in meaning. Human skills refer to the ability to interact effectively with others. It includes skills like communication, empathy, teamwork, conflict resolution, etc. Soft skills are a broader category of skills, including human skills and other personal attributes necessary for success in the workplace, like teamwork, leadership, problem-solving, adaptability, etc.

How can managers develop essential human skills?

Managers can develop essential human skills through practice and peer learning. Focus on building your emotional intelligence and gather insights from day-to-day interactions, which help you become respectful of differences and capable of creating healthy relations.

What are the human skills necessary for a manager?

The essential human skills for a manager include empathy, adaptability, communication, listening attentively, and a growth mindset. In addition, managers should be able to facilitate collaboration by building trust across the team.

Bullying managers and How to identify one? 10 signs

Bullying managers and How to identify one? 10 signs

Does someone in your workplace bully others? If so, it’s vital to take action and stop the bullying before it gets worse. However, as a manager or a leader, it becomes crucial to keep a check on your habits too. In the flow of establishing and maintaining control, you might have ended up engaging in some negative behavior yourself. If you are looking for a route to introspect and rectify, you have come to the right place. This blog explores the impact of bullying on team members and productivity. Moreover, it offers ten signs that a manager is bullying others. By learning about these signs and what to do if you suspect someone is getting bullied, you can help to prevent the problem from getting out of hand.
A bullying manager disrupting workflow
Table of Contents

The Impact of a Bullying Manager

Before starting with the action, it is essential to understand what bullying is and how it impacts your team. Bullying simply stands for efforts to overpower someone weaker than you. This behavior can take many manifestations. Bullying can include exclusion, discrimination, intimidation, and many other tactics. It is a form of mental harassment. You can continue reading here if you wish to learn more about bullying in the workplace. Bullying can harm team members in several ways. Firstly, it can create an oppressive work environment where individuals feel uncomfortable and subjected to judgment. Secondly, bullying can lead to stress, headaches, and other physical ailments. Thirdly, it decreases productivity as the victims are less likely to produce their best work due to fear or anxiety. Finally, bullies often have lower self-esteem, which impacts their ability to deliver results for their teams. As we have noted, the impact of workplace bullying is highly detrimental to your team and organization. This is because bullying prevents your employees from being comfortable and safe at the workplace, which is necessary for them to work properly. Moreover, bullying silences voices that might have the best ideas in mind for your organization. All in all, a bully cannot be a great or good manager. Instead, they become a source of toxicity at work that stops employees from achieving their true potential. This is counterintuitive to the goal of a manager. And a report on workplace bullying also mentioned that 70% of bullies are higher up than their targets, such as managers or supervisors. Therefore, it becomes necessary to recognize signs of bullying, even in your behavior. Self-awareness is a crucial skill for managerial and leadership roles.

What To Do If You Suspect You Are A Bullying Manager?

If you’re not sure you’re a bully, these ten signs might help you decide. As a manager, it’s essential to be aware of the impact of bullying on employees. Not only does it hurt the bullied individual, but it can also have severe consequences for the workplace. If you notice any signs of bullying, speak up! By doing so, you could be saving someone from experiencing long-term damage. Are you a bully? It’s a question that can be difficult to answer and have far-reaching consequences. If you’re having trouble identifying why certain behaviors are wrong, it might signify that you’re a bully. The good news is that ten signs can help indicate if someone is actively bullying others. If you notice any of these signs in yourself or someone you work with, it’s essential to take action before things get out of hand. Speak up and ask them to stop what they’re doing. On the personal front, always be open to change and remain observant. It might not be easy, but it could save relationships and careers.
Other Interesting Reads

Signs that you are a Bullying Manager

Bullying affects not only the people getting bullied themselves but also the bullies. If you are a bullying manager, it’s time to take a step back and reassess your behavior. If you or someone you know exhibits any of the signs below, it’s time to change things. If you’re unhappy with how things are going, it might be time to look for a new job.

Intimidation

Intimidation is a way to establish that they are superior and more powerful. It can show itself in many forms. Intimidating behavior can look like a threat to fire you or stop your benefits. Otherwise, intimidation is also severe through strong looks and stares directed toward you. They might also try moving into your personal space without permission, such as standing too close to tower over you when you are sitting. These acts are an attempt to reinforce hierarchies.

Isolation

A bully will attempt to isolate their victim so that they can continue their behavior without inviting trouble. A bullying manager will isolate the employee from social settings and informal interactions. Some employees will repeatedly be conspicuously absent from essential meetings when decisions are made. This is done to impede the development of a social circle that might offer support or respite to the victim. If you find yourself cutting out a few people from group meetings, team trips, or dinners, it is your sign to stop bullying them.

Rumor-mongering

Spreading rumors about someone also constitutes bullying. Putting out information that will affect their social perception negatively in the organization is deliberate harmful behavior. As a manager, you should ensure their privacy and choices are respected. Therefore, you must check your notes on good managerial behavior if you find yourself gossiping behind someone’s back and ganging up on them.

Withholding rewards and promotions

A bullying manager will not allow the employees to become comfortable. In such a situation, the benefits and perks they should usually enjoy will be contingent upon high-performance metrics. Moreover, the rightful benefits will be given as favors instead of well-deserved rewards. Specifically, people who are victims of workplace bullying will be skipped during promotion discussions repeatedly. Even their outstanding efforts will fail to get recognition.

An abusive and angry tone

Your words are the message, and your voice is the carrier. The tone you adopt while communicating with your juniors is important. An unnecessarily loud and perpetually angry tone will throw them off, and they will not be able to express themselves. Moreover, some managers become abusive and employ too many colloquial terms in conversations with employees, who might not be able to reply in the same tone. Shouting, humiliating in the name of feedback, and making fun in the name of humor is the behavior of a manager who bullies. Read the detailed blog on how to give constructive negative feedback to share critical remarks the right way.

Manipulation

A bullying manager will keep their team ignorant and confused. They will not share adequate information as they do not consider their teammates competent. They might blame the employees for forgetting information never shared with them. Moreover, they will constantly change the goals and performance evaluation metrics. Satisfying their conditions will become a challenging job as they will be expansive and always change into something else. Therefore, as a manager, you should clearly communicate your expectations to your team.

Overlooking people and their needs

If the opinions and inputs shared by employees are frequently overlooked without any plausible explanation for the same, the manager is a bully. It becomes a vital function of the managerial role to listen attentively. Instead, if they overlook the contributions of their team, they are undermining them and their abilities, which is unfair to do as a manager. When you find yourself doing this, consciously attempt to carefully gather your team’s opinion and consider it in decision-making.

Not giving due credit

We all love to get recognition for the outstanding contributions we made. But stealing credit for someone else’s work is not the way to do it. A bullying manager will often steal credit for efforts made by the entire team. Instead, they will present it as their effort alone. Moreover, they will offer destructive, instead of constructive feedback. This damages team morale and reduces the credibility and trust that a manager regularly enjoys from their team. Acknowledging the efforts made by individual team members is essential if you want to have a devoted and enthusiastic team.

Dismissing

It is typical of a bully to get all the attention they can. Similarly, it is usual for a bullying manager not to let others speak in meetings or discussions. They usually adopt a condescending tone and listen inattentively if someone else is saying. This shows that they do not value the opinions of others and are, thus, not interested in hearing them. They usually do not give others opportunities to others to speak and often dismiss them mid-sentence. This is a very demotivating act for the team members.

Disruption and Micromanagement

A bullying manager will constantly hamper the workflow by giving unsolicited advice and asking questions that do not let you focus on the issue at hand. The performance that a bully expects from their employees is at an unattainable standard. Yet, they will keep pushing the workers to do more and promote unhealthy habits of overworking and stress. The employees are set to fail so that they can create more opportunities to belittle themselves and their efforts. It becomes crucial to manage your expectations as a manager and allow a certain degree of autonomy to all. The following are some key points to keep in mind if you believe that you might be a bullying manager:
  • Acknowledge their efforts. Don’t dismiss them mid-sentence or interrupt them. Let them finish what they’re saying, listen attentively. It will show that you value their input and respect their speaking ability.
  • Don’t create an environment where it’s easy for the bully to take advantage of others. Keep disruptions and micromanagement to a minimum so that everyone can focus on working together harmoniously.
  • Encourage your team members to speak up if they raise questions or offer suggestions.

Conclusion

Bullying has a devastating impact on both the bully and the person being bullied. It would be best if you always were on the lookout to identify any instances of bullying that involve either you or someone else. As a manager, it’s essential to be aware of the signs that you may be bullying others and take steps to prevent or stop it. Take special care not to be a bullying manager. By reading this blog, you’ll be able to identify the warning signs of bullying and take the necessary steps to stop it before it becomes a problem.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Learn more about active listening with the free toolkit to handle workplace situations smoothly.

A one-stop guide that helps managers know their teams and build connections.

Download Now

FAQs

What is the golden rule for stopping bullying?

The Golden Rule to stop bullying calls for people to adopt a kind and forgiving tone. It advocates for managers to help the bully overcome their limitations and cultivate healthy patterns of behavior.

What are the effects of harassment in the workplace?

Bullying or harassment at work in any form can lead to low self-esteem in employees. It creates a significant negative psychological impact that hurts the individual and the team’s performance.

What is unfair treatment in the workplace?

Discrimination or segregation of employees can be termed as unfair treatment. In addition, treating people differently based on their backgrounds or attributes can be taken as unfair treatment.

What are the best employee motivation techniques for managers?

What are the best employee motivation techniques for managers?

Motivation is an essential part of any working environment, yet it’s not always easy to get your team going. As a manager, it’s important to be able to motivate your team in the right way so that they can achieve their goals. If you’re struggling to get your team going, here are eight employee motivation strategies that will help you achieve success. By applying these techniques, you’ll be able to get your team moving in the right direction and reach their goals faster. We have also listed some common potholes which you must avoid as a manager when trying to motivate your employees. Following that, we have given insights on how as a manager you can keep yourself motivated. So, without further ado, let’s get started!
Table of Contents

What is Motivation?

There are many different definitions of motivation, but they all have one thing in common: a desire to achieve a goal. Some people might be motivated by the challenge of a new task, while others might be driven by a sense of competition. Still, others might be motivated by the career aspirations or desires they have for themselves. No matter how you define it, motivation at work is what helps us achieve our goals. It can come from within or from outside sources, but it always provides the necessary energy to take action. It is the fuel that keeps us going. One of the most significant differences between those who succeed and those who don’t is their level of motivation. Read more here: All about Employee Motivation in the Workplace: Tips & Tricks for Managers 2023

Building Motivation at Work

At the workplace, motivation can be defined as “the way managers get the employees to do the work assigned to them timely and effectively”. Managing workplace motivation is a major issue for managers. Any project, which requires teamwork, cooperation, and dedication, depends upon the motivation levels of the employees working on it. Managing a business, organizing meetings, or creating an organizational culture is certainly no easy task without managers knowing employee motivation techniques. There are two types of motivation: intrinsic and extrinsic. Intrinsic motivation, also called internal motivation, comes from within an individual, whereas extrinsic motivation also called external motivation comes from external factors. Intrinsic motivation is more desirable because it is self-direction. It is also easier to maintain because it is not subject to external factors. Once the employees are intrinsically motivated, they drive themselves to achieve their goals just for the sake of achieving their goals without any external rewards. An example of intrinsic motivation can be an employee does some extra work because they enjoy it. Extrinsic motivation, on the other hand, is less desirable because it can be fleeting. It is based on managers motivating employees using external rewards such as financial rewards or fame or a better position in the organization. It involves taking action in response to the rewards or consequences of that action. These rewards can be motivating at first but eventually lose their appeal. An example of extrinsic motivation can be an employee doing some extra work to earn the incentives or a bonus. Check out How Company Culture Shapes Employee Motivation? A Manager’s Guide

Who needs motivation at work?

Employees who typically show the following signs need motivational efforts:
  • Decreased productivity: If an employee’s work output has decreased or if they are frequently missing deadlines, it may be a sign that they are feeling demotivated or disengaged from their work.
  • Low engagement: If an employee shows signs of disengagement during meetings, appears uninterested in their work, or lacks enthusiasm about projects, it may indicate that they are feeling unmotivated.
  • Negative attitude: If an employee has a negative attitude towards their work or towards colleagues, it could be a sign that they are feeling unmotivated and are unhappy with their job.
  • Frequent absences: If an employee is frequently absent or takes more sick leave than usual, it may indicate that they are not feeling motivated to come to work.
  • Lack of initiative: If an employee is not taking the initiative to suggest new ideas or take on additional responsibilities, it could be a sign that they are feeling unmotivated.
  • Poor performance reviews: If an employee’s performance review reveals a decline in their performance, it could be a sign that they are in need of motivation.
Check out Lost Mojo: How to deal with unmotivated employees in the workplace

Using employee motivation techniques helps managers build loyalty and high performance

As a manager, it is important to be able to motivate your team. Why? Being able to effectively motivate the team is a major part of effective management skills and is one of the key factors of being successful as a manager. If your team is not motivated, it is just another job to collect a paycheque. On the other hand, if they are motivated, then it is a job they enjoy. If you find yourself asking the question that why does my team not take ownership, then this is your answer. You must be able to inspire the team to work hard and achieve common work goals and ultimately the company goals. If you can find ways to motivate your team, you will see better results in terms of productivity and creativity. The most important thing here is that you need to know your team members and what motivators will work on them. Motivating the team is also important for a manager because it can help them feel more committed to the company and their work environment. It may even improve skills like teamwork, communication style, adaptability, and other areas of importance as they become completely dedicated to accomplishing tasks with you. When these skills are improved through a great level of workplace motivation from management then results in increased performance levels and higher levels of engagement at the workplace.
Other Interesting Reads

What are the core employee motivation techniques?

The 8 proven motivational techniques for managers are:

Recognition

Recognition is any kind of verbal act or symbolical event that a manager creates to acknowledge an employee’s effort, quality work, and skill. If an employee does a good job, it would be appropriate for them to receive recognition from their manager. Managers can provide recognition to employees through awards, positive feedback, and other expressions of appreciation. Also, make sure that the recognition is specific and tailored to the individual employee’s achievements. Another key point to note is to always give recognition in public i.e. in front of others. This increases the value of the recognition you just gave.

Emotional support

It refers to managers showing deep empathy towards their employees, it certainly helps the manager in creating an environment that is conducive for building motivation among their employees. Providing emotional support can be a powerful way for managers to motivate employees, especially through tough times. This type of encouragement should focus on providing individuals with understanding, empathy, and reassurance.

Encouragement

Encouragement is a powerful tool that can help employees overcome their mistakes and failures and focus on their work. It can also help employees in developing a positive mindset and resolve to be productive at work by encouraging them during difficult times when things do not go according to plan. To encourage the employees, the manager can send a basic encouragement email or just let the employees know that you trust them.

Feedback

Feedback acts a great employee motivation technique apart from helping managers guide their teams. Feedback refers to the manager’s reflection or review of an employee’s or the team’s performance. Employees need feedback to improve their performance. Giving constructive feedback is one of the best ways to motivate individuals. However, managers should be sure to provide accurate and timely information so that employees can learn from their mistakes. Check out the ten examples of positive feedback that employers can give.

Good employee experience

Creating a good employee experience is a manager’s attempt in setting up activities that encourage the staff to do their work with more enthusiasm. Such an effort can improve employees’ performance by motivating them and getting rid of boredom among the workers. It can also provide a pleasant working environment for them. Having a good experience at work can lead an employee towards higher employee engagement and job satisfaction.

Purpose in the job

Adding a purpose to the job refers to adding the main aim for employees to achieve. As a manager, if you can crack an answer for “Why do I work here”, then you have nailed it. It also enables the employees to work with full effort. By having a purpose in the job, employees will be passionate, innovative, and committed to doing hard work, listening to their managers, and making efforts toward the completion of this purpose. This sense of purpose at work will also be helpful for the managers in setting a workplace culture that is conducive to growth. Check out Find a powerful Ikigai as a Manager. What motivates you every day?

Career growth

Another way to motivate employees is to emphasize career growth opportunities within the company. Promoting professional development opportunities shows employees that you are invested in their future and that you see them as an important part of the team. It shows to the employee that my manager has invested in my growth and hence I must be invested in the company’s success. To facilitate these growth opportunities, managers can try coaching or training programs for their show team.

Educate your employees

It refers to making sure that your employees are well informed about the organization’s strategies, plans, and objectives. This is one of the best ways to motivate employees since it creates a sense of pride in the employees. If employees are well informed, they will be more motivated and productive. They feel a greater sense of ownership over the organization. Check out Coaching for Motivation in the Workplace 5 Effective Tips

Honeytraps Of Employees Motivation Methods That You Must Avoid

Honeytraps of employee motivation techniques are the wrong ways to motivate employees, which can have the opposite effect of what the managers were hoping for. Therefore it is necessary to avoid these traps as a manager while trying to motivate your employees. Why are these called traps? Because they are the easiest way to implement but often yield a wrong outcome. Some of the most common potholes of motivating employees are:
  • Offering money as the only incentive
  • Promoting people who are not good at their jobs but are critical for a project or in a situation
  • Micromanaging employees’ work to make sure performance is up to the mark
  • Focusing only on negative feedback instead of positive reinforcement
  • Creating an extreme sense of competition between co-workers or team members

Workplace Motivation Strategies for managers are useful too!

Managers are the backbone of any company. You must motivate yourself to motivate your team and help the company achieve its goals. There are many ways that managers can motivate themselves. Some common motivation techniques for managers are to:
  • Set personal goals
  • Establish a clear purpose for your job
  • Focus on the team’s success as a whole
  • Seek out challenging opportunities
  • Set healthy standards and expectations for themselves and their team members
  • Finally, identify your own avenues of intrinsic motivation
Managers can also stay positive and mindful by practicing self-compassion and taking time for themselves. Additionally, managers must find a way to enjoy their work. This could be through creative problem-solving, working with a great team, or making a difference in the world or the workplace. Check out Are you a motivated leader? Find 6 traits here to become one

Conclusion

To conclude, motivating the employees is an essential part of running a successful business. It can help managers to achieve their goals and maintain peak performance. When done correctly, workplace motivation can also lead to better team dynamics and productivity. Unfortunately, motivating employees can be a challenging task, especially when faced with frustrating circumstances or potholes. Thankfully, there are many employee motivation strategies for managers available that can help your team. We have listed the 8 most effective motivational methods for managers out of those employee motivation methods in this blog post. We believe that if managers can follow all these employee motivation strategies and can avoid the listed common potholes, employee motivation won’t be a difficult task for them anymore. Also you can take assistance from Risely for becoming a better manager and create a motivated and productive workplace environment, sign up for here.

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Motivate your employees with constructive feedback that propels growth.

Get the free constructive feedback toolkit today to effectively motivate your team with your words!

Download Now

Employee Motivation Techniques FAQs

Why is motivating employees important?

Motivating employees is essential for managers so that teams are constantly energized and perform their best. Without motivation, performance falls into conventions that may not bring out the best of the teams.

How to measure employee motivation?

As a manager, take note of some signs of falling motivation, such as:
– Disinterest in work
– Avoiding engagements
– Lack of initiative and not asking questions

How to motivate your employees?

The key to motivating employees is recognizing their efforts and ensuring their concerns are cared for. Effective motivation can happen through:
– Rewards and recognition
– Positive constructive feedback
– Growth opportunities

What is the biggest employee motivation?

The biggest employee motivation is providing them adequate recognition and rewards for their efforts. It can include incentives and words of praise through feedback. When employees feel their managers and fellow team members appreciate them, they bring higher engagement and ownership to the job.

7 Ways to Handle an Employee Playing the Victim Card

7 Ways to Handle an Employee Playing the Victim Card

Conflicts are part and parcel of working with teams. A slight amount of healthy competition even adds to the spirits. However, conflict management can quickly become tedious for managers, especially when dealing with employees who always insist on playing the victim card or victim mentality. So you’ve got an employee who seems to be taking pleasure in using these tactics – always blaming others for their situation, refusing to take ownership of their actions, and constantly seeking sympathy from their colleagues. Knowing how to deal with this type of employee can be challenging as a manager. It may not be easy, but you must make an effort to put an end to this cycle of victimhood.
Table of Contents

What is the victim card?

It can be tough being on a team, and sometimes the tension can get too much. That’s when team members resort to playing the victim mentality. It usually refers to a strategy to present themselves as victims in every circumstance and give up responsibility. It’s a strategy used to gain sympathy and attention or to get their way. Sometimes, people use it to justify toxic behavior aimed at others. Manipulators often resort to victimhood to avoid facing the blame for their actions. Playing the victim card is often adopted by people who lack personal accountability and prefer an excellent social perception over honesty. It can be hard to deal with when a team member is always playing the victim card. However, it’s essential to understand when it is being used and take appropriate action. For example, when someone is not taking responsibility for their actions or refusing to listen to others. When you catch someone using the victim mentality, providing them with constructive feedback can be helpful. This will help them understand that their behavior is unacceptable and must change.
Sometimes, a team member may not know they’ve adopted a victim mentality. They may not recognize that they are behaving this way because, subconsciously or not, it works for them. It allows them to distance themselves from the conflict and maintain control. In other words, the victim mentality is a deliberate strategy. In this case, it may be helpful to talk to them about the issue to help them understand and change their behavior. Before diving deep into resolution, we will first see how the behavior impacts the environment.
Other Interesting Reads

What are the effects of using the victim card?

The victim mindset of an employee has several adverse effects on the team environment.

Increased stress among employees

First, it can cause tension and resentment. This is because it creates an imbalance in power between the player using the card and those around them. It also makes people feel like they’re constantly being put down or have to fight for everything. In addition, the victim mentality can lead to a lot of stress among the other team members as they have to constantly remain on toes for casual interactions.

Productivity reduces

Studies have shown that people with the victim mindset tend to be less productive in their personal and professional lives. This is because it’s hard to take constructive criticism, and when people are constantly being put down, it becomes difficult for them to improve their performance. Due to these effects, teams that rely heavily on the victim mentality often struggle with high turnover or morale problems.

Harms Team Morale

Using the victim card can reduce team productivity. It removes focus from the task at hand and, instead, forces people to use their energy in unproductive areas. This often leads to negative interactions and low levels of cooperation. The victim card can harm team morale. If used consistently, the victim mentality will eventually wear down everyone on the team.

Desensitizes people toward others

Additionally, someone adopting the victim mindset at work often leads to desensitization – meaning that team members gradually become less sensitive to other people’s feelings and needs. It is harmful as empathy and kindness are vital to fostering healthy workplace relationships that last long and form the basis of great success.

Prevents collaboration

This can make it difficult for teams to work together effectively as everyone becomes focused on their own agenda rather than collaborating towards a common goal. If people notice someone repeatedly acting like a victim, they will avoid teaming up with them. A victim mindset hampers collaboration as it does not allow collaboration with equal accountability.

Makes environment unsafe

Team members constantly taking on the role of the victim often become resentful and hostile. This is because it makes people feel defensive and out of control. It can create an unsafe environment where people don’t feel comfortable speaking up or collaborating. It will create a toxic work environment that is difficult for employees to tolerate. Ultimately, this will lead to problems within the team.

Signs that someone is playing the victim card

Here are some signs that someone is playing the victim mentality:
  • They focus on their injuries or problems without paying heed to issues that others face
  • They don’t accept mistakes and try to shift the blame on others or make excuses
  • They act entitled to special treatment or attention
  • They whine or demand sympathy
  • They refuse to take any responsibility for their actions

How to deal with someone who plays the victim at work?

It can be challenging to deal with someone who always uses the victim card, but it’s important to remember that not everyone is entitled to a positive attitude. This person is often looking for sympathy and validation, and it can be hard to deal with their behavior. Instead of responding aggressively or defensively, try to understand their mindset and offer support instead. If the situation continues to spiral out of control, consider consulting with a professional counselor. However, in the end, it’s important to remember that everyone is different, and there is no one-size-fits-all approach to dealing with someone using the victim card. So, take things step-by-step and be compassionate and understanding towards the person in question.

Avoid putting labels

While dealing with someone playing the victim card, you should avoid putting labels on them explicitly. Direct accusations can worsen the issue instead of improving it. Instead, try to keep your mind and have a collaborative approach toward them and help solve their issues.

Highlight Strengths

Help them recognize their strengths and achievements. Remind them of instances where they’ve overcome challenges successfully, reinforcing their ability to take control. Demonstrate a proactive and solution-oriented approach in your own work. Model the behavior you’d like to see in them and the team as a whole.

Do not get attached

When helping someone overcome their issue, it is essential to maintain a healthy boundary for your well-being. Otherwise, you are vulnerable to being sucked into their problems and becoming a part of their toxic system. Therefore, take care to listen and offer empathy without getting involved. Moreover, take note not to fall into their manipulative tactics.

Try to break the cycle

The victim card works in a cycle that feeds itself. Trying to break it with a knee-jerk reaction will harm your relationship with the person. It would be best if you tried to intervene in the cycle gently. Blaming them straight away will not work. You might have to begin with small questions that lead them to analyze the situation and nudge them to reach acceptance.

Protect yourself

Spending a great deal of time with someone who is always playing the victim mentality is sure to take a toll on you as well. Consequently, it would be best if you took care to establish some boundaries to protect yourself from their negative influence. Read here to learn how to spot and avoid toxic people in the workplace. Putting some distance between you and them and limiting your time around them is essential for you. It would help if you always prioritized self-care.

Focus on Solutions

Encourage them to shift their focus from dwelling on problems to seeking solutions. Shift their attention toward team goals and shared responsibilities. Emphasize how their contributions fit into the bigger picture and the positive impact they can have. Offer to collaborate on finding practical ways to address the challenges they face. One of the ways to do so can be feedback on their behavior without criticizing or blaming. Frame it as a way to help them grow and improve their interactions with colleagues.

Support good behavior

Lastly, and most importantly, you can help someone overcome victim mentality if they have realized that they are frequently using the victim mentality. Supporting someone through change can be an arduous task, especially when it can create personal psychological repercussions. Still, you can make efforts to listen to them without judging and offer commitment through mild but valuable suggestions. Your perspective can be instrumental to their recovery. Continue reading here to learn more about dealing with difficult people at work.

Conclusion

It can be tough to manage when someone on your team always seems to be playing the victim card. Firstly, it’s essential to understand what the victim card or victim mentality is. Further, you have to realize that this can have many adverse effects, including weakening morale and creating division within the team. Fortunately, there are a few things that you can do to deal with someone using the victim card, which the blog has listed. Keep visiting us for more insights on management and leadership! 

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Overcome challenges within the team with our free conflict management toolkit

A handy guide for managers to steer their teams smoothly through hurdles

Download Now

Victim Mentality at Work FAQs

How does playing the victim card affect the work culture?

If a team member frequently plays the victim card at work, it negatively impacts the team. Building relationships is harder in such a scenario. The work environment becomes toxic, resulting in employees losing interest.

What are the signs of a victim mentality?

A few signs of a victim mentality are:
– Blaming others
– Helplessness
– Negative outlook
– Resentment
– Inaction
– Lack of accountability

What is the difference between victim mentality and actual victim?

An actual victim has the concerns that they are mentioning. On the other hand, people with a victim mentality live under the false belief that they are the victim in every situation. Resultantly, they have learned helplessness and a negative outlook on issues.

What creates a victim mentality at work?

A victim mentality at work arises out of unhealthy coping mechanisms. People with a victim mentality are generally trying to avoid feelings of guilt associated with accepting blame and confronting negative situations.

5 Hacks to Overcome Imposter Syndrome at a New Job

5 Hacks to Overcome Imposter Syndrome at a New Job

At some point in their career, managers and leaders experience the feeling that they don’t belong. This feeling is called imposter syndrome, caused by a deep sense of self-doubt and insecurity, resulting in anxiety and distress. Though it is normal for a job entrant to encounter imposter syndrome, it can transform into a severe problem if it persists long. This blog will help you understand what imposter syndrome is and provide tips on overcoming it. This blog will help you understand imposter syndrome and its various types and advice on overcoming it. Finally, this blog will provide resources to help you take your career to the next level!
Table of Contents

What is Imposter Syndrome in the Workplace?

Starting a new job can be daunting, but it’s important to remember that it’s just a stepping stone on the journey to success. One of the common challenges new managers face is imposter syndrome at work. Imposter syndrome is a condition that many experiences when starting, and it’s characterized by feelings of insecurity and self-consciousness about one’s abilities. Studies have demonstrated it to be highly prevalent. Impostor syndrome is a term that refers to the fear of being judged or thought of as incompetent because one thinks they do not deserve their position. Managers experiencing imposter syndrome at work often feel that they are incompetent and phony as compared to their peers. This can range from feeling like you don’t belong in your job to feeling like you’re never good enough; imposter syndrome can have a debilitating impact on personal and professional life. They may also doubt themselves and become self-conscious about their accomplishments.

5 Types of Imposter Syndrome Managers Need to Know

The Perfectionist The tendency to be a perfectionist goes hand in hand with imposter syndrome. People who undergo imposter syndrome attempt to overcome it by resorting to perfectionism. Perfectionists often set unrealistic expectations for themselves and attach immense value to every part of the task. Resultantly, even a small failure appears like a huge issue to them and carries a significant impact. In such situations, they start worrying about their abilities and question their worth, erupting from moments of significant self-doubt. Therefore, they try to control every single part of operations and can become a micromanager to achieve the same level of perfection with their teams. In the end, perfectionism prevents them from enjoying the fruits of their success. The Natural Genius Another common characteristic of people who experience imposter syndrome is the belief that they are born with natural genius. They feel that they are born natural geniuses and essentially should be able to overcome any challenge that comes their way. Consequently, any struggle in the face of difficulties can throw them off. These individuals do not see themselves as a work in progress. Instead, they are already supposed to be at the peak of everything they do and try to get things done on the first attempt. It also manifests in an inability to develop a habit of continuous learning. Even though most people have a few innate talents and skills, many feel like they’re not capable of developing others. The Individualist Another common thread in people who experience imposter syndrome is the belief that they are born as rugged individualists. They despise anyone or anything that tries to tell them what to do and often take a lone wolf approach when working with others. This makes it difficult for them because they need help following norms of behavior and communicating effectively with teams. Moreover, asking for help, even when needed, is extremely hard for them. Their natural inclination towards self-reliance can also be their biggest downfall because they exert too much control over themselves and their workplaces, eventually leading to conflicts, accidents, or even failures. The Expert Many people who experience imposter syndrome also feel like they always need to be experts in whatever they’re doing. These people feel the need to know everything about everything. There is no limit to the amount of information you can be expected to know. Before doing any task, they are sure to spend a substantial amount of time finding as much information as possible about the activity. With all the knowledge at their disposal, they take steps further. Otherwise, they fear that somehow people will understand that they do not know enough – effectively exposing them as fake. The Superhero Another common thread for people who experience imposter syndrome is the belief that they must be a superhero to succeed. They push themselves harder than everyone else to prove they deserve their positions. They feel like they need to do everything themselves without help from others. Personal expectations of such people often stay above the expectations set by others for them. As a result, they frequently overwork and are prone to burnout. It can also lead them into self-imposed traps where they become so focused on achieving the goals that they neglect other areas of their lives. Many times these individuals do more harm than good because of it.

What are the signs of imposter syndrome at a new job?

There are a few ways to tell if you might be dealing with imposter syndrome at a new job. One of the first indicators is when you feel like you don’t belong in any social group. You often find yourself feeling awkward and out of place around people who seem more confident than you. In addition, self-doubt can dictate how well or poorly you perform in various situations related to your work or daily routine. Imposter syndrome at work is also common among people with low self-esteem in their earlier years, especially if they feel they did not measure up to what others expected. High-achievers are more likely to experience imposter syndrome than the rest. To prevent imposter syndrome from significantly impacting your professional life, you can begin by identifying the signs of imposter syndrome so that you can take action accordingly.
  • Self-doubt
  • Setting unrealistic expectations for yourself
  • Feeling inadequate
  • Not accepting compliments, not celebrating wins
  • Inability to have faith in your ability
  • Feeling that your accomplishments were just a matter of luck
  • Negative self-talk
  • Extreme worry about your perception
  • Overworking yourself to prove your worth
You can check out a few examples of imposter syndrome at work listed here to understand it better:
  • Downplaying Achievements: An employee consistently dismisses their successes, attributing them to luck or external factors rather than acknowledging their own capabilities.
  • Overworking: Despite being well-regarded and achieving high performance, an individual feels the need to constantly work long hours or take on excessive tasks to prove their worth.
  • Avoiding Recognition: When receiving praise or awards, a person deflects or avoids recognition, believing they don’t deserve the acknowledgment.
  • Fear of Exposure: An employee fears that their colleagues or superiors will eventually discover that they lack the skills or qualifications they’re perceived to possess.
  • Comparing to Others: Constantly comparing oneself to colleagues and feeling inadequate, even when their own achievements are significant.

How does imposter syndrome affect your professional life?

Imposter syndrome can significantly impact your professional life if you let it. High-achievers who experience imposter syndrome often feel like they don’t belong in their field and are not good enough. It can lead to self-doubt regarding decision-making, performance reviews, and other critical aspects of your job. Additionally, imposter Syndrome often neglects other areas of your life, such as personal relationships or health. You can note the significant impact of imposter syndrome at work in these areas:
  • You doubt your accomplishments
  • You do not apply for roles until you meet each criteria mentioned
  • You overwork yourself
  • Taking help is a big no; you do everything yourself
  • You ensure that everything is perfect yourself
  • Failures throw you off track massively
  • You cannot accept praise or celebrate wins
Other Interesting Reads

How to overcome imposter syndrome in a new job?

Accept that imperfections exist

The first step to overcoming imposter syndrome for managers and leaders is accepting that imperfections exist. When you are a new manager, you will begin with a vision to ensure that everything needs to be perfect. However, pragmatism will help you much more than perfectionism in becoming successful. Acknowledging failures as an essential part of your journey that provides challenges and lessons is essential to growth in managers. The key is managing the expectations that you hold for yourself. You need to ensure that your demands are not jeopardizing your career or health in the longer run. Instead, your choices should help you foster nutritional standards that lead to your growth and help you influence your team members to follow suit too.  

Note your progress

While imposter syndrome might force you to be your best self at the very outset of a new job, it is okay to learn as you go! Understand that new jobs present many opportunities to learn, explore and try the best ways to do things. In a managerial or leadership role, you will learn many lessons with the experience of overcoming challenges. One of the most effective ways to overcome imposter syndrome is by taking regular self-accounting. This means keeping track of your accomplishments and how each milestone has impacted you positively and negatively. Doing this on a monthly, weekly, or even daily basis can help you measure progress and identify areas for improvement. Regular reflection helps you stay motivated through difficult times. Facing challenge in accountability? Get a workplace accountability partner!

Celebrate your wins – big or small

If you suffer from imposter syndrome, you might find it hard to celebrate your achievements. You might feel that you do not deserve the accolades as you needed to work harder to achieve those things, or that small matter which did not turn not cent percent accurate might be dampening your success. However, acknowledging and celebrating your successes is essential. Celebrating your wins will help you stay positive. When things are going well, and you have accomplished something great, take the time to acknowledge it. This might be as simple as writing down what went well or sharing your achievements with a trusted colleague or friend. Celebrating small victories can help build self-confidence and momentum for future endeavors.

Be compassionate to yourself

It is essential to be compassionate to yourself when you are dealing with imposter syndrome. Remember that you are not alone, and everyone goes through different phases in their career journey. Challenges are a part of the experience of becoming a manager and growing into the role. Recognize that there might be certain things about your job- or yourself- which make it difficult to feel confident. Allow yourself the space and time needed to work through these challenges without judgment or self-blame. To start leaving tendencies resulting from imposter syndrome, you can start working on delegation and shared leadership. When you are able, try using self-compassion practices such as breathing exercises, writing down your thoughts and feelings, establishing a personal action plan, or talking with a trusted advisor/friend about how they have overcome similar beliefs.

Seek help

If imposter syndrome is impacting your work or personal life, seeking professional help may be helpful. A therapist could work with you on developing a personalized treatment plan based on your individual experiences and challenges. Additionally, self-help books can offer strategies for dealing with imposter syndrome healthily. Before that, you can also share your concerns with your close confidantes to ease your mind and then take the following steps towards healing.

How to deal with imposter syndrome at work?

Imposter syndrome can be challenging but overcoming it will be worth it in the long run. If you’re struggling with imposter syndrome at work, there are some steps you can take to overcome it. The first step is recognizing that imposter syndrome is a natural phenomenon and can affect anyone at any job. Next, be sure to take some steps to self-compassion. This includes acknowledging that you’re not alone in your struggles and that resources are available to help you. Building relationships with your co-workers is also essential. Be open and honest about your weaknesses; let them know you’re looking for guidance and feedback. Remember that everyone feels nervous at first, so don’t be discouraged! Additionally, you can look for coaches to help you overcome imposter syndrome at a new job. Leadership coaching helps new managers overcome the typical issues relating to their professional life. An imposter syndrome coach can be a good bet to help yourself in this situation. The key is finding the right coach and building a great relationship with them. If the prospect of handling imposter syndrome with a natural person is throwing you off, Risely has got you covered! Risely is an AI-based leadership coaching platform that helps managers and leaders unleash their full potential. Designed with new managers in mind, it offers regularly timed help and resources to overcome the challenges of a new manager’s job. It will help you understand yourself better so that you can use and strengthen your skills rapidly. Sign up for Risely right now here!

Conclusion

It can be tough to start your new job, let alone feel like you need to be up to the task. However, with the help of this guide, you can start to overcome imposter syndrome and feel confident in your abilities. By understanding the different types of imposter syndrome and knowing how to deal with them, you can feel more confident in your work and yourself. Keep reading to learn more about overcoming imposter syndrome and start feeling at ease in your new job!

Deeksha Sharma

Deeksha, with a solid educational background in human resources, bridges the gap between your goals and you with valuable insights and strategies within leadership development. Her unique perspectives, powered by voracious reading, lead to thoughtful pieces that tie conventional know-how and innovative approaches together to enable success for management professionals.

Take your first step towards overcoming imposter syndrome at a new job.

Download our free growth mindset toolkit today! Access templates designed by experts to guide you.

Download Now

Imposter Syndrome in the Workplace FAQs

What is imposter syndrome at work?

Impostor syndrome at work refers to the psychological phenomenon where individuals doubt their own achievements, skills, and abilities despite evidence of their competence. They fear being exposed as frauds and believe their accomplishments are due to luck rather than their capabilities.

What causes imposter syndrome?

Impostor syndrome can arise from various factors, including perfectionism, unrealistic self-expectations, early experiences of criticism, high levels of self-criticism, and comparison with others. A demanding work environment, fear of failure, and lack of acknowledgment for achievements can also contribute.

How to overcome imposter syndrome at work?

A few steps to deal with imposter syndrome at work are:
– Recognize the Phenomenon: Acknowledge that impostor syndrome is common and that many high-achieving professionals experience it.
– Challenge Negative Thoughts: Identify and challenge self-doubting thoughts with evidence of your achievements and capabilities.
– Embrace Mistakes: Embrace failures as learning opportunities. Nobody is perfect, and mistakes are part of growth.

5 Primary Coaching Skills for Managers and How to Develop Them

5 Primary Coaching Skills for Managers and How to Develop Them

Picture this: you’ve landed that coveted manager title, team brimming with potential at your fingertips. Now comes the real challenge – guiding them to reach their full potential and forging a truly successful unit. Coaching becomes your secret weapon, but where do you even begin? The truth is, many managers find themselves in this exact situation – enthusiastic about coaching but unsure of the specific skills needed to unlock its power. Here’s the good news: we’re here to bridge that gap. By honing just five essential coaching skills, you can transform yourself from a manager into a coach who empowers, motivates, and unlocks the hidden talents within your team. Imagine the impact – a team that thrives under your guidance, consistently exceeding expectations and crushing goals. Sound exciting? Let’s dive right in and explore these skills together.
Table of Contents

What are the 5 Coaching Skills for Managers?

The term “coaching” has been used in various ways to describe a wide range of activities and professions. In general, coaching is a process that helps people achieve their goals. Coaches here are professionals with significant experience in the field and use their expertise to guide their students or clients. These coaches work with their clients to identify areas of improvement, set goals, and create action plans. They may also provide support and accountability to help their clients stay on track. In terms of management, managers becoming coaches of their team members is one of the most effective management practices. But for that, managers need to have the right coaching skills. These coaching skills for managers are the specific abilities and knowledge that enable them to guide and support employees as they work to improve their performance and reach their career goals. While “coaching” is often used interchangeably with “mentoring,” there are some critical distinctions between the two. Coaching is typically more focused on the present and future, while mentoring often looks back at the past to help someone learn from their experiences. Coaching is often more task-oriented, while mentoring relationships are often more personal and long-term.

Why do Managers need coaching skills?

  • Practice your skills: Managers who are good coaches have greater job satisfaction. It is because they can practice their skills and experience effectively. It also helps them develop practical leadership skills.
  • Create a positive work environment: Good coaching managers create a more positive work environment. It is because they can foster a climate of trust and collaboration. It also helps them develop the mindset required for effective team management.
  • Solve problems and improve core competencies: A good coaching manager is better at problem-solving. Their experience has taught them how to approach complex challenges their team members face. It also enhances many other significant management skills and competencies.
  • Increase team productivity: Good coaching managers can help increase the productivity of their employees by implementing effective strategies and techniques. Employees of good coaching managers have higher job satisfaction. That is because they feel their managers can provide guidance and support to achieve their career goals. Additionally, employees of good coaching managers often report feeling more connected to the organization and its goals.
  • Guide team members toward success: Good coaching managers develop more successful and effective employees. That is because they can provide guidance and support for their employees to improve their performance, on top of the other learning and development initiatives in action. Additionally, good coaching managers often develop a sense of camaraderie with their team members. This allows them to work more effectively as a TEAM.
  • Progress with your team: Ultimately due to all the outcomes mentioned above that good coaching managers bring, these managers create a more productive and progressive workplace. A manager with sound coaching skills can come out as an effective leader and gains the capability to take team management to the next level.
But, what exact coaching skills do managers need to unlock these benefits? Let’s figure that out in our next section.

Five Essential Coaching Skills for Managers

Asking the right questions

As a manager, one of your most important roles is to ask the right questions to know your team. By asking the right questions, you can get to the heart of problems and needs and ensure that solutions and resources are in place. It is essential to ensure that your team is productive and outputs the best possible results. Managers should ask questions that are relevant to the situation at hand and probe beneath the surface. By doing this, you’ll be able to build a close relationship with your team and help them grow in their careers. The managers here should also remember to ask the right questions in the right tone to ensure that the coaching conversation gives the right idea to team members. For that, this skill needs to be backed by good communication skills.

Recognizing what’s going well and what’s not

Managers must recognize what’s going well and what’s not to take corrective action. You can not be entirely sure that the way to manage them is practical and fail-proof. There will be something that will turn out positive, while some will also be harmful. That is why gaining this insight is essential. Achieving this level of understanding takes time and practice. By noticing the small changes and occurrences that indicate potential derailment, managers can nip potential issues in the bud before they become more significant problems. To achieve this level of success, managers need to be observant and keep a close eye on their team’s activity, performance, and morale. Read more about one-on-one meetings to connect with your team effectively: One-on-one Meetings That Don’t Make Your Team Sigh

Listening and empowering

Coaching and management are two-way processes; you can’t be a good coach or manager without listening to and empowering your team members. As a manager, it is essential to have the ability to listen carefully to what your team members are saying and then empower them to take the necessary actions. This process begins by first understanding the employee’s problem or concern and then brainstorming solutions with them. After they are comfortable with the solution and understand why the management chose it, giving them the empowerment or authority to carry out the plan is essential. This way, they know they are taking charge of their work and responsibilities and are empowered to take the necessary steps to achieve their goals.

Understanding their perspective

As a manager, your job is to understand the perspectives of your team members and ensure that everyone is on the same page. Understanding their perspectives will allow you to manage them according to what suits them best, which is why it is one of the most critical coaching skills. To do this, you need to empathize with them and understand why they are making the decisions they are. It includes understanding their emotions and motivation and the factors influencing them. By taking the time to understand your team, you can help them feel appreciated and respected and help them work towards common goals.

Being comfortable with failure

Failures are a part of life, and it is a possible outcome of any potential intervention. That is why managers need to become comfortable with failure to become effective in coaching. It means understanding and embracing the fact that there will be mistakes, and learning from them is key to moving on. When you’re satisfied with failure, you are more likely to take risks, leading to innovation and growth in your business. It also helps you build a more resilient team, as they understand and appreciate your willingness to take risks. Read more: 9 Basic Roles in Coaching as a Leader
Other Interesting Reads

How to Coach Effectively as a Manager?

The role of a manager extends beyond overseeing tasks; it involves cultivating a dynamic team environment through effective coaching. Just as a sports coach empowers athletes to excel, a manager as a coach can inspire employees to reach their full potential. Let’s uncover the essential strategies for managers to coach effectively, promoting professional growth and team achievement.

Understanding the Coaching Role

Coaching as a managerial approach goes beyond traditional directives. It encompasses active listening, providing guidance, and fostering a growth mindset. Just as an astute coach understands each team member’s strengths and areas for improvement, a manager must comprehend their team’s skills, aspirations, and challenges when they adopt the role of a coach. In addition, it is essential for managers to remember that they are not just coaches, but can do much more by providing the right opportunities and hands-on experiences that a traditional coach may not.

Build the Skill Set

We had a look at the essential coaching skills for managers, but how do you build them? Here’s a quick breakdown:
  • Asking the Right Questions: Harness the power of inquiry. Skillful questioning uncovers underlying issues, enabling tailored guidance. Engage in open-ended inquiries that encourage team members to reflect on their work, challenges, and goals.
  • Recognizing Progress: Acknowledge achievements, even the small ones. Positive reinforcement through feedback fuels motivation and self-confidence. By recognizing progress, managers instill a sense of accomplishment, inspiring further growth.
  • Listening and Empowering: Listening isn’t just hearing; it’s understanding. Empathetic listening builds trust, allowing managers to support employees in crafting solutions. Empower team members to take ownership of their tasks, fostering a sense of accountability.
  • Adapting to Individual Needs: Effective coaching accounts for individual differences. Tailor your approach to align with each employee’s learning style, goals, and challenges. Recognize that one size doesn’t fit all.
  • Navigating Failure Positively: Embrace setbacks as learning opportunities. Encourage your team to view failures as stepping stones to success. By normalizing failure as a part of growth, managers create a resilient and innovative workforce.

Balancing Coaching and Performance Management

While coaching aims for growth, performance management ensures organizational objectives are met – and a manager needs to be on top of their game at both the ends. Effective managers strike a balance, using coaching to guide improvement while addressing performance gaps constructively. Start by aligning individual objectives with the team’s overarching goals. When team members understand how their performance contributes to the collective success, it fuels motivation and collaboration. When performance falls short, balance coaching with corrective action. Identify root causes, and instead of punitive measures, offer coaching to bridge gaps. Emphasize improvement rather than reprimand, fostering a culture of continuous growth.

How to improve coaching skills as a manager?

  • Build self-awareness: Understand your strengths and areas for development as a coach. Reflect on your communication style, empathy, and active listening. Recognizing your own biases allows you to connect authentically with your team.
  • Remember that feedback goes both ways: Invite feedback from your team and peers on your coaching techniques. Constructive criticism provides insights into your coaching approach’s effectiveness and helps you tailor it to individual preferences.
  • Become a role model: Practice what you preach. Display the skills and behaviors you expect from your team. Your actions serve as a powerful coaching tool, inspiring them to emulate your approach.
  • Seek external help: Engage with experienced coaches or mentors. Their insights and guidance can provide valuable perspectives and help you refine your coaching techniques like evidence based coaching and teach you about specific coaching models. Otherwise, you can work on specific skills that you need to become an effective coach.
In this journey of coaching your team, there lies a lot of latent learning for you as well! Before you start coaching your team, here’s a quick list of the skills you need to polish to make your team shine:  Click on any of the links to test your skills now and start improving daily with Risely.

Conclusion

So, are you ready to take your team from potential powerhouses to peak performers? Remember, this coaching journey isn’t a one-time thing – it’s a continuous loop of learning, development, and ultimately, triumph for both you and your team. As you master these coaching skills, you’ll witness a remarkable transformation – not just in your team’s performance, but in your own leadership abilities. So, put these skills into action, embrace the role of coach, and watch your team soar!

Start coaching your team effectively with Risely’s free resources.

Grab your free copy of GROW coaching worksheet to add method to the madness of coaching conversations.

Download Now

FAQs

Why coaching skills is important for a manager?

Coaching skills are important for managers as they help them grow effective and helpful relationships with their team members. Managers with good coaching skills can closely guide the development of their team members and resultantly create the talent pool that the team needs. It enables team members to place trust in them.

What is coaching in management?

Coaching in management refers to the relationship between the manager and the employee which is defined to enable development of the latter. It creates a bond based on trust and communication which facilitates exchange of feedback, sharing insights, and guidance to achieve goals.

What are the three pillars of coaching?

The three pillars of coaching effectively as a manager are:
– awareness
– self-belief
– responsibility

Why is Teamwork Important in the Workplace? 6 Reasons for Managers

Why is Teamwork Important in the Workplace? 6 Reasons for Managers

As a manager, you need to be able to rely on your team to hit deadlines, complete tasks, and meet goals. But building teamwork isn’t always easy – there’s a lot of competition for team members’ attention. That’s where the benefits of teamwork come in. By highlighting the top benefits of teamwork in the workplace for managers, this blog is designed to help you see the importance of teamwork and make it a habit. With the right mindset and strategies, teamwork can help you succeed professionally and personally. So read on to learn more!
Table of Contents

What does teamwork mean for managers?

Teamwork can be defined as a group of people working together for a single common goal. It is an essential component of any productive workplace. It allows individuals to work together as a team to achieve common goals, leading to improved productivity and increased satisfaction on the part of all involved.  Research has shown teamwork to be a critical element in team success. There are many different types of teamwork, but some of the most common teamwork types include:
  • Collaboration is when people work together towards a common goal or objective.
  • Conflict resolution helps parties resolve disputes by finding compromise solutions that are acceptable to both sides.
  • Problem-solving involves looking at complex situations and coming up with a solution that meets multiple criteria, such as meeting deadlines as well as a client’s requirements.
  • Task sharing allows members of the team to share responsibility for specific tasks so that everyone has an understanding of what their role is and feels ownership over their contribution.
Overall, teamwork leads to greater efficiency in the workplace because it reduces duplication of efforts and enables teams to address more complex problems quickly than would be possible if each individual worked alone.

Why is team building important in leadership?

Teamwork in the workplace is essential for effective management. It allows for collaboration and communication between different stakeholders, which in turn leads to success. A team is composed of people who work together towards a common goal, and successful managers know how to create and manage a team that is efficient, effective, and morale-high. Of course, conflict can be a part of teamwork, but effective managers know how to handle it effectively. They also focus on creating opportunities instead of working to avoid them. The process of team building is of critical importance in leadership as it helps managers establish their brand and create loyal teams. Successful team-building efforts testify to a manager’s ability to shape and lead teams from scratch. Moreover, emphasizing teamwork helps managers connect with their team members. It enables them to deeply understand the strengths and weaknesses of their team and the individuals building it. By sustaining teamwork as a key tenet, a manager can motivate and inspire their team to keep going despite challenges, as they can always rely on one another. Thus, teamwork is important to ensure the effectiveness of leadership. Read more: 10 Ways to be a Better Leader: Tips on Effective Leadership Skills for Managers and Supervisors
Other Interesting Reads

Why is Teamwork Important in the Workplace?

There’s no denying the importance of teamwork for managers. It helps them to achieve their goals faster and more effectively, and communication is simplified. Additionally, effective teamwork relies on a strong sense of collaboration and trust. This is why team members often benefit from working together.

Collaborative efforts in one direction

First, teamwork in the workplace helps ensure everyone is working towards a common goal. It ultimately leads to faster and more efficient workflows, which improve productivity. When teamwork revolves around cooperation instead of competition, productivity goes up as well. In fact, research has shown time and again that teams which compete against each other are less effective than those which cooperate. The benefits of teamwork go beyond the confines of the workplace, too. For example, team members who work together to build a bridge can come up with ideas and solutions that would not be possible if each member worked independently. In totality, collaborative measures help teams reach a shared understanding of the team’s vision and the roadmap to achieve it.

Combine different skillsets of your team members

Additionally, teamwork in the workplace allows individuals with different skills and backgrounds to come together and share their knowledge or expertise. Team members can share their skills in a variety of ways. It is incredibly beneficial, as it helps to combine different expertise and enables the team to tackle more complex tasks. When this happens, everyone benefits because they learn new things and get better at what they do. Additionally, team members who are good at solving problems usually excel when working in teams, as challenges provide an opportunity for them to showcase their abilities. The environment of knowledge sharing helps every team member individually too.

Build resilient teams

In the face of adversity, teams that can build a sense of resilience tend to be more effective than those that don’t. Resilience can take many forms, but it essentially refers to the team’s ability to bounce back after experiencing adversity. It happens when team members develop a strong collective culture and prepare themselves for difficult situations. They also maintain open communication channels so they can effectively share ideas and feedback. When all team members work together towards one common goal, their efforts lead to greater teamwork skills and improved performance. This type of collaboration also strengthens relationships within the organization and promotes positive communication between team members.

Lead productive cohorts

There is a lot of excellent knowledge that you can gain by working together with others. However, it’s not always easy to develop ideas or solutions on your own. To get the most out of your team, working in sync is essential. By brainstorming with your team on solutions, you will increase your skills quickly and develop new ideas more easily. Additionally, working together allows team members to give and take feedback effectively, which helps them grow as individuals and professionals. Building and maintaining a team that believes in “teamwork is dreamwork” enables you to overcome hurdles that hamper any manager’s productivity. For instance, their team may refrain from participating in their upskilling efforts. On the other hand, teamwork in the workplace lays down the foundation which allows you to start working quickly.

Reduce Absenteeism and Attrition

Teams that work together stay together. A collaborative air in the workplace that allows team members to feel comfortable and work alongside other team members helps managers fight absenteeism and attrition from the workplace. These two symptoms often show up when the hostile work environment further adds to a manager’s basket of stressors. Ensuring that healthy teamwork prevails among the team members is also the key to avoiding this fate. A healthy environment helps individuals focus on their and the team’s collaborative growth.

Reduce your workplace stress

When managers are stressed, it can negatively affect their productivity. Not only this, their team might suffer too. In fact, research has shown that stress can lead to errors in judgment and reduced accuracy when making. In addition, when the team is under pressure, they may not be as effective at problem-solving or communication because they’re too focused on the task at hand. It can lead to conflicts and a lack of teamwork skills, ultimately impeding your goals. By reducing workplace stress levels, you’ll improve communication within the team and promote cohesive work practices, which will help you achieve success faster than ever before!

How to build teamwork in the workplace?

Teamwork is important for success in any field, but it’s especially essential for managers. The good news is that managers can build teamwork habits gradually. First, set clear goals and expectations for team members, and create a positive and supportive work environment. Communication is also critical for fostering a sense of trust and camaraderie. As a manager, it’s important to be hands-on with your team – giving them feedback in a constructive way is the key to success. A few more detailed tips for managers to build teamwork are:

Create a team-oriented culture

By fostering a team-oriented culture in your workplace, you can build teamwork. A team-oriented culture is one that promotes collaboration and communication among co-workers. It provides an environment for employees to feel supported and empowered to do their best work. Managers can encourage this culture by creating an atmosphere conducive to productivity and creativity. It includes setting clear expectations, providing feedback positively and openly, promoting employee satisfaction surveys, giving praise frequently, granting flexible working hours, and setting up regular meetings or lunches as opportunities for co-workers to network with each other.

Become a facilitator of collaboration

One of the best ways to promote teamwork is by being a facilitator of collaboration. You take on the role of helping team members work together harmoniously. As a manager, you are responsible for facilitating communication and building trust among team members. You can do this by regularly attending team meetings, providing feedback in a constructive way, setting clear expectations and boundaries for team members, and establishing ground rules for working together. By establishing these positive norms yourself, you can help create a cooperative environment where everyone feels like they are part of something larger than themselves. Read more about top ways managers can build collaboration in a team.

Utilize different skillsets of employees

When building teamwork, it is important to utilize the different skill sets of team members. For example, some team members may be good at communicating and forming consensus, while others are better at problem-solving and coming up with ideas. By incorporating these different skills into teamwork, everyone can contribute in a way that benefits the entire unit. Additionally, assigning tasks based on individual strengths and weaknesses will help employees feel engaged. It also helps keep employees engaged as they handle matters they are passionate about. Finally, as a manager, it is critical to show your team how each of their efforts adds value to the goals sought by the team.

How can teamwork fail?

Teamwork adds immense value to a manager’s efforts. But, poorly done, it can create more trouble too. Here, we have noted a few pitfalls of teamwork that every manager needs to avoid. Look at the following bad examples to check if your team is on the right track.
  • My team members do not take accountability for tasks. Instead, they pass on the responsibility and blame from one to another.
  • The team cannot arrive at a common solution. Diverging views remain persistent and create a roadblock.
  • Team members do not communicate with each other. As a result, conflicts continue to play out slowly and impede collaboration.
  • My team does not listen to me. They are often defensive to feedback.
Your team’s health needs urgent care if you resonate with these typical challenges of team managers. Coaching can help you overcome these and many more challenges that you face together with your team. Check out Risely now to sign up for your customized learning journey in a few simple steps. Not only that, bring your team with you too! With Risely, managers grow with their teams to solve challenges that hamper the performance of high-potential teams. So grab a seat on the train to success today!

Conclusion

Successful managers rely heavily on teamwork. Not only is teamwork essential for the smooth running of a business, but it also has many benefits beyond the workplace. Managers can achieve success in their careers and relationships by understanding and implementing these top benefits of teamwork. So what are you waiting for? Start building teamwork skills today!

Learn how to build a successful team and maximize its potential in the competitive arena.

Download now to discover strategies for developing teamwork and ensuring success!

Download Now

Importance of Teamwork FAQs

What are the qualities of good teamwork?

Effective communication, mutual respect, collaboration, shared goals, diverse skills, trust, adaptability, accountability, support, and a positive attitude are key qualities that contribute to successful teamwork.

What is the core of teamwork?

The core of teamwork lies in synergistic cooperation, where individuals combine their strengths, communicate openly, and contribute collaboratively toward a common objective. It involves respecting diverse perspectives, actively participating, and fostering a cohesive and productive working environment.

What are the 4 Cs of teamwork?

The 4 Cs of teamwork which every manager should take care of include
– clarity
– commitment
– contribution
– concerns

Empowering Teams to Embrace the Vision: Shweta Gandhi’s Story of Leadership

Empowering Teams to Embrace the Vision: Shweta Gandhi’s Story of Leadership

Meet Shweta Gandhi, a visionary Co-founder and business strategist taking care of business development, operations, and medical content of NirogGyan, a pioneering B2B healthcare SaaS startup revolutionizing the diagnostics industry. Shweta has done her MBA from the prestigious IIM Indore, and her journey as a manager in the pharma industry paved the way for her entrepreneurial spirit. NirogGyan, established in 2019, offers easy-to-understand medical reports packed with simple explanations and valuable tips. With pathology labs worldwide adopting their innovative approach, NirogGyan is transforming how patients engage with their health information. As Shweta took the plunge into her co-founder role, she quickly realized that building blocks alone couldn’t prepare her for the challenges ahead. Despite being “50% prepared,” she fearlessly embraced the uncertainties, recognizing that growth as a manager demanded more experience and essential skills.

Fostering Independence: Empowering Team Members

Shweta draws her leadership style of being work-oriented rather than micromanaging from her past experiences with different managers.
“One of my managers was concerned with her promotion, so she was very particular when the task would be done, so she used to follow up with me on odd hours and ask for review meetings regularly.” – Shweta Gandhi
Shweta’s journey as a leader was shaped by a significant learning experience from her past. Having encountered a micromanaging manager who stifled her productivity and motivation by constant monitoring and orders left her feeling demotivated and disconnected from the company’s broader vision. Recognizing the negative impact of such leadership, she vowed never to adopt a micromanaging approach.
“As an employee, I loved it when I wasn’t being micromanaged and was yet able to deliver stellar results.” – Shweta Gandhi
As Shweta’s career progressed, she became involved in a self-driven, work-oriented culture that fueled her motivation and success. Her new manager’s approach of providing space and trusting her abilities left a lasting impact on her. This experience reinforced the significance of giving freedom and trust to team members, empowering them to take ownership of their work.  As a leader today, Shweta passionately advocates for fostering a culture of independence within her team. By allowing her team members to excel in their unique ways while aligning with the company’s goals, she has witnessed increased productivity, job satisfaction, ownership, and overall success for herself and her team.
“This style of management only works when the person on the other side is mature and takes ownership of their work.” – Shweta Gandhi
Shweta firmly believes managers should treat their team members as capable and responsible adults and provide them with the opportunities and freedom to excel in their roles. This approach works well when dealing with individuals who can take responsibility and follow through. However, she also recognizes that not all employees may be at the same level of maturity. In such cases, Shweta emphasizes the importance of clear communication and regularly planned check-in meetings with employees to provide necessary support and keep them on track. Overall, Shweta advocates for fostering a self-starter and work-oriented culture. Managers should empower employees to take ownership and handle their tasks independently to benefit both the manager and the employee in the long run.

Tailoring Motivation: Recognizing Individual Goals

Shweta Gandhi faced a common challenge in managing teams both before and at NirogGyan. The major challenge was to help people thrive in a uniform culture and manage and motivate different people in teams.
“Most youngsters nowadays are treating an early-stage startup job as just a stepping stone for their next job.” – Shweta Gandhi
According to Shweta, some individuals are genuinely passionate about working in startups, while others view it as a temporary platform  to gain valuable experiences that can enhance their skills and resumes, making them more attractive to larger, established companies. This attitude makes it difficult to motivate them. Shweta believes the manager must recognize the candidate’s and team members’ unique motivations and aspirations. While their individual goals may differ, they all share a common objective of contributing to the company’s success. To effectively motivate these young candidates and team members, managers must take on the responsibility of understanding what drives each individual. By providing tailored resources and support based on their maturity and understanding, managers can create an environment where team members feel valued, empowered, and aligned with the organization’s goals. Shweta’s personal experience of facing disengagement with company goals and a lack of motivation allowed her to empathize with her team’s struggles. She acknowledged that this was a common issue among employees and had also impacted her at one point in her career. Reflecting on her past, she recalled a specific instance where an excessive focus on Key Performance Indicators (KPIs) led to a disconnection from the company’s broader objectives. This overemphasis on KPIs reduced her and her team’s motivation and job satisfaction. Through this experience, Shweta learned the importance of balancing individual performance metrics with a clear understanding of the company’s overall goals to foster a more motivated and aligned workforce.
“At NirogGyan, I am more connected with the company goals and cause because it was born out of my desire, and I try to connect the team members with the overall cause.” – Shweta Gandhi
Drawing from her past experiences, she adopted a management strategy that involves putting herself in her employees’ shoes and understanding their motivations and concerns. This empathetic approach allows her to gain valuable insights into their perspectives, enabling her to find innovative ways to constantly remind the team of the company’s overarching objectives and the meaningful reasons behind their work. Through this approach, Shweta successfully navigates the challenge of motivating her team members, fostering a more cohesive and motivated team at NirogGyan.

Striking a Balance: Quick Decisions vs. Thoughtful Consideration

“I lacked the experience of quick decision-making and as a founder, you make decisions on a day-to-day basis that make a lot of difference.” – Shweta Gandhi
In her leadership journey, Shweta Gandhi encountered a significant challenge in her early days as a founder – the lack of experience in quick decision-making. As she navigated the dynamic startup environment, she realized the crucial role of timely decision-making in the success of her venture. The leadership role demanded swift action to seize opportunities, address risks, and stay competitive. Through her experiences, she learned that quick decisions are essential for entrepreneurs and managers, particularly when uncertainties abound. Her tip for other managers and leaders from her mistakes and failure is to find a balance between making quick decisions and carefully considering the outcomes. Leaders can make smarter decisions by taking the time to think about the advantages and disadvantages of each choice. It will help their organizations adapt, grow, and succeed constantly.

How to get Started – Lessons from Shweta Gandhi’s Story

Shweta’s tip to budding managers is to embrace humility, discipline, and open-mindedness during their first two years in a managerial role. 
  • Being humble allows managers to be receptive to feedback and ideas.
  • Discipline helps them stay focused and accountable.
  • Open-mindedness enables them to adapt to changes and promote innovation within the team, creating a positive and conducive work environment. 
“Manager should be connected to the end goal. They should plan well and divide long-term goals into small milestones.”  – Shweta Gandhi
To be an effective manager, connecting deeply with the company’s end goal is essential. This connection will serve as a guiding light, inspiring your team to focus on the bigger picture. To achieve this, break down long-term goals into smaller, achievable milestones.  By doing so, the seemingly distant objectives become more manageable and can be tackled step by step. Creating an actionable and well-documented plan ensures the team is aligned and aware of their roles and responsibilities in reaching each milestone. Create a well-structured plan with clear roles and responsibilities. By doing so, managers can foster better coordination, motivation, and a sense of progress, leading to greater productivity and success in reaching the ultimate objective.

How Risely helps managers achieve their true potential? 

Shweta Gandhi has developed her leadership style and perspective through years of experience. Her journey to find the right way to balance decision-making and motivation is truly commendable. However, it’s essential to recognize that not all managers have the same time, resources, and opportunities to perfect their leadership style. Every manager is unique in their leadership style and challenges. That’s where Risely comes in. Risely offers a platform for managers to seek the guidance and support they need to navigate their leadership journey. It provides tailored steps and insights to help managers refine their approach and achieve their true potential. Here’s how Risely solves challenges for many Co-Founders and Managers like Shweta:
  • Identify your challenges: The journey begins when a manager starts by defining their challenges. From 30+ challenges, managers and team leaders can identify the issues hurting their team.
  • Test your skills: In the second step, skills and qualities are tested, such as expectation setting and prioritization skills, to see how well managers have achieved these critical functions. Based on these assessments,  they learn about their  skills and abilities with detailed reports.
  • Start growing: With time, managers can start making progress with the help of daily nudges provided by Risely. It dynamically supports the manager’s  progress through resources like toolkits, samples, and assessments.
Risely, the AI co-pilot for leadership development, makes the road easy for up-and-coming managers and team leaders. While you are navigating the new ways of a managerial role, Risely takes the lead on your growth and creates personalized learning journeys leading toward your professional goals. In a busy world, it’s the buddy you need to succeed! 

Kickstart your leadership development journey for free now!

Learning from mistakes is great. But what if we skip them? Find the loopholes in your skills with Risely’s range of assessments today.

Start Now

Exit mobile version